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Citadines Holborn-Covent Garden London

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#350 of 1,078 Hotels in London
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Citadines Holborn-Covent Garden London
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1,146 Reviews from our TripAdvisor Community

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There are newer reviews for Citadines Holborn-Covent Garden London
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Showing 813: English reviews
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 7 December 2013

I am very disappointed with the rooms. First, the fridge was broken. Then,the bulb fused. The toilet does not supply any combs or toothbrushes and the water would turn from warm to cold. The green sofa feels very itchy and the television took a long time to switch on.

Helpful?
2 Thank Penelope822
ggesitg, General Manager at Citadines Holborn-Covent Garden London, responded to this review

Dear Guest Thank you for your feedback. We are sorry to hear about your disappointment with Citadines Prestige Holborn and that we could not make your stay more comfortable. I have noted your comments regarding the fridge and the lights and as we are keen to make improvements to enhance our residents’ overall stay at our properties, I have shared... More 

Sevenoaks, United Kingdom
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 4 December 2013

Great location to visit Soho and central London. Really clean and spacious. People at reception were really friendly and extremely helpful. They offered us free breakfast for not having the room ready on arrival. The breakfast buffet was fantastic and I recommend it to anyone especially if you are going to set off for a long day of sightseeing. The... More 

Helpful?
1 Thank Lorena M
ggesitg, General Manager at Citadines Holborn-Covent Garden London, responded to this review

Dear Guest Thank you for your review We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for your... More 

Mill Bay, Canada
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 4 December 2013

I agree with the previous reviewers regarding tube access and supermarkets. We also walked to the theatre, Oxford street and even New Bond street and were able to take a different route each time. The apartment beds were comfortable, the kitchenette only average and the bathroom was very poorly lit. Pleasant view. Tall large windows looked across to the 5... More 

Helpful?
1 Thank kathleenmary123
New Delhi, India
Level Contributor
18 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 30 November 2013

The location is perfect. Its diagonally opposite to the Holborn tube station. Hotel surrounded by a number of restaurants and grocery stores like Sainsburys and Waitrose. The area is very iively. Covent garden is a 10 minute walk. The apartments are modern and comfortable. Kitchens are fully equipped just like home kitchens. Laundry service is round the clock which is... More 

Helpful?
1 Thank Aditya772013
Vienna, Austria
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 29 November 2013

I originally chose this hotel because of the location - 5 minute walk from my conference venue, and the customer comments were all very good. I can definitely agree with them. This hotel more than suited all my needs. The room was clean and modern and the daily service was perfect. The small kitchen a was also a welcome addition.... More 

Helpful?
1 Thank NSey78
Brisbane, Australia
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 25 November 2013

Great small hotel, very quiet despite the busy location. Comfortable lounge area to meet your friends and family and enjoy coffee. Laundry facilities excellent. The staff were friendly and efficient. Location wise it was fantastic, close to Covent Garden and a walk to almost anywhere we had on our list to visit. Plenty of restaurants close and different varieties to... More 

Helpful?
Thank Anne H
cheshire
Level Contributor
161 reviews
101 hotel reviews
common_n_hotel_reviews_1bd8 133 helpful votes
Reviewed 24 November 2013

I cannot for the life of me imagine why people are complaining about this place. Location is ten minutes from theatres and we paid £159 fir a Saturday night 5 weeks before Christmas. Room are immaculate, modern and nicely furnished, bed very comfortable, staff can't be helpful enough, Anthony on reception - South African chap I think - was seriously... More 

Helpful?
Thank tescoqueen
ggesitg, General Manager at Citadines Holborn-Covent Garden London, responded to this review

Thank you for your review of our hotel. Given that you have travelled quite a bit your review holds a lot of weight. For your next visit consider booking through our own website where you will find the best deals including complimentary internet. Thank you again for taking the time to comment on your stay. With best regards, Germana Genovese More 

Giv'atayim, Israel
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 24 November 2013

I was in London for a two day court hearing - superb location, had everything I needed and more! Good room with kitchen clean and surprising good breakfast location is good walking distance from court and holborn tube station

Helpful?
Thank LordW
Dronfield
Level Contributor
60 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 21 November 2013 via mobile

When you walk in to the lobby it looks very modern and nicely decorated however don't be deceived. Once in the rooms it's like they have not really tried to bother. Stayed 2 nights. Heating in room on night one was either full on or off. 2nd night air conditioning came on and off every 5 mins with a ridiculous... More 

Helpful?
Thank John C
ggesitg, General Manager at Citadines Holborn-Covent Garden London, responded to this review

Dera Guest I regret to learn that your stay was impeded by the issues you have highlighted in your feedback .Please accept my sincere apologies for the inconvenience that we may have caused you. I have shared your experience with my executive team so we may provide the additional training to further improve the services and courtesies we extend to... More 

Holywood, United Kingdom
Level Contributor
353 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
Reviewed 21 November 2013

We struggled to get a suitably located hotel to convent garden - this was most certainly not it despite its name! I know it was only ten minutes walk but in the rain it was NOT ACCEPTABLE to describe itself as a Covent Garden Hotel. Very misleading. Accommodation was ok - just! As was VFM. WOULD NOT RETURN.

Helpful?
Thank PCliveR
ggesitg, General Manager at Citadines Holborn-Covent Garden London, responded to this review

Thank you for your feedback. I was so sorry to learn that you were unhappy with your recent stay and I would like to take this opportunity of offering you my personal apologies. I can appreciate that you may have been disappointed about the location but 10 mins walk from Covent Garden is not unacceptable in our opinion. I do... More 

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Staying in Holborn

Neighbourhood Profile
Holborn
Inner London’s busiest streets crisscross quiet cobbled lanes for an effect that can be urbane or quaint – or an intriguing blend of both – depending on the particular corner you turn. Due to its especially convenient location, bustling Holborn hosts an excellent range of hotels, eateries, and shops to suit practically any taste or budget. With major attractions like the British Museum and Somerset House as well as popular areas such as Covent Garden and Soho all just a short walk away, Holborn is a smart base from which to explore London.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Business Centre with Internet Access
  • Conference Facilities
Official Description (provided by the hotel)
Located just a short walk from Covent Garden and close to the financial and business district, Citadines Prestige Holborn-Covent Garden London is surrounded by traditional pubs, international restaurants, art galleries and churches. At Covent Garden, visit the converted 19th-century fruit and vegetable market, the London Transport Museum and the famous Royal Opera House. ... more   less 

Additional Information about Citadines Holborn-Covent Garden London

Address: 94 - 99 High Holborn, London WC1V 6LF, England
Region: United Kingdom > England > London > Holborn
Price Range: ₹ 10,996 - ₹ 20,360 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Citadines Holborn-Covent Garden London 4*
Number of rooms: 192
Reservation Options:
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Also Known As:
Citadines Prestige Holborn - Covent Garden Hotel London
Citadines Holborn Covent Garden London
Citadines Holborn Covent Garden Hotel
Hotel Style:
#33 Green Hotel in London
#250 Luxury Hotel in London
#258 Romantic Hotel in London
#310 Family Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Citadines Holborn-Covent Garden London staff and other travellers.
24 questions
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Dundee, Scotland, United Kingdom
6 months ago
Hatfield Heath, United Kingdom
4 months ago

See all questions (24)

Questions? Get answers from Citadines Holborn-Covent Garden London staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Had seen some reviews saying it's noisy but when we were there no problems at all”
 of 5 bubbles joy49282, 29 Nov 2016 | Read review
“Ask for a quieter room that faces the courtyard.”
 of 5 bubbles FunGirlsinAustin, 27 Nov 2016 | Read review
“A studio room is perfect for a couple looking to spend a few days in London”
 of 5 bubbles Turzum, 20 Nov 2016 | Read review
“amazing room”
 of 5 bubbles sadabittij, 7 Nov 2016 | Read review
“Great location, good value”
 of 5 bubbles 871KerryT871, 30 Oct 2016 | Read review
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