We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Westbury Mayfair

Orbitz.comUS$ 261*
View Deal
11/06/2017 12/06/2017
1 room 2 adults 0 children
Lock in the lowest price from our partners
View Deal
Compare best prices from top travel sites
and 8 more sites!
Professional photos
Westbury Mayfair
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

1,408 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 1,233: English reviews
Start your review of Westbury Mayfair
 Click to rate
Paris, France
Reviewed 1 week ago via mobile

London hotels are famous for being overpriced, this one is no exception. I would actually give it a 1 star ranking if you stay in any of the non signature rooms (the ones that have not been refurbished). In the signature rooms, the queen signature is so small you can hardly move around the bed. The king size is more...

 Report
Helpful?
1Thank alexisbonte
TheWestburyMayfair, General Manager at Westbury Mayfair, responded to this review

Dear Guest, I am truly sorry to read that your stay did not meet your expectations. We offer several room and suites categories with different features to ensure our guests feel comfortable based on their needs. I am also sad to read that you were not satisfied with your meal as this does not reflect at all our normal standards...

A TripAdvisor Member
Miami, Florida
Level Contributor
4 reviews
4 hotel reviews
1 helpful vote
Reviewed 1 week ago via mobile

They are renovating and the loud noise and drilling started every weekday at 9am. The staff were great But I am a Gold Starwood preferred guest, and I'm supposed to get an upgrade. They took me to my upgraded room and it was small and smelled of paint and plaster dust. I was shocked. By the end of my four...

 Report
Helpful?
1Thank A TripAdvisor Member
TheWestburyMayfair, General Manager at Westbury Mayfair, responded to this review

Dear Guests, Please allow me to express my sincerest apologies for the challenge you have experienced as a SPG guest as this does not reflect at all our normal standards of service. I would be happy to investigate further and continue the conversation privately on sales@westburymayfair.com should you wish to. Once again, I am truly sorry for the inconvenience caused....

Durham, United Kingdom
Reviewed 1 week ago

We have stayed at The Westbury several times mainly for the location and the comfortable rooms. In the past we have felt that the staff weren't particularly interested in us and have bemoaned the lack of free wi fi and tea making facilities in the room. Our most recent stay was a very pleasant experience. For the first time we...

 Report
Helpful?
Thank Susan G
TheWestburyMayfair, General Manager at Westbury Mayfair, responded to this review

Dear Guest, Thank you for your feedback. I am very happy to read you had a wonderful experience in our hotel and enjoyed everything from the food, location to our friendly and attentive service. We hope to have the pleasure to welcoming you again soon. Kind regards, Ashley Shaw General Manager

London, United Kingdom
Reviewed 1 week ago

We stayed here for a friend's wedding nearby at Claridges. The location is excellent. Right on Bond Street and a stroll from Oxford St, Soho and Mayfair. The staff were also friendly and and helpful. My only glitches were the small room which looked a bit tired, the slow internet and the cold breakfast we received in our room. Usually...

 Report
Helpful?
Thank MrCLC
Bidford on Avon
Reviewed 2 weeks ago

We visited London for a friends special birthday and booked to stay here overnight. Our first impression was 'WOW'! Greeted by a very friendly and helpful concierge who took our bags and guided us to reception. Reception staff were polite, well presented and very helpful. Rooms were spacious, clean and comfy with a nice selection of drinks and snacks in...

 Report
Helpful?
Thank Claiross
TheWestburyMayfair, General Manager at Westbury Mayfair, responded to this review

Dear Guest, Thank you so much for your excellent feedback. I am very pleased that we contributed to the success of special birthday celebration! Thank you for pointing out our great standards of services, I will pass your feedback on to the team who will be delighted. We hope to see you again soon. Kind regards, Ashley Shaw, General Manager

Finspong
Reviewed 3 weeks ago

The hotel, which is situated in Mayfair, was full over the Easter weekend when we stayed there. Reception staff were welcoming and efficient while the doormen seemed to work night and day and were always cheerful. Our room was comfortable although the bathroom looked a bit tired. There was no kettle in the room although we were given one after...

 Report
Helpful?
1Thank MDRFinspong
TheWestburyMayfair, General Manager at Westbury Mayfair, responded to this review

Dear Guest, I thank you for taking the time to send your feedback. I am delighted to hear that main part of your stay with us was enjoyable and pleasant. We have noted your comments about the kettle and put the note on the system for any future stays. I am glad that you found our rooms comfortable and we...

County Dublin, Ireland
Reviewed 3 weeks ago

The hotel is reasonable, however for the price you pay and the reputation you would expect a lot more. Reception staff were very abrupt and borderline rude on arrival. The gym was being updated during my stay with no alternative offered. My room was well appointed but reasonably small. There wasn't even a bottle of water provided without having to...

 Report
Helpful?
1Thank RichieIRL
TheWestburyMayfair, General Manager at Westbury Mayfair, responded to this review

Dear Guest, I thank you for taking the time to send your feedback. I am sorry to read that your stay at The Westbury Mayfair did not meet your expectations. Please allow me to express my sincerest apologies as this does not reflect at all our normal standards of service. Your comments have been noted and will be passed on...

Winchester, United Kingdom
Reviewed 3 weeks ago

We spent one night as we celebrated my husbands birthday AND our anniversary. Hotel brought Champagne ( they realised we were with our friend and they were very happy to bring champagne for her too) and a lovely cake to our room to wish us. Lovely gesture.The room was not big but the bed was heavenly! Honestly, it was like...

 Report
Helpful?
Thank 717Biba
TheWestburyMayfair, General Manager at Westbury Mayfair, responded to this review

Dear Madam, Thank you very much for amazing review about our high standards of services as we genuine love to pamper all our guests. I am very happy to read that you enjoyed your stay at the Westbury Mayfair and especially that our staff member contributed to make your anniversary celebration memorable. I am glad that you found our rooms...

Hong Kong, China
Reviewed 4 weeks ago

The location of the hotel is spot on for people who love to shop. Rooms are of an average size for Europe. Although a bit dated, rooms are clean and practical. Hotel offers little plastic keys that you push in for room access instead of the usual keycard, an interesting design that does not fit in your wallet. Props on...

 Report
Helpful?
Thank jhc522
TheWestburyMayfair, General Manager at Westbury Mayfair, responded to this review

Dear Guest, Many thanks for your feedback. I am glad to hear that our central location was perfect for your stay is indeed ideal for shopping, museums or even just for a walk in the nearby parks. I am also glad you enjoyed our breakfast. We hope to have the pleasure to welcome you again soon. Kind regards, Ashley Shaw,...

Cobble Hill, Canada
Reviewed 4 weeks ago

Shop till you drop! This is shoppers paradise! Westbury offers sophisticated rooms in an amazing Mayfair location. Great for a cocktail in the Polo bar or some serious dining in their restaurant. A true jewel in central London.

 Report
Helpful?
Thank LloydLondon_UK
TheWestburyMayfair, General Manager at Westbury Mayfair, responded to this review

Dear Guest, Thank you for your feedback. I am happy to read that you had a wonderful experience in our hidden gem hotel and enjoyed everything from food and drinks to the location which is indeed ideal for shopping. We look forward to welcoming you back in the near future. Kind regards, Ashley Shaw General Manager

575 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (225)
Viewed
Bathroom (33)
Viewed
Hotel & Grounds (19)
Viewed
Room/Suite (68)
Viewed
Dining (14)
Viewed
View from Room (7)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (83)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (307)
Viewed
Deluxe King Room (40)
Viewed
Dining (47)
Viewed
Superior Queen Room (38)
Viewed
The Berkeley Suite (69)
Viewed
The Hotel (31)
Viewed
The St George Penthouse (82)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (43)
Viewed
Hotel & Grounds (8)
Viewed
Dining (7)
Viewed
Room/Suite (21)
Viewed
Bathroom (7)
11/06/2017 12/06/2017
Hotels you might also like...
Travellers also viewed these London hotels
Mayfair
No. 5 Maddox Street
No. 5 Maddox Street
#364 of 1,063 in London
156 reviews
Mayfair
The May Fair Hotel
The May Fair Hotel
#214 of 1,063 in London
4,362 reviews
Mayfair
London Marriott Hotel Grosvenor Square
Show Prices
Show Prices
Show Prices
Soho
Courthouse Hotel
Courthouse Hotel
#579 of 1,063 in London
1,441 reviews
Mayfair
Brown's Hotel
Brown's Hotel
#22 of 1,063 in London
1,378 reviews
Mayfair
Le Meridien Piccadilly
Le Meridien Piccadilly
#533 of 1,063 in London
2,366 reviews
Show Prices
Show Prices
Show Prices

Staying in Mayfair

Neighbourhood Profile
Mayfair
Set beside some of London's best parks and home to world-class galleries, luxurious hotels, and famed thoroughfares, the ultra upscale Mayfair is one of London's most exclusive haunts. Here the shopping is haute, the dining is exquisite, and the nightlife is vibrant. A casual stroll through the area’s chic streets will reveal that Michelin stars and chauffeured cars are practically the norm here. Even if you're on a tight budget, this exceptionally well connected swath of Central London is worth exploring, if only for the chance to take a peak at the goings on of upper crust English society.
Explore this neighbourhood

Amenities

Highlights
  • Bar/Lounge
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Internet
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Westbury Mayfair is a five star hotel located on Bond street, in the heart of Mayfair - home to the top fashion houses and London’s most exclusive bars and restaurants. Oxford Circus and Bond Street tube stations are minutes walking distance, which provides for convenient commute to the rest of London. Our hotel boasts of 249 luxury rooms and suites, event and private dining areas, our trendy Polo Bar, intimate Tsukiji sushi restaurant, and the newly opened and highly anticipated restaurant Alyn Williams at the Westbury. ... more   less 

Additional Information about Westbury Mayfair

Address: Bond Street, Mayfair 37 Conduit Street, London W1S 2YF, England
Region: United Kingdom > England > London > Mayfair
Price Range: ₹ 21,398 - ₹ 90,051 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Westbury Mayfair 5*
Number of rooms: 249
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Hotels.com, Expedia, Travelocity, Cheap Tickets, TravelUp, Priceline, Agoda, getaroom.com and HotelQuickly so you can book your Westbury Mayfair reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Westbury Mayfair Hotel London
Westbury Mayfair London
Hotel Style:
#274 Luxury Hotel in London
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Westbury Mayfair staff and other travellers.
8 questions
Ask a question
London, United Kingdom
6 months ago
Chicago, Illinois
6 months ago
Edinburgh

See all questions (8)

Questions? Get answers from Westbury Mayfair staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a room at the front no real traffic noise”
nigelp373, 29 Mar 2017 | Read review
“All rooms are great”
MalcolmArnold, 27 Mar 2017 | Read review
“Ask for a street facing renovated room”
DavidW_UWS, 13 Mar 2017 | Read review
“Corner Suites are excellent”
IntoSomerset, 13 Mar 2017 | Read review
“book somewhere else”
Mumerello, 6 Mar 2017 | Read review
5 of 5
Orbitz.com
US$ 261* /night
View Deal
Expedia.comUS$ 261
Booking.comUS$ 260
TravelocityUS$ 261
View all 12 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates