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The Dorchester

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#41 of 1,087 Hotels in London
Certificate of Excellence
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1,446 Reviews from our TripAdvisor Community

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Showing 1,307: English reviews
Reviewed 21 July 2014 via mobile

I've stayed in many upscale hotels such as the Four Seasons, W Hotel, etc (we're from the US) and I have to say that this is by far my favorite hotel experience ever! With upscale hotels you can receive great service but what makes this place different is that service is excellent AND sincere / genuine. Everyone from the doorman,...

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Helpful?
Thank dolley f
Roland_Fasel, General Manager at The Dorchester, responded to this review

Dear dolley f, It's great to know that you enjoyed every aspect of your stay...from the lush grounds, to the food offerings, to our great team and service provided. It's also wonderful to know that Sandro had such an impact on your stay. Many thanks for sharing this with us and please know that I will pass your most kind...

Singapore, Singapore
Reviewed 20 July 2014

This is a wonderful hotel for absolutely everything. The room we had was beautiful and spacious. The service was really exceptional from everyone, and that is an understatement. And then there is Alain Ducasse! What can I say!!!! Fortunately we are members of a SKI club (Spend Kids Inheritance) otherwise we could not have afforded it. But if you take...

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Helpful?
1Thank YauKui
Roland_Fasel, General Manager at The Dorchester, responded to this review

Dear YauKui, I am thrilled to know that you had a wonderful experience at The Dorchester. All of your kind words about your stay with us are great to hear and I am pleased that you enjoyed a special treatment in Alan Ducasse. I also thank you for your feedback about China Tang, which we truly appreciate and take on...

Bangkok
Reviewed 20 July 2014

Convenient location for our summer sales shopping. Newly renovated room was nice with very warm colour. The set up is elegant with Bang Olufsen TV. Bathroom amenity is specially made by Aromatherapy Associates, London which are very high quality and give a good feel and smell. Breakfast is in the promenade and we did enjoy our breakfast with very good...

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Helpful?
Thank Simplylife14
Roland_Fasel, General Manager at The Dorchester, responded to this review

Dear Simplylife14, All of your kind words about your stay with us are great to hear, and I am very happy that you had a memorable experience. It's also wonderful to know that you felt well cared for by our team and I thank you for referencing some of our team members by name. Rest assured that I will share...

Boston, Massachusetts
Reviewed 19 July 2014

This is a very nice hotel and exudes a certain old-world London charm. My room was very well appointed, clean, and the bed was exceptionally comfortable. The concierge was great, arranging a number of requests and the front desk staff was courteous and professional. Meeting a friend at the Dorchester Bar was nice, as the staff was superb and the...

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Helpful?
Thank IV12121
Roland_Fasel, General Manager at The Dorchester, responded to this review

Dear IV12121, It is with great pleasure that I read about your recent stay with us and I am delighted that you took some wonderful memories away with you. It's also my pleasure to know that you felt well cared for by our team. I shall share your kind comments with everyone here and we look forward to your next...

Reviewed 19 July 2014 via mobile

This hotel is beautiful, my room was like a palace and the breakfast I had delivered to my room was the best breakfast I've ever seen in my entire life! Fresh, delicious and plenty if it. Staff were helpful.

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Helpful?
Thank Pennina21
Roland_Fasel, General Manager at The Dorchester, responded to this review

Dear Pennina21, Thank you for your wonderful review. I am thrilled you had a beautiful experience at The Dorchester and were impressed with the service provided. I look forward to welcoming you back very soon. Kind regards, Roland Fasel, General Manager and Regional Director UK – The Dorchester, Dorchester Collection

Reviewed 17 July 2014

Well worth every penny spent and that didn't come cheap, but you get what you pay for and at the Dorchester I would say you get that extra bit more. Brilliant from the time you left your car to be parked right up to the time you left and received one of their lovely pens as a remembrance. All staff...

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Helpful?
Thank Christine S
thedorchester, General Manager at The Dorchester, responded to this review

Dear Christine S, Many thanks for taking the time to leave your review from your recent stay at The Dorchester. I enjoyed reading how accommodating our staff were from beginning to end, and that you thought the food was also exquisite. I look forward to sharing your kind words with the all the team’s here at the hotel and I...

Alexandria, Virginia
Reviewed 10 July 2014

My husband and I just spent a week at the Dorchester and it was wonderful. It is a quietly elegant place and everyone is ready to do anything to make you feel comfortable or help you. The 24 hour concierge was amazing and helped us time and again to do the things we wanted. We especially loved the breakfast and...

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Helpful?
Thank BetsyM2101
John S, General Manager at The Dorchester, responded to this review

Dear BetsyM2101, I was delighted to read of your recent stay at The Dorchester and how our concierge team assisted you with things to do whilst in London and that you especially enjoyed your breakfast, followed by your ‘beautiful and quiet’ room. I am pleased to read that you thought our hotel location was ideal for staying in London and...

Buckingham, United Kingdom
Reviewed 9 July 2014

We visited The Dorchester as part of birthday celebrations for my Wife's 60th. From beginning to end the Staff at The Dorchester treated us like "royalty". This Hotel and its staff deserve every accolade they are given. Anyone who is thinking of going there, dont hesitate. iTS NOT CHEAP but for a celebration its perfect.

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Helpful?
Thank Bucksmjb
John S, General Manager at The Dorchester, responded to this review

Dear Bucksmjb, Many thanks for taking the time to leave your review of your recent visit to The Dorchester to celebrate your wife’s 60th birthday. I enjoyed reading about the excellent service you received and that your experience was perfect from start to finish. I look forward to welcoming you back to The Dorchester in the hopefully not too distant...

Oxfordshire, United Kingdom
Reviewed 7 July 2014

We stayed over Wimbledon Final weekend in a junior suite for two nights. The staff are brilliant, nothing is too much trouble and for a large hotel they make you feel like you are the only guests. From the moment we arrive we were greeted by friendly porters and doormen. Then the reception staff had us laughing and as we...

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2Thank Peter G
John S, General Manager at The Dorchester, responded to this review

Dear Peter G, I enjoyed reading of your recent stay at The Dorchester during the Wimbledon final weekend and in particular our how our dedicated staff made your experience memorable from the moment you arrived. I will be sure to share your positive comments with our porters, doormen and reception team here at the hotel and I shall also ensure...

New York City, New York
Reviewed 7 July 2014

Spend the weekend in this lovely property situated across Hyde Park. Reception was graciously polite, we were in a corner suite 517/518. Room service breakfast took a rather long 37 mins on a saturday for a continental order but bread basket truly fresh and worth the wait!

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1Thank views_gal_in_town
John S, General Manager at The Dorchester, responded to this review

Dear views_gal_in_town Thank you for your review following your recent stay at The Dorchester. I enjoyed reading how you thought our reception staff were graciously polite and that you enjoyed your suite with views of Hyde Park. Thank you for your comments regarding your room service breakfast, which i will look into with our Food & Beverage Manager. I am...

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Staying in Mayfair

Neighbourhood Profile
Mayfair
Set beside some of London's best parks and home to world-class galleries, luxurious hotels, and famed thoroughfares, the ultra upscale Mayfair is one of London's most exclusive haunts. Here the shopping is haute, the dining is exquisite, and the nightlife is vibrant. A casual stroll through the area’s chic streets will reveal that Michelin stars and chauffeured cars are practically the norm here. Even if you're on a tight budget, this exceptionally well connected swath of Central London is worth exploring, if only for the chance to take a peak at the goings on of upper crust English society.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Food & drink at the hotel
The Promenade at The Dorchester
The Promenade at The Dorchester
Cuisines: European, British, International
The Grill at The Dorchester
The Grill at The Dorchester
Cuisines: European, British, Grill
Alain Ducasse at The Dorchester
Alain Ducasse at The Dorchester
Cuisines: French, European, Contemporary
China Tang at The Dorchester
China Tang at The Dorchester
Cuisines: Chinese, Asian
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Dorchester occupies the most prestigious acre and a half of real estate in the world, in the heart of Mayfair overlooking the glorious green expanse of Hyde Park. The preferred hotel of British society, The Dorchester embodies the highest service values whilst its design and character exude 1930s glamour with a contemporary edge. Prized for its spacious and beautifully designed rooms and suites, The Dorchester’s restaurants and bars - Alain Ducasse, China Tang, The Grill and The Promenade – also attract Londoners and the glitterati alike. The Dorchester Spa was recently transformed to create the most desirable and indulgent pampering destination in London with a uniquely named Spatisserie for tea and cake. ... more   less 

Additional Information about The Dorchester

Address: 53 Park Lane | Mayfair, London W1K 1QA, England
Region: United Kingdom > England > London > Mayfair
Price Range: ₹ 36,158 - ₹ 67,074 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Dorchester 5*
Number of rooms: 244
Reservation Options:
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Also Known As:
The Dorchester Hotel London
Dorchester Hotel London
Dorchester London
Hotel Style:
#16 Spa Hotel in London
#37 Romantic Hotel in London
#40 Luxury Hotel in London
#58 Family Hotel in London
#64 Business Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from The Dorchester staff and other travellers.
8 questions
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Weymouth, Massachusetts
1 month ago
Cardiff, United Kingdom
London, United Kingdom

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Questions? Get answers from The Dorchester staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Come hungry!”
 of 5 bubbles Qatargirl, 3 Feb 2017 | Read review
“Good luck!!”
 of 5 bubbles JP3004, 4 Jan 2017 | Read review
“Did not stay”
 of 5 bubbles harryb904, 24 Dec 2016 | Read review
“Don't book breakfast,check the view from the room”
 of 5 bubbles davidjhoward, 12 Dec 2016 | Read review
“The beef is lovely! get there early and enjoy the seasonal atmosphere, have coffee in the Promenade - lovely!”
 of 5 bubbles tummypassion, 9 Dec 2016 | Read review
5 of 5