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The Montcalm London Marble Arch

Travellers' Choice award winner
04/06/2017 05/06/2017
1 room 2 adults 0 children
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1,794 Reviews from our TripAdvisor Community

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Showing 1,646: English reviews
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London, United Kingdom
Reviewed yesterday NEWvia mobile

Stayed at this hotel with my husband for a night away and it was exactly what I wanted - classy with excellent service. You are offered drinks and wine at the reception with fruits whilst to check in and fresh pastries whilst we checked out early in the morning. Very very attentive staff and the food, room service was lovely...

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Helpful?
Thank Ify O
Reviewed 2 days ago NEWvia mobile

Excellent location and great staff. Services & hospitality is at its top. Excellent room service, breakfast and facilities. The price was descent and worth its value. I will defiantly repeat this experience.

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Thank Ahmad A
Reviewed 2 days ago NEWvia mobile

I booked this hotel for my girlfriends birthday and the customer service was outstanding, we welcomed with a glass of prosecco each as they were bringing our bags to our room. The staff ensured all my needs and requirements were met to an exceptional standard. We stayed in the wow suite and the room was absolutely beautiful, we had a...

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Thank Anthony H
Reviewed 2 days ago NEW

My hotel stay from start to finish was very special, the staff made a big fuss because it was my birthday, and were so helpful and accommodating, especially Izabela ! The spa was lovely and we had a massage and it was brilliant. Would definitely stay again soon !

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Helpful?
Thank Jessie L
ManagerMontcalm, General Manager at The Montcalm London Marble Arch, responded to this review

Dear Jessie L, May I start by wishing you a Happy ‘belated’ Birthday! I am thrilled to know that your stay was brilliant and that Izabella played a big part in ensuring that all your needs were seen too and more. It is great to read that you had time to relax in our spa and book a massage treatment....

Reviewed 3 days ago NEWvia mobile

Another fantastic visit to the Montcalm always a absolute treat, my favourite hotel in London 5* service. We had a fantastic welcome back by the wonderful staff and a brilliant time. Janine organized a wonderful cake and champagne for my husbands birthday waiting in the room it was such a special touch. The staff really are so kind and make...

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Helpful?
Thank Cla2809
ManagerMontcalm, General Manager at The Montcalm London Marble Arch, responded to this review

Dear Cla2809, Thank you for the wonderful review! Janine has spoken so highly of you and your family and has expressed more than once, what wonderful and loyal brand ambassadors you are for The Montcalm. Both Janine and Adella cannot than you enough for the mention and for recognising their efforts to ensure that your husbands birthday was marked in...

Reviewed 3 days ago NEWvia mobile

Nice and really friendly staff Clean rooms, Spacious room Breakfast is decent , beds are comfortable and cozy. Toilets are clean and showers are nice Location is slightly distant from main road which mean very quite rooms during the night

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Helpful?
Thank Saleh J
ManagerMontcalm, General Manager at The Montcalm London Marble Arch, responded to this review

Dear Saleh J, I am most grateful for the time taken to review The Montcalm Hotel. I am glad you enjoyed your time with us and that everything from breakfast to the in room amenities to the staff was all to your satisfaction. On behalf of the entire team, we look forward to welcoming you back in the future. Kind...

Reviewed 3 days ago NEWvia mobile

Your experience only become worth it once you get a best in service and class in handling your guest am writing to Thanks isabella for making my stay worth it she is a roll model to drive a service at the hotel with her smile and going beyond the level to provide you , rest was all good at the...

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Helpful?
Thank Mohamned A
ManagerMontcalm, General Manager at The Montcalm London Marble Arch, responded to this review

Dear Mohamned A, Izabella is amazed by your kind words, and I cannot thank you enough for highlighting her hard work and service ethics. Your comments and appreciation are a great motivating factor for Izabella as well as the rest of the team, and I know it will only inspire them to work a hundred times harder to ensure that...

Dubai, United Arab Emirates
Reviewed 3 days ago NEW

excptional service by Isabella guest host advicer who really went extra mile to just make my family visit very special, hotel is in a good location close to Hyde park and oxfords street , room are clean ..price is quite high .. for the desk are very helpful . Recommended for families.

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Thank Mohd A
ManagerMontcalm, General Manager at The Montcalm London Marble Arch, responded to this review

Dear Mohd A, Yet another wonderful review describing the exceptional service given by Izabella. I am so grateful for your praises as is she and I am proud to know that Izabella, together with the rest of the team, are working so hard to achieve excellence when delivering service to all our guests. On behalf of us all we look...

Reviewed 4 days ago NEW

excellent team from the moment you arrive until you say " thank you " to the porter helping you to put your luggage in the taxi for the airport.Very good room, breakfast , atmosphere . I really enjoyed my short stay in London .

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Helpful?
Thank Bogdan A
ManagerMontcalm, General Manager at The Montcalm London Marble Arch, responded to this review

Dear Bogdan A, Thank you for the concise description of your stay at The Montcalm. I am glad you found everything from start to finish to be excellent and your holistic experience was great. Should business or pleasure bring you back to London I trust The Montcalm will be your first choice and we’ll have the pleasure of personalising your...

Reviewed 4 days ago NEWvia mobile

I went to have a Spa day and lunch here and I adored it! Myself and my friend fully enjoyed the service and was welcomed warmly by the fantastic spa staff. The restaurant staff were also superb! Would 100% recommend this place for any birthday or special event treat :) Super happy customer

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Helpful?
Thank Obatare
ManagerMontcalm, General Manager at The Montcalm London Marble Arch, responded to this review

Dear Obatare, Thank you for taking the time to review our Spa and Crescent restaurant at The Montcalm Hotel. I have shared your comments with all the team and hope that it won’t be too long before we get to welcome you back for yet another pamper day, or better yet a weekend break at the hotel. Kind Regards, Ankur...

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04/06/2017 05/06/2017
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Staying in Marylebone

Neighbourhood Profile
Marylebone
Marylebone offers what so many London neighbourhoods cannot: a village feel coupled with urban convenience. Much of its success rests in its location. Wedged between the northeastern corner of Hyde Park and the southern end of Regent's Park and with a number of Tube stations within easy reach, Marylebone is as pedestrian friendly as Central London gets. The bustling shopping mecca of Oxford Street separates it from Soho and Mayfair, exclusive Regent Street marks its border with Fitzrovia, and cosmopolitan Edgware Road serves as its western edge. Within this enviably situated quarter are an array of outstanding restaurants (from Michelin darlings to down and dirty cheeseburgers), an impressive assortment of independently owned shops, and some of the city's quietest and most pleasant nooks, crannies and cobbled lanes.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Food & drink at the hotel
Afternoon Tea at The Montcalm London
Afternoon Tea at The Montcalm London
Cuisines: European, British
The Grill At The Montcalm
The Grill At The Montcalm
Cuisines: British, Contemporary
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about The Montcalm London Marble Arch

Address: 2, Wallenberg Place | Top of Park Lane, Marble Arch, London W1H 7TN, England
Region: United Kingdom > England > London > Marylebone
Price Range: ₹ 19,874 - ₹ 32,506 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Montcalm London Marble Arch 5*
Number of rooms: 143
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Booking.com, Hotwire, Travelocity, Cheap Tickets, Hotels.com, Montcalm Hotel (London) Ltd & Precis Properties Ltd, Agoda, Priceline, Cancelon, getaroom.com, TripOnline SA and HotelQuickly so you can book your The Montcalm London Marble Arch reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Montcalm London Hotel London
Montcalm Nikko Hotel London
London Montcalm Nikko Hotel
Hotel Style:
#6 Spa Hotel in London
#8 Luxury Hotel in London
#10 Romantic Hotel in London
#13 Family Hotel in London
#15 Business Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from The Montcalm London Marble Arch staff and other travellers.
26 questions
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Bensalem, Pennsylvania
Kansas City, Missouri
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Questions? Get answers from The Montcalm London Marble Arch staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Quite rooms, lovely spa, business lounge very useful”
jessiel453, 22 May 2017 | Read review
“Meet Isabella she is very helpful”
classy9900, 21 May 2017 | Read review
“ask for upgrades if available and ask for higher floors”
, 20 May 2017 | Read review
“Club rooms provide access to the Club Lounge which is pretty awesome.”
  • The Hermes toiletries felt and smelled fantastic!
  • The lovely poster bed, with a view of the
  • Free smartphone for my use in London. Free local and international calls!
  • Awaiting me upon arrival to my room.
, 20 May 2017 | Read review
“Try Jr. Suite”
peterklauserabs, 19 May 2017 | Read review
5 of 5
Expedia.com
US$ 307* /night
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CancelonUS$ 355
Orbitz.comUS$ 310
TravelocityUS$ 311
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*Disclaimer
Prices are for 1 room, 2 adults
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