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Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
Spectacular view on the Thames and London Eye from the room I have stayed in. Bathroom is equipped with towel warmer, floor tile warmer and TV in the shower. Coffee press and variety of teas are available in the room for convenience. Breakfast buffet was...More
Thank Victoria R
Response from horseguardsLDN, General Manager at The Royal HorseguardsResponded 16 November 2015
Dear Victoria R,
Thank you for taking the time to share your review with us.
I am delighted that you had an amazing stay and an enjoyable Afternoon Tea experience with us at The Royal Horseguards Hotel.
Indeed the views of the River Thames and...More
Love this hotel. My mother and I visit this hotel every year for a week so we can go site seeing and visit London. Next year will be our 4th visit to this hotel. We both love this hotel. Staff are very friendly and go...More
2 Thank Charlotte C
Response from horseguardsLDN, General Manager at The Royal HorseguardsResponded 16 November 2015
Dear Charlotte C,
Thank you very much for sharing your great review.
I am delighted that we are your preferred choice of hotel in London.
Indeed the location of the hotel is ideal especially if you like to visit London’s most iconic sights just as...More
Attended a dinner here, great venue with superbe room HOWEVER a number of issues that need to be addressed and watched out for.
Beware wine price on booking compared to at the event. Sadly Portion sizes were somewhat small and this despite requests address prior...More
Thank AHandHH
Response from horseguardsLDN, General Manager at The Royal HorseguardsResponded 24 November 2015
Dear AHandHH,
Thank you for taking the time to share your review with us following your recent stay at The Royal Horseguards Hotel.
Please accept my most sincere apologies for any disruptions that you may have experienced with us. I would like to assure you...More
Oh dear. We booked two nights at this hotel expecting a luxury break. When entering our room we found the bathroom to be poor with dirt and mould and even rusty taps. My wife also found the mirror on the dresser was far too low...More
2 Thank Simon S
Response from horseguardsLDN, General Manager at The Royal HorseguardsResponded 16 November 2015
Dear Jarrasi,
Thank you very much for taking the time to share your review following your recent stay with us at The Royal Horseguards Hotel.
Please accept my most sincere apologies for any disruptions that you may have experienced with us. I would like to...More
I would recommend this Hotel to anyone, Perfect location, close to all attractions, Trafalgar Square, Buckingham Palace, theater, restaurants, London eye. We even got a glimpse of the Queen around the corner at Whitehall. Hotel was very clean and Staff was so helpful and kind....More
Review collected in partnership with this hotel
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank 421gst
Response from horseguardsLDN, General Manager at The Royal HorseguardsResponded 19 November 2015
Dear 421gst,
WOW! Thank you very much for taking the time to share your kind review.
I am delighted that you had a wonderful stay with us at The Royal Horseguards Hotel.
Indeed our location is one of our greatest attributes within walking distance of...More
If you only had an afternoon to experience London on a grand scale, Westminster would be a wise place to start. The ornate Houses of Parliament and Westminster Abbey sit adjacent at a corner of Parliament Square, and a short stroll along The Mall leads to Buckingham Palace. Trafalgar Square and Nelson's Column are just up the road as well. As captivating as the architecture is, the wonders of Mother Nature are
...More
highlights of the area too. St James's Park (arguably London's loveliest), the expansive Green Park, and pedestrian friendly tree lined paths along the river showcase the exquisite manicure provided by English gardeners. Just beyond the landmarks and the gorgeous outdoor spaces, quiet residential squares and age old local pubs offer a more subdued take on this global seat of power in the heart of London.
Response from Liane_W061759 | Reviewed this property |
there is a tube station within a 3 minute walk from the hotel and in that area are also several restaurants. We had dinner at L'ulivio, which was quite exceptional. This was a recommendation from the concierge. The... More
there is a tube station within a 3 minute walk from the hotel and in that area are also several restaurants. We had dinner at L'ulivio, which was quite exceptional. This was a recommendation from the concierge. The restaurant at the hotel is also very good and we had a great meal there.
We found that everything was within walking distance. Buckingham Palace is only 10 minutes. Westminster Bridge/ buses/ tube station all within 10 minutes and it's a beautiful walk. We even walked to Harrods from our hotel, however that was a bit of a walk, approx 35 minutes.