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Jumeirah Carlton Tower

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#59 of 1,087 Hotels in London
Certificate of Excellence
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Jumeirah Carlton Tower
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574 Reviews from our TripAdvisor Community

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Showing 527: English reviews
Reviewed 3 days ago NEWvia mobile

The business suite was too small for two people to sit and meet in a cubicle so we sat outside. We were disturbed by staff about four times but they were all sincerely apologetic and kind. Hot drinks service was ok no biscuit or cracker on the side and apparently hotel policy is not to dust cappuccino with cocoa. There...

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Helpful?
Thank Anita S
Reviewed 2 weeks ago

While staying at the Carlton Towers I met Laura Marin - Personal Trainer at the hotels Gym. Since we met I've ensured to train with Laura every time I'm in London. She's fantastic. My training goals have always been a combination of fitness, strength and weight loss. Laura put together an incredible routine for me combining cross-fit, HIIT, pilates and...

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Helpful?
Thank Nader A
JumeirahGroup, General Manager at Jumeirah Carlton Tower, responded to this review

Dear Nader A, Many thanks for your positive feedback. We have passed this on to the team and they were delighted with the comments and look forward to welcoming you back when you are in London. The trainers here at The Peak are dedicated to helping our members and guests achieve as much as they can from every workout. Whether...

Chelmsford, United Kingdom
Reviewed 2 weeks ago

great Christmas atmosphere lovely hot chocolate on arrival, the kids love the place and the lovely family suite, the pool was nice and warm and we enjoyed the fabulous breakfast in the rib room where you cant fault the service by the regular staff.

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Helpful?
Thank Gemma B
JumeirahGroup, General Manager at Jumeirah Carlton Tower, responded to this review

Dear Gemma B, Thank you ever so much for posting such a lovely review here on Trip Advisor. We are most pleased that you and your family enjoyed your stay with us here over the festive season and that you enjoyed the wonderful amenities we have to offer. Thank you for taking the time to share your thoughts and we...

Peterhead, United Kingdom
Reviewed 3 weeks ago

We had a memorable 4 night stay in a suite for our daughters 20th birthday in London. The service by all of the staff throughout our stay was exceptional. This hotel is situated in a lovely part of London if you want to enjoy some walking appreciating the buildings and history of London.

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Helpful?
Thank DavidStrachan
JumeirahGroup, General Manager at Jumeirah Carlton Tower, responded to this review

Dear DavidStrachan It is a pleasure to read your lovely review here on Trip Advisor. I am thrilled that you and your daughter had such a memorable stay. Furthermore it pleases me that you chose Jumeirah Carlton Tower to celebrate your daughter’s 20th birthday, these special occasions create lasting memories and I am glad we had the opportunity to be...

New York City, New York
Reviewed 10 January 2017

This hotel blew away all our expectations. Higher-floor room with a park view and a very comfortable, enormous bed just made us want to never leave the place. Which is possible, because we tried their several in-house restaurants and they were ALL excellent. We tried the lobby bar with friends and had great bites and grills before going out for...

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Helpful?
Thank Extra_terr100
JumeirahGroup, General Manager at Jumeirah Carlton Tower, responded to this review

Dear Extra_terr100, Thank you for taking the time to share your views here on Tripadvisor and special thanks for spending the Christmas holidays with us. Lovely to know that you had a superb time and made use of our restaurants and Health Club and swimming pool. Our location indeed is next to none and Knightsbridge is particularly festive during the...

Shannon, Ireland
Reviewed 6 January 2017

I had the pleasure of staying at the Jumeriah Carlton for the first time on a recent business trip. My entire stay from check-in to check-out was wonderful. I especially wish to mention Serina in the dining room, who seemed to be able to remember every guests preference for breakfast each morning, including my own. This lady is a star...

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Helpful?
Thank sruane21
JumeirahGroup, General Manager at Jumeirah Carlton Tower, responded to this review

Dear sruane21, Thank you for taking the time to leave a review here on Tripadvisor. We are very pleased to read that your stay has been enjoyable and particular thanks for mentioning and praising Serina. We hope that you will return soon. My very best regards Katie Benson General Manager

London, United Kingdom
Reviewed 4 January 2017

I am a member of the Peak which is a great Gym and Spa in the Jumeirah Carlton Tower. I have been training there with Laura Marin for 3 years and she is a fantastic trainer! We do high intensity interval training HIIT combined with pilates and lots of body weight including pull ups! Training with Laura made me very...

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Helpful?
Thank joannarapp
JumeirahGroup, General Manager at Jumeirah Carlton Tower, responded to this review

Dear joannarapp, Many thanks for your positive comments here on Tripdadvisor. I have passed on your feedback to the team a the Peak Healthclub and Spa and in particular to Laura. We are very proud to have such an amazing health facility and our trainers do a fantastic job in helping our members and guests to achieve their fitness goals,...

Sicily, Italy
Reviewed 2 January 2017

I stayed in this hotel for my friend's birthday. The location is Great, the room was really big for London standard and really comfortable. We had dinner in the restaurant: the food was excellent (I had tuna tartare and it was amazing!) . Service was great, Dany & Delfim were stunning, they have organized a cake for my friend. The...

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Helpful?
Thank Niky G
JumeirahGroup, General Manager at Jumeirah Carlton Tower, responded to this review

Dear Nicoletta G, Thank you for taking the time to leave such a great review here on Tripadvisor. We appreciate your positive feedback. It is lovely to read that you enjoyed your stay and that we made you feel comfortable. Happy New Year and we are looking forward welcoming you back. Kind regards Katie Benson General Manager

London, United Kingdom
Reviewed 16 December 2016

I attended this hotel last night for a Christmas event. The location is absolutely beautiful at this time of year, along one of the prettiest streets in London. The evening consisted of drinks and canapes, which were both amongst the best I've ever had at a corporate event. However, the real stand out feature of this hotel was its staff...

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Helpful?
Thank Jules T
JumeirahGroup, General Manager at Jumeirah Carlton Tower, responded to this review

Dear Jules T, Thank you for taking the time to leave such a great review here on Tripadvisor. I am pleased to read that you enjoyed the event at the Jumeirah Carlton Tower, but it is even more pleasing to know that the colleagues who looked after you made all the difference. We would love to look after you during...

Espoo, Finland
Reviewed 10 December 2016

Friendly and smiling staff (Austrian female staff) welcomed us to the hotel. It felt so good. Smile and friendly attitude gives so nice atmosphere and she managed to do it so well. Staff of breakfast room continued the same friendly and smiling attitude, which gave so good feeling for the whole day. It was nice to sit in the evening...

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Helpful?
1Thank Asko M
JumeirahGroup, General Manager at Jumeirah Carlton Tower, responded to this review

Dear Asko M, Thank you for leaving such a complimentary review here on Tripadvisor. I am particularly please to read that so many of the colleagues made you feel welcome and at home. Thank you for commenting on the suite you stayed in as well as the limousine service. We hope that your next visit is not too far away...

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Staying in Belgravia

Neighbourhood Profile
Belgravia
Home to the vast majority of embassies and diplomatic residences in London, sophisticated and upscale Belgravia also boasts a wealth of luxury hotels, fine dining restaurants, and some of the city’s most stroll worthy lanes. While the prices here are high, taking a leisurely stroll through the streets of picturesque and elegant white stucco houses is free. Hyde Park and the Buckingham Palace Gardens are only a stone's throw away to the north, and some of Europe’s best shopping is nearby as well.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
The Rib Room Bar & Restaurant
The Rib Room Bar & Restaurant
Cuisines: European, British
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The five-star Jumeirah Carlton Tower is ideally situated amongst the boutique stores of Knightsbridge and Sloane Street. Each of the 216 rooms and suites have been designed with luxury in mind, each benefiting from complimentary high speed wired and wireless internet access. The hotel features three restaurants and bars; The Rib Room Bar & Restaurant, Chinoiserie and The Club Room. The Peak Health Club & Spa boasts state-of-the-art gym equipment, golf simulator, aerobics studio, award-winning treatments and 20m indoor pool. ... more   less 

Additional Information about Jumeirah Carlton Tower

Address: On Cadogan Place, London SW1X 9PY, England
Region: United Kingdom > England > London > Belgravia
Price Range: ₹ 22,246 - ₹ 50,339 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Jumeirah Carlton Tower 5*
Number of rooms: 216
Reservation Options:
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Also Known As:
Jumeirah Carlton Tower Hotel London
Jumeirah Carlton Hotel
Jumeirah Carlton London
Hotel Style:
#26 Spa Hotel in London
#55 Luxury Hotel in London
#74 Family Hotel in London
#74 Business Hotel in London
#98 Romantic Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Jumeirah Carlton Tower staff and other travellers.
2 questions
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south of england
over a year ago

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Questions? Get answers from Jumeirah Carlton Tower staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Amazing Gym and Trainer Laura Marin”
 of 5 bubbles nadera182, 6 Feb 2017 | Read review
“higher floor park-facing rooms”
 of 5 bubbles Extra_terr100, 10 Jan 2017 | Read review
“Room with Balcony Garden view like Room No. 438 - 1206 7 1602”
 of 5 bubbles newpilot737, 30 Nov 2016 | Read review
“Just ask !”
 of 5 bubbles disco123, 17 Nov 2016 | Read review
“Try to get the executive rooms above floor 11, facing out to Sloane Street”
 of 5 bubbles PIno32, 11 Nov 2016 | Read review
5 of 5