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Hotel Indigo London-Paddington

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#160 of 1,080 Hotels in London
Certificate of Excellence
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Hotel Indigo London-Paddington
Hotel Indigo London-Paddington
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1,759 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Indigo London-Paddington
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Showing 1,554: English reviews
London
Reviewed 12 May 2013

My parents had a brilliant experience in this hotel. It was spotless, gorgeously decorated, and the staff was helpful and friendly. You can tell that they take pride in the excellence of the hotel. The location is a stone's throw from Paddington, but on a cute street across from a grass and flower covered square. Lots of places to eat...

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Helpful?
Thank Jen B
Linforth, Manager at Hotel Indigo London-Paddington, responded to this review

Dear Jen B, We are over the moon that your parents enjoyed staying with us. We always try our utmost to maintain excellence and are delighted that we were able to deliver on your parents' stay. Thank you very much for your kind comments and your recommendation.

Wollongong, New South Wales, Australia
Reviewed 12 May 2013

My wife and I stayed at Hotel Indigo from 9 April to 12 April (4 nights) at the start of our honeymoon. After 20+ hours flying from Australia, and feeling unwell when we arrived at the Hotel at 7:50am, you can imagine what a pleasant surprise it was to find that our room was ready. Thank you Hotel Indigo -...

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Helpful?
Thank John_P9764
Linforth, Manager at Hotel Indigo London-Paddington, responded to this review

Dear Giovanni and Beatrice, Firstly please let us congratulate you on being newlyweds! We are so delighted that you have enjoyed your stay with us and that the team was able to make sure you everything went as well as possible. We thank you so much for choosing us as your home from home in London and for your kind...

Reviewed 9 May 2013

I've always stayed around the Paddington area in London and had the opportunity to stay at the Hotel Indigo in September 2012 on a business trip. My room, albeit a bit on the small size which is the norm for London, was well appointed with a very comfortable bed, desk and a decent sized bathroom with a fantastic shower which...

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Helpful?
Thank stuart316
Linforth, Manager at Hotel Indigo London-Paddington, responded to this review

We are so glad to hear your comments and that you enjoyed your stay with us. We look forward to welcoming you back in the future! on your next stay please do let us know which soft drinks in particular you liked from our complementary mini bar in your room and we would be happy to tailor the contents to...

Berlin, Germany
Reviewed 5 May 2013

Very nice hotel just off Paddington. Excellent for one night between two flights out of Heathrow. Spent one night on business at the hotel in May 2013. Quiet room to the back of the hotel. Upon checkin took forever because new staff was on hand. I believe in training, but would much rather be accomodated by staff who received training...

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1Thank Greyrock
IHGCare, Guest Relations Manager at Hotel Indigo London-Paddington, responded to this review

Dear Greyrock, We would like to thank you for your review. While you mentioned our convenient location to be positive, I would like to apologize that your experience with the level of staff service did not meet your expectations. I would like to express our sincere apologies for the inconvenience this has invariably caused you. We appreciate the feedback that...

Tokyo, Japan
Reviewed 5 May 2013

Just only 2 min walk from Paddington station, where you can go with slope all the way out. Though pretty close to the station, you can enjoy quiet circumstance in the hotel room. Bed is what you need to climb up not to what you can fall down.All such as room space, bathroom, is standard business hotel. What I think...

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Helpful?
Thank GOKUMA
Linforth, Manager at Hotel Indigo London-Paddington, responded to this review

Dear Guest - thank you so much for your comments. We are delighted you enjoyed the extremely convenient location of the hotel and hope to see you again in Paddington.

St. John's, Canada
Reviewed 1 May 2013

We stayed at this hotel for one night on April 21, 2013. We had a standard king bedroom. Our room was ready upon arrival. During check in we were greeted with a dish of fresh chocolate dipped strawberries. A nice touch and Delicious! We were escorted to our room and the main features of the hotel explained. In the room...

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Helpful?
Thank NewfoundlandDorie
Linforth, Manager at Hotel Indigo London-Paddington, responded to this review

Dear NewfoundlandDorie, We are so happy to hear that you were pleased with your stay and we were able to make your trip enjoyable! Having satisfied guests is what make our jobs worthwhile - and reading your comments has been so lovely for all the team. We do hope to be able to see you back at the hotel soon,...

Sunderland, UK
Reviewed 30 April 2013

We stayed at the Indigo in order to be near Paddington Station for a trip to Reading. Its a fairly touristy area with steak house restaurants etc nearby but we would recommend the Italian restaurant a few doors from the hotel. The hotel is 2 minutes walk from Paddington Station and tube but overlooks a small square with gardens. Its...

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Thank Mackem1
IHGCare, Guest Relations Manager at Hotel Indigo London-Paddington, responded to this review

Dear Mackem1, Thank you for posting a review of our property. I am pleased to know you found our rooms commendable. However, I am sorry to learn that you were disappointed with your stay as we always strive to provide a unique experience to all our guests. I sincerely apologize for any inconvenience you experienced caused by the schedule of...

New Delhi, India
Reviewed 30 April 2013

Very nice hotel at a very convenient location (near Paddington Station), very modern hotel but rooms are bit small but they are expected as they are located at a London Hotspot.....staff is very helpful and they have a great cafeteria as well

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Thank Gaganforensics
Linforth, Manager at Hotel Indigo London-Paddington, responded to this review

Thank you for your review - please do come back to see us soon! We are so pleased you enjoyed your stay.

Calgary, Canada
Reviewed 29 April 2013

Let me just start off my saying that we LOVED this hotel! This was our last hotel stay before heading home and it was such a treat to stay in a good sized room with high ceilings and beautiful decor. Truly only a couple minutes away from the Paddington station and in close proximity to a wide variety of restaurants;...

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Helpful?
Thank Tinkerbell_Cnd
Linforth, Manager at Hotel Indigo London-Paddington, responded to this review

Dear Tinkerbell_Cnd It is such a pleasure to read a review like yours - we are so please you enjoyed your stay and thank you ever so much for choosing us and recommending us. We look forward to seeing you again. With best wishes.

UK
Reviewed 27 April 2013

My second stay of the year, and no regrets at all on my decision to return. My request for a quiet room at the back which I asked for when booking was dealt with and the room was great, comfy bed, nice linen, interesting decor and perfectly clean. The one let down on my previous visit was the breakfast experience...

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Helpful?
Thank tjworcs
Linforth, Manager at Hotel Indigo London-Paddington, responded to this review

Thank you for your review - we are over the moon that you enjoyed your stay and we were able to offer you an improved breakfast experience. We look forward to seeing you again. With best wishes.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Upon entering Tripadvisor Certificate of Excellence 2014 winner Hotel Indigo London-Paddington you feel an immediate shift away from the hectic pace of business travel. Enjoy the quiet luxury and individuality of this chic, London boutique hotel moments from Paddington Station. Hotel Indigo London-Paddington benefits from the central Paddington location which is a tourist hub and a home to many business headquarters. This boutique hotel is adjacent to Paddington Station from where the Heathrow Express leaves every 15 minutes and takes the same time to reach the airport. Preferred equally by business executives and leisure guests, the Hotel Indigo London-Paddington is close to Oxford Street shops and Selfridge's, beautiful Hyde Park and Notting Hill areas. It is easy to reach the City, West End theatres or the famous galleries and museums from Paddington Station. ... more   less 

Additional Information about Hotel Indigo London-Paddington

Address: 16 London Street | Paddington, London W2 1HL, England
Region: United Kingdom > England > London
Price Range: ₹ 11,583 - ₹ 19,892 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Indigo London-Paddington 4*
Number of rooms: 64
Reservation Options:
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Also Known As:
Hotel Indigo London Paddington
Hotel Style:
#70 Romantic Hotel in London
#82 Family Hotel in London
#102 Business Hotel in London
#125 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Indigo London-Paddington staff and other travellers.
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Questions? Get answers from Hotel Indigo London-Paddington staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Quieter rooms facing away from main road”
 of 5 bubbles bhavneetat, 15 Jan 2017 | Read review
“Ask for a room at the rear of the hotel to be certain of no traffic noise.”
 of 5 bubbles chris300153, 11 Jan 2017 | Read review
“Ask for a higher floor at the back to avoid street noise”
 of 5 bubbles GaryL165, 29 Dec 2016 | Read review
“Rooms on the 2nd floor and up have a view of the park.”
 of 5 bubbles oldmangamer, 28 Dec 2016 | Read review
“Ask for a room facing the courtyard.”
 of 5 bubbles ashleyp73, 1 Nov 2016 | Read review
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