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THE WORST HOSTEL EVER
I was supposed to stay for 5 nights at this hostel. First 2 nights were horrible: dirty smelly room and facilities, small space, Bad WIFI in the room, beds were 3 bunks, without any bed linens (they give you linens at...More
I arrived to be greeted by a lovely yclean and well presented reception area. At the back of the counter there was a sign saying that Luigi was employee of the month. I definately would not want to choose this as all of the reception...More
Thank Martin F
Response from Smart Hostels L, Guest Relations Manager at Smart Russell Square HostelResponded 2 weeks ago
Thank you for your review and for your recommendation. We are very please to here that you enjoyed your stay with us, finding the hostel clean and comfortable. We hope your be able to visit us again soon.
It was terrible experience.
The room was very dirty, smeel very bad and everything is very disgusting.
You can not open window....
Maybe they have maid but they come in the room only take garbage.
Thank Alen J
Response from Smart Hostels L, Guest Relations Manager at Smart Russell Square HostelResponded 4 weeks ago
Thank you for your feed back, we are surprised to hear that you did not enjoy your stay with us. Each of our rooms are cleaned daily, please report an issues you may have to our 24 hour reception so they can arrange to resolution...More
Absolute worst hotel we've ever stayed in. We had to make our beds ourselves, and there was no one to inspect the rooms between the last guest staying and us checking in, so we had to accept the rooms as the last guest left it....More
Response from Smart Hostels L, Guest Relations Manager at Smart Russell Square HostelResponded 9 August 2017
Thank you for your comments and feedback on your stay with us. We are alarmed to find that you did not enjoy your stay with us and that you found your rooms so disorganised, we will investigate why this happened. Health and safety, cleanliness and...More
Location and price are the only positives.
Room was extremely hot with only a fan circulating the hot air. Room smelled of farts and feet. The shower facilities were up to prison standard. Overall the place was dirty with toilets constantly smelling of urine. Only...More
1 Thank Ken B
Response from Smart Hostels L, Guest Relations Manager at Smart Russell Square HostelResponded 3 August 2017
Thank you for your feedback, we are surprised that you did not enjoy your stay with us. In the summer months the rooms can get warm, that is why all rooms have wall mounted fans to help increase comfort. We expect all guests to show...More
US$ 14 - US$ 94 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
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Snuggly nestled within Central London is academic and leafy Bloomsbury, an area that boasts walking distance access to many of London's most popular attractions. It is also home to some of Britain's most celebrated museums, including the must-see British Museum. Despite an understandable popularity with students, tourists and day trippers, vast sections of Bloomsbury retain a quiet, residential feel year round and
there is enough space to accommodate 4 people in these rooms as most of the space is taken up with the two sets of bunk beds. I was in a 6 bed room at the weekend and it also had a toilet and shower included