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Hilton London Metropole

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#585 of 1,087 Hotels in London
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Hilton London Metropole
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4,254 Reviews from our TripAdvisor Community

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Showing 3,514: English reviews
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Doha, Qatar
Reviewed yesterday NEWvia mobile

The hotel located in edgware road very close to oxford street . Big amount of restaurant around the hotel . underground is two or three minutes walking from the hotel . I like the behavior of the staff. Very good hotel for business and holiday.

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Helpful?
Thank Rashid_Qatar
Ilkley, United Kingdom
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago via mobile

A family of five stayed during half term week. We booked via telephoning the hotel direct, as we needed a room for five. We got a better rate than any of the online booking sites. They also included the £35 per night roll out bed for free. The staff were very helpful and polite. We stayed in room 591 and...

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Helpful?
2Thank Ben M
About Hotel's Favourite Review
Management response:

Dear Guest, We want to sincerely thank you for the 5* rating of your stay at our hotel. We are glad to hear that you had a great stay with us at Hilton London Metropole. Our team members pride themselves on making sure that you have a wonderful stay with us. We are very happy to hear that you found...

Reviewed 2 days ago NEW

We stayed for a long weekend and enjoyed ourself a lot. We got one of the new renovated rooms which was very clean, comfortable and the bathroom was amazing. The location is great and easy to get into central London with bus or tube. We´ve spent one night in the hotel bar and got a great recommendation from the Barkeeper...

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Helpful?
Thank Sophie L
Dubai, United Arab Emirates
Reviewed 4 days ago NEW

A pleasant stay can never be pleasant without the quality of service provided by the hotel. I would like to mention Ameeta from the magic department in making my stay even more memorable and positive. She has been always been tremendously helpful and prompt in assisting me and my family. She has always made sure we receive the best service...

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Helpful?
Thank esrmsr
Management response:

Dear Guest, We want to thank you for taking time to leave feedback on your stay at our hotel. We appreciate all feedback and always aim to improve future guest stays. Thank you for your very kind words about Ameeta. We will make sure to pass on your feedback to her and the team. Our team members always want to...

Fort Lauderdale, Florida
Reviewed 4 days ago NEW

Standard hotel in Edgware road ...close to the tube..Rooms are very small, even after a remodeling....Bathrooms are specially small.....Lounge for frequent guests has no atmosphere at all....Staff is friendly but premises are outdated

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank sergioinflorida
Management response:

Dear Guest, We would like to thank you for taking time to leave feedback on your stay at our hotel. We always aim to improve future guest stays. We are disappointed to hear that you were unhappy with some aspects of your stay. We have a wide range of rooms for all guest types. Our Superior Rooms are among some...

Reviewed 5 days ago NEW

This was a great hotel, with amazing staff! It is super close to all the tourist attractions. Getting a taxi was always easy, at all times of the day. Also located right on a Tube station. All in all a very convenient stay!

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Helpful?
Thank Supriya J
Management response:

Dear Guest, Thank you for taking time to leave feedback on your stay at our hotel. We are grateful for all the feedback we receive. We are glad you had a great stay. Our team members aim to deliver exceptional service in all aspects of your stay. We hope that they were able to recommend some great bars to try...

Reviewed 5 days ago NEWvia mobile

Good location to the tube. Helpful stuff. The rooms are good, silent, clean, bed was great. The Restaurants are good but food was average . Quite crowded breakfast but good food on breakfast. Neighborhood was not too attractive for a walk, but few stations away are all the London attractions. For conference it was great location and conference facility was...

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Helpful?
Thank Maris K
Management response:

Dear Guest, Thank you for taking time to leave feedback on your stay at our hotel. We are grateful for all the feedback we receive. We do understand that the breakfast buffet can be busy at times but our team members always want to ensure that you have a relaxing experience. Our rooms have a range of amenities to make...

Phoenix, Arizona
Reviewed 6 days ago NEW

Staff are welcoming and accommodating. Great rooms and outstanding services. Breakfast is the best in whole London. Across the street bus and train stations. Executive lounge services are awesome! We went there a scond time with all the family . Wonderful stay great service we thank you all. we used a lot of services of the hotel and we enjoyed...

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Helpful?
Thank Ashakaib
Management response:

Dear Guest, We want to thank you for taking time to leave feedback on your stay at our hotel and for the 5* rating. We are glad to hear that you had a great stay with us. Our team members pride themselves on delivering the exceptional Hilton service. We will make sure to pass on your kind words to the...

Dallas
Reviewed 1 week ago NEW

-Easy access from airport .... its fast from LHR to hotel via Heathrow Express and walk from Paddington. -Edgware Road tube station is right outside the hotel and provides ready access to all of London -Nice, American sized rooms -Food was good at Executive Lounge and main restaurant -Indoor pool and workout facility is adequate -It seemed to be a...

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Helpful?
Thank R H
Management response:

Dear Guest, We would like to thank you for taking time to leave feedback on your stay at our hotel. We enjoy reading all the reviews we receive. We are glad to hear that you had a great overall stay. The Executive Lounge is an excellent place to relax and to enjoy a few drinks and snacks. Our location places...

Swindon
Reviewed 1 week ago NEW

Unfortunately myself and my friend felt like due to our age, we did not receive the same level of staff as others. The hotel stay was for my 22nd birthday and I don't think I will be returning to receive the same experience.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank christopherj1995
Management response:

Dear Guest, Thank you for taking time to leave feedback on your stay at our hotel. We always aim to improve future guest stays. We are disappointed to hear that you were unhappy with some aspects of your stay. Our team members pride themselves on making sure that you have a great experience. We will make sure to pass your...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Internet
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Just 10 minutes' walk from the West End and Oxford Street and a 10 minute tube ride from Westfield Shopping Centre, the Hilton London Metropole hotel is the ideal destination for the business and leisure guest. All Hilton London Metropole hotel rooms offer wireless internet access. Choose an Executive Room or one of our Suites for complimentary Executive Lounge access. Wireless internet access is available free of charge in all public areas of the hotel. *Continuing refurbishment of the Tower Guest Rooms will take place in phases beginning on 18 January 2016. Works will take place between 9am - 5pm. Every effort will be made to minimize any disruption to Guests. Please be advised that on Sunday 28 August and Monday 29 August there will be planned power outages in the area. The power outages will affect the East Wing on Sunday and the West Wing on Monday from 1 pm - 7 pm at which time guests will not be able to access these rooms. The Tower Wing will not be affected. During this time every effort will be made to minimise any disruptions to guests. ... more   less 

Additional Information about Hilton London Metropole

Address: 225 Edgware Road, London NW9 6LU, England
Region: United Kingdom > England > London > Paddington / Maida Vale
Price Range: ₹ 10,784 - ₹ 22,745 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton London Metropole 4*
Number of rooms: 1059
Reservation Options:
TripAdvisor is proud to partner with Hilton EMEA, Booking.com, Hotels.com, Agoda, Despegar.com, Travelocity and HotelsforEveryone so you can book your Hilton London Metropole reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton London Metropole Hotel London
Hilton Metropole London
London Hilton
Hotel Style:
#37 Green Hotel in London
#349 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Hilton London Metropole staff and other travellers.
65 questions
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Questions? Get answers from Hilton London Metropole staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Big rooms!”
 of 5 bubbles esrmsr, 20 Mar 2017 | Read review
“Try to get the higher up rooms in the Tower bridgefor an excellent view”
 of 5 bubbles SukanyaPaul, 15 Mar 2017 | Read review
“Higher the better.”
 of 5 bubbles 550stewartk, 14 Mar 2017 | Read review
“Floor two or three for executive lounge”
 of 5 bubbles andyandlynne, 13 Mar 2017 | Read review
“try and get an exec room or go for the double doubles in the west tower”
 of 5 bubbles howie999, 12 Mar 2017 | Read review
5 of 5