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Hotel Indigo London-Paddington

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#151 of 1,078 Hotels in London
Certificate of Excellence
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Hotel Indigo London-Paddington
Hotel Indigo London-Paddington
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1,730 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Indigo London-Paddington
See the most recent reviews
Showing 1,530: English reviews
Bethesda, Maryland
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 28 July 2013 via mobile

This little boutique hotel just could not be nicer! When our taxi pulled up one of the staff ran out to greet us and help with our luggage. The staff could not be nicer. And very helpful. Our room was a lovely lilac color and modern and comfortable. The neighborhood is lovely and casual with many good restaurants. We had... More 

1 Thank Libralori13
Linforth, Manager at Hotel Indigo London-Paddington, responded to this review

Dear Libralori13, We can't wait to welcome you back to the hotel! We are so delighted you enjoyed you stay with us and that the team was able to make you feel at home. Thank you so much for taking the time to review our hotel. With best wishes. More 

New York City, New York
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 27 July 2013

IiMy husband and I stayed here Jult 21 thru July 26. It was our first time in London. Hotel Indigo/ Paddington is perfectly situated near Heathrow Express and the Underground. The neighborhood is safe. The cleanliness of the room is beyond belief. We were so happy. The room was very modern and had it's own terrace. The shower was a... More 

1 Thank AGAPEMOU25
Linforth, Manager at Hotel Indigo London-Paddington, responded to this review

Dear Agapemou25, Thank you very much for your lovely review! We are so glad you enjoyed your terrace room, the cleanliness, design, shower and size of the towels! Peter too says hello to you as well as the rest of the team. It is the greatest satisfaction for us to be able to look after our guests and provide them... More 

Level Contributor
106 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
Reviewed 27 July 2013

For a smallish London hotel this place came up trumps. It is in a fantastic location close walking distance to Paddington station and convenient to Kensington High Street. There are also lots of eating options close by. It is an old building that has been completely gutted and renovated.The rooms are modern yet cosy and space is used cleverly. The... More 

Thank ddexter
Linforth, Manager at Hotel Indigo London-Paddington, responded to this review

Dear Guest, Thank you ever so much for your review - we are over the moon than we surpassed your expectations and are so happy that you enjoyed our location, room and reception staff service. Thank you also for bringing to our attention the issue with the restaurant which we will ensure to get on top of this immediately. I... More 

Irmo, SC
Level Contributor
168 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed 26 July 2013

First let me say the hotel is in a great location, the room was nice, the staff was pleasant, and the complimentary bar was very nice. My average rating is a reflection of the great aspects of the hotel being partially offset by the staff taking what appeared to be the easy way out when presented by a difficult situation... More 

Thank seeking_direction
Linforth, Manager at Hotel Indigo London-Paddington, responded to this review

Dear Guest, Thank you very much for taking the time to review our hotel and give valuable feedback. We are so happy that you enjoyed the location, room and staff manner during your stay. I have personally looked into the situation you have outlined in your comment and have been able to discern that you were actually upgraded from a... More 

London, United Kingdom
Level Contributor
163 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 25 July 2013

This boutique-style hotel, part of the IHG family, is handily located for Paddington Station (Heathrow Airport is 25 minutes away by the Heathrow Express train) and the London Underground. As a result the theatres and restaurants of the West End are a short tube journey away, whilst Hyde park is just around the corner. The service from the reception desk... More 

Thank Robin B
Linforth, Manager at Hotel Indigo London-Paddington, responded to this review

Dear Robin B, Thank you so much for your review. We are delighted you enjoyed our convenient location and were able to take advantage of the excellent Heathrow Express service. I would just like to add to your comment that the Heathrow Express takes 15 minutes to Terminals 1 and 3 and 4 minutes longer for terminals 4 and 5.... More 

Birmingham, United Kingdom
Level Contributor
22 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 22 July 2013

Nice hotel in a great location for easy access to Paddington train station. I arrived to find two bottles of wine (red and white) and a fridge with soft drinks all complementary. Rooms are quite small but this isn't unusual for a London hotel.

Thank PCTravel_Number01
Linforth, Manager at Hotel Indigo London-Paddington, responded to this review

Dear Guest, Many thanks for reviewing our hotel. We are over the moon that you enjoyed the complementary soft drinks and mini wine bottles in your room as well as our location. Although some of the rooms in the hotel are a little compact due to our original Edwardian structure and ofcourse central location as you have mentioned, we do... More 

Wolverhampton, United Kingdom
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 22 July 2013

We stayed at this lovely hotel on the weekend of the 13th July for one night. Customer service was excellent, having being a receptionist myself the welcome and information was first class. Great location being full of independent shop and eateries. Good pillows and towels, also a plus in my reviews. Kettle and tea bags a big winner. It was... More 

1 Thank Wolves2011
Linforth, Manager at Hotel Indigo London-Paddington, responded to this review

Dear Guest, Thank you ever so much for your kind review. We are delighted that you enjoyed your stay with us, the amenities, towels, pillows and room design. It was our aim when developing the hotel to really give our guests a feeling that you are in the heart of central London with Paddington, Little Venice and Hyde Park all... More 

Singapore, Singapore
Level Contributor
153 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 21 July 2013

It's a little difficult to feel great about a hotel that puts you in the basement I must admit. However the rest of the amenities offered at the property eg. its restaurant was consistently below par. Perhaps because I was staying there during one of the sunniest weekends in London, the hotel and the restaurant were both busy therefore service... More 

2 Thank confucius73
Linforth, Manager at Hotel Indigo London-Paddington, responded to this review

Dear Guest, Many thanks for your review and comments. Due to our very central London location we do have rooms in our basement, however the rooms are spacious and many of them also have light well access to provide natural light and fresh air to the rooms. As the hotel has been extremely busy the last few weeks we do... More 

Crewe, Cheshire
Level Contributor
28 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 8 July 2013

A stunning Hotel, fantastic rooms, fantastic location only 1 minute from Paddington Station, blink and you miss the Hotel. Every Major attraction in London is within reach of this Hotel with fantastic transport links. It is surrounded with Great Pubs, and Great Restaurants. It belongs to the IHG chain of Hotels and must be one of their Jewels. Staff always... More 

2 Thank DickyCCrewe_Cheshire
Linforth, Manager at Hotel Indigo London-Paddington, responded to this review

Dear Guest, Thank you so much for your excellent review! we could not be more pleased that you were happy with the hotel .It is honestly such a pleasure to know that we have been able to make your stay enjoyable. Please do come back to see us soon! With best wishes. More 

Sydney, Australia
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 7 July 2013

My 8 year old son and I stayed at the Hotel Indigo London Paddington for 4 nights in mid June 2013. I stayed there two years earlier and enjoyed my visit even more this time. Our room this time seemed much bigger than the last time (I can't recall which floor it was on). We had a queen or kind... More 

2 Thank Ollieandbiss
Linforth, Manager at Hotel Indigo London-Paddington, responded to this review

What a delight it is to read your review - thank you so much for your kind words. We are so pleased you enjoyed your stay even more than the last. We hope we can welcome you back soon and once again give you a lovely stay. With best wishes from the team. More 

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  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Meeting Rooms
  • Concierge
Official Description (provided by the hotel)
Upon entering Tripadvisor Certificate of Excellence 2014 winner Hotel Indigo London-Paddington you feel an immediate shift away from the hectic pace of business travel. Enjoy the quiet luxury and individuality of this chic, London boutique hotel moments from Paddington Station. Hotel Indigo London-Paddington benefits from the central Paddington location which is a tourist hub and a home to many business headquarters. This boutique hotel is adjacent to Paddington Station from where the Heathrow Express leaves every 15 minutes and takes the same time to reach the airport. Preferred equally by business executives and leisure guests, the Hotel Indigo London-Paddington is close to Oxford Street shops and Selfridge's, beautiful Hyde Park and Notting Hill areas. It is easy to reach the City, West End theatres or the famous galleries and museums from Paddington Station. ... more   less 

Additional Information about Hotel Indigo London-Paddington

Address: 16 London Street | Paddington, London W2 1HL, England
Region: United Kingdom > England > London
Price Range: ₹ 10,948 - ₹ 25,061 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Indigo London-Paddington 4*
Number of rooms: 64
Reservation Options:
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Also Known As:
Hotel Indigo London Paddington
Hotel Style:
#70 Romantic Hotel in London
#82 Family Hotel in London
#102 Business Hotel in London
#121 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Indigo London-Paddington staff and other travellers.
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Questions? Get answers from Hotel Indigo London-Paddington staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room facing the courtyard.”
 of 5 bubbles ashleyp73, 1 Nov 2016 | Read review
“Make sure you check to see if better rooms are available as staff won't”
 of 5 bubbles True_Destiny, 31 Oct 2016 | Read review
“A must if your destinatiom is Paddington Statio.”
 of 5 bubbles singkrai, 20 Oct 2016 | Read review
“Basement rooms have less noise, upper floors have more light.”
 of 5 bubbles melbjohn, 21 Sep 2016 | Read review
“our room was at the back of the hotel so very quiet. All windows are sealed, though, so little noise can enter! E”
 of 5 bubbles 788AnneC788, 17 Sep 2016 | Read review
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