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Shaftesbury Metropolis London Hyde Park

Expedia.comUS$ 132*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Shaftesbury Metropolis London Hyde Park
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1,330 Reviews from our TripAdvisor Community

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Showing 1,145: English reviews
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Worthing, United Kingdom
Reviewed 6 days ago NEWvia mobile

I stayed here for five days on Business. The Hotel indicates it has a gym ? It has a small room with a broken bike , a cross fit and a running machine . The air conditioning doesn't work and this makes the minature room unbearably hot . The rooms are very small , but clean and the shower was...

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Helpful?
Thank Spencerscott2014
Reviewed 2 weeks ago

The room and toilet was very small. The air con also very noisy and cannot control the temperature. But after assist to reception they reset our air con then we can control the temperature. The location to tube is ok. to shopping area is also nice. The service is very good and helpful.

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Helpful?
Thank Banpod B
Pranav B, Manager at Shaftesbury Metropolis London Hyde Park, responded to this review

Dear Guest, Thank you for sharing an excellent review about your recent stay at the Shaftesbury Metropolis London Hyde Park! It’s been a pleasure to read your comments about the hotel staff. It’s a real motivation for the team. I am sorry to know that your overall perfect stay was blemished by the Air conditioning issue but I certainly will...

Reviewed 3 weeks ago

Initially selected it for its central location to my daily trips, however was a very short step away from cancelling my reservation as I kept writing e-mails but found only negligence!! A lady named RITA, which seemed to be on-duty on the hotel's facebook page, called-up on my mobile phone and made the switch over to keep my reservation as...

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Helpful?
Thank Fas A
Pranav B, Manager at Shaftesbury Metropolis London Hyde Park, responded to this review

Dear Guest, Greetings from Shaftesbury Metropolis. Thank you for choosing Shaftesbury Metropolis, London as your preferred destination. We are extremely delighted to receive such a positive and heart-warming feedback from your end. It's customers like you who keep giving us the positive feedback which definitely gives our team members the thrust to perform even better. We apologise for the inconvenience...

Hod Hasharon, Israel
Reviewed 4 weeks ago

The hotel is very close to Central London (Oxford street, Westminister, etc.). In a very quite neighborhood. However, the hotel is located in an old building. and the facilities are basic. It is good if you are coming for a short visit in London and you do not want to waste time on transportaion.

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Helpful?
Thank igrotto
Pranav B, Manager at Shaftesbury Metropolis London Hyde Park, responded to this review

Dear Guest Thank you very much for having taken the time to share this honest review! I am pleased that your expectations were met during your stay with us and that your room was comfortable and you are satisfied with the service provided. Please do not hesitate to contact me directly the next time your travels take you to London,...

Dublin
Reviewed 4 weeks ago

This is a good location to walk to central locations around Hyde Park and to get to other locations via the underground. It is probably not surprising that rooms are small and facilities are basic but ok. It appears to be a hotel created through linking a few traditional city centre houses. My room was in the basement, which was...

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Helpful?
Thank Ashlawnguest
Pranav B, Manager at Shaftesbury Metropolis London Hyde Park, responded to this review

Dear Guest On behalf of the entire team here at the Shaftesbury Metropolis London Hyde Park, thank you ever so much for having shared this lovely and honest review! I am pleased to know that you received the value for your money and were also presented with the warm hospitality by the amicable staff. We will look forward to welcome...

Rugby, United Kingdom
Reviewed 19 April 2017

Excellent check in, lovely room, nice, clean and comfortable. Wifi very good. Everything you needed in the room including microwave, iron and board. Glasses and plates with cutlery. Air con very good. Nothing to complain about. Highly recommend.

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Helpful?
Thank Yvonne P
Pranav B, Manager at Shaftesbury Metropolis London Hyde Park, responded to this review

Dear Guest On behalf of the entire team here at the Shaftesbury Metropolis London Hyde Park, thank you ever so much for having shared this fabulous review! I am pleased to know that you received the value for your money and were also presented with the warm hospitality by the amicable staff. Thank you once again for your recommendation and...

Kuwait City, Kuwait
Reviewed 16 April 2017 via mobile

I stayed in this hotel for 1 month And every think was perfect The staff friendly and kindly Anjlo 💋he is the superman He is the reason to stay all my holiday in this hotel Also romio he is fantastic

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Thank fayoooz
Pranav B, Manager at Shaftesbury Metropolis London Hyde Park, responded to this review

Dear Guest, On behalf of Angelo and the rest of the team here at the Metropolis London Hyde Park, thank you very much for having shared this wonderful review following your stay with us in Shaftesbury Metropolis. I am thrilled that the service provided by our team exceeded your expectations and hope to have the pleasure of personally meeting you...

Reviewed 16 April 2017 via mobile

My boyfriend and I just came home from this hotel. We booked a short trip to London as a first weekend away and were not disappointed. We originally booked the Shaftesbury Premier hotel, but due to building work we were transferred to this hotel. The staff were very accommodating. They paid for a taxi to the replacement hotel and gave...

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Helpful?
Thank Ellie S
Pranav B, Manager at Shaftesbury Metropolis London Hyde Park, responded to this review

Dear Guest, On behalf of the entire team here at the Shaftesbury Metropolis London, thank you ever so much for having shared this fabulous review! I am thrilled that your experiences were exceeded on all fronts throughout your stay with us, and greatly look forward to personally welcoming you back on your next stay with us. Please do not hesitate...

Bahrain
Reviewed 15 April 2017 via mobile

We stayed in this hotel for 24 days. We booked the biggest room in the hotel it was really nice and with a very modern decoration. Plus you'll get a breakfast. Ask for Mr.Anjelo in the front desk reception he's very helpful many thanks to him he's the best man there. You can walk to edgware road 3mins and 5mins...

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Helpful?
Thank mooozsweets
Pranav B, Manager at Shaftesbury Metropolis London Hyde Park, responded to this review

Dear Guest, Greetings from Shaftesbury Metropolis. Thank you for choosing Shaftesbury Metropolis, London as your preferred destination. We are extremely delighted to receive such a positive and heart-warming feedback from your end. It's customers like you who keep giving us the positive feedback which definitely gives our team members the thrust to perform even better. On behalf of our entire...

Reviewed 15 April 2017

This hotel is located in Sussex Gardens and close to Paddington station. Very positive. Breakfast was good and i am extremely satisfied with the staff special from Mr.Preston. However i will recommend everyone to consider this hotel as it is well centrally located. Sikandar

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Helpful?
Thank Faiz A
Pranav B, Manager at Shaftesbury Metropolis London Hyde Park, responded to this review

Dear Guest, Thank you for staying with us at the Shaftesbury Metropolis London Hyde Park and for your honest review which is very much appreciated. We are indeed pleased to know that your stay was satisfactory in every aspect and was comfortable too. We are also delighted to know that you enjoyed our services and we will pass your comments...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about Shaftesbury Metropolis London Hyde Park

Address: 78-84 Sussex Gardens, London W2 1UH, England (Formerly Royal Sussex Hotel)
Region: United Kingdom > England > London
Price Range: ₹ 8,750 - ₹ 20,782 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Shaftesbury Metropolis London Hyde Park 4*
Number of rooms: 90
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Also Known As:
Shaftesbury Metropolis London Hyde Park Hotel London
Shaftesbury Metropolis Hotel London
Hotel Style:
#241 Luxury Hotel in London
#370 Romantic Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Shaftesbury Metropolis London Hyde Park staff and other travellers.
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Questions? Get answers from Shaftesbury Metropolis London Hyde Park staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Select room by size and not price. Hotel is small and will hear top or side room movements. I was hearing trains sounds in the basement.”
393fasa, 4 May 2017 | Read review
“Nearest underground Paddington station.”
yvonnep306, 19 Apr 2017 | Read review
“The double room was rather small for two people, whereas the family room was just right for a couple.”
sdym49, 13 Apr 2017 | Read review
“Book well in advance as they do sell out in holiday periods or remaining ones at short notice become more expensive.”
806rikr, 9 Apr 2017 | Read review
“Upgarde to Club Rooms”
ianhollyfarm, 7 Apr 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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