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Kings Cross Inn Hotel

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639 Reviews from our TripAdvisor Community

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Showing 479: English reviews
Reviewed 1 week ago via mobile

I must say I have never met a such disrespectful and unprofessional receptionist! The trip was wonderful up until my family and I encountered him. I did not get his name but he was bald. In the morning (14th Jan 17 11am) he proceeded to take another group's check in details whilst I took a moment find and show him...

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1Thank Nanphun S
Oxford, United Kingdom
Reviewed 2 weeks ago

I stayed at this hotel for one night prior to catching the first Eurostar the following morning. The cost was great considering the location. My room was clean and functional and surprisingly well equipped. Plenty of places nearby to eat too. If you are catching an early train can easily recommend this hotel.

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Thank Adrian G
Reviewed 2 weeks ago

Terrible customer service. Arrived to check-in with barely a glance from the receptionist, who had already been dealing with a steady stream of dissatisfied customers in front of me-which didn't fill me with confidence. The room although tidy enough on first glance, was actually another low point, finding clumps of hair and dust under the beds, hairs on the pillows,...

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2Thank Alex J
Carrickmacross
Reviewed 2 weeks ago via mobile

Despite a family bereavement this hotel would not allow my husband and I to postpone our booking. Even worse, they charged the cancellation fee twice and are refusing to take our calls. Absolutely livid with this hotel and will be taking further action.

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3Thank Amy C
Ohakune Central North Island
Reviewed 2 weeks ago via mobile

My daughter, 11 month old granddaughter and I stayed here due to disasterous circumstances at the last minute during our visit to London. We prebooked 2 nights due to location (train station) and cost £79 p/night. We were told there was an elevator prior to booking as we had 5 suitcases, a baby pram and car seat plus hand luggage...

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Thank ArawaLodge
London, United Kingdom
Reviewed 3 weeks ago via mobile

Avoid the Kings Cross Inn Hotel in London like the plague. We booked a room here accidentally this evening - we realised about 3 min after our error online via booking. com. We called up immediately, apologised profusely and asked them to cancel the two nights we had booked entirely in error less than 10 minutes before. Though it was...

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2Thank lucydeli
Manchester, United Kingdom
Reviewed 3 weeks ago

My friend and I stayed at this hotel for one night, and it was for an appalling price of 128 pounds. The room was smaller than my former one room university accommodation. However that wasn't the worst of all; the worst was that we got the room directly next to the reception and the lobby, separated only by one door;...

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Thank smexxyhexxy
Sevres, France
Reviewed 5 weeks ago

Man in charge at the check in / check out desk obviously disturbed by our arrival because he was talking with a friend on the phone. Same man making fun of my questions, making me feel as an idiot. Very tiny room, cold, no way we could turn on the heat. Extremely expensive. Noisy room because of the underground. And...

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1Thank Lanchatra
Reviewed 18 December 2016 via mobile

Comparing to other hotels in the area, this hotel is the least expensive one. Very central to the train station (the famous Harry Poter Platform 9 3/4 ). The rooms are not suuuper clean..and unfortunately very noisy. We could hear EVERY step from the corridor in our room.

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Thank Ksenya G
Bangkok, Thailand
Reviewed 16 December 2016 via mobile

This hotel is the worst hotel I have experienced in the world. All staffs at the reception are men who service customers very badly with bad manner and no service mind. I got the room at the LG floor ( the lowest floor of the hotel). There is no lift and there is no help. I asked for help because...

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1Thank GTKORN

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Amenities

About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet

Additional Information about Kings Cross Inn Hotel

Address: 9-11 Euston Road, London NW1 2SA, England
Region: United Kingdom > England > London
Amenities:
Wheelchair access
Price Range: ₹ 5,934 - ₹ 13,301 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Kings Cross Inn Hotel 3*
Number of rooms: 50
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Questions & Answers

Here's what travellers have asked, with answers from Kings Cross Inn Hotel staff and other travellers.
10 questions
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Questions? Get answers from Kings Cross Inn Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not stay at this hotel”
 of 5 bubbles smexxyhexxy, 31 Dec 2016 | Read review
“Never book rooms in this hotel.”
 of 5 bubbles ausrinev, 7 Dec 2016 | Read review
“I asked for a room with a view of St. Pancras Station and this request was met in full on the third floor! .”
 of 5 bubbles johnathany108, 23 Nov 2016 | Read review
“rooms at the back of the building are lovely and quiet...the sir near Euston Road would have been noisy all night!”
 of 5 bubbles heathernative, 8 Nov 2016 | Read review
“Don't get one on the lower ground level.”
 of 5 bubbles damasinnas, 7 Nov 2016 | Read review
5 of 5
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