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Hilton London Metropole

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#583 of 1,086 Hotels in London
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Hilton London Metropole
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4,273 Reviews from our TripAdvisor Community

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Showing 3,528: English reviews
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Martin, Slovakia
Reviewed yesterday NEW

Hotel is close to Paddington station reachable by walk, good connection to city centre with underground, rooms in upper floors are nice and clean, beds very comfortable, breakfast is varied and tasteful, staff was very friendly and helpful.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank 699romant
Ilkley, United Kingdom
HOTEL’S FAVOURITE REVIEW
Reviewed 18 February 2017 via mobile

A family of five stayed during half term week. We booked via telephoning the hotel direct, as we needed a room for five. We got a better rate than any of the online booking sites. They also included the £35 per night roll out bed for free. The staff were very helpful and polite. We stayed in room 591 and...

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Helpful?
2Thank Ben M
About Hotel's Favourite Review
Management response:

Dear Guest, We want to sincerely thank you for the 5* rating of your stay at our hotel. We are glad to hear that you had a great stay with us at Hilton London Metropole. Our team members pride themselves on making sure that you have a wonderful stay with us. We are very happy to hear that you found...

lincoln
Reviewed 2 days ago NEW

Brilliant hotel very close to two tube stations, M&S opposite and great selection of restaurants nearby. Staff very polite and polished obviously very well trained. Lifts to top floors are incredible, 10 seconds to get to our 14th floor wad quite an experience. Breakfast was well organised by the staff hut avoid busy sessions. Highly recommended. We were in the...

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Helpful?
Thank marmadukeLincoln
Shrewsbury, United Kingdom
Reviewed 2 days ago NEW

We stayed at the Hilton Metropole and it was as expected really. The room was ok, very clean and a nice walk in shower. The only real negative experience was breakfast, I think they had an event on and we felt shoved into a side room because the main restaurant was busy which is shame. All in all though is...

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Helpful?
Thank wellz2013
nashville, United States
Reviewed 2 days ago NEW

The room has two queen size beds with a sofa bed. All of us (my wife, two kids, and me) liked it a lot. The location is close to all the attactions and 10 minutes walk to paddington train station and it easy to take bus or call a Uber driver as well.

Review collected in partnership with Hilton Hotels & Resorts
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Thank minhuaz2017
Jacksonville
Reviewed 3 days ago NEW

My family and stayed for 2 nights at the end of our UK trip in one room. We picked this hotel since it was so convenient to Paddington Station. We came into Paddington and took Paddington with the Heathrow Express to the airport when we departed. It was quite convenient for our purposes. Located just north of Hyde Park, it...

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Helpful?
Thank 2Jax
Management response:

Dear Guest, We want to thank you for leaving feedback on your stay at our hotel. We are grateful for all the feedback we receive. We are glad that you and your family and a great overall stay. Our location places you close to a range of attractions as well as public transport. This means that you can explore the...

Reviewed 3 days ago NEWvia mobile

Not bad. Didn't experience the restaurants, nor breakfast even though had booked. The hotel is a bit out dated. Downstairs appears to be fine and fairly modern, but the approach to the rooms looks as if you are being transformed to the 80's. Scruffy carpets and decor. Rooms are quite comfy though. I went down to breakfast and there was...

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Helpful?
Thank Andrewmitchell69
Management response:

Dear Guest, Thank you for taking time to leave feedback on your stay at our hotel. We appreciate all feedback we receive and always aim to improve future guest stays. In order to continue our modernisation we are refurbishing guest rooms within the Tower Wing of the hotel. We hope you can give us the opportunity to welcome you back...

Taunton, United Kingdom
Reviewed 3 days ago NEW

This hotel is great, it is in a great location very close to public transport and walking distance from many sightseeing locations. I checked in online and when we arrived one of our rooms had been upgraded, to upgrade the other we had to pay £20 per night, (not sure if this was a money making scheme!!) which we decided...

Review collected in partnership with Hilton Hotels & Resorts
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Thank hannahbN2610YV
Management response:

Dear Guest, We would like to thank you for taking time to leave a review on your experience at our hotel. We appreciate all comments we receive. We are glad to hear that you enjoyed your room in our hotel. Our team members all want to ensure that you have a fantastic stay and we are happy that they were...

Singapore, Singapore
Reviewed 4 days ago NEW

Excellent Service, Hotel Staff was very friendly & helpful. My kids loves interacting with the hotel staffs at Metropole London Hilton. (Special mention to : Mustafa Nabil, Juliet, Mandip & Maria). Good Job for Making it Right for your visitors !!!

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Helpful?
Thank Hadi I
Management response:

Dear Guest, Thank you for taking time to leave feedback on your stay at our hotel. We are very glad that you and your family had a wonderful stay. Our team members pride themselves on making sure that every aspect of your stay is amazing and that you are well looked after. Thank you for your kind words about our...

Turku, Finland
Reviewed 4 days ago NEW

Staying at the hotel during 26.-28.03. (room 1004) - Naturally I understood, by extensive experience, that the service standars in many London hotels are some times low compared to other European cities but still this was surprising. I have stayed at Hilton hotels around the world, and also frequently at all of the Hiltons in my home counry Finland, where...

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Helpful?
1Thank Liiperi
Management response:

Dear Guest, Thank you for taking time to leave feedback on your stay at our hotel. We are grateful for all the feedback we receive. We are disappointed to hear that you were unhappy with your stay. In order to continue the mdoernisation of our hotel we are refurbishing guest rooms within the Tower Wing. If there are any issues...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Internet
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Just 10 minutes' walk from the West End and Oxford Street and a 10 minute tube ride from Westfield Shopping Centre, the Hilton London Metropole hotel is the ideal destination for the business and leisure guest. All Hilton London Metropole hotel rooms offer wireless internet access. Choose an Executive Room or one of our Suites for complimentary Executive Lounge access. Wireless internet access is available free of charge in all public areas of the hotel. *Continuing refurbishment of the Tower Guest Rooms will take place in phases beginning on 18 January 2016. Works will take place between 9am - 5pm. Every effort will be made to minimize any disruption to Guests. Please be advised that on Sunday 28 August and Monday 29 August there will be planned power outages in the area. The power outages will affect the East Wing on Sunday and the West Wing on Monday from 1 pm - 7 pm at which time guests will not be able to access these rooms. The Tower Wing will not be affected. During this time every effort will be made to minimise any disruptions to guests. ... more   less 

Additional Information about Hilton London Metropole

Address: 225 Edgware Road, London NW9 6LU, England
Region: United Kingdom > England > London > Paddington / Maida Vale
Price Range: ₹ 10,683 - ₹ 22,473 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton London Metropole 4*
Number of rooms: 1059
Reservation Options:
TripAdvisor is proud to partner with Hilton EMEA, Booking.com, Hotels.com, Travelocity, Agoda, Despegar.com and HotelsforEveryone so you can book your Hilton London Metropole reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton London Metropole Hotel London
Hilton Metropole London
London Hilton
Hotel Style:
#37 Green Hotel in London
#350 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Hilton London Metropole staff and other travellers.
67 questions
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Questions? Get answers from Hilton London Metropole staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Big rooms!”
 of 5 bubbles esrmsr, 20 Mar 2017 | Read review
“Try to get the higher up rooms in the Tower bridgefor an excellent view”
 of 5 bubbles SukanyaPaul, 15 Mar 2017 | Read review
“Higher the better.”
 of 5 bubbles 550stewartk, 14 Mar 2017 | Read review
“Floor two or three for executive lounge”
 of 5 bubbles andyandlynne, 13 Mar 2017 | Read review
“try and get an exec room or go for the double doubles in the west tower”
 of 5 bubbles howie999, 12 Mar 2017 | Read review
5 of 5