We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Arbor City Hotel

Show Prices
#121 of 1,088 Hotels in London
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Arbor City Hotel
Arbor City Hotel
Panoramas (12)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

602 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 402: English reviews
Start your review of Arbor City Hotel
 Click to rate
Reviewed 5 days ago NEWvia mobile

Three of us (two adults, one 13yo) stayed here for a couple of nights in London during a longer stay in the UK and found it to be a really great base to explore the key tourist areas of the city. The room (Executive triple) was spacious enough for a short stay, and ticked a lot of the important boxes:...

 Report
Helpful?
Thank Jim C
Reviewed 5 days ago NEWvia mobile

My husband, daughter & I stayed at Arbor City hotel in Whitechapel last week. The location & proximity to the tube was excellent. The rooms were a little small but very clean. Bathrooms were brand new and absolutely fantastic with a massive shower head. The continental breakfast for 10 pound was very well worth it. We would definitely come back...

 Report
Helpful?
Thank Penny H
Northampton, United Kingdom
Reviewed 1 week ago

Definitely worth a stay. We stayed here for 1 night the room was beautiful and lots of room, we had dinner in the restaurant which was fantastic so was the cocktails. The staff were very helpful and friendly too.

 Report
Helpful?
Thank angela p
Joseph A, Group General Manager at Arbor City Hotel, responded to this review

Dear angela p Thank you for your lovely review and for recommending our hotel to other travellers. I was delighted to read that you enjoyed dining in the restaurant and sampling the delicious cocktails served by our experienced bar staff. I hope that we will have the pleasure of welcoming you back to Arbor City on your next visit to...

Kolkata, India
Reviewed 1 week ago

Was there in London for 2 weeks for work. Overall this is very nice hotel and conveniently located. The hotel staff is very courteous and the food is also excellent. Overall a very good hotel to stay.

 Report
Helpful?
Thank SNG79
Joseph A, Group General Manager at Arbor City Hotel, responded to this review

Dear SNG79 Thank you for taking the time to post a review. I was delighted to read that you enjoyed your two week business stay and thank you for sharing your experience. I hope that we will have the pleasure of welcoming you back very soon. Best wishes Joseph

York, United Kingdom
Reviewed 1 week ago

Stayed 1 night for work. On arrival very welcoming, took a swipe of credit card for any additional expenses (bar, room etc). As a 4 star hotel I would have expected this to actually have a mini bar in the room, which it did not. Very clean, very comfy bed, great black out curtains. My room was at the back...

 Report
Helpful?
1Thank Mrs_Jones253
Joseph A, Group General Manager at Arbor City Hotel, responded to this review

Dear Mrs_Jones253 Thank you for your lovely review. I was so pleased to read that you received a warm welcome from our reception team and that you found your room large and clean and the bed comfortable. I note your comments regarding providing a mini bar and the problem with switching on the bedside lights, pleased that a member of...

Teignmouth, United Kingdom
Reviewed 1 week ago

Stayed here recently for 2 nights on business. Good sized rooms with nice bathrooms and fixtures and fittings. Stayed on the second floor in a room facing the street and I did not find it to be too noisy. Good coffee machine and they are happy to supply extra coffee pods if you ask. Staff all very polite and professional....

 Report
Helpful?
Thank masamr2015
Joseph A, Group General Manager at Arbor City Hotel, responded to this review

Dear masamr2015 Thank you so much for the lovely review. I was delighted to read that you found your room quiet and our staff polite and professional. I hope that we will have the pleasure of welcoming you back on your next visit to London. Best wishes Joseph

Leeds, United Kingdom
Reviewed 2 weeks ago

This used to be a bit of a hole, now it is a smart, trendy hotel. It was pretty new and unblemished when I stayed here and there was a newness to it that made it shine. It's light, bright and very spacious when you enter. Check in was without incident and the staff were really friendly. My room was...

 Report
Helpful?
1Thank tjz1100
Joseph A, Group General Manager at Arbor City Hotel, responded to this review

Dear tjz1100 Thank you for taking the time to post a review. I was pleased to read that check-in was smooth, that you found our staff friendly and that you liked the room. I note your comments regarding the difficulty filling the kettle and regarding the air conditioning. I hope that we will have the pleasure of welcoming you back...

San Francisco, California
Reviewed 2 weeks ago via mobile

And it was AMAZING!!! Our family stayed at the Arbor City Hotel for a few days on holiday. We purchase air& hotel package so we did not know what to expect. But I am happy to report that We Loved it! The hotel is located on the outskirts of central London (still zone 1) but extremely easy to get to...

 Report
Helpful?
Thank Linddie
Joseph A, Group General Manager at Arbor City Hotel, responded to this review

Dear Linddie Thank you for your lovely review. I was delighted to read that you found your bed comfortable and that your room it included everything you needed to make your stay enjoyable. Thank you for sharing your experience and mentioning our friendly and helpful staff. I hope that we will have the pleasure of welcoming you back on your...

Gloucester
Reviewed 2 weeks ago

Wwe stayed here for two nights on a Groupon deal. The hotel was pleasant clean bright and modern. Our room (complimentary upgrade to an executive room) was a decent size with a kingsize bed and a very pleasant bathroom with a high power shower over the bath. The towels were large, soft and fluffy, the toiletries of a decent quality....

 Report
Helpful?
Thank BruceGloucester
Joseph A, Group General Manager at Arbor City Hotel, responded to this review

Dear BruceGloucester Thank you for your lovely review. I was delighted to read that you received a warm welcome from our reception team, that you found our restaurant team friendly and helpful and that you enjoyed exploring the area around the hotel. I hope that we will have the pleasure of welcoming you back to the hotel very soon. Best...

Solihull
Reviewed 2 weeks ago via mobile

Can't believe Marco allows his name on it. Not a single smile. Misheard 'tap water' as 'the biggest bottle of still water in the house' (for one). Crab cakes with added shell. Thin watery Carbonara served cold - without the requested chilli and had to make a special request for Parmesan - never had to do that in any Italian...

 Report
Helpful?
Thank mrs_scary

609 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (307)
Viewed
Room/Suite (62)
Viewed
Bathroom (26)
Viewed
Hotel & Grounds (29)
Viewed
View from Room (16)
Viewed
Dining (14)
Viewed
Business Centre/Function Rooms (3)
Viewed
Other (157)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (291)
Viewed
Club Room (41)
Viewed
Executive Family Room (56)
Viewed
Dining (25)
Viewed
Second Superior Room (39)
Viewed
Superior Room (37)
Viewed
The Hotel (57)
Viewed
Twin Room with Sofa Bed (36)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (11)
Viewed
Hotel & Grounds (3)
Viewed
Room/Suite (2)
Viewed
Dining (1)
Viewed
Bathroom (1)
Viewed
Other (4)
Check In Check Out
Hotels you might also like...
Travellers also viewed these London hotels
Whitechapel
Qbic Hotel London City
Qbic Hotel London City
#107 of 1,088 in London
2,847 reviews
Spitalfields
hub by Premier Inn Spitalfields, Brick Lane
The Westbridge Hotel
#104 of 1,088 in London
1,298 reviews
Show Prices
Show Prices
Show Prices
South Kensington
The Nadler Kensington
The Nadler Kensington
#60 of 1,088 in London
3,573 reviews
City of London
Apex City of London Hotel
Apex City of London Hotel
#83 of 1,088 in London
3,561 reviews
City of London
Chamberlain Hotel
Chamberlain Hotel
#122 of 1,088 in London
1,211 reviews
Show Prices
Show Prices
Show Prices

Staying in Whitechapel

Neighbourhood Profile
Whitechapel
Whether you're here for its dynamic street life, world class galleries or famed curry houses, you're bound to be wowed by the uniquely cosmopolitan flavor of Whitechapel. Long gone are the days when Jack the Ripper stalked its streets. And despite his mysterious legacy bringing throngs of curiosity driven tour groups to its back alleys and otherwise serene garden squares, these days you're more likely to catch a cutting edge fashionista scurrying through its age old lanes than criminals of any sort.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
Official Description (provided by the hotel)
Situated a minutes’ walk from Aldgate East Tube Station and on the gateway to Brick Lane, one of London’s foremost tourist attractions, City Hotel London is ideal for those people on a business trip and for those on a City break. The West End for its theatres and shopping is only ten minutes by tube to the west and the Olympic Stadium, including the fabulous Westfield Shopping Centre, is ten minutes to the east. We are within a short stroll to Spitalfields, famed for its great shopping and eateries, as well as The Whitechapel Art Gallery, The Tower of London and the East End’s famous street markets. The hotel offers a full English breakfast, noted for providing the best English sausages we can find. 24 hour room service is available and the Lane Bar and Restaurant is a great place to eat, drink and relax. Our rooms can sleep up to five adults and two children and are all en suite with great showers, flat screen TV and in-room safes. We also have car parking if required.Conference and banqueting facilities are also available at great prices and we can arrange for pick ups from all London Airports and Railway Stations. ... more   less 

Additional Information about Arbor City Hotel

Address: 12-20 Osborn Street, London E1 6TE, England (Formerly City Hotel)
Region: United Kingdom > England > London > Whitechapel , East End / East London
Price Range: ₹ 9,394 - ₹ 22,028 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Arbor City Hotel 4*
Number of rooms: 110
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Hotwire, Travelocity, Agoda, Priceline, TripOnline SA, Cancelon, getaroom.com and HotelQuickly so you can book your Arbor City Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
City Hotel London
Hotel Style:
#105 Luxury Hotel in London
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Arbor City Hotel staff and other travellers.
15 questions
Ask a question

See all questions (15)

Questions? Get answers from Arbor City Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floor at the back”
Mrs_Jones253, 11 Apr 2017 | Read review
“Rooms at the back may be quieter.”
tjz1100, 7 Apr 2017 | Read review
“Take a high floor to get a view and avoid some of the noise”
British_expat, 30 Mar 2017 | Read review
“5th floor great views”
Kate186220, 22 Mar 2017 | Read review
“Take a superior room, the little bit more is worth it.”
Wil_740421, 8 Mar 2017 | Read review
5 of 5