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The Montcalm London Marble Arch

2,208 reviews
#5 of 1,081 Hotels in London
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Traveller (604)
Room & Suite (312)
Dining (57)
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Overview
  • Excellent85%
  • Very good12%
  • Average1%
  • Poor1%
  • Terrible1%
Travellers talk about
“wow suite”(80 reviews)
“the club lounge”(130 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
5.0 Star Hotel
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,208)Write a Review
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All reviewsguest experience managerwow suitethe club loungeoxford streetpark lane suitehermes toiletriespresidential suiterose petalsglass of proseccochampagne barfour poster bedon arrivalspa facilitiesafternoon teahyde parkspecial thanksbirthday treat
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1 - 5 of 2,026 reviews
Reviewed yesterday via mobile

This is a return visit of many since the hotel opened and it gets better and better. The attentive service offered by all the staff especially Adella and Janine is spot on. I absolutely love everything about the hotel including the Gym, Spa, room and...More

Thank Damien T
Hotel's Favourite
Reviewed 11 April 2017

I booked this hotel at the recommendation of a close friend. He told me that the location is very good and that the service is very personal and attentive. After my stay, I had to thank him as it was indeed all that he told...More

7  Thank dkjhk
Response from ManagerMontcalm, General Manager at The Montcalm London Marble ArchResponded 18 April 2017

Dear dkjhk, What a delight it is to read your comments and to know that we were able to make your stay so wonderful! I am so pleased to learn that further to the recommendation from you friend, that the whole experience from the smooth...More

Reviewed yesterday via mobile

What an incredible hotel! We were greeted at the door with our bags whisked away and handed a glass of Prosecco each. We then checked in by Marta Miziolek which was a breeze and taken to our room. Our bags followed sharply afterwards and straight...More

Thank JordanWillson
Reviewed yesterday

Pros: *Extremely accommodating and pleasant staff; *Excellent location--Hyde Park nearby, so,too, is the Wallace Collection, and if you're into shopping, Oxford Street. Two Michelin-starred restaurants are within a ten minute walk. Short taxi ride from Paddington station. Cons: *Rooms are small; *The bar (Nirvana) is...More

Thank peterportez
Reviewed 2 days ago via mobile

Outstanding personal service from the point of booking to the point of checkout. Total luxury in a central yet quiet location. We booked a suite as we were a family of four staying for my daughters 16th. We received a very generous suite upgrade, a...More

Thank Alexmerriel
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123456406
About
Awards & Recognition
Travellers' Choice
2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Free High Speed Internet ( WiFi )
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$ 278 - US$ 505 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in London
#5 Luxury Hotel in London
#10 Romantic Hotel in London
#10 Family Hotel in London
#15 Business Hotel in London
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 278 - US$ 505 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in London
#5 Luxury Hotel in London
#10 Romantic Hotel in London
#10 Family Hotel in London
#15 Business Hotel in London
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (604)
Room & Suite (312)
Dining (57)
Pool & Beach (16)
Amenities (50)
Business Centre & Event Rooms (12)
Family and Play Areas (1)
Nearby
Marylebone
Marylebone offers what so many London neighbourhoods
cannot: a village feel coupled with urban convenience.
Much of its success rests in its location. Wedged
between the northeastern corner of Hyde Park and the
southern end of Regent's Park and with a number of
Tube stations within easy reach, Marylebone is as
pedestrian friendly as Central London gets. The
bustling shopping mecca of Oxford Street separates it
...More
Questions & Answers
Ask a question
wtttow
22 November 2017|
Answer
Response from Susan C | Reviewed this property |
With regret unable to answer specific query as we were not resident but enjoyed dining at the hotel. If the service received in the dining area reflects that offered by Montcalm staff we feel confident you will be very... More
1
Vote
wtttow
22 November 2017|
AnswerShow all 6 answers
Response from abdo55 | Reviewed this property |
you can enjoy a complementary breakfast at the club lounge at 6th. floor or order from room service or enjoy the breakfast buffet behind the lounge.
1
Vote
Gerard H
19 June 2017|
AnswerShow all 8 answers
Response from London W | Reviewed this property |
Not sure, but if they can they will, awesome staff.
1
Vote
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12345612
Room Tips
"Montcalm Club rooms would be the best choice."
Read review
"Junior suite was amazing !"
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"The Executive club rooms offer luxuries like free drinks and canopies"
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"club lounge access rooms, give you access to the club lounge where you get drinks and snacks"
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