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The Gainsborough Hotel

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Traveller (187)
Room & Suite (241)
Dining (28)
Ratings and reviews
#884 of 1,085 Hotels in London
Ratings
Location
Cleanliness
Service
Value
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What's included
Free Internet
Breakfast Buffet
Non-Smoking Hotel
Bar/Lounge
Multilingual Staff
Dry Cleaning
Free Parking
4 Star Hotel
Imagine an English country home magically whisked to the most exclusive London borough, and you have The Gainsborough. Named after the celebrated artist, The Gainsborough combines the attractive style of bygone days with an easy informality. To stay here is to enjoy London of...
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Location and contact
7-11 Queensberry Place | South Kensington, London SW7 2DW, England
15.8 km to London City Airport
189 restaurants are within a 0.5 km radius
0.2 km from Natural History Museum
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (539)
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All reviewsthe south kensington tube stopnational history museumsuperb locationstayed for one nightfull englishvictoria
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11 - 15 of 406 reviews
Reviewed 6 June 2018

Horrid experience with the hotel reception -- they were unable to process standard business vouchers -- took ~1 hour to check-in. Very rude and impolite service. Hotel room is a damp small hellhole with an extremely tiny window facing construction zone, toilet is mold-infested. Overly...More

Thank Lassi R
Reviewed 28 May 2018 via mobile

For the price, this hotel is an absolute rip off. Cracked bathroom fixtures, shocking WiFi (almost unusable), ill-fitting curtains that let in the morning light, no room service, no restaurant, no vending machine. Two women on the reception desk were rude and snobbish when dealing...More

Thank Harriet W
Reviewed 23 May 2018

Very nice people stuck in a bad situation - welcoming tired visitors to stay on their ancient lousy beds in a wonderful location in London. If they could purchase some new mattresses and put some fresh paint on the walls and fix other maintenance issues...More

Thank WonderingDan
Reviewed 20 May 2018

A good hotel. Could have been a little bit cheaper. Not good that you have to walk over the street to eat breakfast which was very very expensive and the service was not the best. The best service at the hotel was from the great...More

Thank stylejovi
Reviewed 18 May 2018

Booked for my husband + friend and paid in February. First thing hotel did was ask for payment (why no record?), secondly room not ready at 3.30 p.m., they had to wait until nearly 5! Very grumpy and rude receptionist. Bed had rip and curtains...More

1  Thank deniseianson
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About
Amenities
Top amenities
Bar/Lounge
Free Internet
Hotel Amenities
Dry Cleaning
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Things to do
Bar/Lounge
Details
Price range
US$ 117 - US$ 262 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#413 Luxury Hotel in London
Room types
Non-Smoking Rooms
Details
Price range
US$ 117 - US$ 262 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#413 Luxury Hotel in London
Room types
Non-Smoking Rooms
Add Photo Photos
Traveller (187)
Room & Suite (241)
Dining (28)
Nearby
South Kensington
With its ivied mews, row upon row of Poppins-esque
white washed mansions, and placid garden squares, it's
easy to see the charms of South Kensington. And with
superb access to Hyde Park, Holland Park and
Kensington Gardens, as well as the largely
child-friendly and mostly free Museum Quarter (not to
mention more major attractions like Royal Albert Hall)
such charms are easy to make the most of. As welcoming
...More
Questions & Answers
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Lynseyes
6 July 2016|
AnswerShow all 2 answers
Response from CateNaomi | Reviewed this property |
I am not sure but having looked at the map it seems that the Dominion Theatre is in Westminster and the hotel is in Kensington near The Serpentine. It would be at least a tube ride away and not within walking distance
0
Votes
Room Tips
"Go to another hotel!"
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"Best views on the Place, but a bit loud"
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"after being forced to stay in a terrible room the next day they moved us to a slightly better one."
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"Stay away from the basement!!!"
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