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27/8/2017 28/8/2017
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    Best Western Seraphine Kensington Olympia Hotel

    225 Kensington High Street, London W8 6SA, England
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    27/8/2017 28/8/2017
    Savings alert: 14% below average rate

    The price you found is 14% lower than this hotel's average rate of US$ 136/night.

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    Traveller (104)
    Room & Suite (139)
    Dining (24)
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    Overview
    • Excellent22%
    • Very good41%
    • Average23%
    • Poor9%
    • Terrible5%
    Travellers talk about
    Free Wifi
    Breakfast included
    Air Conditioning
    Non-Smoking Hotel
    Bar/Lounge
    Multilingual Staff
    Dry Cleaning
    Housekeeping
    Free Parking
    4.0 Star Hotel
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    Offers from Best Western Seraphine Kensington Olympia Hotel
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    London Lodge Hotel
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    Rooms
    27 Aug28 Aug
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (433)
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    There are newer reviews for Best Western Seraphine Kensington Olympia Hotel
    See the most recent reviews

    11 - 15 of 304 reviews

    Reviewed 30 June 2017 via mobile

    Braun tape on the main entrance door, carpet in the staircase with holes at each step, lift out of order, very small rooms with too soft mattress for 190 pounds, incapable of issuing an invoice in case of anticipated departure (I could pay, but not...More

    Thank GuifromLausanne
    Response from Ronnie C, General Manager at Best Western Seraphine Kensington Olympia HotelResponded 10 July 2017

    Dear Guest Thank you for your review but I am slightly confused with regards to the hotel that you are referring to. The review is put on Seraphine Olympia which is not close to Kensington palace and not next to Hyde Park. Regards Ronnie Cherian...More

    Reviewed 28 June 2017 via mobile

    We came and stayed for a festival on a Saturday night and we found the hotel clean and perfectly adequate. The rooms are compact but have everything you need. We stayed during the 33 degrees heatwave and thanks to the aircon the room stayed cool...More

    1  Thank Shona E
    Response from Ronnie C, General Manager at Best Western Seraphine Kensington Olympia HotelResponded 30 June 2017

    Dear Guest Thank you for your wonderful endorsement especially relating to the team members. For obvious reasons your review is sitting right on top of the notice board displayed in our staff room and it is reviews like this that makes all the difference. I...More

    Reviewed 19 June 2017 via mobile

    Only stayed one night room clean, quite and cool as the outside temp 30C. The breakfast was excellent. Highly recommend as close to 2 underground stations and big business tours. Great walks through parks.

    Thank HappyKiwi66
    Response from Ronnie C, General Manager at Best Western Seraphine Kensington Olympia HotelResponded 22 June 2017

    Dear guest Thank you for your recent review and I was very pleased to note that you enjoyed your stay with us. Look forward to your return visit Regards Ronnie Cherian General Manager

    Reviewed 18 June 2017

    Room was very small, access to reception very difficult with a long flight of stairs to reach it, found silverfish in bathroom, cold breakfast in a box in the room with no where to sit but the bed was a good try but unsatisfactory, hotels...More

    Thank mcjames2017
    Response from Ronnie C, General Manager at Best Western Seraphine Kensington Olympia HotelResponded 22 June 2017

    Dear guest On behalf of the entire team please accept my sincere apologies for not being able to meet all your expectations. We were refurbishing our restaurant and during that period breakfast was being delivered direct to all the bedrooms. the good news is that...More

    Reviewed 8 June 2017 via mobile

    If you have business in Kensington you may consider the BW Seraphine but be aware that the rooms are small, difficult to access (the hotel is a true maze) and not quiet at all. Even if my window was towards a side street, all traffic...More

    Thank Aare R
    Response from Ronnie C, General Manager at Best Western Seraphine Kensington Olympia HotelResponded 22 June 2017

    Dear Guest Thank you for your review and the good news is that all the refurbishments works have now been completed and the feedback is very positive. All our bedrooms are double glazed but being on Kensington high street the noise cannot be totally avoided....More

    London Lodge Hotel
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    NH London Kensington
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    The Rockwell
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    #310 of 1,069 hotels in London
     
    About
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Breakfast included
    • Hotel Amenities
    • Breakfast included
    • Dry Cleaning
    • Laundry Service
    • Multilingual Staff
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Things to do
    • Bar/Lounge
    Details
    • Price range
    • US$ 118 - US$ 206 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Smoking rooms available
    • Number of rooms
    • 40
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Orbitz, Travelocity, Agoda, Priceline, Cheap Tickets, Hotwire, TripOnline SA, Cancelon, HotelQuickly and Evoline ltd so you can book your Best Western Seraphine Kensington Olympia Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • London >
    • Kensington and Hyde Park
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    Traveller (104)
    Room & Suite (139)
    Dining (24)
    Hotel & Grounds (95)
    Bathroom (16)
    Nearby
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    .63 km away
     
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    .46 km away
     
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    NH London Kensington
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    .57 km away
     
    Nearby Restaurants
    Kitchen W8
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    Balans Soho Society - Kensington
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    Byron Kensington
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    .09 km away
    Sticky Fingers
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    .04 km away
    Nearby Attractions
    Leighton House Museum and Art Gallery
    529 reviews
    .40 km away
    The Roof Gardens
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    .43 km away
    Kensington High Street
    181 reviews
    .37 km away
    The Design Museum
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    .15 km away
    Ask a question
    Questions & Answers
    Tara P
    2 June 2017|
    AnswerShow all 5 answers
    Response from Ronnie C | Property representative |
    Yes of course and we look forward to welcome you . regards ronnie
    0
    Votes
    des h
    18 May 2017|
    Answer
    Response from nsalinas2017 | Reviewed this property |
    You walk next door and eat there. Who said anything about a kitchen or bar? It was what I thought about this hotel. Good place and food for the night.
    0
    Votes
    kerry452
    15 March 2017|
    AnswerShow all 4 answers
    Response from Ronnie C | Property representative |
    Dear Guest Thank you for your enquiry and the earliest check in will be 2 pm but in case we do have the availability we will be happy to check you earlier. Regards Ronnie
    0
    Votes
    Room Tips
    "Ask for one over looking the side street"
    Read review
    "Book a different hotel."
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    "Ask for a back room as it will be quiet."
    Read review
    "We had a view of the street which was nice. We opened the window for fresh air."
    Read review
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