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The Principal London

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The Principal London
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3,866 Reviews from our TripAdvisor Community

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Showing 3,384: English reviews
Bedfordshire, United Kingdom
Reviewed 10 March 2014 via mobile

Nice enough hotel,great central location as Piccadilly tube line very close, friendly staff who were also very helpful. Basic double room is only a single room size however, with bed pushed into a corner so only one person can get out of a side. Price was ok, £236 though booking.com so all in all a reasonable choice if you just...

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Helpful?
Thank jacksonnick2002
Bart L, Manager at The Principal London, responded to this review

Dear Guest Thank you for your review on Tripadvisor. I am pleased that you enjoyed both our location and friendly and helpful team. We endeavour to ensure that each guest feels as relaxed and comfortable as possible throughout their stay and have a variety of rooms available to suit your preference. I only wish you had informed us of your...

Stafford, United Kingdom
Reviewed 10 March 2014

Beautiful looking hotel with lovely friendly staff. The facade is gorgeous and hotel itself has some wonderful period features - don't forget to give the lucky dragons head a stroke. It's twin is on the Titanic sitting on a sea bed! The room we stayed in was basic but clean and comfortable. Not a fan of glass doors on bathrooms...

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1Thank Penny697
Bart L, Manager at The Principal London, responded to this review

Dear Guest Thank you for your review on Tripadvisor. I am pleased that you had a lovely stay with us at Hotel Russell. We pride ourselves on our high standards and our team endeavour to make each guest feel as relaxed and comfortable as possible. I am delighted that you enjoyed the rich heritage of our Hotel and had the...

Crawley, United Kingdom
Reviewed 10 March 2014

I was a little concerned before we arrived due to the complicated nature of my booking, I had to book through an agent as they didn't accept a one night booking on a Saturday directly and then I wasn't able to upgrade, its like the hotel didn't want my money. But when we arrived we were very pleased. A quick...

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Helpful?
Thank Alistair S
Bart L, Manager at The Principal London, responded to this review

Dear Guest Thank you for your review on Tripadvisor. I am sorry to learn of the difficulty you encountered at the booking stage, however I am pleased that you had an efficient and easy check in. We endeavour to accommodate all of our guests and would certainly offer you an upgrade if this was available. We pride ourselves on our...

Kilmarnock, United Kingdom
Reviewed 9 March 2014

My partner and I stayed here on a saturday night during a trip to London. Unfortunately we were disappointed. The trip started with a slow check in as a customer in front of us was complaining and there was only one member of staff checking people in. When we eventually got to our room it was basic and lack lustre....

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3Thank LisaForte
Bart L, Manager at The Principal London, responded to this review

Dear Guest Thank you for your review on Tripadvisor. I am sorry to learn that you were disappointed with your stay with us. Our Reception team endeavour to assist all of our guests and I do apologise for the delay whilst a member of our team was helping another guest. Please be assured that our reception desks are all in...

Sunderland
Reviewed 6 March 2014

My husband and I stayed here for the league cup final on March 2nd and 3rd and although, to be perfectly honest, we'd booked this hotel for its central location, we actually got quite a bit more than we bargained for. The entrance hall is very grand and the bar and dining areas are lovely and well maintained. The rooms...

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1Thank Katy G
Bart L, Manager at The Principal London, responded to this review

Dear Guest Thank you for your review. I am delighted that you had a lovely time with us at Hotel Russell. We are ideally located as we are a stone’s throw from many of London’s major attractions and transport links. I am pleased that you found our location ideal during the League Cup final and do hope that you enjoyed...

South Ayrshire, United Kingdom
Reviewed 5 March 2014

I always had the impression from the outside that this hotel had seen better days. I was therefore pleasantly surprised to find during a corporate event that the public areas are quite grand and well maintained. The friendly personal service made a huge difference and the food & drink was good and served professionally. Tempus restaurant was also better than...

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1Thank theHoolit
Bart L, Manager at The Principal London, responded to this review

Dear Guest Thank you for your review. I am pleased that you enjoyed the corporate event which was held at Hotel Russell. We are extremely proud of the rich heritage of our Hotel and we have ensured that this has been well maintained over the years. Our team endeavour to provide exceptional service to all of our guests as we...

Reviewed 5 March 2014

This was my first trip to London and the Hotel Russell was a fantastic experience from start to finish. We were greeted by the doorman in a suit with a bow tie and a top hat and that was the start to a fabulous 4 days before our 12 night cruise through the Baltic sea. Check in was quite busy...

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1Thank Elizabeth W
Bart L, Manager at The Principal London, responded to this review

Dear Guest Thank you for your review on Tripadvisor. I am delighted that you had a wonderful stay with us at Hotel Russell. We understand the importance of first impressions and our doorman is always available to wish you a warm welcome as you enter the grandeur of our Hotel. We endeavour to prepare all of our rooms as soon...

Newcastle upon Tyne, United Kingdom
Reviewed 4 March 2014 via mobile

I stayed here with family in August 2013. The hotel looks beautiful inside and outside and is only a short walk from the russell square tube station. Our room was at the front of the hotel and we had a lovely view of the BT tower and the park opposite. The rooms were very clean and very spacious with tables...

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Helpful?
1Thank Emily B
Bart L, Manager at The Principal London, responded to this review

Dear Guest Thank you for your review. I am so pleased that you had a wonderful stay with us at Hotel Russell. We have a variety of different rooms each with its own charm and I am glad that you enjoyed your park facing room. Our team ensure that our rooms are cleaned to an extremely high standard and I...

Derby, United Kingdom
Reviewed 3 March 2014

This was our first stay, having noticed and admired the hotel's exterior over a number of previous visits to the capital. Certain mixed reviews on this site prior to our 2 - day city break with friends had led me to wonder whether the customer experience would match the facade of this visually stunning building. I needn't have worried. We...

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1Thank GSXRTom
Bart L, Manager at The Principal London, responded to this review

Dear Guest Thank you for your review on Tripadvisor. I am absolutely delighted that you had a wonderful stay with us at Hotel Russell. We strive to create and maintain high standards for our guest and I am so pleased that you enjoyed the friendliness and efficiency of our team. I am glad that you enjoyed our personal touch as...

Stoke-on-Trent, United Kingdom
Reviewed 3 March 2014

Hotel Russell, Russell Square. A top notch hotel at a respectable price,fanatastic staff good food in central setting. 10 minutes walk from Euston station 2 minutes to underground. The staff were very helpfull and you can leave your luggage to collect later on your last day.

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Helpful?
Thank Linda w
Bart L, Manager at The Principal London, responded to this review

Dear Guest Thank you for your review. I am delighted that Hotel Russell has been named one of your Top London Hotel’s. We strive to create and maintain high standards and I am so pleased that you enjoyed the value, fantastic staff and good food. We are a stone’s throw from many of London’s major attractions and I am happy...

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Staying in Bloomsbury

Neighbourhood Profile
Bloomsbury
Snuggly nestled within Central London is academic and leafy Bloomsbury, an area that boasts walking distance access to many of London's most popular attractions. It is also home to some of Britain's most celebrated museums, including the must-see British Museum. Despite an understandable popularity with students, tourists and day trippers, vast sections of Bloomsbury retain a quiet, residential feel year round and throughout the week.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Hotel Russell is an iconic establishment nestled in the heart of the city. Whether you wish to indulge in a spot of shopping or want to host a conference at one of London's most exclusive addresses, Hotel Russell is the perfect base for business or leisure. ... more   less 

Additional Information about The Principal London

Address: 1 - 8 Russell Square, London WC1B 5BE, England (Formerly Hotel Russell)
Region: United Kingdom > England > London > Bloomsbury
Price Range: ₹ 6,493 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Principal London 4*
Number of rooms: 373
Reservation Options:
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Also Known As:
Russell Hotel London
Hotel London Russell
Russel Hotel London
Hotel Style:
#43 Best Value Hotel in London
#285 Family Hotel in London
#294 Luxury Hotel in London
#346 Romantic Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from The Principal London staff and other travellers.
53 questions
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Questions? Get answers from The Principal London staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“specify your view requirements!!!”
 of 5 bubbles JDon18, 25 Dec 2016 | Read review
“front rooms hotter in the summer”
 of 5 bubbles carletons875, 1 Nov 2016 | Read review
“I had a suit which was huge but tired - loved it!”
 of 5 bubbles JohnNerding, 31 Oct 2016 | Read review
“Suits are a must”
 of 5 bubbles dorosweet37, 17 Oct 2016 | Read review
“High floors great views! Really pretty Suite Top Corner under the turret”
 of 5 bubbles christinenB7733WT, 25 Aug 2016 | Read review
5 of 5