We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
27/8/2017 28/8/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}
    Neighbourhoods
    Neighbourhoods

    Seraphine London Kensington Gardens

    9 Kensington High Street | Bourne End, London W8 5NP, England
    Save
    Best prices for your stay
    27/8/2017 28/8/2017
    Lowest price we found
    US$ 149
    View Deal
    Traveller (102)
    Room & Suite (138)
    Dining (17)
    The Milestone Hotel
    1,951 reviews
    #3 of 1,069 hotels in London
     
    Holiday Inn London Kensington Forum
    4,077 reviews
    #490 of 1,069 hotels in London
     
    Royal Garden Hotel
    3,222 reviews
    #95 of 1,069 hotels in London
     
    Clearlake Hotel
    25 reviews
    #892 of 1,069 hotels in London
     
    Overview
    • Excellent22%
    • Very good42%
    • Average20%
    • Poor8%
    • Terrible8%
    Travellers talk about
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Hotel
    Bar/Lounge
    Multilingual Staff
    Dry Cleaning
    Housekeeping
    Free Parking
    4.0 Star Hotel
    All hotel details
    Offers from Seraphine London Kensington Gardens
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel_hsx","moduleList":["handlers"],"template":"ibex_photo_carousel_hsx__widget","divClasses":"prw_rup prw_ibex_photo_carousel_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel_hsx__nav_controls"}},"scriptFlags":null}
    The Milestone Hotel
    1,951 reviews
    #3 of 1,069 hotels in London
     
    Holiday Inn London Kensington Forum
    4,077 reviews
    #490 of 1,069 hotels in London
     
    Royal Garden Hotel
    3,222 reviews
    #95 of 1,069 hotels in London
     
    Clearlake Hotel
    25 reviews
    #892 of 1,069 hotels in London
     
    Rooms
    27 Aug28 Aug
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 1 partner sites to see rooms from US$ 149.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all London hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "ff35ebe459654c808ab7cbcac8a25a7c", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":1575770,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[64083504],"additionalContentIds":[],"pollCount":0,"checkin":{"day":27,"month":8,"year":2017},"checkout":{"day":28,"month":8,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":149,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"ff35ebe459654c808ab7cbcac8a25a7c","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":0,"lowestMetaPrice":149,"additionalPartner":false,"highestMetaPriceDisplay":0,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":-1,"lowestMetaPrice":149,"highestMetaPriceDisplay":-1,"hotelName":"Seraphine London Kensington Gardens","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImZmMzVlYmU0NTk2NTRjODA4YWI3Y2JjYWM4YTI1YTdjIiwiQUlLIjoiYTE4M2JiOTMyZTlkNGQ3MzllODJlOWU5ZjFjODI2MTUifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "27/08/2017", "checkOut": "28/08/2017", "lowestPrice": "US$ 149", "hasDates": true, "hacComplete": false, "contentIdMappings": {"64083504":"GetARoom"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_hsx","moduleList":["handlers","tracking"],"template":"ibex_room_grid_hsx__widget","divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","moduleList":["handler"],"template":"ibex_mismatch_message__widget","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_hsx","moduleList":[],"template":"ibex_room_grid_row_hsx__widget","divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    Turn Your Opinions into Points!
    Turn your opinions into JPMiles
    Turn your opinions into PAYBACK Points
    *You can enroll in only one programme at a time to earn rewards for reviews.
    JPMiles / Payback Arrow
    JPMiles / Payback Arrow
    50
    Reviews (447)
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages

    1 - 5 of 358 reviews

    Reviewed 1 week ago via mobile

    I don't understand what people are complaining about. This hotel was reasonably priced for central London. Everything was clean and well equipped. Lovely shower, breakfast ok. Location fantastic. Only a 5 min walk to the nearest tube and a stroll across the road to Hyde...More

    Thank Kellyn2307
    Response from Ronnie C, General Manager at Seraphine London Kensington GardensResponded 1 week ago

    Dear guest On behalf of the entire team a huge thank you for your wonderful endorsement. What makes me more happy is the fact you will return again. Regards from us all Ronnie cherian

    Reviewed 2 weeks ago

    Two rooms booked, but one of the rooms wouldn't lock and had no lights. It was on the top floor, the lift didn't work and the phone wasn't working either. A bit inconvenient but room was eventually changed. Generally a good hotel, just a bit...More

    Thank pjanieg
    Response from Ronnie C, General Manager at Seraphine London Kensington GardensResponded 2 weeks ago

    Dear Guest Thank you for your review and can I apologise for the breakdown of the lift. Sadly, a guest unknowingly pressed the and jammed the emergency button. I was pleased to note that reception did change your room . The breakfast is actually complimentary...More

    Reviewed 3 weeks ago

    The only positive aspect of this hotel is its great location. I can add a very kind receptionist. First of all there is no elevator to the reception. There are many stairs you have to go to arrive in the reception. The elevator is kind...More

    Thank Priscila R
    Response from Ronnie C, General Manager at Seraphine London Kensington GardensResponded 3 weeks ago

    Dear Guest Thank you for your review and on behalf of the team let me express how sorry I am to hear that you did not have a good experience. I can assure you that the lift did have a door as this would be...More

    Reviewed 3 weeks ago

    Well we've just spent 3 nights here and one of the only good things about this hotel is the location. The room, 305, was the smallest I've come across, would struggle with 1 person let alone 2. Clean bed but everything else was in need...More

    Thank Nickcarol123
    Response from Ronnie C, General Manager at Seraphine London Kensington GardensResponded 3 weeks ago

    Dear Guest Thank you for your review and I am sorry that we were not able to make your stay more memorable. I will take on board the points that you have raised and rest assured will be actioned at the earliest. Regards Ronnie Cherian,...More

    Reviewed 4 weeks ago

    Overall a great experience and I especially enjoyed the walk-in shower. Great location with a bus stop just outside the building. Very friendly staff and free Internet access provided every day. ++ Bathroom and shower + Staff, breakfast, location - room size

    Thank JessicaJ340
    Response from Ronnie C, General Manager at Seraphine London Kensington GardensResponded 3 weeks ago

    Dear Guest On behalf of the team a huge thank you for your wonderful endorsement of the hotel and its facilities. I do hope that I will have the opportunity to welcome you back some time in the future. Regards Ronnie Cherian,General manager

    The Milestone Hotel
    1,951 reviews
    #3 of 1,069 hotels in London
     
    Holiday Inn London Kensington Forum
    4,077 reviews
    #490 of 1,069 hotels in London
     
    Royal Garden Hotel
    3,222 reviews
    #95 of 1,069 hotels in London
     
    Clearlake Hotel
    25 reviews
    #892 of 1,069 hotels in London
     
    About
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Hotel Amenities
    • Dry Cleaning
    • Laundry Service
    • Multilingual Staff
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Things to do
    • Bar/Lounge
    Details
    • Price range
    • US$ 119 - US$ 208 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #322 Business Hotel in London
    • #375 Luxury Hotel in London
    • Room types
    • Non-Smoking Rooms
    • Number of rooms
    • 21
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Hotels.com, Priceline, Orbitz, TripOnline SA, Cancelon, Hotwire and HotelQuickly so you can book your Seraphine London Kensington Gardens reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • London
    Add Photo Photos
    Traveller (102)
    Room & Suite (138)
    Dining (17)
    Hotel & Grounds (89)
    Bathroom (21)
    Nearby
    Holiday Inn London Kensington Forum
    4,077 reviews
    .91 km away
     
    The Milestone Hotel
    1,951 reviews
    .08 km away
     
    Clearlake Hotel
    25 reviews
    .17 km away
     
    Royal Garden Hotel
    3,222 reviews
    .04 km away
     
    Nearby Restaurants
    Park Terrace Restaurant Lounge and Bar
    664 reviews
    .03 km away
    Zaika
    799 reviews
    .03 km away
    Cote Brasserie - Kensington
    992 reviews
    .10 km away
    Min Jiang
    589 reviews
    .01 km away
    Nearby Attractions
    Kensington Palace
    3,878 reviews
    .32 km away
    The Roof Gardens
    372 reviews
    .31 km away
    Kensington High Street
    181 reviews
    .37 km away
    Kensington
    116 reviews
    .37 km away
    Ask a question
    Questions & Answers
    Craig P
    28 January 2017|
    AnswerShow all 4 answers
    Response from Paul S | Reviewed this property |
    Some confusion here because of the name of the hotel. The seraphine at kensington is nowhere near the Apollo. The Apollo is at Hammersmithand the Hammersmith Seraphine Hotel is literally 15 minutes walk to this venue. If by... More
    0
    Votes
    whlrydr
    26 January 2017|
    Answer
    Response from Ronnie C | Property representative |
    Dear Guest, Thanks for your sending us this question, we would like to share that we dont have accessible rooms in Seraphine London Kensington Gardens, but 2 of our sister hotels do have accessible room with shower, both... More
    0
    Votes
    Millie T
    12 July 2016|
    AnswerShow all 7 answers
    Response from Rachael213 | Reviewed this property |
    Yes it has from the first floor but not at ground level (if my memory serves me right) reception is also on first floor
    1
    Vote
    Room Tips
    "Make sure the elevator is working, before you book!"
    Read review
    "Road facing rooms are noisy."
    Read review
    "was told front rooms were noisey but found not to be a problem"
    Read review
    "Avoid 204 at all costs (I'm not sure any others are better mind you!)"
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing