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Phoenix Hotel

CancelonUS$ 127*
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#284 of 1,063 Hotels in London
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 195*
US$ 127*
Great Deal
US$ 174*
US$ 170*
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Phoenix Hotel
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1,585 Reviews from our TripAdvisor Community

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Showing 961: English reviews
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Windhoek, Namibia
Reviewed 4 days ago NEW

I stayed here for six nights. My single room (third floor) and bathroom were very small, but that is to be expected in London. I had all I needed and everything was spotlessly clean. The buffet breakfast was good and staff were friendly and helpful. The free wifi in the room was fast and reliable. There is a free secure...

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Helpful?
Thank epukiro
Phoenix H, Guest Relations Manager at Phoenix Hotel, responded to this review

Thank you for your recommending Phoenix Hotel and awarding your top score! We are delighted to know that you enjoyed your stay and we hope to welcome you back next time you visit London.

Trieste, Italy
Reviewed 1 week ago

Very good hotel, quiet rooms, great location, good breakfast, excellent wifi. Single rooms and bathroom are a bit too small, but there is everything to make your stay comfortable. I will certainly stay there again.

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Helpful?
Thank Radovini
Phoenix H, Guest Relations Manager at Phoenix Hotel, responded to this review

Thank you for taking the time to write a review. We are delighted to know that you enjoyed your stay and hope to welcome you back to either Kensington Gardens Hotel or Phoenix Hotel next time you visit London!

Nottingham, United Kingdom
Reviewed 1 week ago

Mary was great - Thank you Mary.... This was a great find as my usual hotel was full up. I will stay here again, clean, comfortable and so easy to get to everywhere in London from here. The staff were good, the bed was comfortable.

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Helpful?
Thank wrightng2015
Phoenix H, Guest Relations Manager at Phoenix Hotel, responded to this review

Thank you for your recommending Phoenix Hotel and awarding your top score! We are delighted to know that you enjoyed your stay and we hope to welcome you back next time you visit London.

Galway, Ireland
Reviewed 1 week ago

A super hotel very close to the Bayswater station with excellent links to all the tourist spots. Hyde Park is just across the road and Buckingham Palace is a short walk away. Very friendly and helpful staff, especially at Reception. Rooms a little small but very clean. Will definitely be returning and would highly recommend.

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Helpful?
Thank EdelDonelan
Phoenix H, Guest Relations Manager at Phoenix Hotel, responded to this review

Thank you for once again taking the time to write a review and awarding your top score! We are delighted to know that you enjoyed your stay and we hope to welcome you back next time you visit London.

Jordan
Reviewed 1 week ago

I've spent few days in this hotel. Location is Superb near to Bayswater & Queensway stations. many restaurants near by. Breakfast is not bad with limited choices. Single Room very small! No AC! Service is very good reception very helpful.

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Helpful?
1Thank rtakali
Phoenix H, Guest Relations Manager at Phoenix Hotel, responded to this review

Thank you for taking the time to write a review; your comments are very useful to us as well as any potential guests. We are delighted to know that Phoenix Hotel suited your requirements and hope to welcome you back next time you visit London.

London, United Kingdom
Reviewed 2 weeks ago via mobile

I rate hotels according to the expectations, and this one exceeds most of them, that's the reason I give a modest hotel four points. With very little amendments they could've gotten five. Location is excellent, close to Hyde Park and the Circle and the Central Line. Very convenient if you fly to Heathrow (direct train to Paddington) or Gatwick (buses...

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Helpful?
Thank Chus_Gijon
Phoenix H, Guest Relations Manager at Phoenix Hotel, responded to this review

Thank you for taking the time to write a review. We are always looking for ways in which we can improve the hotel while keeping our rates competitive. We are delighted to know that Phoenix Hotel suited your requirements and hope to welcome you back next time you visit London.

Reviewed 2 weeks ago

I stayed at this hotel for 5 nights while exhibiting at London Olympia and it felt like home from home! Great value for money, very friendly staff and an all round good atmosphere. The hotel is well located around the corner from Bayswater high street and tube station. The only criticism would be the small bedroom, however to be fair...

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Helpful?
Thank Paul G
Phoenix H, Guest Relations Manager at Phoenix Hotel, responded to this review

Thank you for taking the time to write a review. We are pleased to know that Phoenix Hotel suited your requirements and hope to welcome you back next time you visit London.

Guimaraes, Portugal
Reviewed 3 weeks ago via mobile

We had an excellent stay at Phoenix Hotel! The staff were welcoming, efficient and very helpful. The bedroom was quiet, comfortable and very clean. Breakfast was good as well as service. The hotel is really well located to visit London, with a friendly neighborhood and an easy walk to the nearest tube. It was a fantastic stay! We can't wait...

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Helpful?
Thank MCristinaSousa
Phoenix H, Guest Relations Manager at Phoenix Hotel, responded to this review

Thank you for your positive comments and for awarding Phoenix Hotel your top score! We are delighted to know that you enjoyed your stay and we hope to welcome you back next time you visit London!

Blanchester, Ohio
Reviewed 4 weeks ago via mobile

This is a nice hotel located close to the Bayswater underground station. There are shops, many restaurants, and a grocery store one block away. Staff were friendly and accommodating. I would stay here again.

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Helpful?
Thank sallyscott5
Phoenix H, Guest Relations Manager at Phoenix Hotel, responded to this review

Thank you for taking the time to write a review and for awarding Phoenix Hotel your top score!. We are delighted that you enjoyed your stay and hope to welcome you back next time you visit London!

Seaton, United Kingdom
Reviewed 4 weeks ago

Staff were great and really friendly throughout our stay, Hotel was really great value for the price,really nice rooms and reception area. Loved that there was both gluten free toast and cereals available that was absolutely fantastic for my mum. Really handy for Bayswater and Queensway tube stations do really easy to get around. Great pub just down the road....

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Helpful?
Thank hayleykh
Phoenix H, Guest Relations Manager at Phoenix Hotel, responded to this review

Thank you for taking the time to write a review and for awarding Phoenix Hotel your top score!. We are delighted that you enjoyed your stay and hope to welcome you back next time you visit London!

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04/06/2017 05/06/2017
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Staying in Notting Hill

Neighbourhood Profile
Notting Hill
As West London's friskiest corner, Notting Hill more than manages to retain plenty of the same appeal that's brought the affluent area so much worldwide attention. In this attractive cobblestoned neighbourhood, a delectable variety of eateries, independent shops, galleries and street vendors offer a delightful window into how to live the good life in London, with each presenting visitors with an experience that's a little more idiosyncratic and endearing than the last. Travelers looking to forage for antiques should be sure to visit the Portobello Road Market on Saturdays, the largest antiques market in the United Kingdom.
Explore this neighbourhood

Amenities

Highlights
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Dry Cleaning
  • Multilingual Staff
  • Laundry Service
Official Description (provided by the hotel)
Phoenix is a 125 bedroom 3 star central London hotel, located 5 minutes walk from Hyde Park. Bayswater and Queensway underground stations are both within a few minutes walking distance. The hotel is centrally situated for both the business executive and the holiday-maker, with the West End and its shops and theaters within easy reach. Free Wi-Fi and continental buffet breakfast is always included when making a reservation with Phoenix Hotel. Full English breakfast is available made to order, at an additional charge of £7.50 Per person. Check-in time is from 1 pm onward. There is a complimentary luggage storage facility at the hotel. The reception desk is open 24 hours. ... more   less 

Additional Information about Phoenix Hotel

Address: 1-8 Kensington Gardens Square, London W2 4BH, England
Region: United Kingdom > England > London > Notting Hill
Price Range: ₹ 7,041 - ₹ 14,082 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Phoenix Hotel 3*
Number of rooms: 125
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotwire, Agoda, Travelocity, Hotels.com, Priceline, Booking.com, Cancelon, Cheap Tickets, TripOnline SA, HotelQuickly and Hotel.de so you can book your Phoenix Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western London
London Best Western
Hotel Style:
#251 Business Hotel in London
#281 Family Hotel in London
#364 Romantic Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Phoenix Hotel staff and other travellers.
28 questions
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over a year ago
Grand Rapids, Michigan, United States
over a year ago

See all questions (28)

Questions? Get answers from Phoenix Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“For larger rooms upgrade!”
paulgO2693ES, 10 May 2017 | Read review
“Individual rooms are small with very tiny bathroom (not suitable for big or overweight people)”
  • Storage room
  • An overall view of the bathroom. I do not fit in there.
  • Desk and chair downstairs, TV upstairs.
  • No sockets.
  • TV from the bed.
  • Nice coffee; tea and chocolate. Rubbish milk.
  • The sink is just beside the toilet, the shower is in front of.
, 24 Mar 2017 | Read review
“I can only say that my room on one of the higher floors was excellent and because of the lift no problem in getting to it.”
iris850, 21 Mar 2017 | Read review
“We were on the fourth floor facing rooftops so it was ultra quiet and we enjoyed a deep, comfortable sleep and restful periods.”
RoselleG_12, 13 Mar 2017 | Read review
“Choose higher rooms and preferably not facing the street.”
164radut, 10 Mar 2017 | Read review
5 of 5
Cancelon
US$ 127* /night
View Deal
Expedia.comUS$ 174
Agoda.comUS$ 170
HotelQuicklyUS$ 195
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Prices are for 1 room, 2 adults
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