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Hilton London Metropole

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#586 of 1,078 Hotels in London
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Hilton London Metropole
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3,873 Reviews from our TripAdvisor Community

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Showing 3,206: English reviews
Sao Caetano do Sul, SP
2 reviews
Reviewed 2 days ago NEW

I fly quite a lot for business and this trip in London was another one staying at Hilton London Metropole. The hotel is a genuine Hilton brand hotel with very standard features following the pattern but with very good bed and shower, what's more important than anything. Also, the breakfast, an authentic British one, has a ultra friendly staff. Shout... More 

Helpful?
Thank Rodrigo M
UK
Level Contributor
43 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 2 days ago NEW via mobile

It doesn't matter which room you stay in, this hotel is surrounded by noisy roads and sleeping will be a problem ( see the view picture) Also in cold weather the air con does not heat the rooms, so 19 C is too cold for me I'm afraid. There are better hotels in London and for a Hilton this one... More 

Helpful?
Thank TooDirect
Zagreb, Croatia
1 review
Reviewed 3 days ago NEW

I stayed at this hotel for 3 nights, got a shabby room, but I have heard they do have better rooms too. My room desperately needed renovating. The heating did not work properly, so I needed 2 blankets. As I complained at the reception about the heating, they sent someone to fix it. It was a bit better, but still... More 

Helpful?
Thank Vedrana69
Germany
1 review
Reviewed 3 days ago NEW

I wasn't happy with this hidden charge upon arrival and booking.com didn't have it written that gave to pay upfront 30@pound per day then my room the bed was terrible self verybad the room had a hole in the front 1521 and woke up my room was wet on widow that terrible for 5star hotel and the highly priced rates... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank 895alicen
Manchester, United Kingdom
Level Contributor
282 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
Reviewed 3 days ago NEW

A group of five friends stayed overnight. What a great deal we got, amazing. This hotel is Hughe, there's something for everyone ....our room was very clean and spacious, would definitely use this deal again.

Helpful?
Thank gillian p
Los Angeles, California
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 3 days ago NEW

This was my first time visiting London and the staff and service at this hotel was remarkable. They gave me so much information and assisted me with getting around. The food was great and I was able to experience afternoon tea. The rooms were spacious and definitely worth the price. I would highly recommend this hotel.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Dee H
The North
Level Contributor
3 reviews
Reviewed 4 days ago NEW

Room was a little 'tired' in contrast to the public areas of the hotel. This was a little disappointing as most Hiltons I have stayed at have been of better standard. Location is handy for Paddington train station.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank kedgeree365
Miami Springs, Florida
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 days ago NEW

I recently stayed at this hotel in London and was very pleasantly surprised. Despite of being so large and busy, the staff was extremely attentive and helpful. We were a family of six and were comfortably accommodated in a suite. I was also very impressed by the hotel restaurant. We had dinner twice and the food was excellent. Chef and... More 

Helpful?
Thank jmgeorgia
Leeds, UK
Level Contributor
50 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 4 days ago NEW

I stayed in this hotel for business for a couple of nights. The hotel was extremely busy due to a number of events taking place there. In addition, my room (533) was very dated and in need of some renovation. My bed was also particularly screechy... The service however was really good, staff pleasant and efficient a part form the... More 

Helpful?
Thank Katrobin
Pittsburgh, Pennsylvania
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 5 days ago NEW

This is Europe's largest hotel and a very busy one. Although it seems fast paced, the reception staff took time to be friendly, efficient and helpful. I was able to check in early at 9 a.m. after a long overseas flight. Baggage assistance was readily available, which was offered but not needed. Never had to wait long for an elevator.... More 

Helpful?
Thank greeneyes084

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Just 10 minutes' walk from the West End and Oxford Street and a 10 minute tube ride from Westfield Shopping Centre, the Hilton London Metropole hotel is the ideal destination for the business and leisure guest. All Hilton London Metropole hotel rooms offer wireless internet access. Choose an Executive Room or one of our Suites for complimentary Executive Lounge access. Wireless internet access is available free of charge in all public areas of the hotel. *Continuing refurbishment of the Tower Guest Rooms will take place in phases beginning on 18 January 2016. Works will take place between 9am - 5pm. Every effort will be made to minimize any disruption to Guests. Please be advised that on Sunday 28 August and Monday 29 August there will be planned power outages in the area. The power outages will affect the East Wing on Sunday and the West Wing on Monday from 1 pm - 7 pm at which time guests will not be able to access these rooms. The Tower Wing will not be affected. During this time every effort will be made to minimise any disruptions to guests. ... more   less 

Additional Information about Hilton London Metropole

Address: 225 Edgware Road, London W2 1JU, England
Region: United Kingdom > England > London > Paddington / Maida Vale
Price Range: ₹ 9,185 - ₹ 27,349 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton London Metropole 4*
Number of rooms: 1059
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Hilton EMEA, Expedia, Orbitz, Cancelon, Priceline, Odigeo, Travelocity and Booking.com so you can book your Hilton London Metropole reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton London Metropole Hotel London
Hilton Metropole London
London Hilton
Hotel Style:
#35 Green Hotel in London
#342 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Hilton London Metropole staff and other travellers.
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Questions? Get answers from Hilton London Metropole staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A group room for five or more, is wonderful and spacious”
 of 5 bubbles gillianp573, 30 Nov 2016 | Read review
“Opt to include the breakfast buffet. It's worth the price and convenience”
 of 5 bubbles greeneyes084, 28 Nov 2016 | Read review
“Dont book here”
  • Dated non-smoking room (wreaked of stale cigarette smell)
 of 5 bubbles crazivan, 28 Nov 2016 | Read review
“The higher rooms in the tower block offer the best views over London”
 of 5 bubbles JudithG256, 27 Nov 2016 | Read review
“I was in the Tower Block; De Luxe rooms with one large bed on floors 1st to 15th were, apparently, much better.”
 of 5 bubbles tiffany31, 15 Nov 2016 | Read review
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