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Hotel Indigo London Tower Hill

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#70 of 1,080 Hotels in London
Certificate of Excellence
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Hotel Indigo London Tower Hill
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1,235 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Indigo London Tower Hill
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Showing 1,113: English reviews
maryland
Reviewed 14 May 2014

My significant other and I recently spent a week at Hotel Indigo Tower Hill London and overall, I left feeling it was just..."average". I must say that I use Trip Advisor for all of my trips and I've never been disappointed, but unfortunately this hotel fell below the mark. Initially, I was a little taken back by the small reception...

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3Thank COCOBEANL
IHGCare, Guest Relations Manager at Hotel Indigo London Tower Hill, responded to this review

Dear COCOBEANL, Thank you for taking the time to convey your comments regarding your recent experience with us. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs. It is always nice to hear our staff was pleasant and accommodating. We have taken note and wish to thank...

Wahroonga, New South Wales, Australia
Reviewed 10 May 2014

Stayed here for 2 nights recently and the hotel was not what we expected at all. The photos are very misleading as the reception area and our room were tiny. Very dark room but nice bathroom. We were initially very impressed with the staff after they let us in to our room at 9.45am but not so impressed when they...

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4Thank Jo M
IHGCare, Guest Relations Manager at Hotel Indigo London Tower Hill, responded to this review

Dear Jo M, Thank you very much for your feedback. We value your comments as they enable us to further improve our services and to surpass the very high standards our guests expect. I am very disappointed to hear the troubles you have encountered. I sincerely apologize for the poor experience and service issues you had during your stay. Although...

Bristol, United Kingdom
Reviewed 9 May 2014

We arrived at this hotel on the 10th of March 2014 for an overnight stay before flying to Sydney Australia. The reception we got by Celia and staff was second to none, we were amazed by our room. It was excellent. All thought out our stay the staff could not do enough for us. Celia was great , she is...

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Helpful?
Thank Stephen B
Indigoteam, Guest Relations Manager at Hotel Indigo London Tower Hill, responded to this review

Dear Guest Thank you for your wonderful review. The Hotel Indigo Team take pride in making our guests feel extra special and are delighted that you acknowledge our staff as an asset to the hotel. We are thrilled that your stay was one to remember and look forward to your next visit!

Bristol, United Kingdom
Reviewed 5 May 2014

We have only ever been to one Indigo before but this stood up to what we have come to expect of this chain. Tucked away in Tower Hill with tube 2 minutes away and Tower Bridge plus Tower of London 5 minutes walk away. It could not be better with smiling polite receptionist who make you feel so welcome and...

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1Thank Juliemick2012
Indigoteam, Guest Relations Manager at Hotel Indigo London Tower Hill, responded to this review

Dear Guest, Thank you for giving us an almost perfect rating and for pointing out a few of our best features: service, room, amenities and proximity to places you want to reach. It was our pleasure to make yuour weekend worth its while.

Lisbon, Portugal
Reviewed 3 May 2014

The pictures in the advertisment is not what you get when you arrive and the receptionist tries to persuade you to upgrade to the suite which you thought you were getting but didn't. False advertisement should be illegal..Room was so small you didn't have space to place your toiletries in the bathroom and it was a double not a queen...

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3Thank loumaxx
Indigoteam, Guest Relations Manager at Hotel Indigo London Tower Hill, responded to this review

Dear Guest, We're as equally disappointed that we haven't lived up to your standards. And your question is just as good as ours: if we were that bad, how did we get such rave reviews that we really appreciate and are so grateful for. We at Hotel Indigo London Tower Hill always aim to give our guest the highest standards...

St Albans, United Kingdom
Reviewed 27 April 2014

I've never had a bad experience at an Indigo, and my second stay here was no exception. Very warm welcome on reception, and was able to check in at 11.00. Upgraded to a corner suite with lots of space and typically interesting decor. Hotel is conveniently situated close to Underground and DLR, with numerous bus routes in the vicinity -...

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1Thank PMc23
Indigoteam, Guest Relations Manager at Hotel Indigo London Tower Hill, responded to this review

Dear Guest, Despite the minimal discomforts, you rated us almost perfect. Thanks! And yes, we try our very best to make sure you never have a bad experience at Indigo, moreso at ours. See you again one of these days.

London, United Kingdom
Reviewed 27 April 2014

This is a small hotel, so we got a personal service. It was my husbands birthday so they managed to upgrade us and leave a token surprise in the room which was a really nice touch. The room was very stylish and plenty large enough, quiet at night, and the restaurant area was also very nicely decorated with a small...

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Thank QueenTilly
Indigoteam, Guest Relations Manager at Hotel Indigo London Tower Hill, responded to this review

Dear Guest, That's what's nice about being small: we get close enough to provide personal service. Thank you for making us part of your husband's birthday Please do stay with us again when you come. We wii look forward to that.

London, United Kingdom
Reviewed 27 April 2014

I stayed here for 2 nights over a weekend and loved the hotel. It is not the most beautiful of buildings as you approach but the welcome from the staff was friendly. The foyer is quite funky and modern - and it had a bar/restaurant off the reception area. I didn't try either but the food and drinks menu looked...

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3Thank aks120LasVegas
Indigoteam, Guest Relations Manager at Hotel Indigo London Tower Hill, responded to this review

Dear Guest, Wonderful review. You cited our good points but didn't forget to mention the bad ones as well, emphasizing that these were London characteristics and not hotel-related. Thanks. And thanks too for making us your favourite London hotel.

Alderley Edge, United Kingdom
Reviewed 21 April 2014 via mobile

Stayed for Easter weekend. This hotel had a great room, bathroom and facilities. The staff are second to none in terms of their level of service and willingness to help. Will always go back now. The location is great as you can walk down the road 3 mins and you are at the Tower of London and the river. Aldgate...

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2Thank Clayto2014
Indigoteam, Guest Relations Manager at Hotel Indigo London Tower Hill, responded to this review

Dear Guest, We're more than glad you had a wonderful stay to want to come back. We look forward to that. It is our pleasure to be of service. Thanks!

Cumbria UK
Reviewed 21 April 2014

Had a fantastic stay at Indigo. The hotel is lovely and well maintained with funky design features, but its the staff that make it very special. They are all friendly, helpful and totally customer focused. Tomas especially needs a mention for his wonderful tips and reccomendations that made our stay very special. I wouldn't hesitate to book this hotel -...

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Thank jkmoobs
Indigoteam, Guest Relations Manager at Hotel Indigo London Tower Hill, responded to this review

Dear Guest, We'll make sure the staff gets to hear your remarks, especially Tomas.Thats one of the assets of Indigo, its Excellent staff. Thank you!

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Staying in City of London

Neighbourhood Profile
City of London
From its ancient past as a Roman trading outpost to its 21st century status as the wealthiest square mile in the world, the financial district known simply as “The City” is one of London's most historic and fascinating neighbourhoods. Here high rise office towers such as Norman Foster’s Gherkin mingle with Roman ruins and architectural marvels from virtually every era in between, including Christopher Wren's glorious St.Paul's Cathedral, and John Soane's dauntingly classicist Bank of England. This neighbourhood is also home to some of the finest restaurants and plushest hotels in Europe, in addition to an assortment of of watering holes, upscale shops, and Tube stations. During the week, the City is abuzz with white collar workers going about their business; the weekend sees this area turn into a quiet haven for sightseers.
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Business Centre with Internet Access
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Ideally located near Tower Bridge and the Tower of London, Hotel Indigo London Tower Hill is just a stone's throw away from all of London's transportation links and so eminently suitable to both leisure visitors and business travellers alike. ... more   less 

Additional Information about Hotel Indigo London Tower Hill

Address: 142 Minories, London EC3N 1LS, England
Region: United Kingdom > England > London > City of London , East End / East London
Price Range: ₹ 10,437 - ₹ 20,943 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Indigo London Tower Hill 4*
Number of rooms: 46
Reservation Options:
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Hotel Style:
#47 Romantic Hotel in London
#65 Luxury Hotel in London
#66 Business Hotel in London
#70 Family Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Indigo London Tower Hill staff and other travellers.
11 questions
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Questions? Get answers from Hotel Indigo London Tower Hill staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Just enquire about room renovation progress, all rooms I have stayed in are good.”
 of 5 bubbles DerbyWanderer, 17 Jan 2017 | Read review
“not much of a view given the neighborhood but i believe all rooms will give you a peaceful night's rest”
 of 5 bubbles JayC454, 8 Jan 2017 | Read review
“Family room has kitchenette & washing machine.”
 of 5 bubbles theconnellyclan5, 28 Nov 2016 | Read review
“Room 308 was for us quite pleasant with a four poster bed. Good luck and goodbye from me to all fellow travellers.”
  • Plush toilet, wash bowl and rain shower
  • Four poster bed with chairs and coffee table
  • Free standing lamp and tall mirror
  • Safe , Nespresson Coffe machine and drinks facilities
  • View from room window of buildings across, bus station and bus route.
  • Bus station on the left.
 of 5 bubbles dannyb411, 7 Nov 2016 | Read review
“all rooms are quiet - higher floors give better views”
 of 5 bubbles 313jons, 19 Oct 2016 | Read review
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