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The Royal Horseguards

4,920 reviews
#123 of 1,081 Hotels in London
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Traveller (1845)
Room & Suite (1128)
Dining (123)
Overview
  • Excellent68%
  • Very good21%
  • Average7%
  • Poor3%
  • Terrible1%
Travellers talk about
“london eye”(974 reviews)
“trafalgar square”(411 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
5.0 Star Hotel
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Offers from The Royal Horseguards
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Reviews (4,920)Write a Review
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3,056
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135
56
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All reviewslondon eyeembankment tube stationtrafalgar squareriver viewequus barheated floorsdowning streetbig benafternoon teaheated towel rackbeautiful hotelcharing crossstar hotelcovent gardennational galleryturn down servicemini bar
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1,301 - 1,305 of 4,524 reviews
Reviewed 2 January 2016

Beautiful building and tastefully furnished in a traditional style. The hotel bar and restaurant are exceptional, try the signature cocktails. The staff were also very friendly and helpful. The hotel is perfectly located for the theatre district and all the major tourist sites. Not quite...More

Review collected in partnership with this hotel
Thank aussiepat2015
Response from horseguardsLDN, General Manager at The Royal HorseguardsResponded 19 January 2016

Dear aussiepat2015 Thank you very much for taking the time to share your kind review following your most recent stay with us. I am delighted that you had an enjoyable stay with us in one of our beautifully appointed Hotel and our location was the...More

Reviewed 2 January 2016

The concierges were particularly helpful in procuring hard-to-get tickets to popular shows. The receptionists went out of their way to to show us to our room and explain charging procedures. Dining room people were attentive and constantly cheerful. Housekeeping was unobtrusive and thorough. All in...More

Review collected in partnership with this hotel
1  Thank Bruce F
Response from horseguardsLDN, General Manager at The Royal HorseguardsResponded 19 January 2016

Dear Bruce F, Thank you very much for taking the time to share your review following your recent stay with us. I am delighted that you had a great stay with us at The Royal Horseguards Hotel in one of our beautiful appointed bedrooms. Our...More

Reviewed 2 January 2016

We enjoyed our stay overall. The staff are polite and very helpful (except one waitress at breakfast). The rooms are really nice but we found the room rather cold and the heating is noisy. The walls are quite thin and unfortunately our next door neighbour...More

Review collected in partnership with this hotel
Thank niccilloyd
Response from horseguardsLDN, General Manager at The Royal HorseguardsResponded 19 January 2016

Dear niccilloyd Thank you very much for taking the time to share your kind review following your most recent stay with us. I am delighted that you enjoyed the view of the amazing New Years Eve fireworks display. Your feedback is truly valuable to us...More

Reviewed 2 January 2016

Really enjoyed our stay over new year. Excellent good sized room. Service was great from the concierge, doorman and reception. The restaurant was also good but things a bit understaffed in the lounge area around afternoon tea time. It could just do with a few...More

Review collected in partnership with this hotel
Thank Neil S
Response from horseguardsLDN, General Manager at The Royal HorseguardsResponded 19 January 2016

Dear Neil S, Thank you for your amazing review regarding your recent stay with us. I am delighted that you had a great stay with us at The Royal Horseguards Hotel in one of our beautifully appointed bedrooms. I have shared your comments with our...More

Reviewed 2 January 2016 via mobile

I expected everything to be overly expensive given the proximity to the New Year's Eve fireworks, but I was surprised to find that our £470 room had no daylight. While there technically was a window, it was sealed shut and heavily frosted, and presumably faced...More

Thank Rachel R
Response from horseguardsLDN, General Manager at The Royal HorseguardsResponded 21 January 2016

Dear Byxbee Thank you for taking the time to share your review following your recent stay with us at The Royal Horseguards Hotel. From the onset please accept my most sincere apologies for any downfalls in service that you experienced with us. I would like...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$ 272 - US$ 642 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#39 Romantic Hotel in London
#60 Business Hotel in London
#106 Luxury Hotel in London
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 272 - US$ 642 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#39 Romantic Hotel in London
#60 Business Hotel in London
#106 Luxury Hotel in London
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (1845)
Room & Suite (1128)
Dining (123)
Pool & Beach (9)
Amenities (82)
Business Centre & Event Rooms (5)
Nearby
Westminster
If you only had an afternoon to experience London on a
grand scale, Westminster would be a wise place to
start. The ornate Houses of Parliament and Westminster
Abbey sit adjacent at a corner of Parliament Square,
and a short stroll along The Mall leads to Buckingham
Palace. Trafalgar Square and Nelson's Column are just
up the road as well. As captivating as the
architecture is, the wonders of Mother Nature are
...More
Questions & Answers
Ask a question
Liana M
10 February 2018|
AnswerShow all 3 answers
Response from Pippip_12 | Reviewed this property |
You are supplied with an umbrella and I am sure you will not need a clothes line over the bath
0
Votes
rchap85
28 January 2018|
Answer
Response from MrShadwell | Reviewed this property |
You could try the following phone numbers: +44 800 330 8090 +44 207 523 5062
0
Votes
Julie K
18 January 2018|
AnswerShow all 9 answers
Response from Dennis S | Reviewed this property |
I’m not sure. A lot of pubs & cafes. You are right in the Westminster Abby area and other attractions. We took the tube to Piccadilly Circus area to shop
1
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Room Tips
"At check-in we were offered a chance to upgrade to a view and we took it and were happy. But you don't..."
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"Try to get a room overlooking the Thames"
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"Choose one with natural light."
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"Beware of rooms with no view"
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