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3/9/2017 4/9/2017
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    Best Western Seraphine Kensington Olympia Hotel

    225 Kensington High Street, London W8 6SA, England
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    Best prices for your stay
    3/9/2017 4/9/2017
    US$ 125
    US$ 127
    US$ 126
    Traveller (108)
    Room & Suite (143)
    Dining (24)
    Overview
    • Excellent22%
    • Very good41%
    • Average23%
    • Poor9%
    • Terrible5%
    Travellers talk about
    Free Wifi
    Breakfast included
    Air Conditioning
    Non-Smoking Hotel
    Bar/Lounge
    Multilingual Staff
    Dry Cleaning
    Housekeeping
    Free Parking
    4.0 Star Hotel
    All hotel details
    Offers from Best Western Seraphine Kensington Olympia Hotel
    Deals (21)
    3 Sep4 Sep
    |
    1 room, 2 adults, 0 children
    • Executive Double
      US$ 125
      View Deal
    • Standard Room, 1 Double Bed, Non Smoking - Advanced Purchase (Free breakfast, Free WiFi)
      US$ 127
      View Deal
    • Executive Double Room - Non-refundable
      US$ 126
      View Deal
    All 21 deals for this property
    • Executive Double
      US$ 125
      View Deal
    • Executive Double
      US$ 125
      View Deal
    • Executive Double Room - Non-refundable
      US$ 126
      View Deal
    • Standard Room, 1 Double Bed, Non Smoking - Advanced Purchase
      US$ 127
      View Deal
    • Standard Room, 1 Double Bed, Non Smoking - Advanced Purchase
      US$ 127
      View Deal
    • Standard Room, 1 Double Bed, Non Smoking - Advanced Purchase (Free breakfast, Free WiFi)
      US$ 127
      View Deal
    • Standard Room, 1 Double Bed, Non Smoking - Advanced Purchase
      US$ 127
      View Deal
    • Standard Room, 1 Double Bed, Non Smoking - Advanced Purchase
      US$ 127
      View Deal
    • Standard Room, 1 Double Bed, Non Smoking - Advanced Purchase
      US$ 127
      View Deal
    • Standard Room, 1 Double Bed, Non Smoking - Flexible Rate
      US$ 141
      View Deal
    Collapse room deals
    View more room deals
    Showing room deals 1 - of 21
    Holiday Inn London - Kensington High Street
    4,176 reviews
    #607 of 1,069 hotels in London
     
    Amber Hotel
    11 reviews
    #694 of 1,069 hotels in London
     
    London Lodge Hotel
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    NH London Kensington
    1,566 reviews
    #248 of 1,069 hotels in London
     
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    50
    Reviews (435)
    Traveller rating
    Traveller type
    Time of year
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    1 - 5 of 305 reviews

    Reviewed yesterday

    We stayed here for two nights. we were attending the London Film & Comic Con, which was within walking stance of the hotel. On arrival we were greeted by friendly staff who gave us our room cards. The room itself was very clean and tidy,...More

    Thank syadams86
    Reviewed 6 days ago via mobile

    Starting from the entrance to the hotel there were many areas that lacking as a Best Western. One key problem is that there is no lift at the entrance and the lobby is on the first floor, which means you have to carry your luggage....More

    Thank suranthaka
    Response from Ronnie C, General Manager at Best Western Seraphine Kensington Olympia HotelResponded 4 days ago

    Dear Guest Thank you for your feedback and let me apologise for the shortcomings that you encountered during your stay. Reading your comment it seems that this goes back to May of this year when we were renovating our dining room. Unfortunately the lift that...More

    A TripAdvisor Member
    6022
    Reviewed 1 week ago via mobile

    Front desk, friendly, room was very small, difficult to walk around the bed, as I had a bad leg, Shower was very good ( power shower) Breakfast good, croissants, toast yogurt Choice of coffee, Didn't sleep a wink air con was making noise,felt like it...More

    Thank A TripAdvisor Member
    Response from Ronnie C, General Manager at Best Western Seraphine Kensington Olympia HotelResponded 6 days ago

    Dear Guest Thank you for your feedback and I am glad that besides the size of the room you enjoyed your stay with us. Not all the rooms are of a similar size and my suggestion is that you book direct with the hotel explain...More

    Reviewed 2 weeks ago via mobile

    The double room was extra small: 2.35m by 3m. We are pretty thin (BMI around 18-20), yet we could barely walk around the bed (one at a time, of course!). The bathroom was so small that the sink was accommodated over the WC, and it...More

    Thank Alessandra B
    Response from Ronnie C, General Manager at Best Western Seraphine Kensington Olympia HotelResponded 2 weeks ago

    Dear guest thank you for your review and I am sorry that we did not meet up with your expectations. Though there is nothing I can do about the room size I will certainly take on board allthe other points that you raised. Warm regards...More

    Reviewed 3 weeks ago via mobile

    We only stayed one night, thank goodness! 1. Do not book if you find stairs challenging, there is a lift but it's useless and don't think you even get help with your luggage! 2. The smell outside our room was rancid! Made me feel ill!...More

    Thank M0345
    Response from Ronnie C, General Manager at Best Western Seraphine Kensington Olympia HotelResponded 3 weeks ago

    Dear Guest On behalf of the entire team please do accept my very sincere apology during your recent stay with us. I honestly did not realise that the experience was so bad and the only suggestion I have is that please do book with me...More

    Holiday Inn London - Kensington High Street
    4,176 reviews
    #607 of 1,069 hotels in London
     
    Amber Hotel
    11 reviews
    #694 of 1,069 hotels in London
     
    London Lodge Hotel
    684 reviews
    #303 of 1,069 hotels in London
     
    NH London Kensington
    1,566 reviews
    #248 of 1,069 hotels in London
     
    About
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Breakfast included
    • Hotel Amenities
    • Breakfast included
    • Dry Cleaning
    • Laundry Service
    • Multilingual Staff
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Things to do
    • Bar/Lounge
    Details
    • Price range
    • US$ 116 - US$ 205 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Smoking rooms available
    • Number of rooms
    • 40
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Booking.com, Orbitz, Agoda, Expedia, Priceline, Travelocity, TripOnline SA, Hotwire, Cheap Tickets, Cancelon, HotelQuickly and Evoline ltd so you can book your Best Western Seraphine Kensington Olympia Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • London >
    • Kensington and Hyde Park
    Add Photo Photos
    Traveller (108)
    Room & Suite (143)
    Dining (24)
    Hotel & Grounds (95)
    Bathroom (16)
    Nearby
    London Lodge Hotel
    684 reviews
    .46 km away
     
    Amber Hotel
    11 reviews
    .47 km away
     
    Holiday Inn London - Kensington High Street
    4,176 reviews
    .41 km away
     
    NH London Kensington
    1,566 reviews
    .57 km away
     
    Nearby Restaurants
    Kitchen W8
    716 reviews
    .06 km away
    Balans Soho Society - Kensington
    386 reviews
    .14 km away
    Byron Kensington
    856 reviews
    .09 km away
    Sticky Fingers
    1,356 reviews
    .04 km away
    Nearby Attractions
    Leighton House Museum and Art Gallery
    530 reviews
    .40 km away
    The Roof Gardens
    374 reviews
    .43 km away
    Kensington High Street
    181 reviews
    .37 km away
    The Design Museum
    405 reviews
    .15 km away
    Ask a question
    Questions & Answers
    Tara P
    2 June 2017|
    AnswerShow all 5 answers
    Response from Ronnie C | Property representative |
    Yes of course and we look forward to welcome you . regards ronnie
    0
    Votes
    des h
    18 May 2017|
    Answer
    Response from nsalinas2017 | Reviewed this property |
    You walk next door and eat there. Who said anything about a kitchen or bar? It was what I thought about this hotel. Good place and food for the night.
    0
    Votes
    kerry452
    15 March 2017|
    AnswerShow all 4 answers
    Response from Ronnie C | Property representative |
    Dear Guest Thank you for your enquiry and the earliest check in will be 2 pm but in case we do have the availability we will be happy to check you earlier. Regards Ronnie
    0
    Votes
    Room Tips
    "Ask for one over looking the side street"
    Read review
    "Book a different hotel."
    Read review
    "Ask for a back room as it will be quiet."
    Read review
    "We had a view of the street which was nice. We opened the window for fresh air."
    Read review
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