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Novotel London Paddington

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Traveller (602)
Room & Suite (291)
Dining (50)
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Overview
  • Excellent40%
  • Very good47%
  • Average10%
  • Poor2%
  • Terrible1%
Travellers talk about
“little venice”(112 reviews)
“sheldon square”(58 reviews)
“business park”(21 reviews)
Free Wifi
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,618)
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Traveller rating
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All reviewslittle venicesheldon squarebusiness parkkingdom streetseparate toiletbusiness areaexecutive roommodern hotelsofa bedheathrow airportcircle linetube linespret a mangerbuffet breakfastquiet areaeasy accessconvenient location
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11 - 15 of 1,718 reviews
Reviewed 2 weeks ago via mobile

We stayed at this hotel for the last three nights during our visit to London last year, for the easy access to trains to Windsor Castle, Oxford, and Bath city. The hotel is on the quiet side of Paddington rail station, next to a nice...More

Thank George J
Response from novotelpaddington, General Manager at Novotel London PaddingtonResponded 2 days ago

Thank you for your lovely review, I was so pleased to read that you enjoyed your stay with us whilst visiting London. I have shared your feedback with the team here in Paddington and we look forward to your return visit. Kind regards Sharon Thandi...More

A TripAdvisor Member
113
Reviewed 2 weeks ago via mobile

Very welcoming staff , hotel clean and modern . Staff at reception especially attentive made a special effort for our daughters 21st with a surprise cake , balloons and card! Great location for little Venice. Easy access to central London

Thank A TripAdvisor Member
Response from novotelpaddington, General Manager at Novotel London PaddingtonResponded 1 week ago

Thank you for your review on trip advisor and I was pleased to read that you enjoyed your daughters 21st Birthday. My team took great pleasure in providing the experience and I hope you enjoyed this. Kind regards Sharon Thandi General Manager

Reviewed 3 weeks ago

The disappointing side of my title is because although we arrived a good hour after the check in time our room was not ready (decorators in....) We were given free drinks (after we asked, they were not offered as an apology), which was nice, but...More

Thank webbyj06
Response from novotelpaddington, General Manager at Novotel London PaddingtonResponded 2 weeks ago

I am sorry that on this occasion that you were disappointed with your stay, in particular with the time it took for you to check in. I am currently investigating this matter with the Front Office & Housekeeping Team. Please feel free to contact me...More

Reviewed 4 weeks ago via mobile

Hotel is on Paddington with quiet room with double windows. Hotel has swimming pool, a bit small, but good to have relaxing exercise. However, room was a bit hot even I tune down the room template. Close to tube and train stations and easy to...More

Thank Chi Ming L
Response from novotelpaddington, General Manager at Novotel London PaddingtonResponded 2 weeks ago

Thank you for your review and I was pleased to read that you found the team to be professional & helpful and the hotel to be located very centrally for you to enjoy the sights of London. We look forward to your return visit in...More

Reviewed 13 March 2018 via mobile

The familiarity of the bedside lamps and head boards is always a reminder of a Novotel. It is what you expect and they deliver. Check in was efficient, check out better. Room was comfy but a bit frugal on shampoo and conditioner. Sheldon square is...More

1  Thank Matthew C
Response from novotelpaddington, General Manager at Novotel London PaddingtonResponded 4 weeks ago

Thank you for your review with regards to your recent stay. I have reviewed the comments relating to the bedroom amenities and would be more than happy to provide you with extra amenities. We look forward to your return visit. Regards Sharon & Team

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Pool
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Spa
Heated pool
Indoor pool
Details
Price range
US$ 188 - US$ 422 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#28 Green Hotel in London
#109 Family Hotel in London
#213 Romantic Hotel in London
#220 Luxury Hotel in London
#235 Business Hotel in London
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 188 - US$ 422 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#28 Green Hotel in London
#109 Family Hotel in London
#213 Romantic Hotel in London
#220 Luxury Hotel in London
#235 Business Hotel in London
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (602)
Room & Suite (291)
Dining (50)
Pool & Beach (22)
Amenities (11)
Business Centre & Event Rooms (5)
Family and Play Areas (3)
Questions & Answers
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Teresa H
9 April 2018|
AnswerShow all 4 answers
Response from amateur2urist | Reviewed this property |
The hotel does not have air conditioning. It has some kind of cooling system but it does not work very well. I am always too warm in their rooms and have to open the window which does not open very far and can be noisy.
1
Vote
Kgt12608
3 March 2018|
AnswerShow all 2 answers
Response from Melanie F | Reviewed this property |
Hi as above no whirlpool, the pool is nice and deep slightly heated, and there is a sauna and steam room if u are going in early morning just ask reception to make sure those two are switched on. Hope extra bits help.
0
Votes
Dyann L
21 February 2018|
AnswerShow all 6 answers
Response from ozySomerset | Reviewed this property |
Yes - efficient running.
0
Votes
Room Tips
"For Accor club members ask for an executive room"
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"High floor for peace and quiet"
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"I would not recommend anyone to book this hotel"
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"Generally OK, once you are used to the currency; the room items (Fridge) are really expensive!"
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