The Park City Grand Plaza Kensington Hotel
18 - 30 Lexham Gardens, London W8 5JE England
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About
#419 of 1,223 hotels in London
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Looking for a place to stay in London? Then look no further than The Park City Grand Plaza Kensington Hotel, a charming hotel that brings the best of London to your doorstep. You’ll enjoy relaxing rooms that offer a flat screen TV and air conditioning, and you can stay connected during your stay as Park City Hotel London offers guests free wifi. The hotel features a 24 hour front desk and a concierge. Try our delicious Buffet Breakfast in our breakfast room. Plus, The Parkcity Hotel offers a fitness center and a lounge, providing a pleasant respite from your busy day. For guests with a vehicle, street parking is available. For those interested in checking out popular landmarks while visiting London, Parkcity Hotel London is located a short distance from Buckingham Palace (2.1 mi) and Piccadilly Circus (2.6 mi). While visiting London, you may want to try some fish and chips at one of the nearby restaurants, such as Sketch Gallery, The Ivy, or Rules Restaurant. If you’re looking for something to do, Natural History Museum (0.6 mi), Harrods (1.2 mi), and V&A - Victoria and Albert Museum (0.7 mi) are a nice way to spend some time, and they are all within walking distance of The Parkcity Hotel. We’re sure you’ll enjoy your stay at The Park City Grand Plaza Kensington Hotel as you experience everything London has to offer.
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Property amenities
Street parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Karaoke
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Centre with Internet Access
Wifi
Coffee shop
Breakfast buffet
Complimentary Instant Coffee
Wine / champagne
Meeting rooms
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Bottled water
Laptop safe
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Residential Neighbourhood
Mid-range
Languages Spoken
English, French, Spanish, Chinese and 8 more
Location
94Great for walkers
Grade: 94 out of 100
117Restaurantswithin 0.5 km
8Attractionswithin 0.5 km
18 - 30 Lexham Gardens, London W8 5JE England
Getting there
Gloucester RoadUnderground6 min
Earl's CourtUnderground7 min
1719Reviews41Q+A100Room tips
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We just finished a 6 night stay in the hotel while visiting London for the first time. The hotel is in upscale area in Kensington and our room 200A was very spacious, well appointed and in a quiet section of the hotel. The reservation process was easy, the room was ready upon arrival and the staff were very friendly and courteous. You are within 3 blocks of the tube and restaurants and a grocery store is located immediately behind the hotel. We would definitely recommend this hotel
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Date of stay: September 2023Trip type: Travelled with friends
Value
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Room Tip: They have a great lounge/patio area outside with umbrellas.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Great location to train station. Staff helpful and place was lovely and clean. The property itself however needs lots of work and updating, carpets in the hallways are frayed and in places a trip hazard, the rooms definitely need a refresh. Air conditioning does not work and room was like a sauna the entire time. You also needed a degree to work out the shower.
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Date of stay: August 2023Trip type: Travelled as a couple
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Excellent situation, a short walk to Earls Court Station so visits to London activities easy. Comfortable room. Reasonable breakfast. Complimentary newspapers available. Very helpful and attentive Staff. Recommended.
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Date of stay: July 2023Trip type: Travelled as a couple
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We stayed two friends in a three-bed room for a few nights in July in connection with the BST2023 festival in Hyde Park. The location of the hotel is superb! 5-10 minute walk from Earls Court tube (or Kensington High Street is about the same distance but slightly longer). The staff very friendly and helpful, great service! By London standards, the room was far beyond expectations. Reasonably spacious and clean and that everything worked as it should. The hotel does not offer its own breakfast, but in the basement there is a restaurant (you get a discount voucher if you stay at the hotel) that offers a simple breakfast. Will definitely return to this hotel which is one of the few in London where I feel you get what you pay for. Recommended!
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Date of stay: July 2023Trip type: Travelled with friends
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Wow what a terrible hotel. Arrived on Sunday night air conditioning in room not working hot as hell. Asked the staff in the morning stated air conditioning would be fixed by pm on the 17 July. Returned to our room 9pm felt like a sauna air conditioning blowing hot air. I spoke to the service desk might as well spoke to Mr Magoo,no satisfaction just you can get a 40% refund. He then said sorry you’ll have to go through your travel agent which we have. Avoid this hotel.
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Date of stay: July 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip: Disgraceful customer service no air conditioning and the staff lie to you.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Hotel is a nice enough property however being woken up by the bar between 2.30am and 4.30am night after night is unacceptable. When one is paying GBP 300 a night it is a joke and would not recommend the property to anyone. Overpriced and undelivers by a long way.
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Date of stay: July 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
On the positive side, the staff are excellent. They tried hard to help and were friendly. The hotel is in an excellent location in Kensington and it's very quiet. On the negative side, the rooms need work. Our AC was not very good and the room was hot most of the time. The rooms are also very small for the money you're paying. It's an expensive hotel.
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Date of stay: July 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Outstanding, quiet and convenient location! A wonderful neighborhood setting! Our room was very nice, clean and cool...(considering the 90 degree weather during our stay... ) Most importantly, the hotel staff was incredibly responsive and kind...! Mark and Sue Portland, Or. USA
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Date of stay: June 2023Trip type: Travelled as a couple
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
M_Rockatanski wrote a review Jun 2023
Market Harborough, United Kingdom116 contributions62 helpful votes
AWFUL. They didn't tell me their restaurant (Jasmine) turns into a shisha bar after closing ... and we were kept awake until 3am (on a Monday night, not a weekend!!) with loud Asian music and noisy men. In addition, the room we were in breaks legal health and safety regulations as it has no fire exit map on the door (in fact the way the notice is designed makes it look like you shouldn't do some of the essentials), and the bedroom sash window (single glazed, awful) has no restrictor so you could push it all the way up and easily fall out. Avoid this place.
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Date of stay: June 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Stayed many times over the years but standards have fallen and it definitely was the worst stay ever at the Park City Grand Plaza Kensington. Room was spacious with a king bed and equipped with a kettle, fridge and safe. However the WiFi was patchy, the toiletries were basic with no shower caps and the hairdryer didn't even work. The bed sheets were scratchy and the towels were thin. Furthermore there was a constant strong chemical smell in the room from the carpet. Air-conditioning was necessary to neutralise the smell. The biggest issue was the failure of the air-conditioning on the hottest days ever in London. The third floor gets very hot. The cooling failed around midnight but no-one at reception answered the phone. A visit was made to the reception desk but nothing was fixed. The windows were opened to get "fresh" air and it was then noticed that the windows were dirty and one was broken. The downside was the constant noise from the street and the smell from the garbage. There was zero air-conditioning again on the second day. Reception advised several times that the cooling was being repaired. By the afternoon it still wasn't working and the room had not been serviced either. Staff then advised that the air-conditioning would be repaired later that day. On return in the evening, it still wasn’t cooling and another night was spent in a hot room with chemical and garbage smells. Inexplicably, the air-conditioning was working downstairs at the reception desk! Only on the third night did the cooling system finally work in the room. Only verbal apologies were given for the situation. No other assistance from the front desk was provided. An email of complaint was sent to the reservations address but no-one ever responded. The quality of the stay this time was terrible. Standards have greatly fallen over the years. No-one ever helps with the luggage up the front stairs or opens the front doors. Reception does nothing to resolve issues. The location of the Park City Grand Plaza is excellent but quality of the accommodation and service have greatly declined. This hotel is no longer worthy of a previous five star review.…
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Date of stay: July 2022Trip type: Travelled as a couple
Value
Location
Service
Room Tip: Avoid the 3rd floor in summer
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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PRICE RANGE
$159 - $244 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the parkcity hotel london, parkcity london, park city hotel london, parkcity hotel london
LOCATION
United KingdomEnglandLondonSouth Kensington / Kensington and Hyde Park
NUMBER OF ROOMS
76
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Claim Your ListingTHE PARK CITY GRAND PLAZA KENSINGTON HOTEL (London) - Hotel Reviews, Photos, Rate Comparison - Tripadvisor
Frequently Asked Questions about The Park City Grand Plaza Kensington Hotel
Which popular attractions are close to The Park City Grand Plaza Kensington Hotel?
Nearby attractions include Tardis Police Box (0.5 km), Rutland Outdoor Pursuits (0.3 km), and The Blackbird (0.5 km).
What are some of the property amenities at The Park City Grand Plaza Kensington Hotel?
Some of the more popular amenities offered include free wifi, a lounge, and a fitness centre.
What food & drink options are available at The Park City Grand Plaza Kensington Hotel?
Guests can enjoy a lounge and free instant coffee during their stay.
Is parking available at The Park City Grand Plaza Kensington Hotel?
Yes, street parking is available to guests.
What are some restaurants close to The Park City Grand Plaza Kensington Hotel?
Conveniently located restaurants include Launceston Place, Light of India, and Over Under Earl's Court.
Are there opportunities to exercise at The Park City Grand Plaza Kensington Hotel?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at The Park City Grand Plaza Kensington Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Park City Grand Plaza Kensington Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Park City Grand Plaza Kensington Hotel offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at The Park City Grand Plaza Kensington Hotel?
The staff speaks multiple languages, including English, Spanish, French, Italian, Chinese, Hindi, and Japanese.
Are there any historical sites close to The Park City Grand Plaza Kensington Hotel?
Many travellers enjoy visiting Houses of Parliament (4.5 km), Churchill War Rooms (4.2 km), and Tower of London (7.9 km).