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Citadines Holborn-Covent Garden London

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#363 of 1,080 Hotels in London
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1,180 Reviews from our TripAdvisor Community

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There are newer reviews for Citadines Holborn-Covent Garden London
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Showing 842: English reviews
Indianapolis, Indiana
Reviewed 4 weeks ago

This was my 2nd stay in a Citadines property, and I think I just found the hotel that I will use for all of my visits. Had a double room with a comfy bed and pillows. Lots of hot water in the bath/shower, and there was a nice body soap provided. Kitchen was nicely stocked. The controls for heating and...

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Helpful?
1Thank Vulcangirl
ggesitg, General Manager at Citadines Holborn-Covent Garden London, responded to this review

Dear Vulcangirl, Thank you very much for your stay at Citadines Holborn - Covent Garden and for the time you have taken to write usch a lovely review. I have noted your comments about the laundry soap and the wifi. Our Housekeeping and Maintenance team are looking after these points that you have highlighted. We hope that we will have...

Jerusalem, Israel
Reviewed 4 weeks ago via mobile

Very good hotel , great location,nice rooms ,quite , small kitchen. It's better to add housekeeping. Large safe , clean bathroom. The only downside is the hot water , that comes in pulses, when taking a shower in the morning.

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Helpful?
Thank Josef1971
ggesitg, General Manager at Citadines Holborn-Covent Garden London, responded to this review

Dear Josef1971, Thank you for your stay with us and for taking your time to write your review about your experience in Citadines Holborn - Covent Garden. I am trully pleased that you have enjoyed your stay with us. I would like to assure you that our Maintenance team is looking at the issue with the hot water. We are...

Hadera, Israel
Reviewed 4 weeks ago

Stayed 4 nights at the end of Nov. 2016.Comfort room . Centrally located next to Bus lines and the Tube. Surrendered by a many places to eat and drink .Walking distance to the West end, Oxford street , Covent Garden. Enjoyed it very much.

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Helpful?
Thank atalia b
ggesitg, General Manager at Citadines Holborn-Covent Garden London, responded to this review

Dear atalia b, Thank you for your stay in Citadines Holborn - Covent Garden and for taking your time to write your review. I am really pleased that you have enjoyed your stay with us and we are looking forward to welcoming you someday soon. Kind reagrds, Germana Genovese

Singapore, Singapore
Reviewed 4 weeks ago

During my 8-day stay, the room was only cleaned once on the 3rd day. The rubbish bins in the room and toilet were full by the 4th and 5th day and toilet rolls were used up but none cleared and replaced. Towels were not changed either since there was no room service for the next 5 days. Shower curtain was...

Review collected in partnership with this hotel
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Helpful?
1Thank C1366ZWlindal
ggesitg, General Manager at Citadines Holborn-Covent Garden London, responded to this review

Dear C1366ZWlindal, Thank you for your stay at Citadines Holborn - Covent Garden and for taking your time to write your review. I am trully sorry that you have not had the real Citadines experience on this occasion. It sholuld have been explained to you that we do not provide daily services of the apartments, but in case of extra...

Gorinchem, The Netherlands
Reviewed 4 weeks ago

at first I was a bit skeptical, but once I was inside it is a very nice place. The rooms are not very big, but have everything you need including a small kitchen. The bathroom was nice and clean, and bigger than expected, but there wasn't any soap or shampoo, which I think would have been nice. Staff is ok,...

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Helpful?
Thank TomTith
ggesitg, General Manager at Citadines Holborn-Covent Garden London, responded to this review

Dear Guest Thank you for your review of our hotel. Given that you have travelled quite a bit your review holds a lot of weight. For your next visit consider booking through our own website where you will find the best deals including complimentary internet. Thank you again for taking the time to comment on your stay. With best regards,...

UK
Reviewed 4 weeks ago

Good for families. It's nice to have a separate sleeping area for the children. It did have that Travelodge/Premier Inn feel about it. Whilst mostly clean I felt a few areas looked grubby and mould on the sealant in the bathroom is always off putting. Very difficult to adjust temperature in the room. Staff were friendly and efficient. Expensive for...

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Helpful?
Thank neenewps
ggesitg, General Manager at Citadines Holborn-Covent Garden London, responded to this review

Dear neenewps Tahnk you for your review. I have noted your comments and I will follow up with my maintenance team. I thank you again regards Germana

Rome, Italy
Reviewed 4 weeks ago

Citadines Holborn-Covent Garden continues to deliver an excellent service and makes me feel at home every time I visit London. Location is just perfect, the hotel facilites are what I'm looking for, and the chance to have my own lunch or dinner prepared in the kitchenette makes me confortable and relaxed. Over the years Citadines Holborn-Covent Garden does not only...

Review collected in partnership with this hotel
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Helpful?
Thank paolofm2016
ggesitg, General Manager at Citadines Holborn-Covent Garden London, responded to this review

Dear paolofm2016 Thank you for choosing Citadines Holborn as your accommodation during your holiday in London. It is always encouraging for us to learn that our valuable residents are satisfied with our service. We hope that we will have the pleasure of welcoming you again in the near future.Germana

Oxford
Reviewed 4 weeks ago via mobile

I had a horrible check in experience at the citadines. This is my second stay at a citadines and both times I have been charged more than my booking confirmation said. The man at the desk was really very rude and told me I should know that VAT would be added. I obviously didn't know this or I wouldn't have...

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Helpful?
Thank Gemmygem1
ggesitg, General Manager at Citadines Holborn-Covent Garden London, responded to this review

Dear Gemmygem1 Thank you for your comments following your recent stay at the Citadines Holborn Covent Garden hotel, I appreciate the time you have taken to share your experiences on this site. Naturally your comments are deeply concerning to both myself and my team, who all share a passion for great customer service. Please be assured your experience is completely...

Atlanta, Georgia
Reviewed 5 weeks ago

Our room looked EXACTLY like the online photos. We went with the apartment so that our son could have a little privacy and have a separate room. The entrance to the apartment is a little awkward with all the doors opening off the foyer area, but it's to be expected with them making the best of the available space. We...

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Helpful?
1Thank MMinUSA
ggesitg, General Manager at Citadines Holborn-Covent Garden London, responded to this review

Dear MMinUSA Thank you for your feedback which I was delighted to receive.I have noted your comments about the air condition and please be assured that I will follow up with my team.I do hope we will have the pleasure of welcoming you back in the not too distant future when I would hope to meet with you personally. With...

England
Reviewed 5 weeks ago

Stayed in room 425 and found the room very spacious and clean* The bed was comfy as were the pillows, bathroom was spacious and there was a decent kitchen connected should we want to cook. The hotel is perfectly located just by Holborn station and about 10 minutes walk to covent garden or oxford street. To be honest, I always...

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Helpful?
Thank Lawsonio1
ggesitg, General Manager at Citadines Holborn-Covent Garden London, responded to this review

Dear Lawsonio1 Thank you for your feedback. Extremely sorry for a couple of frustrations you experienced during your stay but so delighted you enjoyed your overall visit. I am sure you will love the enhancements we are in the process of making here at the Hotel and I do hope we will have the pleasure of welcoming you back in...

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Staying in Holborn

Neighbourhood Profile
Holborn
Inner London’s busiest streets crisscross quiet cobbled lanes for an effect that can be urbane or quaint – or an intriguing blend of both – depending on the particular corner you turn. Due to its especially convenient location, bustling Holborn hosts an excellent range of hotels, eateries, and shops to suit practically any taste or budget. With major attractions like the British Museum and Somerset House as well as popular areas such as Covent Garden and Soho all just a short walk away, Holborn is a smart base from which to explore London.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Business Centre with Internet Access
  • Conference Facilities
Official Description (provided by the hotel)
Located just a short walk from Covent Garden and close to the financial and business district, Citadines Prestige Holborn-Covent Garden London is surrounded by traditional pubs, international restaurants, art galleries and churches. At Covent Garden, visit the converted 19th-century fruit and vegetable market, the London Transport Museum and the famous Royal Opera House. ... more   less 

Additional Information about Citadines Holborn-Covent Garden London

Address: 94-99 High Holborn, London WC1V 6LF, England
Region: United Kingdom > England > London > Holborn
Price Range: ₹ 11,058 - ₹ 19,538 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Citadines Holborn-Covent Garden London 4*
Number of rooms: 192
Reservation Options:
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Also Known As:
Citadines Prestige Holborn - Covent Garden Hotel London
Citadines Holborn Covent Garden London
Citadines Holborn Covent Garden Hotel
Hotel Style:
#34 Green Hotel in London
#256 Luxury Hotel in London
#258 Romantic Hotel in London
#310 Family Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Citadines Holborn-Covent Garden London staff and other travellers.
25 questions
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Dundee, Scotland, United Kingdom
7 months ago
Hatfield Heath, United Kingdom
5 months ago

See all questions (25)

Questions? Get answers from Citadines Holborn-Covent Garden London staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Worth opting for one of the larger rooms.”
 of 5 bubbles WingedEye, 7 Jan 2017 | Read review
“the baths have high sides and are pretty deep.”
 of 5 bubbles Vulcangirl, 20 Dec 2016 | Read review
“Had seen some reviews saying it's noisy but when we were there no problems at all”
 of 5 bubbles joy49282, 29 Nov 2016 | Read review
“Ask for a quieter room that faces the courtyard.”
 of 5 bubbles FunGirlsinAustin, 27 Nov 2016 | Read review
“A studio room is perfect for a couple looking to spend a few days in London”
 of 5 bubbles Turzum, 20 Nov 2016 | Read review
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