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    Best Western Seraphine Kensington Olympia Hotel

    225 Kensington High Street, London W8 6SA, England
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    1/1/2018 2/1/2018
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    US$ 131
    US$ 131
    US$ 131
    Traveller (111)
    Room & Suite (143)
    Dining (24)
    Overview
    • Excellent22%
    • Very good41%
    • Average23%
    • Poor9%
    • Terrible5%
    Travellers talk about
    Free Wifi
    Breakfast included
    Air Conditioning
    Non-Smoking Hotel
    Multilingual Staff
    Laundry Service
    Housekeeping
    Free Parking
    4.0 Star Hotel
    All hotel details
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    Rooms
    1 Jan2 Jan
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
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    Reviews (457)
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    1 - 5 of 320 reviews

    Reviewed 3 days ago

    We had a weekend away to see a show so stayed one night on sat 9th December. We arrived early for check in but Aranit put himself out to find a room ready which we found to be clean, comfortable, great shower and we had...More

    Thank Deesuldo
    Reviewed 3 days ago via mobile

    Staff rude as per previous reviews, lift not working, rooms fairly clean but cramped. Was located in room 221 away from the traffic and the front of the building however as stated in other reviews there was some sort of generator noise going all night...More

    Thank HGDoncaster
    Reviewed 1 week ago

    Good location and no problems with cleanliness in my room. Acceptable size room given location and price. Staff i met were friendly. Downside was no towel in bathroom which I discovered only on stepping out of the shower, and had to make more use of...More

    Thank Charleslarge
    Response from Ronnie C, General Manager at Best Western Seraphine Kensington Olympia HotelResponded 4 days ago

    Dear Guest Thank you fro your feedback and apologise for the towel issue. I believe there was a problem with the laundry that week. There is not much call for drinks but we do stock everything and i am surprised at your comment about the...More

    Reviewed 1 week ago via mobile

    My girlfriend and I stayed hear for a couple of nights. Staff where all very friendly and helpful. Room was ok as it was clean and tidy. For what we paid for the room we couldn’t it was good value. We never had the breakfast...More

    Thank James W
    Response from Ronnie C, General Manager at Best Western Seraphine Kensington Olympia HotelResponded 4 days ago

    Dear Guest Thank you for your wonderful review and I am terribly disappointed that we failed on the small and important things. Standards should always be the highest immaterial of how much one has paid for the room. thank you for your understanding and wishing...More

    Reviewed 1 week ago

    Stayed in 2015 to attend an event at Royal Albert Hall, location is good but the hotel is average. Breakfast is nice, but service lacks attentiveness and attention to detail. Rooms, decor and cleanliness and below average. In reality the time of booking the hotel...More

    Thank DevonWood80
    Response from Ronnie C, General Manager at Best Western Seraphine Kensington Olympia HotelResponded 1 week ago

    Dear guest Thank you for your review and I am sorry that wed id not meet your total expectations. I am slightly surprised about the comment being no lift. Of course we do have a lift that goes from the ground to the floor though...More

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    About
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Breakfast included
    • Laundry Service
    • Multilingual Staff
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    Details
    • Price range
    • US$ 105 - US$ 231 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Smoking rooms available
    • Number of rooms
    • 40
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Travelocity, Orbitz, Booking.com, Agoda, Hotels.com, Hotwire, HotelQuickly, Cancelon, TripOnline SA and Evoline ltd so you can book your Best Western Seraphine Kensington Olympia Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • London >
    • Kensington and Hyde Park
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    Traveller (111)
    Room & Suite (143)
    Dining (24)
    Hotel & Grounds (98)
    Bathroom (16)
    Nearby
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    Nearby Restaurants
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    Nearby Attractions
    Leighton House Museum and Art Gallery
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    Ask a question
    Questions & Answers
    Tara P
    2 June 2017|
    AnswerShow all 5 answers
    Response from Ronnie C | Property representative |
    Yes of course and we look forward to welcome you . regards ronnie
    0
    Votes
    des h
    18 May 2017|
    Answer
    Response from nsalinas2017 | Reviewed this property |
    You walk next door and eat there. Who said anything about a kitchen or bar? It was what I thought about this hotel. Good place and food for the night.
    0
    Votes
    kerry452
    15 March 2017|
    AnswerShow all 4 answers
    Response from Ronnie C | Property representative |
    Dear Guest Thank you for your enquiry and the earliest check in will be 2 pm but in case we do have the availability we will be happy to check you earlier. Regards Ronnie
    0
    Votes
    Room Tips
    "Rooms to the rear away from Kensington High Street are quieter"
    Read review
    "The tip is don't use this 'hotel', its too dear for what it offers."
    Read review
    "Request for rooms near the front desk for stronger wifi."
    Read review
    "Ask for one over looking the side street"
    Read review
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