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    Best Western Seraphine Kensington Olympia Hotel

    225 Kensington High Street, London W8 6SA, England
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    1/10/2017 2/10/2017
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    US$ 157
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    Traveller (108)
    Room & Suite (143)
    Dining (24)
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    Overview
    • Excellent22%
    • Very good41%
    • Average23%
    • Poor9%
    • Terrible5%
    Travellers talk about
    Free Wifi
    Breakfast included
    Air Conditioning
    Non-Smoking Hotel
    Multilingual Staff
    Dry Cleaning
    Housekeeping
    Free Parking
    4.0 Star Hotel
    All hotel details
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    Best Western The Cromwell
    1,302 reviews
    #637 of 1,072 hotels in London
     
    Best Western Burns Hotel Kensington
    1,323 reviews
    #549 of 1,072 hotels in London
     
    Best Western Plus Seraphine Hammersmith Hotel
    697 reviews
    #529 of 1,072 hotels in London
     
    Seraphine London Kensington Gardens
    452 reviews
    #695 of 1,072 hotels in London
     
    Rooms
    1 Oct2 Oct
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Reviews (440)
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    1 - 5 of 307 reviews

    Reviewed 2 weeks ago

    Nice hotel in a good location, but not close to the main attractions. The staff were friendly and helpful. We stayed 4 nights in a triple room. Room was small but comfortable. Good breakfast and free wi-fi. Recomendable.

    Thank andres_s_1970
    Response from Ronnie C, General Manager at Best Western Seraphine Kensington Olympia HotelResponded 2 weeks ago

    Dear guest thank you for your feedback and I am really pleased that you enjoyed your stay with us. The team and I look forward to welcoming you back. Regards Ronnie Cherian

    Reviewed 3 weeks ago

    A return visit to this hotel in fact we have stayed twice in 6 weeks. This is a comfortable hotel, rooms are a little small but OK, reception staff are friendly and the continental breakfast sets you for the day. 2nd visit was to go...More

    1  Thank sayxs
    Response from Ronnie C, General Manager at Best Western Seraphine Kensington Olympia HotelResponded 2 weeks ago

    Dear Guest Thank you for your feedback and there is nothing more satisfying when guests choose to return. I hope you enjoyed the festival and look forward to welcoming you back. Warm regards Ronnie Cherian

    Reviewed 4 weeks ago

    We stayed here for two nights. we were attending the London Film & Comic Con, which was within walking stance of the hotel. On arrival we were greeted by friendly staff who gave us our room cards. The room itself was very clean and tidy,...More

    Thank syadams86
    Response from Ronnie C, General Manager at Best Western Seraphine Kensington Olympia HotelResponded 4 weeks ago

    Dear Guest Thank you for your review and all the feedback. I am sorry for the inconvenience that you experienced because that could have been sorted on the spot there and then. I will indeed speak to the team about solving issues rather than leave...More

    Reviewed 17 August 2017 via mobile

    Starting from the entrance to the hotel there were many areas that lacking as a Best Western. One key problem is that there is no lift at the entrance and the lobby is on the first floor, which means you have to carry your luggage....More

    Thank suranthaka
    Response from Ronnie C, General Manager at Best Western Seraphine Kensington Olympia HotelResponded 4 weeks ago

    Dear Guest Thank you for your feedback and let me apologise for the shortcomings that you encountered during your stay. Reading your comment it seems that this goes back to May of this year when we were renovating our dining room. Unfortunately the lift that...More

    A TripAdvisor Member
    6825
    Reviewed 15 August 2017 via mobile

    Front desk, friendly, room was very small, difficult to walk around the bed, as I had a bad leg, Shower was very good ( power shower) Breakfast good, croissants, toast yogurt Choice of coffee, Didn't sleep a wink air con was making noise,felt like it...More

    Thank A TripAdvisor Member
    Response from Ronnie C, General Manager at Best Western Seraphine Kensington Olympia HotelResponded 16 August 2017

    Dear Guest Thank you for your feedback and I am glad that besides the size of the room you enjoyed your stay with us. Not all the rooms are of a similar size and my suggestion is that you book direct with the hotel explain...More

    Best Western The Cromwell
    1,302 reviews
    #637 of 1,072 hotels in London
     
    Best Western Burns Hotel Kensington
    1,323 reviews
    #549 of 1,072 hotels in London
     
    Best Western Plus Seraphine Hammersmith Hotel
    697 reviews
    #529 of 1,072 hotels in London
     
    Seraphine London Kensington Gardens
    452 reviews
    #695 of 1,072 hotels in London
     
    About
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Breakfast included
    • Dry Cleaning
    • Laundry Service
    • Multilingual Staff
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    Details
    • Price range
    • US$ 131 - US$ 224 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Smoking rooms available
    • Number of rooms
    • 40
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Orbitz, Travelocity, Priceline, TripOnline SA, Cancelon, Hotwire, Agoda, Cheap Tickets, Evoline ltd and HotelQuickly so you can book your Best Western Seraphine Kensington Olympia Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • London >
    • Kensington and Hyde Park
    Add Photo Photos
    Traveller (108)
    Room & Suite (143)
    Dining (24)
    Hotel & Grounds (95)
    Bathroom (16)
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    Nearby Restaurants
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    Nearby Attractions
    Leighton House Museum and Art Gallery
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    Ask a question
    Questions & Answers
    Tara P
    2 June 2017|
    AnswerShow all 5 answers
    Response from Ronnie C | Property representative |
    Yes of course and we look forward to welcome you . regards ronnie
    0
    Votes
    des h
    18 May 2017|
    Answer
    Response from nsalinas2017 | Reviewed this property |
    You walk next door and eat there. Who said anything about a kitchen or bar? It was what I thought about this hotel. Good place and food for the night.
    0
    Votes
    kerry452
    15 March 2017|
    AnswerShow all 4 answers
    Response from Ronnie C | Property representative |
    Dear Guest Thank you for your enquiry and the earliest check in will be 2 pm but in case we do have the availability we will be happy to check you earlier. Regards Ronnie
    0
    Votes
    Room Tips
    "Ask for one over looking the side street"
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    "Book a different hotel."
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    "Ask for a back room as it will be quiet."
    Read review
    "We had a view of the street which was nice. We opened the window for fresh air."
    Read review
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