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    Seraphine London Kensington Gardens

    9 Kensington High Street | Bourne End, London W8 5NP, England
    Save
    Best prices for your stay
    6/8/2017 7/8/2017
    Savings alert: 24% below average rate

    The price you found is 24% lower than this hotel's average rate of US$ 174/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

    US$ 133
    US$ 135
    Traveller (102)
    Room & Suite (138)
    Dining (17)
    Holiday Inn London Kensington Forum
    4,048 reviews
    #481 of 1,068 hotels in London
     
    Royal Garden Hotel
    3,182 reviews
    #93 of 1,068 hotels in London
     
    The Milestone Hotel
    1,936 reviews
    #2 of 1,068 hotels in London
     
    Kensington House Hotel
    365 reviews
    #482 of 1,068 hotels in London
     
    Overview
    • Excellent22%
    • Very good42%
    • Average20%
    • Poor8%
    • Terrible8%
    Travellers talk about
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Hotel
    Airport Transportation
    Suites
    Bar/Lounge
    Concierge
    Conference Facilities
    Dry Cleaning
    4.0 Star Hotel
    All hotel details
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    Holiday Inn London Kensington Forum
    4,048 reviews
    #481 of 1,068 hotels in London
     
    Royal Garden Hotel
    3,182 reviews
    #93 of 1,068 hotels in London
     
    The Milestone Hotel
    1,936 reviews
    #2 of 1,068 hotels in London
     
    Kensington House Hotel
    365 reviews
    #482 of 1,068 hotels in London
     
    Rooms
    6 Aug7 Aug
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Reviews (444)
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    1 - 5 of 356 reviews

    Reviewed 2 days ago

    The only positive aspect of this hotel is its great location. I can add a very kind receptionist. First of all there is no elevator to the reception. There are many stairs you have to go to arrive in the reception. The elevator is kind...More

    Thank Priscila R
    Response from Ronnie C, General Manager at Seraphine London Kensington GardensResponded yesterday

    Dear Guest Thank you for your review and on behalf of the team let me express how sorry I am to hear that you did not have a good experience. I can assure you that the lift did have a door as this would be...More

    Reviewed 4 days ago

    Well we've just spent 3 nights here and one of the only good things about this hotel is the location. The room, 305, was the smallest I've come across, would struggle with 1 person let alone 2. Clean bed but everything else was in need...More

    Thank Nickcarol123
    Response from Ronnie C, General Manager at Seraphine London Kensington GardensResponded yesterday

    Dear Guest Thank you for your review and I am sorry that we were not able to make your stay more memorable. I will take on board the points that you have raised and rest assured will be actioned at the earliest. Regards Ronnie Cherian,...More

    Reviewed 6 days ago

    Overall a great experience and I especially enjoyed the walk-in shower. Great location with a bus stop just outside the building. Very friendly staff and free Internet access provided every day. ++ Bathroom and shower + Staff, breakfast, location - room size

    Thank JessicaJ340
    Response from Ronnie C, General Manager at Seraphine London Kensington GardensResponded yesterday

    Dear Guest On behalf of the team a huge thank you for your wonderful endorsement of the hotel and its facilities. I do hope that I will have the opportunity to welcome you back some time in the future. Regards Ronnie Cherian,General manager

    Reviewed 2 weeks ago

    First the good stuff: 1) Great Location - and kind of tucked away 2) Breakfast - pretty good 3) AC in the rooms worked well 4) Clean rooms Now a couple of things that need improvement: 1) Elevator was NOT working - we were there...More

    Thank JMSTCYR
    Response from Ronnie C, General Manager at Seraphine London Kensington GardensResponded 2 weeks ago

    Dear guest Thank you for your review and I am sorry that you encountered a few issues during your stay with us. Unfortunately both the lift and the boiler being mechanical services were beyond our control and were not able to correct during the 2...More

    Reviewed 3 weeks ago via mobile

    At short notice I needed a room for a early business meeting. Location was perfect a I needed a hotel room for a early business meeting in central London. It was perfect for a stroll out into Hyde park followed by dinner in wagamama opposite...More

    Thank MrMartin2017
    Response from Ronnie C, General Manager at Seraphine London Kensington GardensResponded 2 weeks ago

    Dear Guest Thank you for your wonderful review and I am pleased that you enjoyed your short stay with us. I agree with the car parking charges but most places in London tend to be on the expensive side. I think they are trying to...More

    Holiday Inn London Kensington Forum
    4,048 reviews
    #481 of 1,068 hotels in London
     
    Royal Garden Hotel
    3,182 reviews
    #93 of 1,068 hotels in London
     
    The Milestone Hotel
    1,936 reviews
    #2 of 1,068 hotels in London
     
    Kensington House Hotel
    365 reviews
    #482 of 1,068 hotels in London
     
    About
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Hotel Amenities
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Things to do
    • Bar/Lounge
    Details
    • Price range
    • US$ 132 - US$ 190 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #322 Business Hotel in London
    • #376 Luxury Hotel in London
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 21
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Orbitz, Priceline, Booking.com, Travelocity, TripOnline SA, Hotwire, Agoda, HotelQuickly and Cancelon so you can book your Seraphine London Kensington Gardens reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • London
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    Traveller (102)
    Room & Suite (138)
    Dining (17)
    Hotel & Grounds (89)
    Bathroom (21)
    Nearby
    Holiday Inn London Kensington Forum
    4,048 reviews
    .91 km away
     
    The Milestone Hotel
    1,936 reviews
    .09 km away
     
    Kensington House Hotel
    365 reviews
    .17 km away
     
    Royal Garden Hotel
    3,182 reviews
    .04 km away
     
    Nearby Restaurants
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    .10 km away
    Min Jiang
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    .01 km away
    Nearby Attractions
    Albert Memorial
    513 reviews
    .71 km away
    Kensington Palace
    3,801 reviews
    .32 km away
    The Roof Gardens
    358 reviews
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    Kensington
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    Ask a question
    Questions & Answers
    Craig P
    28 January 2017|
    AnswerShow all 4 answers
    Response from Paul S | Reviewed this property |
    Some confusion here because of the name of the hotel. The seraphine at kensington is nowhere near the Apollo. The Apollo is at Hammersmithand the Hammersmith Seraphine Hotel is literally 15 minutes walk to this venue. If by... More
    0
    Votes
    whlrydr
    26 January 2017|
    Answer
    Response from Ronnie C | Property representative |
    Dear Guest, Thanks for your sending us this question, we would like to share that we dont have accessible rooms in Seraphine London Kensington Gardens, but 2 of our sister hotels do have accessible room with shower, both... More
    0
    Votes
    Millie T
    12 July 2016|
    AnswerShow all 7 answers
    Response from Rachael213 | Reviewed this property |
    Yes it has from the first floor but not at ground level (if my memory serves me right) reception is also on first floor
    1
    Vote
    Room Tips
    "Make sure the elevator is working, before you book!"
    Read review
    "Road facing rooms are noisy."
    Read review
    "was told front rooms were noisey but found not to be a problem"
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    "Avoid 204 at all costs (I'm not sure any others are better mind you!)"
    Read review
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