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Traveller (155)
Room & Suite (56)
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Overview
  • Excellent15%
  • Very good20%
  • Average10%
  • Poor13%
  • Terrible42%
5 weeks ago
“Not Recommended”
4 Nov 2017
“Needs work!”
AMENITIES
Free Wifi
Non-Smoking Rooms
Kitchenette
Free Parking
Breakfast included
Pool
4 Star Hotel
All hotel details
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Reviews (229)
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51 - 55 of 170 reviews
Reviewed 7 May 2016

I read all the reviews about these apartment and was not looking forward to seeing them they made a mess of the booking has I booked 3apartment but they did change them for us has there were 10of us the apartment were better than I...More

Thank lizzie456
Response from Silvia G, Guest Relations Manager at So SiennaResponded 18 June 2016

Dear Guest, Thank you for taking the time to share your feedback with us. We are glad to read that your stay at So Sienna went beyond your initial expectations. We work very hard to satisfy all our guests by offering pleasant and comfortable stays,...More

Reviewed 5 April 2016 via mobile

I have stayed at theses apartments on a couple of occasions. This time I was with my 82 year old mother and my 2 daughters who are in their 30s. I rang reception ahead of or stay to request a ground floor room as my...More

Thank JanO'b
Response from Silvia G, Public Relations Manager at So SiennaResponded 18 April 2016

Dear Guest, What a wonderful review of our apartments. We are extremely glad to learn that you enjoyed your stays at So Sienna. Thank you for appreciating our location, staff and services, and for rating us high in terms of value. Indeed our main goal...More

Reviewed 2 April 2016 via mobile

I don't have a problem with the location as it is very central and near the station and supermarkets. The place is like any other hotel you'll find in places like Paddington but it is the service where this facility lost me. I have stayed...More

Thank sdraza
Response from Silvia G, Guest Relations Manager at So SiennaResponded 18 April 2016

Dear Guest, Thank you very much for taking the time to share your feedback with us. Thank you for your appreciation of our location and staff; nonetheless, we are extremely sorry to read that you did not enjoy your stay at So Sienna. Please let...More

Reviewed 28 February 2016 via mobile

I was very excited to stay here for our week away in London. The pictures I'd seen looked lovely and I had heard good things about so sienna chains. When we arrived we found it difficult for parking. The man on the desk didn't acknowledge...More

Thank Lauren R
Response from Silvia G, Guest Relations Manager at So SiennaResponded 29 February 2016

Dear Guest, thank you very much for taking the time to share your feedback with us. We are extremely sorry to read that you stay at So Sienna did not meet your expectations. We would like to reassure you that we always do our best...More

Reviewed 14 February 2016 via mobile

The hotel was quite modern inside and good decor, the sofa did make us laugh as it looked like a mistreated dog. The bed was comfy and bath facilities were good, it wasn't the cleanest nor the warmest but for the price I'm happy with...More

Thank Daniel F
Response from Silvia G, Guest Relations Manager at So SiennaResponded 16 February 2016

Dear Guest, Thank you very much for taking the time to share your experience at So Sienna with us. We are glad to learn that you enjoyed our modern decor, our comfort and facilities, and that you found us very competitive in terms of value,...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Room amenities
Microwave
Details
Price range
US$ 106 - US$ 330 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
US$ 106 - US$ 330 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
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Traveller (155)
Room & Suite (56)
Dining (2)
Questions & Answers
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Lynette S
9 April 2015|
AnswerShow all 6 answers
Response from rainbowbright23 | Reviewed this property |
I had over £500 taken from my bank account through Booking com by this hotel, 2 weeks before Christmas. They will not cancel the rooms I booked and refuse to see that they have done anything wrong. I cancelled the rooms with... More
0
Votes
Room Tips
"Go to another hotel or book an AirBnB"
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"Chose not to book here would be my advice"
Read review
"South side are quieter"
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"Find another hotel"
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