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Brown's Hotel

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#21 of 1,080 Hotels in London
Certificate of Excellence
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1 room 2 adults 0 children
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1,271 Reviews from our TripAdvisor Community

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Showing 1,109: English reviews
Greater London, United Kingdom
Reviewed 3 days ago NEW

The hotel is beautiful, the mix of modern art and traditional furniture and fixtures is seamless. The service is outstanding - charming, warm and friendly staff. You feel truly spoilt staying here. Could not recommend it more.

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Helpful?
Thank lindykursten
Marco_Novella, Managing Director at Brown's Hotel, responded to this review

What a fantastic review! Many thanks for taking the time to mention the decor and most importantly service you received from my dedicated team. I look forward to sharing your kind thoughts with all the team and hope we can see you again soon.

Arlington, United States
Reviewed 4 days ago NEW

I have stayed at this hotel several times, with the most recent stay on January 14, 2017. An upgraded room was ready and waiting for me when I arrived (I was staying on a free Leading Hotels of the World night award). Staff were great, housekeeping was great. Room was spotless. Only issue I bed it too soft and low...

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Helpful?
1Thank jamessW8845DN
Marco_Novella, Managing Director at Brown's Hotel, responded to this review

Thank you for your review. It was such a delight to hear that as a loyal guest you continue to enjoy your time at Brown’s. We have noted your bed preference and very much look forward to welcoming you back next month.

Basel, Switzerland
Reviewed 4 days ago NEW

Exceptional one night stay. The welcome, check-in and at check-out was charm and efficiency. We had drinks at the Donovan bar and Afternoon Tea - both of which are at the top of comparable experiences (eg Claridges Tea and Conaught Bar) in terms of quality and service. Exceptional hotel and staff.

Review collected in partnership with this hotel
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Helpful?
Thank Nilesh M
Marco_Novella, Managing Director at Brown's Hotel, responded to this review

From the initial welcome, through to drinks in The Donovan Bar, Afternoon Tea and check-out, I was so pleased to hear that you enjoyed the experience and my team were able to surpass expectations. I hope we have the pleasure of welcoming you back to Brown’s.

Rio de Janeiro, RJ
Reviewed 5 days ago NEW

I stayed at Brown's Hotel in my last trip to London. The location is amazing, the service was perfect and my room (junior suite) was very comfortable. All the staff was very friendly and did their best to improve our stay.

Review collected in partnership with this hotel
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Helpful?
Thank Gonçalo P
Marco_Novella, Managing Director at Brown's Hotel, responded to this review

How wonderful to hear that you enjoyed a suite stay at Brown’s. Your comments on my team are much appreciated. I look forward to sharing your comments with them and hope we are able to welcome you again soon.

Dalton on Tees
Reviewed 1 week ago NEW

Marvellous! Visited this lovely hotel for afternoon tea during the festive period and was delighted with everything. Our table was sited very close to the piano(lovely musical accompaniment to tea!) in a comfortable lounge area with a lovely log fire blazing in the grate. After a pleasant welcome from helpful staff, we were shown to our table and soon afterwards...

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Helpful?
Thank GwynethG306
Marco_Novella, Managing Director at Brown's Hotel, responded to this review

Many thanks for taking the time to review your recent visit to The English Tea Room. From the food to the service, I was so pleased to hear that you appreciated the experience. I look forward to sharing your kind words with all the team and hope to welcome you back again soon.

Stock, United Kingdom
Reviewed 1 week ago

We had a 2 night break here including a private dinner to celebrate my husband's 50th birthday - it couldn't have been any better. Brown's was the perfect location for our celebration - a lovely private dining room, excellent service from the first moment we arrived to our departure and the best food possible.The entire weekend was fabulous and we...

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Helpful?
Thank quin-i-bog
Marco_Novella, Managing Director at Brown's Hotel, responded to this review

Thank you for taking the time to review your celebratory weekend stay at Brown’s. I was delighted to hear that you chose Brown’s to celebrate such a special occasion and that my team surpassed all expectations. I hope we are the pleasure of welcoming you again for a future visit.

Yorkshire
Reviewed 1 week ago via mobile

Browns afternoon tea is memorable for all the right reasons...I really could wax lyrical, but having toured a few of the 'best' venues in London, this just wins hands down, for us. Classy, exclusive, world-class service, food, beverages, music and ambience. Just go, and message us if you disagree!

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Helpful?
Thank TheRoliingMcStones
Marco_Novella, Managing Director at Brown's Hotel, responded to this review

It was so wonderful to hear of your afternoon tea experience in The English Tea Room, especially as a seasoned afternoon tea aficionado. I very much look forward to sharing your kind words with all the team and do hope we have the pleasure of welcoming you again soon.

London, United Kingdom
Reviewed 1 week ago

Perfect loacation, great food, helpful staff bar the front of house who was cold and unhelpful. Quick service of anything we needed. Suite was lovely size if not a bit dark and a strange picture above the desk.

Review collected in partnership with this hotel
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Helpful?
1Thank 556lucindat
Marco_Novella, Managing Director at Brown's Hotel, responded to this review

Many thanks for your review. From the service, to the location and your suite, is it great to hear you enjoyed the visit. It was sorry to read of your experience with the front of house team member, which I will investigate. I do hope we are able to welcome you again in the future.

San Mateo, California
Reviewed 1 week ago

The Brown's Hotel is the place to be! The staff was incredible and made us feel right at home, especially with our two children (5 & 7). The concierge team was very knowledgeable and made booking things a breeze. The other hotel staff was a delight to be around and very accommodating. The location is one of the best in...

Review collected in partnership with this hotel
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Helpful?
1Thank 156miam
Marco_Novella, Managing Director at Brown's Hotel, responded to this review

Thank you for taking the time to review your family stay at Brown’s. Your comments on our location and service from our dedicated team are very much appreciated. I look forward to sharing your thoughts with them and hope to welcome you back to London.

Reviewed 2 weeks ago via mobile

Wonderful city hotel and for london standards big rooms. Good price for Christmas time. Very nice breakfast selection and very friendly staff. Cozy tea room atmosphere and bar. Perfect location for piccadilly, soho, regent street and bond street!!

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Helpful?
Thank Lisa S
Marco_Novella, Managing Director at Brown's Hotel, responded to this review

Thank you for taking the time to review your festive stay at Brown’s. Your comments on my team are very much appreciated; equally it was great to hear that you enjoyed dining in our restaurants and bar. I do hope we are able to welcome you back to Brown’s.

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Staying in Mayfair

Neighbourhood Profile
Mayfair
Set beside some of London's best parks and home to world-class galleries, luxurious hotels, and famed thoroughfares, the ultra upscale Mayfair is one of London's most exclusive haunts. Here the shopping is haute, the dining is exquisite, and the nightlife is vibrant. A casual stroll through the area’s chic streets will reveal that Michelin stars and chauffeured cars are practically the norm here. Even if you're on a tight budget, this exceptionally well connected swath of Central London is worth exploring, if only for the chance to take a peak at the goings on of upper crust English society.
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located in London’s most exclusive borough, Brown’s Hotel is a microcosm of chic, modern and arty Mayfair making it the ideal base for luxury travellers. Contemporary design and an eclectic collection of works by leading artists including Tracy Emin, Rankin and Bridget Riley combine to give Brown’s its inimitable style and a charismatic air that brings guests back time and time again. Each of the 115 rooms at Brown’s strike a perfect balance between style and sophistication, with elegant fabrics and furnishings offset by flashes of colour. Whether guests wish to celebrate over a decadent afternoon spent in The English Tea Room, meet for cocktails in the naughty corner of The Donovan Bar surrounded by Terence Donovan’s cheekier shots or relax in the exclusive banquettes of HIX Mayfair, Brown’s Hotel is the definitive destination to sip and savour. Also within the hotel is an intimate spa sanctuary; a place to unwind and re-centre with treatments aimed at nurturing body and mind alike. ... more   less 

Additional Information about Brown's Hotel

Address: 33 Albemarle Street | Mayfair, London W1S 4BP, England
Region: United Kingdom > England > London > Mayfair
Price Range: ₹ 28,793 - ₹ 58,845 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Brown's Hotel 5*
Number of rooms: 115
Reservation Options:
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Also Known As:
Browns Hotel London
Hotel Style:
#10 Spa Hotel in London
#21 Luxury Hotel in London
#28 Romantic Hotel in London
#28 Family Hotel in London
#35 Business Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Brown's Hotel staff and other travellers.
2 questions
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Questions? Get answers from Brown's Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Did not sleep here.”
 of 5 bubbles GwynethG306, 14 Jan 2017 | Read review
“speak to reception and describe your needs as rooms differ across the bands”
 of 5 bubbles quin-i-bog, 11 Jan 2017 | Read review
“Room on 5th floor was quiet”
 of 5 bubbles ACS2017, 5 Jan 2017 | Read review
“We like the Brown's Suite and the Deluxe Suite.”
 of 5 bubbles Bonvoyage2010, 31 Dec 2016 | Read review
“I prefer rooms away from the back as it can be very noisy at night and in the morning”
 of 5 bubbles mjgourdie1, 15 Nov 2016 | Read review
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