The Park City Grand Plaza Kensington Hotel
18-30 Lexham Gardens, London W8 5JE England
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Avg. ₹20,389 /night, 9/14 - 9/15
₹23,662
per night
₹18,418
per night
₹13,173
per night
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4.5
#486 of 1,148 hotels in LondonLocation
Cleanliness
Service
Value
Looking for a place to stay in London? Then look no further than The Park City Grand Plaza Kensington Hotel, a charming hotel that brings the best of London to your doorstep. You’ll enjoy relaxing rooms that offer a flat screen TV and air conditioning, and you can stay connected during your stay as Park City Hotel London offers guests free wifi. The hotel features a 24 hour front desk and a concierge. Try our delicious Buffet Breakfast in our breakfast room. Plus, The Parkcity Hotel offers a fitness center and a lounge, providing a pleasant respite from your busy day. For guests with a vehicle, street parking is available. For those interested in checking out popular landmarks while visiting London, Parkcity Hotel London is located a short distance from Buckingham Palace (2.1 mi) and Piccadilly Circus (2.6 mi). While visiting London, you may want to try some fish and chips at one of the nearby restaurants, such as Sketch Gallery, The Ivy, or Rules Restaurant. If you’re looking for something to do, Natural History Museum (0.6 mi), Harrods (1.2 mi), and V&A - Victoria and Albert Museum (0.7 mi) are a nice way to spend some time, and they are all within walking distance of The Parkcity Hotel. We’re sure you’ll enjoy your stay at The Park City Grand Plaza Kensington Hotel as you experience everything London has to offer.
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Property amenities
Street parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Centre with Internet Access
Meeting rooms
Wifi
Coffee shop
Breakfast buffet
Complimentary Instant Coffee
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Air conditioning
Housekeeping
Room service
Safe
Bottled water
Laptop safe
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Residential Neighbourhood
Languages Spoken
English, French, Spanish, Malay and 2 more
Location
18-30 Lexham Gardens, London W8 5JE England
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 94 out of 100
94
London City Airport
16.6 km•
See all flights
Heathrow Airport
18.7 km•
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Gloucester Road
6 min•Underground
Car Hire
130 Restaurants
within 0.5 kilometers
Reviews
4.5
1,750 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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The Park City Grand Plaza Kensington Hotel garners mixed reviews, with its prime location often being lauded due to its quiet yet convenient proximity to transport and local establishments. While the hotel's atmosphere and cleanliness receive praise, particularly for the well-appointed rooms with spacious tubs, guests have called out issues with noise and dated decor.
Opinions on the hotel's value and amenities vary, with criticisms focusing on the breakfast quality and the shisha lounge's aroma. Service feedback also varies, with helpfulness being as commonly reported as unresponsiveness.
Location
Convenient
Atmosphere
Comfortable
Rooms
Spacious
Value
Reasonable
Cleanliness
Spotless
Service
Inconsistent
Amenities
Mixed
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Detailed Reviews
Stayed for one night on the fourth floor at the back of the hotel overlooking Sainburys car park.
Booking in at reception was easy with helpful and polite staff, eft out luggage at the hotel so that we could explore London without them in tow.
The room was a good size and very clean.
The only down side of this stay was the room temperature which was boiling when we entered , the room had 3 windows but even with these left open all afternoon and evening the room was still very hot when we returned and the air con unit would not blow cool air .
Had the room temperature been controllable then i would this hotel again.
Booking in at reception was easy with helpful and polite staff, eft out luggage at the hotel so that we could explore London without them in tow.
The room was a good size and very clean.
The only down side of this stay was the room temperature which was boiling when we entered , the room had 3 windows but even with these left open all afternoon and evening the room was still very hot when we returned and the air con unit would not blow cool air .
Had the room temperature been controllable then i would this hotel again.
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Date of stay: February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We have used the Park City virtually exclusively since we first started visiting London from Australia about 20 years ago - the reason is simply that it is a very well presented hotel in a very nice area [Lexham Gardens/Kensingtin/ Earls Court] and is within walking distance of 3 Underground stations. We have had a favourite room since our very first stay at the hotel and each time we have been back, the hotel reception have very kindly accommodated us in that same room. The staff are very efficient and provided assistance in a number of areas during our stay. The rooms were efficiently cleaned each day and a Continental or cooked breakfast are available from the downstairs restaurant which features an Asian influenced menu for dinner. I could not recommend this hotel more highly and have over the years, referred friends travelling to London, all whom have agreed that it is a great hotel at a very reasonable cost. Highly recommended
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Date of stay: January 2023
Rooms
Cleanliness
Service
Room Tip:Â Our favourite room is No. 11 - i believe it is a bit larger than the normal rooms. There may be...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
Stayed here numerous times in the past but this hotel is no longer what it used to be. Staff were less than friendly on arrival. Had to struggle up the stairs with a suitcase on arrival. There was no doorman or any offer of assistance. Supplies in the room were only for one person and had to ask for extra tea bags, biscuits and milk daily. The mattress was tired. Towels and linen were of a lower standard. It seems that cost cutting has taken place. Good but not great.
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Date of stay: July 2019
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This hotel is good in overall. It has some restaurants/fast food within walking distance, and the nearest underground stations are Gloucester Road and Earl's Court (both approx. 7-10 minutes away by walking distance), so its location is not that bad. There's also a Sainsbury supermarket really close-by, while the The Bupa Cromwell hospital is right next to the hotel, in addition to a Boots pharmacy near the Gloucester Road underground station. The rooms were comfortable (we booked the Plaza Executive Double) and the WiFi was good as well, but not all rooms had equivalent temperature, as my room for example was cool due to having two windows that allowed sufficient air flow, but my family stayed in a room that was too warm due to having only one window that didn't provide sufficient air flow. Also, the room floor was too noisy when you'd walk, which means that walking-in at someone sleeping at night might cause them to wake up. The hotel breakfast was simple, but it did not have much varieties. The staff were kind and tried to help as much as they can, but unfortunately they did not seem to have much knowledge about the places that we wanted to visit in and around London, and even when they did have knowledge it just didn't seem to be sufficient. They did not have much experience as well when it came to helping one of my family members to find a suitable hospital soon enough, as she was very sick and needed immediate treatment. Basically, they did try to help, but it was not enough. In conclusion, the hotel is good and its location is not that bad, the staff are kind but they could improve, while the rooms were nice and comfy but they could be even better.
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Date of stay: December 2019
Rooms
Cleanliness
Service
Room Tip:Â Choose the rooms that have two windows so that there is good enough air flow in the room (if...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Loved this hotel, the location is perfect in a quiet street yet minutes from attractions, walking distance to all the main museums, and tube stations and bus stops. Walking distance to Knightsbridge and Oxford street with its major stores , Harrods, Selfridges and Libertys .
Rooms serviced daily,staff friendly and helpful . Has its own Malaysian cuisine restaurant which was lovely only drawback was a very limited menu . Lovely weeks stay
Rooms serviced daily,staff friendly and helpful . Has its own Malaysian cuisine restaurant which was lovely only drawback was a very limited menu . Lovely weeks stay
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Date of stay: November 2022
Value
Rooms
Service
Room Tip:Â Suites are excellent
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This hotel was perfect for us, around the corner was the local grocery store, a great place to eat at the corner of the street, Uber knew the address and around another corner was a private hospital. The hotel itself has four floors with about five rooms on each floor. Our room was the right size, housekeeping came in each day, replaces towels and made up bed. We had a fridge which was filled with items from the store. We loved it.
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Date of stay: March 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I stayed here for my birthday trip as the Crown Plaza was booked, which I where I normally stay. The hotel is extremely dated and smells old. The breakfast was not worth the add it, greasy hashbrowns and sausages, frozen pastries etc.
My boyfriend mentioned to the staff that we were celebrating my birthday and they left a card in the room.
The only redeeming factor was that I was able to send a package to the hotel with some new boots ahead of the trip.
I would not recommend this hotel, especially for an extended stay.
It’s close to the Gloucester station.
My boyfriend mentioned to the staff that we were celebrating my birthday and they left a card in the room.
The only redeeming factor was that I was able to send a package to the hotel with some new boots ahead of the trip.
I would not recommend this hotel, especially for an extended stay.
It’s close to the Gloucester station.
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Date of stay: December 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I arrived early and the female receptionist told me that my room wasn't available for another 90 minutes or so but another receptionist came over to assist. He found me an upgrade and the room was amazing.
I didn't eat or drink at the hotel so can't comment there but everything else was excellent
I didn't eat or drink at the hotel so can't comment there but everything else was excellent
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Date of stay: February 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Booked in for a business trip and got a very generous ground floor room overlooking the street. Staff very friendly on check in, room was very clean with lots of toiletries, bottled water, tea, coffee etc included. Overall the room was very comfortable and spacious, and the location is superb, however the walls seemed to be very thin and could clearly hear the guests next door chatting until after midnight. I was also woken up at about 4.30 by men chatting outside the room loudly. I would stay again as I thought it was good value for money at €145, but perhaps with earplugs as the corrider outside seemed to be high traffic.
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Date of stay: February 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Are you looking for a hotel with paper thin walls, just 2 plug sockets and an ironing board fit for a toddler? Then welcome to Park City Grand Plaza Kensington Hotel!
I was not pleased really, for London this hotel was not particularly expensive but the room was just missing everything that you’d expect. Two usable plug sockets for a double room is not enough! Even the lamp in the corner of the room was plug socket-less, so there is just a completely unusable lamp in the room because you can’t plug it in. The air conditioning was out of use for our entire stay…. London in June with no air con, in a second floor room is basically a greenhouse.
The walls are so thin I was thrilled to be listening to the customer in the next rooms alarm going off at 6am everyday as well as, can you even believe it, the ding of the lift every time it reached our floor!!!
Pros of this hotel; decent clean and refreshed each day, nice shower and bathroom, reasonable distance from a couple of underground stations.
I don’t think I’d stay here again to be honest. A more sincere apology about the air conditioning being broken would have gone a long way.
I was not pleased really, for London this hotel was not particularly expensive but the room was just missing everything that you’d expect. Two usable plug sockets for a double room is not enough! Even the lamp in the corner of the room was plug socket-less, so there is just a completely unusable lamp in the room because you can’t plug it in. The air conditioning was out of use for our entire stay…. London in June with no air con, in a second floor room is basically a greenhouse.
The walls are so thin I was thrilled to be listening to the customer in the next rooms alarm going off at 6am everyday as well as, can you even believe it, the ding of the lift every time it reached our floor!!!
Pros of this hotel; decent clean and refreshed each day, nice shower and bathroom, reasonable distance from a couple of underground stations.
I don’t think I’d stay here again to be honest. A more sincere apology about the air conditioning being broken would have gone a long way.
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Date of stay: June 2022Trip type: Travelled with friends
Room Tip:Â Bring one of those multiple plug devices so you can charge your phones and dry your hair at the...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tons of restaurants and pubs nearby and the Tube is a 5 minute walk. We took the Tube back to the airport. Super easy.
Dear Jessica, as other travelers highlighted in the previous messages, the easiest way to reach us is using the Piccadilly Line (Underground) to Earl's Court. It will be just 5 minutes walking to the Hotel. Looking forward to see you soon!
MrsBondSomerset asked a question Mar 2018
St Georges, United Kingdom220 contributions74 helpful votesDoes the hotel have a bar
Dear MrsBondSomerset,
Yes! We recently opened our Garden Cafe & Lounge on the ground floor near the reception!
Dear sdrose186,
The closest underground station is Earl's Court, about 5 min walking from us.
Sorry I just saw this. I never felt uncomfortable. I would let a daughter stay there.
…
"Could not even get a sandwich and a cup of coffee in the lounand if you want a taxi front desk say its not their problem. But advertising 4*"Read full review
…
PRICE RANGE
₹12,838 - ₹19,886 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the parkcity hotel london, parkcity london, park city hotel london, parkcity hotel london
LOCATION
United KingdomEnglandLondonSouth Kensington / Kensington and Hyde Park
NUMBER OF ROOMS
76
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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Frequently Asked Questions about The Park City Grand Plaza Kensington Hotel
Which popular attractions are close to The Park City Grand Plaza Kensington Hotel?
Nearby attractions include Rutland Outdoor Pursuits (0.3 km), Tardis Police Box (0.5 km), and The Blackbird (0.5 km).
What are some of the property amenities at The Park City Grand Plaza Kensington Hotel?
Some of the more popular amenities offered include free wifi, a lounge, and a fitness centre.
What food & drink options are available at The Park City Grand Plaza Kensington Hotel?
Guests can enjoy a lounge and free instant coffee during their stay.
Is parking available at The Park City Grand Plaza Kensington Hotel?
Yes, street parking is available to guests.
What are some restaurants close to The Park City Grand Plaza Kensington Hotel?
Conveniently located restaurants include Launceston Place, Light of India, and La Terrazza Kensington.
Are there opportunities to exercise at The Park City Grand Plaza Kensington Hotel?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at The Park City Grand Plaza Kensington Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Park City Grand Plaza Kensington Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Park City Grand Plaza Kensington Hotel offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at The Park City Grand Plaza Kensington Hotel?
The staff speaks multiple languages, including English, Spanish, French, Polish, Romanian, and Malay.
Are there any historical sites close to The Park City Grand Plaza Kensington Hotel?
Many travellers enjoy visiting Houses of Parliament (4.5 km), Tower of London (7.9 km), and Churchill War Rooms (4.2 km).