We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Chelsea Townhouse

avatar-imageavatar-imageavatar-image
Traveller (238)
Room & Suite (159)
Videos (1)

View prices for your travel dates

Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.

About

#105 of 1,170 hotels in London
Location
Cleanliness
Service
Value
A romantic town-house hotel built in 1890 and emanating all the grandeur that is associated with the 19th century, the Draycott Hotel is one of the finest hotels in Kensington. A sight to behold and renowned in the area, this red-brick Edwardian hotel has been lovingly restored and provides an opulent home away from home for guests. Conveniently located for those who wish to undertake an excursion around London's boroughs, just around the corner from the hotel you will discover Chelsea’s fashionable Sloane Square and the beautiful borough of Kensington. Combining traditional, timeless elegance with quintessentially British luxury and hospitality.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free High Speed Internet (WiFi)
Bar / lounge
Taxi service
Salon
24-hour security
Baggage storage
24-hour front desk
Dry cleaning
Wifi
Restaurant
Breakfast buffet
Breakfast in the room
Concierge
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Shops
Laundry service
Ironing service
Shoeshine
Show more
Room features
Allergy-free room
Bathrobes
Air conditioning
Desk
Housekeeping
Minibar
Flatscreen TV
Bath / shower
Room service
Safe
Telephone
Iron
Hair dryer
Show more
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Hidden Gem
Quiet
Languages Spoken
English, Spanish, Italian, Portuguese
971Reviews12Q+A97Room tips
Traveller rating
  • 773
  • 147
  • 26
  • 13
  • 12
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
avatar-image
L G wrote a review Feb 2024
Manchester, United Kingdom11 contributions20 helpful votes
This hotel was faultless! A real luxury experience, only wish we could have stayed longer. Excellent friendly staff and super check in. All the amenities you would require. A large room with attention to detail, excellent light and very quiet. Gorgeous bathroom with powerful shower, great products and super fluffy towels and dressing gown. The location was spot on, metres from shops, a 5 min walk to tube and even less till you’re on the King’s Road. We didn’t have breakfast in the hotel, so can’t comment on that. A real 5 star hotel!
Read more
Date of stay: January 2024Trip type: Travelled as a couple
Room Tip: Stay for as long as you can!
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Elizabeth_KCC wrote a review May 2022
Toronto, Canada86 contributions73 helpful votes
Hotel's Favourite
I debated whether or not to write this review as I feel that I might let the cat out of the bag about this wonderful jewel in the crown...and I don't want to have to compete for a room in future ! This oasis in Sloane Square, with its sumptuously cozy reception rooms, gorgeous private garden, a check in involving being welcomed in, seated at a lovely desk and attended to as you ease in to your stay, and tea time, prosecco time and - best of all - nightly hot chocolate time is simply ideal. It was clear from those I met that most guests are return visitors and likely second generation of Draycott devotees. The bedroom I stayed in (the Redgrave, at the top of the house) was charming, comfortable and quiet. The entire experience was "wealthy and erudite great aunt invites you - her favourite niece - for a weekend up in London". The staff, of course, sent the experience over the top: while breakfast room, late afternoon porter and morning office teams were personable and friendly, Sherlun, Rana and John deserve a special note. These gentlemen, in their own unique ways, were clearly "wealthy great aunts' trusted and loyal retinue", who naturally anticipated your every need. Looking forward to my return.
Read more
Date of stay: April 2022
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Share
avatar-image
Megan S wrote a review Jan 2024
4 contributions
The hotel was just amazing! The staff were extremely professional, helpful, and friendly. The hotel is beautiful, with gorgeous, comfy rooms that are immaculately presented. We stopped singing the hotels praises and I already want to get booked in for another trip. A fab experience from start to finish.
Read more
Date of stay: January 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
skippy482013 wrote a review Dec 2023
New York67 contributions56 helpful votes
Wonderful staff, fine service and a fabulous location close to the Sloane Square tube stop with Ottolenghi around the corner for breakfast. One walks up an MC Escher stairway, which is amusing the first day but grows tiresome after several days of wandering around the streets with limited mobility. The main room is lovely, a settee, good desk, wonderful bed. Down a small hall is a closet masquerading as a bathroom. How anyone larger than my 160 pound, 5 foot 8 inch frame gets in the shower boggles the mind. Benny Hill would have had a field day. The small hallway between the bath and bedroom is kept a full 10 degrees cooler as the cold air from the condensing cooler blasts down from above. The designer and architect should be taken before their peers and punished by standing naked in the middle of the night groping for a light switch. This may be a quaint remembrance of Britain at the beginning of the last century, when one had to dash from the water closet through draughty halls to a warm bed, but it is 2023. So next time a frightfully cheery well-scrubbed face gazes into your jet-lagged fog and says, “Your room here at the Cadogan Gardens is taken, but we have a lovely room for you just around the corner down the street in our sister hotel. Will you take it?” Don’t.
Read more
Date of stay: December 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
AussieBlazers wrote a review Sept 2023
Sydney, Australia140 contributions108 helpful votes
The hotel is undergoing major renovations. The room next door to mine had drilling and hammering all day at a level louder than a lawn mower. The management acknowledged the issue but were unable or unwilling to stop the noise. In addition there are workmen constantly wandering in and out of the hotel, and whilst they are polite, it does not create the peaceful and boutique environment that one would expect from a 5 star hotel.
Read more
Date of stay: August 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
GGzzzzzz wrote a review Jul 2023
Sydney, Australia28 contributions6 helpful votes
Wow. What a wonderful stay at a truly wonderful hotel. We had been pre-warned about renovations taking place next door but couldn't hear a thing. The service from the staff was exceptional and the location is amazing. The decor might not be to everyone's taste however it was in perfect condition and we appreciated the history. Loved our stay and hope to be back one day.
Read more
Date of stay: July 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
TheZoo wrote a review Mar 2023
Bay Area35 contributions30 helpful votes
I wish I could write a really positive review about this hotel because I had such high expectations based most all other reviews. Unfortunately, it did not live up to those expectations. (I wish I had remembered to write my thoughts sooner as some memories about our stay are no longer vivid.) We stayed here for 10 nights in June 2022 in the Shaw Suite. I would expect that 10 nights in a small hotel and staying in a large suite on the same floor as the reception that someone would remember our names but we had to tell them almost every time we went to the reception desk. Sometimes it seemed like we were annoying them which is odd since it't the hotel that requires you to leave your key with them. There were several very nice employees in particular the older man of color who often worked in the evening. He was always so positive and happy. (I'm feeling a bit hypocritical for not asking/knowing his name). The Shaw Suite is big and comfy. The bed was comfortable. We loved to put on the fireplace at night. There is a door in the suite that leads out into the lovely courtyard. The bathroom is big but needs better lighting. Note that the step into the shower/tub is high and could be dangerous for anyone who is physically challenged. The breakfast room has a good amount of food but really needs to change it up a bit. Eating the same thing for 10 mornings gets boring and asking for different options seemed a bit of a hassle sometimes to those who were working (maybe the person who was supposed to be cooking was the issue?). There were some lovely workers in the breakfast room though with several going out of their way. There is a great pedestrian street just around the corner with restaurants, a bakery, patisserie, coffee shops, cheesemonger, retail shops, a convenience store, etc. There are two things to note. You often have to ring the bell to get in the hotel. This is great for safety but not great at night or when it is raining or hot since there is no cover at the front entrance. Because the hotel is small and not heavily staffed, you might have to wait for someone to buzz you in. Also note that if you are physically challenged, this steps up the entrance might be difficult. Even though this is purely esthetic, the carpets in the main areas are old and stained and rather gross looking. I know it's expensive to replace carpet but they really should have replaced it during the Covid downturn. And some of the furniture could definitely be replaced or reupholstered. While those pieces might make it seem like you are stepping back in time or at your grandmother's house, they are a bit too shabby for what is supposed to be an more upscale hotel. In general, The Draycott is not a bad choice and it makes me sad to not rave about it but I doubt we will stay again.
Read more
Date of stay: June 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Share
avatar-image
saltacity wrote a review Dec 2022
Weinheim, Germany1068 contributions369 helpful votes
+1
Very nice hotel located just around the corner from Sloane Square and walking distance to Harrod’s. The hotel is a beautiful 130 years old building taking you back to the grandeur of the British Empire. Staff is very friendly and service is impeccable. Definitely not a cheap place to stay but well worth it.
Read more
Date of stay: December 2022
Rooms
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Vegigal wrote a review Nov 2022
Poole, United Kingdom70 contributions52 helpful votes
This was our first visit to this hotel. I loved the Edwardian charm of the building and particularly loved the working fireplace in our room. Also the drawing room, where the complimentary bits are a nice touch. The location is fantastic and the staff are as charming as the hotel itself. A few points that could be addressed for a 5 star hotel would be valet parking, tea/coffee making and homemade biscuits in room. Also maybe more staff training. Albeit they were all super helpful, they were a little lost when asked for directions, maps, then loose leafed tea arrived in a teapot without tea strainer, then the next day the tea strainer arrived without the tea! After asking for one! Also maintenance needs doing in rooms. General decorating, new bedding, ours was ripped and marked in places. We also had no hot water on our first night so unable to bath before our evening out, and a leak through a ceiling light on our last day. But we would return when these points are hopefully addressed.
Read more
Date of stay: November 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Kirsty M wrote a review Oct 2022
Bourne, United Kingdom304 contributions129 helpful votes
Top service in a very small quant traditional English hotel. We have never stopped in this location in London before but due to us traveling early from Victoria the following morning we thought it would be convenient. Our bags were brought to our room in an old converted house. Our room had a large four poster bed, a lovely sitting area and was very clean. It looked over the gardens and was very quiet. We were given a complimentary drink from the self serve honestly bar on arrival, due to us being part of the Accor group hotel member. You were able to help yourself to tea and biscuits in the lounge. We didn’t have breakfast due to the early start. The staff were very pleasant and helpful. Overall a wonderful stay and we certainly would stop again.
Read more
Date of stay: October 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Share
Previous
123456
Not the right property for you?
There are more places to choose from in the London area.
ALSO KNOWN AS
draycott hotel london
FORMERLY KNOWN AS
Draycott Hotel
LOCATION
United KingdomEnglandLondonChelsea
NUMBER OF ROOMS
35
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

THE CHELSEA TOWNHOUSE (London) - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about The Chelsea Townhouse
Which popular attractions are close to The Chelsea Townhouse?
Nearby attractions include Saatchi Gallery (0.3 km), Cadogan Hall (0.2 km), and Sloane Square (0.1 km).
What are some of the property amenities at The Chelsea Townhouse?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at The Chelsea Townhouse?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Chelsea Townhouse?
Guests can enjoy an on-site restaurant and a lounge during their stay.
What are some restaurants close to The Chelsea Townhouse?
Conveniently located restaurants include The Five Fields, Kahani, and Wulf & Lamb - Chelsea.
Are any cleaning services offered at The Chelsea Townhouse?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at The Chelsea Townhouse?
The staff speaks multiple languages, including English, Spanish, Italian, and Portuguese.
Are there any historical sites close to The Chelsea Townhouse?
Many travellers enjoy visiting Houses of Parliament (2.5 km), Tower of London (6.0 km), and Churchill War Rooms (2.3 km).