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The Royal Horseguards

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#95 of 1,087 Hotels in London
Certificate of Excellence
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1 room 2 adults 0 children
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The Royal Horseguards
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4,341 Reviews from our TripAdvisor Community

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Showing 3,988: English reviews
Reviewed 31 March 2015

Exceptional hotel, from the welcome call before we arrived, to the minute we left. Our room wasn't available when we arrived which normally wouldn't be ideal! However, we were given complimentary champagne and had only a short wait before a very apologetic ataff member came to get us. Breakfast was first class. Perfect location. Cannot fault anything!!!

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Helpful?
2Thank Ruthibuzz
horseguardsLDN, General Manager at The Royal Horseguards, responded to this review

Dear Ruthibuzz, Thank you so much for your kind review and for reassuring us that we are the “best hotel in London!” what a lovely comment. I am thrilled that you had an outstanding stay with us at the Royal Horseguards Hotel and that we could live up to your expectations. I have shared your comments with the team especially...

Essex
Reviewed 31 March 2015

My partner treated me to a romantic night in this hotel in November 2014. We both had an excellent time. This hotel is extremely expensive but was a lovely one off treat. The main reception was lovely lit with candles and felt very festive in the run up to Christmas. Room was upgraded straight away and we were literally opposite...

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Thank 123Claire123
horseguardsLDN, General Manager at The Royal Horseguards, responded to this review

Dear 123Claire123, Thank you for your kind review and for choosing us your preferred choice. I am delighted that to hear that you had such an enjoyable stay with us at the Royal Horseguards Hotel in one of our bedrooms overlooking the River Thames and the London Eye. I am pleased that you had enjoyed the breakfast in our One...

Edinburgh, United Kingdom
Reviewed 31 March 2015 via mobile

Very nice hotel for 2 night stay. Lovely relaxing lounge, bar and restaurant. Enjoyed great breakfast with lots of fresh produce on offer. Staff very friendly and efficient. Close to Embankment tube station so very central. Bedroom rather small by many 5 star standards but comfy and with what seemed upgraded bathroom. Would definitely recommend.

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Helpful?
Thank gilly581
horseguardsLDN, General Manager at The Royal Horseguards, responded to this review

Dear gilly581, Thank you for taking the time to write a review of your recent stay with us at The Royal Horseguards Hotel. I am pleased that you had an excellent two night stay with us. I have shared your kind feedback with the team especially our Food and Beverage Operations Manager regarding the breakfast and the wide range we...

Deventer, The Netherlands
Reviewed 31 March 2015

A perfect stay at the Royal Horsegards, started with a high tea in this beautiful hotel. Especially the hospitality of Gabi and Safia was above my expectations! the location is perfect for a short stay in London: near the subway station, the London Eye and Trafalgar Square.

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1Thank Jelle B
horseguardsLDN, General Manager at The Royal Horseguards, responded to this review

Dear Jelle B, Greetings from London to The Netherlands! Thank you so much for your kind review regarding your recent stay with us at The Royal Horseguards Hotel. I am delighted that you had a perfect stay with us on your birthday and the team went above and beyond to make your stay a memorable experience; especially Gabi and Safia...

Staffordshire
Reviewed 31 March 2015

The Hotel management and their teams are a credit to the hospitality industry.Nothing is too much trouble for the customer . The charm of the Hotel is totally enhanced by the outstanding teams throughout the hotel who undertake their roles with pride.We cannot praise them enough.

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1Thank opera_7
horseguardsLDN, General Manager at The Royal Horseguards, responded to this review

Dear opera_7, Thank you so much for your kind review regarding your recent stay with us at The Royal Horseguards Hotel. I am delighted that you found the team a credit upon your stay and they did everything they could for you to make your stay more enjoyable. I have shared your kind feedback with the team who were pleased...

Alderholt, United Kingdom
Reviewed 30 March 2015

We booked one night in an executive king with river view for our anniversary. Having stayed here before, we knew this would be a good room. In the week leading up to our visit I received an email from Bart Wijnands, the Relationship Manager, who asked if there was anything he could do to make our stay more helpful. I...

Review collected in partnership with this hotel
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Thank Tom W
horseguardsLDN, General Manager at The Royal Horseguards, responded to this review

Dear Tom W, Wow thank you so much for your heart warming review regarding your recent stay with us at The Royal Horseguards Hotel in one of our bedrooms with panoramic views of the London Eye and the River Thames. I am thrilled to read that you had chosen to stay with us again especially on your anniversary. I am...

Cambridge, England
Reviewed 30 March 2015

We stayed for two nights for a weekend in London. I thought all five stars hotels would be of equal standard, unfortunately I was wrong. Having stayed several times at The Savoy and The Goring this hotel nowhere hit the mark. The first night the staff forgot to turn down our bed. The second night dirty cups from our afternoon...

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1Thank pollypin1
horseguardsLDN, General Manager at The Royal Horseguards, responded to this review

Dear Pollypin1, Thank you for taking the time to review your recent experience with us at The Royal Horseguards Hotel. Please accept my most sincere apologies for any disruption and downfalls in service that you experienced with us. I would like to assure you that I take all guest feedback into serious consideration and have reviewed your comments with our...

London, United Kingdom
Reviewed 30 March 2015

We stayed here for one night this weekend to celebrate our first wedding anniversary. We live not far from london and have stayed at a few different hotels in the centre of town but having stayed at the horseguards before, we knew that that was where we wanted to spend our first anniversary. Firstly, the location is perfect for us,...

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Thank Jo M
horseguardsLDN, General Manager at The Royal Horseguards, responded to this review

Dear Jo M, WOW thank you so much for your kind review regarding your recent stay with us at the Royal Horseguards Hotel in one of our bedrooms overlooking the River Thames and the London Eye. I am thrilled that you had an amazing stay with us and that we were your preferred choice when visiting London. I have shared...

Reviewed 30 March 2015

This was one of the best hotel I have ever stayed. The hotel staff was extremely friendly and helpful and for a person who is visiting a city first time was very valued as the hotel staff's willingness to help in terms of directions to places and also recommendation to the places to visit was totally exceptional Great ambiance, nice...

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Helpful?
Thank Amin M
horseguardsLDN, General Manager at The Royal Horseguards, responded to this review

Dear Amin M, Thank you so much for your kind review of your recent stay at the Royal Horseguards Hotel. Some things should never go out of style and our flair for service, our “home from home” feel and our passion for having things just right from the moment you walk through our doors. I am delighted that the team...

Woodbridge, United Kingdom
Reviewed 30 March 2015

From the moment you walk up to the doors of The Royal Horseguards hotel nothing is too much trouble for the team. James on check-in was excellent, showing us around the hotel, giving a little bit of history and explaining all we needed to know about the hotel. The room was excellent. Large comfortable bed and every facility we needed...

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Thank stephen1907
horseguardsLDN, General Manager at The Royal Horseguards, responded to this review

Dear stephen1907, Thank you so much for your thoughtful review regarding your recent stay at The Royal Horseguards Hotel. I am thrilled that from the moment you had walked into the Royal Horseguards Hotel you felt that the team went above and beyond especially James our Guest Relations Manager who showed you around the hotel explaining the history behind it....

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Executive Child Friendly Twin with Interconnecting King Room (63)
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Executive Double Room with River View (64)
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Executive Double Room with Street View (61)
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Executive KIng Room with Romantic Turndown (73)
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Staying in Westminster

Neighbourhood Profile
Westminster
If you only had an afternoon to experience London on a grand scale, Westminster would be a wise place to start. The ornate Houses of Parliament and Westminster Abbey sit adjacent at a corner of Parliament Square, and a short stroll along The Mall leads to Buckingham Palace. Trafalgar Square and Nelson's Column are just up the road as well. As captivating as the architecture is, the wonders of Mother Nature are highlights of the area too. St James's Park (arguably London's loveliest), the expansive Green Park, and pedestrian friendly tree lined paths along the river showcase the exquisite manicure provided by English gardeners. Just beyond the landmarks and the gorgeous outdoor spaces, quiet residential squares and age old local pubs offer a more subdued take on this global seat of power in the heart of London.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
One Twenty One Two Restaurant
One Twenty One Two Restaurant
Cuisines: Contemporary, European, British
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
This majestic five-star hotel presides over the River Thames. From glittering chandeliers to contemporary design, this central hotel near the London Eye reflects a proud heritage. Expect more, with free wi-fi throughout the hotel, fully refurbished Victorian splendour, award-winning dining, afternoon tea and sumptuous river view suites. ... more   less 

Additional Information about The Royal Horseguards

Address: 2 Whitehall Court, London SW1A 2EJ, England
Region: United Kingdom > England > London > Westminster
Price Range: ₹ 18,595 - ₹ 28,268 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Royal Horseguards 5*
Number of rooms: 282
Reservation Options:
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Also Known As:
The Royal Horseguards Hotel London
Royal Horseguards London
Hotel Style:
#39 Romantic Hotel in London
#43 Family Hotel in London
#60 Business Hotel in London
#86 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from The Royal Horseguards staff and other travellers.
75 questions
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Questions? Get answers from The Royal Horseguards staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“River view overlooking Thames and London Eye spectacular!”
 of 5 bubbles brickwarrior, 20 Feb 2017 | Read review
“River view rooms are well worth paying extra for”
 of 5 bubbles Davy23, 20 Feb 2017 | Read review
“The river Thames views I would choose”
  • View looking across the river by London Eye
  • Our room
  • Bathroom with sep shower
  • Lovely room
 of 5 bubbles normanp988, 17 Feb 2017 | Read review
“Junior suite city view is huge and got different views.”
  • Suite view
  • Suite view
 of 5 bubbles Hillary31, 16 Feb 2017 | Read review
“Stayed in 245 executive suite a little walk from the elevators.”
 of 5 bubbles shikiral, 16 Feb 2017 | Read review
5 of 5