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The Gainsborough Hotel

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Traveller (199)
360
Panoramas (10)
Traveller (199)
360
Panoramas (10)
Dining (28)
Overview
7-11 Queensberry Place South Kensington, London SW7 2DW England See on map
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Bar/Lounge
Multilingual Staff
Dry Cleaning
4 Star accommodation
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Rooms
2 Dec3 Dec
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (573)
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11 - 15 of 439 reviews
Reviewed 9 October 2018

One reviewer said to get a sense of humor about this hotel. That is correct. It's not exactly a dump. It does have some quiet charm, but it hasn't been touched in decades. If you don't mind stains and bald places on the carpet, pretty...More

Thank quenzilla
Response from Sarah S, Manager at The Gainsborough HotelResponded 11 October 2018

Dear quenzilla, Thank you very much for taking the time to post a comment on TripAdvisor. Your constructive feedback is highly appreciated, and I would like to assure you that we will look in detail into it. I do apologise for the shortfalls in terms...More

Reviewed 7 October 2018 via mobile

Jeg var der og skulle bruge hotellet for fire nætter. På grund af deres dårligt hygiejne valgte at annullere min bookning. Fik ingen penge tilbage men fik en sur mail som jeg vedhæfter her. ((Good afternoon, Unfortunately to get your money back will not be...More

Thank Daryoush R
Reviewed 6 October 2018 via mobile

We got to the hotel, where the room was not ready, the receptionist sounded like they were freshly from out of school, no customer service, rolled their eyes, every time I asked if the room was ready. Finally got our room, we tried to get...More

Thank tairakhan26
Reviewed 1 October 2018

One of our friends put us up in this hotel when we visited her in London. She saw the room before we arrived and was horrified. The hotel refused to cancel the reservation and she apologized to us for selecting this hotel. They gave us...More

Thank bonbou
Response from Sarah S, Manager at The Gainsborough HotelResponded 2 October 2018

Dear Bonbou, thank you for taking the time to post a comment on TripAdvisor. I would like to apologise for not meeting your expectations, and reassure you that we are working hard to improve the current standard of the hotel. Thank you for your kind...More

Reviewed 1 October 2018

Worst hotel ever used in last 20 years. Wallpaper falling off. Room had 3 different carpet colour patches, stapled to floor and cutting your feet. Bathroom light not working, ventilation so noisy it sounds like a jet engine all night. Mattress so worn , you...More

1  Thank paul n
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About
Description
Imagine an English country home magically whisked to the most exclusive London borough, and you have The Gainsborough. Named after the celebrated artist, The Gainsborough combines the attractive style of bygone More days with an easy informality. To stay here is to enjoy London of fashionable South Kensington, Harrods, the restaurants and antique markets, pubs and delightful backwaters of Chelsea and Knightsbridge. You are at the heart of the capital's culture too with great museums - Science, Natural History, the Victoria & Albert - nearby; and for music lovers, the glorious Royal Albert Hall is just minutes away. The well-stocked lounge bar is the spot for a leisurely drink or a snack from the light menu. With 24-hour room service, butlers on immediate call and a reception ever ready to meet your needs, nothing is too much for our attentive staff. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Bar/Lounge
Free High Speed Internet (WiFi)
Air Conditioning
Dry Cleaning
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Room Service
Breakfast included
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Hotel Style
Luxury
Room types
Non-Smoking Rooms
Hotel class
Hotel Style
Luxury
Room types
Non-Smoking Rooms
Number of rooms
49
Price range
US$ 83 - US$ 231 (Based on Average Rates for a Standard Room)
Also Known As
Gainsborough Hotel London
Location
United Kingdom > England > London > South Kensington
Hotel class
Hotel Style
Luxury
Room types
Non-Smoking Rooms
Number of rooms
49
Price range
US$ 83 - US$ 231 (Based on Average Rates for a Standard Room)
Also Known As
Gainsborough Hotel London
Location
United Kingdom > England > London > South Kensington
Photos
Traveller (199)
Room & Suite (250)
Dining (28)
Nearby
South Kensington
With its ivied mews, row upon row of Poppins-esque
white washed mansions, and placid garden squares, it's
easy to see the charms of South Kensington. And with
superb access to Hyde Park, Holland Park and
Kensington Gardens, as well as the largely
child-friendly and mostly free Museum Quarter (not to
mention more major attractions like Royal Albert Hall)
such charms are easy to make the most of. As welcoming
...More
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Questions & Answers
Ask a question
Lynseyes
6 July 2016|
AnswerShow all 2 answers
Response from CateNaomi | Reviewed this property |
I am not sure but having looked at the map it seems that the Dominion Theatre is in Westminster and the hotel is in Kensington near The Serpentine. It would be at least a tube ride away and not within walking distance
0
Votes
Room Tips
"Friends put in a bad basement room and eventually got upgraded to a suite when trying to move to sister..."
pricetag92
3 weeks ago
Read review
"lower floors are easier to get to - its a tiny and slow lift"
AngusB_12
4 weeks ago
Read review
"Go to a different hotel"
N1612UWpauln
1 Oct 2018
Read review
"Don't stay here"
BLS590
25 Sep 2018
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