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Rafayel on the Left Bank - Hotel & Spa

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#315 of 1,090 Hotels in London
Certificate of Excellence
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1 room 2 adults 0 children
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Rafayel on the Left Bank - Hotel & Spa
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1,909 Reviews from our TripAdvisor Community

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Showing 1,813: English reviews
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Reviewed yesterday NEWvia mobile

Arrived at Hotel Rafayel for a sudden night stay. Ian helped us find parking and then after we was Immediately welcomed with a friendly face a gentleman called Ben. He checked us in and explained everything we needed to know. We went to our room it was perfect, clean and tidy, exceeded our expectations. We then made our way to...

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Helpful?
Thank Sophie M
London
Reviewed 5 days ago NEW

The location is pretty bad, it’s so far away from anything you want to see in London, unless you need to be in that area specifically, there is no reason to stay there, not as a tourist and not as a businessman either. There are many better options in London. The internet connection is weak, you often need to sign...

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Helpful?
Thank hidden01
Malcolm_Bass, Director at Rafayel on the Left Bank - Hotel & Spa, responded to this review

Dear Guest Thank you for your review. We are very sorry that you are upset about the late checkout policy in our hotel, however every hotel has their own policy regarding checkout times and this is why we make sure every guest signs a registration card on arrival where all policies such as check out times and smoking being prohibited...

Reviewed 6 days ago NEWvia mobile

Myself and my girlfriend are staying here and have stayed here before. On both times they have upgraded our room! Today is our anniversary so we asked for a little extra added to the room. They gave us an premium suite upgrade free of charge with a beautiful view of thames. The rooms huge with personal touches everywhere, makes you...

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Helpful?
Thank Daniel G
Southampton, United Kingdom
Reviewed 1 week ago via mobile

Thank you so much to Trudy who made me and my girlfriends anniversary such a pleasant experience! We were welcomed at the bar and was so friendly to us! Will defiantly come back next year to see Trudy and the Medin at the bar! Great place!

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Helpful?
Thank sam_webb7
Leicester, United Kingdom
Reviewed 1 week ago via mobile

I booked this hotel after a recommendation, so glad we did , the hotel is right on the Thames footpath with terrific views of the Thames , the staff were fantastic . We were in a Thames view room which are amazing and the staff put rose petals on our bed because we were celebrating a wedding anniversary ( lovely...

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Helpful?
Thank bluemajor
Anlaby, Hull
Reviewed 2 weeks ago

My partner booked this hotel for an overnight stay during a quick dash to London. I've never stayed in the Battersea area before but I'd definitely return. The hotel room we had overlooked the Thames and Chelsea Waterfront. The room was beautifully peaceful despite the planes overhead every couple of minutes heading to Heathrow (just added to the view really)...

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Helpful?
Thank SusieL66
Malcolm_Bass, Director at Rafayel on the Left Bank - Hotel & Spa, responded to this review

Dear Susie We are delighted you chose our hotel as the place to stay on your recent visit to Battersea. It is pleasing to note that you found the bed in your room to be extremely comfortable and the food in our restaurant Banyan on the Thames to be to your liking. Thank you for your review and we look...

Sutton Coldfield, United Kingdom
Reviewed 2 weeks ago via mobile

A very nice hotel, not easily accessed but with a complimentary shuttle bus that helps. The room was spacious and very well appointed and the whole hotel very quiet. I was lucky to get a big discount booking last minute, if not I would question the price against the 5* rating. Certainly a top end 4* though. Would stay again...

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1Thank David H
Reviewed 2 weeks ago via mobile

Booking a family hotel is always difficult when you have 3 children especially when you need to make further changes.. but not for the team at Rafayel Hotel! When I called in I was expecting to hear "I'm sorry but it's not possible" but instead I spoke to a delightful girl called Samya who took care of everything! Once we...

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1Thank Zaph M
London
Reviewed 3 weeks ago via mobile

My husband booked the groupon deal as a treat for my birthday and a rare night away. We were collected from the tube station which is a nice touch and taken to the hotel. The hotel is situated right on the river and opposite Chelsea embankment. Our room was nice, the bed was quite small and the decor was a...

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Thank Sarah D
Reviewed 3 weeks ago via mobile

My friend booked us in for my birthday, with a 45min treatment and use of the spa. We had afternoon tea first, which was decent. Then we used the spa facilities, which were currently being updated. It was still nice though and the staff were friendly. Our massages were also nice. The star of the day though was dinner. I...

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Helpful?
Thank Kristy-Lee B

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Rafayel on the Left Bank boasts 70 designer "smart" rooms, champagne bar, riverside restaurant and conference facilities, exhibition spaces as well as the latest spa and beauty treatments and gym. Rafayel is one of the world's most advanced luxury green hotels and proves that hotels can dramatically reduce their carbon emission output without compromising on five-star luxury, quality or comfort. Located on the River Thames at the heart of London's most dynamic riverside development, with sweeping views across to Chelsea Harbour, Rafayel is minutes from the shopping areas of Sloane Square and Knightsbridge and is close to Victoria Station and London's major attractions. Rafayel provides a free shuttle service to and from Clapham Junction and Clapham Common on Northern line every 30 minutes from 7.30 AM to 10.30 PM. ... more   less 

Additional Information about Rafayel on the Left Bank - Hotel & Spa

Address: 34 Lombard Road | Falcon Wharf, London SW11 3RF, England
Region: United Kingdom > England > London > Clapham / Battersea 
Price Range: ₹ 9,380 - ₹ 17,090 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Rafayel on the Left Bank - Hotel & Spa 5*
Number of rooms: 70
Reservation Options:
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Also Known As:
Rafayel On The Left Bank - Hotel And Spa
Rafayel On The Left Bank Hotel London
Hotel Style:
#59 Spa Hotel in London
#71 Business Hotel in London
#227 Luxury Hotel in London
#227 Family Hotel in London
#263 Romantic Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Rafayel on the Left Bank - Hotel & Spa staff and other travellers.
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Questions? Get answers from Rafayel on the Left Bank - Hotel & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Keep Away from this rip off place, run by cowboys!”
hidden01, 23 Apr 2017 | Read review
“Ask for a room with a river view.”
SusieL66, 13 Apr 2017 | Read review
“Go for the Nile suite”
FirstAscentK2, 5 Apr 2017 | Read review
“Not all rooms have a view of the water, so make sure to ask for a view!”
SuperrrFoxxx, 10 Feb 2017 | Read review
“Request a room to the right hand side of the hotel (away from the helipad) Ideally higher than level 2”
DrewH132, 9 Feb 2017 | Read review
5 of 5