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Radisson Blu Edwardian Mercer Street Hotel

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#118 of 1,089 Hotels in London
Certificate of Excellence
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1 room 2 adults 0 children
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Radisson Blu Edwardian Mercer Street Hotel
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2,594 Reviews from our TripAdvisor Community

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Showing 2,421: English reviews
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Hampshire, United Kingdom
Reviewed yesterday NEWvia mobile

What started as a poor start waiting 1.5 hrs to get our room was soon overcome with great customer service . The general manager (kriss) really has his finger on the pulse . We were immediately offered free breakfast ( costs )24 per head ) plus as late a check out as we wanted .... this hotel is a gem...

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Helpful?
Thank Dawn N
Manchester
HOTEL’S FAVOURITE REVIEW
Reviewed 26 February 2017 via mobile

We stayed here when we took a trip to London to see Matilda the musical. The hotel couldn't be better placed as the theatre was across the road! When we arrived we received a very warm welcome at reception, we were able to check into our rooms early and were given chocolate covered strawberries on arrival at our suite. The...

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3Thank MaryMagee
About Hotel's Favourite Review
Manager-Mercer, Head Concierge at Radisson Blu Edwardian Mercer Street Hotel, responded to this review

Dear Mary, Thank you so much for your kind review of your stay with us.. Our location, as you say, is amazing - and yes, you can almost hear the performance of Matilda from our rooms, we are so close! I'm glad you both enjoyed the welcome you received, the room and your in room gift on arrival. Your niece...

Sydney, Australia
Reviewed 2 days ago NEW

Excellent customer service..staff are all nice , willing to help and make sure guest were happy during their stay..has complimentary buffet breakfast , so nice..they even gave us on the go breakfast as our flight was early morning..our room was spacious, we were upgraded to a suite . so nice, has the view worth glazing at night..just amazing...we really enjoyed...

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Thank Divina S
Warwick, United Kingdom
Reviewed 2 days ago NEW

My daughter (7) and I stayed here on a trip to see a show at The Palace theatre. it was very easy to get to - just a 5 min walk from Covent Garden tube station, and just 2 minutes from the theatre. The room was very well appointed with a good shower and comfortable beds. Breakfast was great with...

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Helpful?
Thank Liz A
Manager-Mercer, Guest Relations Team Leader at Radisson Blu Edwardian Mercer Street Hotel, responded to this review

Dear Liz, Thank you very much for taking the time to write a review for us. It is a joy to read that you and your daughter where able to have a great time with us. Your compliments towards our online check-in, concierge team and rooms are much appreciated. We are very happy to see that they have made your...

Reviewed 2 days ago NEWvia mobile

Good hotel in perfect position for the shows. Staff friendly and helpful, excellent breakfast and the dinner was also very good, something quite different, the variety was very interesting. Will definitely stay here again for our next show.

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Thank pravha
Manager-Mercer, Guest Relations Team Leader at Radisson Blu Edwardian Mercer Street Hotel, responded to this review

Dear Pravha, Thank you very much for taking the time to write a review for us. The Seven Dials location our hotel is located in is unbeatable with its easy access to most West End shows in London. Thus its great to read that you found the location perfect for you stay. On top many thanks for the compliments towards...

Reviewed 3 days ago NEW

Stayed here 4 nights beginning of April. First and foremost, the location is great! You can easily walk to many great restaurants, bars, stores, and attractions. Staff was super friendly and the room was clean. We had breakfast included with our stay and it was well worth it. Aside from a wide variety of a cold spread you could also...

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Thank gilbertm624
Madison, New Jersey
Reviewed 3 days ago NEW

My entire family and I stayed here for five nights and we were treated very royally. Our rooms were meticulous, the location was superb, the breakfast buffet was gourmet and the staff could not have been more helpful and dedicated. A special thanks to Melissa, Domenick, Lorenzo, the night manager, and everyone at the Rafisson who had anything to,do,with making...

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1Thank connieamckenna
Manager-Mercer, Guest Service Coordinator at Radisson Blu Edwardian Mercer Street Hotel, responded to this review

Dear Mr. McKenna, Thank you very much for that lovely 5 star review on TripAdvisor! Firstly, we are very thrilled to read that you've had a wonderful stay with us. We greatly appreciate your compliments to both our staff members and the hotel in general. Our location is definitely one of our advantages as a hotel, since we are centrally...

London, United Kingdom
Reviewed 3 days ago NEW

Review collected in partnership with Radisson Hotels
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Thank Lorraine A
Glasgow, United Kingdom
Reviewed 4 days ago NEWvia mobile

Very impressed with everything about this hotel. The room was fabulous. It was spacious and the toilet had a good selection of toiletries. The staff were all excellent and very friendly and attentive. Turndown service was available and well worth getting in view of the size of the bed ! Dinner was a Peruvian selection and was delicious . Breakfast...

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Helpful?
Thank Stuart L
Manager-Mercer, Guest Service Coordinator at Radisson Blu Edwardian Mercer Street Hotel, responded to this review

Dear Stuart, We are delighted to receive such an amazing 5 star review from you on TripAdvisor! First of all, we would like to take this opportunity to thank you for choosing us from your previous stay. It is great news that you found your room both spacious and comfortable and that you've enjoyed our very own Edwardian branded toiletries....

Stockholm, Sweden
Reviewed 4 days ago NEW

Review collected in partnership with Radisson Hotels
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Thank Gunilla58
Manager-Mercer, Guest Relations Team Leader at Radisson Blu Edwardian Mercer Street Hotel, responded to this review

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Staying in Covent Garden

Neighbourhood Profile
Covent Garden
Whether you're headed here to check out the multitude of shops, theaters, cafes, pubs, and restaurants, or simply to be among the multitude of people who pass through this pretty part of town, you'll love soaking up the festive and historic atmosphere in and around Covent Garden. Even if you don't have tickets to the opera or a show at one of the many famous theaters here, don't be surprised if find yourself captivated by some impromptu act of a street performer wowing the crowds in Covent Garden's Piazza. If you do have tickets, you'll be pleased to note that many of the local eateries accommodate theatergoers with prix fixe menus, early dinners, and later than usual opening hours. 


Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room

Additional Information about Radisson Blu Edwardian Mercer Street Hotel

Address: 20 Mercer Street, Covent Garden, London WC2H 9HD, England (Formerly Radisson Edwardian Mountbatten Hotel)
Region: United Kingdom > England > London > Covent Garden
Price Range: ₹ 16,292 - ₹ 26,960 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Radisson Blu Edwardian Mercer Street Hotel 4*
Number of rooms: 137
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Also Known As:
Radisson Edwardian Mountbatten
Radisson London
London Radisson
Hotel Style:
#102 Luxury Hotel in London
#121 Family Hotel in London
#123 Business Hotel in London
#136 Romantic Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Radisson Blu Edwardian Mercer Street Hotel staff and other travellers.
19 questions
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Durango, Colorado
over a year ago
Kent, United Kingdom
Chicago, Illinois
London, United Kingdom
21 days ago

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Questions? Get answers from Radisson Blu Edwardian Mercer Street Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“our room was the suite..great view”
3801divina, 28 Apr 2017 | Read review
“Try to get a room on a higher floor for more privacy.”
gilbertm624, 27 Apr 2017 | Read review
“Great location, comfortable beds, quiet rooms and meticulous.”
connieamckenna, 27 Apr 2017 | Read review
“We stayed in a Junior Suite 421 which was very quiet, spacious and spotlessly clean. Bathroom with bath and shower and good quality toiletries. ”
paulaA8381NR, 24 Apr 2017 | Read review
“I would ask for a high floor”
SueG56, 23 Apr 2017 | Read review
5 of 5