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Straight of the bat, never in a million years a 4 star hotel. Really a 2-3 at best. Room was very dated, not vintage just old and in need of a refurbishment. Cracked tiles, light bulbs blown, stains on the wall from the air con,...More
Horrid experience with the hotel reception -- they were unable to process standard business vouchers -- took ~1 hour to check-in. Very rude and impolite service. Hotel room is a damp small hellhole with an extremely tiny window facing construction zone, toilet is mold-infested. Overly...More
For the price, this hotel is an absolute rip off. Cracked bathroom fixtures, shocking WiFi (almost unusable), ill-fitting curtains that let in the morning light, no room service, no restaurant, no vending machine. Two women on the reception desk were rude and snobbish when dealing...More
Very nice people stuck in a bad situation - welcoming tired visitors to stay on their ancient lousy beds in a wonderful location in London. If they could purchase some new mattresses and put some fresh paint on the walls and fix other maintenance issues...More
A good hotel. Could have been a little bit cheaper.
Not good that you have to walk over the street to eat breakfast which was very very expensive and the service was not the best.
The best service at the hotel was from the great...More
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming
and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
Response from CateNaomi | Reviewed this property |
I am not sure but having looked at the map it seems that the Dominion Theatre is in Westminster and the hotel is in Kensington near The Serpentine. It would be at least a tube ride away and not within walking distance
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"after being forced to stay in a terrible room the next day they moved us to a slightly better one."