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8/10/2017 9/10/2017
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    Seraphine London Kensington Gardens

    9 Kensington High Street | Bourne End, London W8 5NP, England
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    Lowest prices for your stay
    8/10/2017 9/10/2017
    US$ 139
    US$ 132
    US$ 139
    US$ 131
    US$ 133
    Traveller (102)
    Room & Suite (138)
    Dining (17)
    Best Western Seraphine Kensington Olympia Hotel
    440 reviews
    #135 of 563 B&Bs / Inns in London
     
    51 Kensington Court Limited
    92 reviews
    #739 of 1,072 hotels in London
     
    Kensington House Hotel
    371 reviews
    #520 of 1,072 hotels in London
     
    Royal Garden Hotel
    3,275 reviews
    #92 of 1,072 hotels in London
     
    Overview
    • Excellent22%
    • Very good42%
    • Average20%
    • Poor8%
    • Terrible8%
    Travellers talk about
    Free Wifi
    Breakfast included
    Air Conditioning
    Non-Smoking Hotel
    Bar/Lounge
    Multilingual Staff
    Laundry Service
    Housekeeping
    Free Parking
    4.0 Star Hotel
    All hotel details
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    Best Western Seraphine Kensington Olympia Hotel
    440 reviews
    #135 of 563 B&Bs / Inns in London
     
    51 Kensington Court Limited
    92 reviews
    #739 of 1,072 hotels in London
     
    Kensington House Hotel
    371 reviews
    #520 of 1,072 hotels in London
     
    Royal Garden Hotel
    3,275 reviews
    #92 of 1,072 hotels in London
     
    Rooms
    8 Oct9 Oct
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Reviews (452)
    Traveller rating
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    1 - 5 of 361 reviews

    Reviewed 5 days ago

    First, the plus points. The hotel is in a great location for Hyde park and the Albert hall. It is only a short walk from the tube and the staff are very friendly. Now for the bad stuff. First impressions not good, the carpet leading...More

    Thank Finchy2015
    Reviewed 6 days ago via mobile

    Our stay of 5 nights at the Seraphine Gardens Hotel was a total disapointment, from our arrival we encountered staff who was not interested in providing basic service, the room was not cleaned properly once during our stay and the foyer had a lingering foul...More

    Thank dupventer
    Reviewed 4 weeks ago via mobile

    This is a beautiful hotel in the heart of London! I recommand everyone to come here! The rooms are really cosy and available for everyone! The receptionistes are really nice and open minded! The breakfast is also nice and it's just enough for another good...More

    1  Thank ChiaraReijnen
    Response from Ronnie C, General Manager at Seraphine London Kensington GardensResponded 4 weeks ago

    Dear Guest Thank you for your glowing feedback and describing your experience with us. I am pleased that you found us as value for money rather than cheap and look forward to your return visit. I have passed on your comments to the staff because...More

    Reviewed 6 August 2017 via mobile

    I don't understand what people are complaining about. This hotel was reasonably priced for central London. Everything was clean and well equipped. Lovely shower, breakfast ok. Location fantastic. Only a 5 min walk to the nearest tube and a stroll across the road to Hyde...More

    Thank Kellyn2307
    Response from Ronnie C, General Manager at Seraphine London Kensington GardensResponded 9 August 2017

    Dear guest On behalf of the entire team a huge thank you for your wonderful endorsement. What makes me more happy is the fact you will return again. Regards from us all Ronnie cherian

    Reviewed 3 August 2017

    Two rooms booked, but one of the rooms wouldn't lock and had no lights. It was on the top floor, the lift didn't work and the phone wasn't working either. A bit inconvenient but room was eventually changed. Generally a good hotel, just a bit...More

    Thank pjanieg
    Response from Ronnie C, General Manager at Seraphine London Kensington GardensResponded 4 August 2017

    Dear Guest Thank you for your review and can I apologise for the breakdown of the lift. Sadly, a guest unknowingly pressed the and jammed the emergency button. I was pleased to note that reception did change your room . The breakfast is actually complimentary...More

    Best Western Seraphine Kensington Olympia Hotel
    440 reviews
    #135 of 563 B&Bs / Inns in London
     
    51 Kensington Court Limited
    92 reviews
    #739 of 1,072 hotels in London
     
    Kensington House Hotel
    371 reviews
    #520 of 1,072 hotels in London
     
    Royal Garden Hotel
    3,275 reviews
    #92 of 1,072 hotels in London
     
    About
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Breakfast included
    • Hotel Amenities
    • Breakfast included
    • Laundry Service
    • Multilingual Staff
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Things to do
    • Bar/Lounge
    Details
    • Price range
    • US$ 126 - US$ 225 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #322 Business Hotel in London
    • #382 Luxury Hotel in London
    • Room types
    • Non-Smoking Rooms
    • Number of rooms
    • 21
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Agoda, Expedia, Booking.com, Travelocity, Priceline, Orbitz, Cancelon, TripOnline SA and Hotwire so you can book your Seraphine London Kensington Gardens reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • London
    Add Photo Photos
    Traveller (102)
    Room & Suite (138)
    Dining (17)
    Hotel & Grounds (89)
    Bathroom (21)
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Craig P
    28 January 2017|
    AnswerShow all 4 answers
    Response from Paul S | Reviewed this property |
    Some confusion here because of the name of the hotel. The seraphine at kensington is nowhere near the Apollo. The Apollo is at Hammersmithand the Hammersmith Seraphine Hotel is literally 15 minutes walk to this venue. If by... More
    0
    Votes
    whlrydr
    26 January 2017|
    Answer
    Response from Ronnie C | Property representative |
    Dear Guest, Thanks for your sending us this question, we would like to share that we dont have accessible rooms in Seraphine London Kensington Gardens, but 2 of our sister hotels do have accessible room with shower, both... More
    0
    Votes
    Millie T
    12 July 2016|
    AnswerShow all 7 answers
    Response from Rachael213 | Reviewed this property |
    Yes it has from the first floor but not at ground level (if my memory serves me right) reception is also on first floor
    1
    Vote
    Room Tips
    "Make sure the elevator is working, before you book!"
    Read review
    "Road facing rooms are noisy."
    Read review
    "was told front rooms were noisey but found not to be a problem"
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    "Avoid 204 at all costs (I'm not sure any others are better mind you!)"
    Read review
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