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Holiday Inn Express London City

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Holiday Inn Express London City
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1,193 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express London City
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Showing 780: English reviews
Budapest
Reviewed 3 weeks ago

The hotel is awful. The breakfast is disgusting and the cutlery is dirty. I've found chocolate on the spoons, far on the knife and fried eggs on the forks. I was woke up in the morning by bed bugs. There is no ventilation in the bathroom. Steam everywhere. It was a terrible 3 night stand. Avoid this place.

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Helpful?
Thank András A
Craig P, General Manager at Holiday Inn Express London City, responded to this review

Thank you for your feedback and I am concerned to read your comments, can you please contact us directly at city@holidayinnlondon.com so that we can look into this in more detail. Thank you

Llandrindod Wells, United Kingdom
Reviewed 4 weeks ago via mobile

Second time we've stayed here! The Location is Fantastic! 2mins away from Tube Station and Bus Stop Across the Road! Breakfast was good and the Staff and Cleaners were very helpful and good! We've stayed at a Hotel near Kings Cross but this is Far Better! Thank You!

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Helpful?
Thank DJHELIBEN
Craig P, General Manager at Holiday Inn Express London City, responded to this review

Thank you for your lovely review - your kind words are very much appreciated.

Malvern, United Kingdom
Reviewed 4 weeks ago via mobile

A pleasant welcome, comfy room and a good location. The breakfast is okay, if you search enough you can eat healthily. There is a personal assistant unit in the room- 95% of a mobile phone, which guests are free to use on their stay: its good for browsing and finding out what's in the local vicinity- and you can take...

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Helpful?
Thank finedinewine
Craig P, General Manager at Holiday Inn Express London City, responded to this review

Thank you for your review from your recent stay with us here at the Holiday Inn Express London City. I am pleased you made use of our free handy service - this is a great tool for our guests. Yes indeed we are not the cheapest Holiday Inn Express Hotel but we do have an excellent city center location, and...

London, United Kingdom
Reviewed 4 weeks ago

It was so good. They gave me this cool phone thing and they were just really nice. Great, clean room. Just wish the WiFi wasn't dodgy and would let me use all my apps. It blocks certain things at the minute.

Review collected in partnership with handy
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Helpful?
Thank kian13harkness
Craig P, General Manager at Holiday Inn Express London City, responded to this review

Thank you for your kind words and rating. I'm sorry the WIFI didnt work as well as you would of liked, to be honest this is the first time we've had this issue about blocking apps.

Glasgow, United Kingdom
Reviewed 4 weeks ago via mobile

I often stay at the Holiday Inn, I just like the chain and they are often in great locations, this is no different, Shoreditch located, 5 mins walk from Old Street station, this express has what you need for a very reasonable cost. We had a room on the 5th floor, right next to the lift which was a little...

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Thank MrJohnAS
Craig P, General Manager at Holiday Inn Express London City, responded to this review

Thank you for your feedback - it is very much appreciated.

Cardiff, United Kingdom
Reviewed 17 February 2017 via mobile

My son and I stayed here as he had an early morning appointment at moorfields eye hospital. I had emailed and asked if I could reserve parking as my son is disabled and I needed to be able to park easily. When we arrived parking was reserved right outside the hotel and we were given a fully accessible room. The...

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Helpful?
Thank Nik G
Craig P, General Manager at Holiday Inn Express London City, responded to this review

Thank you for your review and I'm pleased my team were able to help with your special requests. We hope you'll be able to visit us again soon on more happier terms!

Reviewed 13 February 2017 via mobile

Happy to recommend this hotel. Clean, comfortable, staff friendly, courteous and helpful. My wife has arthritis & they happily provided an extra pillow to use as a body pillow. Breakfast was not the best, but when it is included in the price buffet is acceptable.

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Thank michael b
Craig P, General Manager at Holiday Inn Express London City, responded to this review

Thank you for your feedback and I am pleased to read you would recommend us. Just to let you know Holiday Inn Express in the UK is changing it's breakfast offerings following on from guest feedback - this is being rolled out across the UK during 2017.

Kansas, United States
Reviewed 13 February 2017

This is the worst hotel I have ever stayed in. The only good part was that the room was clean. It is the smallest room I have ever stayed in with the tiniest bed I have ever had in a hotel, somewhere between a twin and a full size for 2 people. The hallways were stinky. 1 thin blanket on...

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Helpful?
Thank Jess79879
IHGService, Guest Relations Manager at Holiday Inn Express London City, responded to this review

Dear Jess79879, I'm grateful to you for detailing your experience at the Holiday Inn Express London City, UK. Although I am pleased to know about appreciation of our clean rooms, it is disconcerting to know that there were issues on your stay. I am sorry for any inconvenience that you've encountered because of the unavailability of ice machine, unpleasant smell...

Sawbridgeworth, United Kingdom
Reviewed 29 January 2017 via mobile

Stayed here last night with a friend and was mostly very impressed! The room was very clean and had all the basic amenities you would need. We couldn't seem to turn the air con on which was a slight annoyance as it got very hot in the room and you can't open it windows! Apart from that, very pleased with...

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Helpful?
Thank Georgia D
Craig P, General Manager at Holiday Inn Express London City, responded to this review

Thank you for your lovely feedback. I am glad you enjoyed your stay with us. Just to let you know you need to insert your room key into the small box (above the light switch) as you enter the room. I'm sorry if our front desk team didn't explain this to you on check in. Thank you also for your...

Carlisle, United Kingdom
Reviewed 25 January 2017

On arrival the shower was broken and had clearly not been functioning g for some time. Breakfast was the poorest selection I have ever experienced in any country. The hot selection was low quality sausage, grey scrambled eggs and beans...yes that's all.

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Thank johnday100
Craig P, Manager at Holiday Inn Express London City, responded to this review

Thank you for your feedback and valuable comments. I am sorry for the inconvenience. If you could please email us on gsmcity@holidayinnlondon.com so that we can look into this for you in more detail. Many Thanks

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Staying in Shoreditch

Neighbourhood Profile
Shoreditch
The western front of the edgy East End, Shoreditch is a perennially trendy haven for anything “street” – be it art, food, or fashion. With its handful of well connected transportation links dotting its perimeter, along with an ever increasing variety of shops, hotels, bars, and restaurants, it's easy to explore this trend-conscious and youth-oriented neighbourhood. There's a lingering post-industrial grit about Shoreditch, but because it shares a border with “The City” financial district, the influence from its upscale neighbour can result in fascinating outcomes.
Explore this neighbourhood

Amenities

Highlights
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to the Express by Holiday Inn London City. Our hotel is ideally located on the doorstep of the City of London, with the financial districts of Broadgate & Bishopsgate just minutes away for our business guests. We have excellent transport links for the London Underground and Kings Cross & Liverpool Street National Rail terminus not to mention St Pancras International Station for the Eurostar. We sit on the gateway to Hoxton Square, Shoreditch & Brick Lane, whatever your reason for visiting London we are an ideal base for exploring this vibrant area of London. If culture & history mixed with London s coolest restaurants, bars & shopping is what you want then you have just discovered East is the new West! Fear not, for we are also ideally located for London s attractions such as Tower of London, Tower Bridge, Bank of England, Tate Modern, St Paul's Cathedral & South Bank to name but a few. We have just undergone a full refurbishment of our Lobby, Reception, Bar, Restaurant and Meeting Rooms to reflect the cool, contemporary urban location we reside in. We have 224 purpose built bedrooms, all of which are light and spacious with large desk space all rooms are en suite with refreshing power showers as well as a newly installed state of the art interactive television & in room movie system. All of our guestrooms, meeting rooms & public areas are equipped with high speed wi-fi internet access. ... more   less 

Additional Information about Holiday Inn Express London City

Address: 275 Old Street, London EC1V 9LN, England
Region: United Kingdom > England > London > Shoreditch , East End / East London
Price Range: ₹ 8,672 - ₹ 17,836 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express London City 3*
Number of rooms: 224
Reservation Options:
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Also Known As:
Holiday Inn Express London City Hotel London
Holiday Inn London City
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express London City staff and other travellers.
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Questions? Get answers from Holiday Inn Express London City staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not room 516 which had heating and cooling issues.”
 of 5 bubbles michaellV3625WC, 2 Jan 2017 | Read review
“Always check reviews”
 of 5 bubbles tosink2016, 6 Dec 2016 | Read review
“ask for low floor to avoid the need to use the elevator”
 of 5 bubbles Gill68, 29 Nov 2016 | Read review
“Back rooms quieter, I should imagine. Front rooms face Old Street”
 of 5 bubbles JonHarmonie, 21 Nov 2016 | Read review
“Try to get a room at the top and back of the hotel. Also, make sure your shower door closes properly!”
 of 5 bubbles ryank827, 26 Oct 2016 | Read review
5 of 5