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07/05/2017 08/05/2017
1 room 2 adults 0 children
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761 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Palm Hotel
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Showing 621: English reviews
Norfolk, United Kingdom
Reviewed 18 May 2016

Booked this hotel for a 2 day break visiting London. The hotel is situated outside of London so had cheaper rates. We arrived in at Kings Cross stn and got the Nothern Line to Golders Green which was around 15-20 mins. From Golders Green it was around a 20 min walk to the hotel through a decent area. The hotel...

Thank Jamie W
PalmHotelLondon, Operations Manager at BEST WESTERN Palm Hotel, responded to this review

Dear Jamie W, Many thanks for your review, we really do appreciate it! Really pleased to hear you enjoyed your stay and thanks for the positive feedback about the hotel. I also want to thank you for noticing our spacious and comfortable rooms. We hope to welcome you back in the near future. Kind Regards, Ivona J – Operations Manager.

Greater Manchester, United Kingdom
Reviewed 15 May 2016

Welcoming staff, larger room triple room, comfortable bed, the best pillows I've sleep on! Delicious breakfast excellent value for money. A bit of a walk to tube station to get into London, great advice and direction from staff at hotel. Will defiantly stay here again when going to the theatre. Only down size three staying in room but only two...

Thank louisefrancese
PalmHotelLondon, Operations Manager at BEST WESTERN Palm Hotel, responded to this review

Dear louisefrancese, Thank you for taking the time to leave us your review. It is such a pleasure to hear that you enjoyed your time with us and that your stay was both memorable and comfortable. Our rooms are indeed clean and comfortable and I am delighted that you share these comments with our fellow travellers. We’re all truly looking...

Surrey, United Kingdom
Reviewed 14 May 2016 via mobile

I have stayed in many hotels all over the country and this by far has been the most appalling customer service from a manager that i have ever come across. He is a shame to his profession. He sadly is in the wrong job. The gentlemen working with him apologised saying that he had A event on that evening and...

6Thank james77776
Barnstaple, United Kingdom
Reviewed 13 May 2016

Even better value when you stay 3 nights free on Best Western Reward points. Good location, handy for buses and trains for central London. Free parking a Godsend in London. Comfortable clean rooms, decent breakfast (although some of the food should be warmer). Pleasant staff. Just overall good value.

Review collected in partnership with Best Western GB
Thank hollandNorthDevon
PalmHotelLondon, Operations Manager at BEST WESTERN Palm Hotel, responded to this review

Dear hollandNorthDevon, Thank you for sharing your review after your recent visit. It was pleasing to read how much you enjoyed your stay, particularly our great value for money. We are looking forward to welcome you back in the near future. Best wishes Ivona J - Operations Manager.

Birmingham, United Kingdom
Reviewed 13 May 2016

We booked this place just few hours before checking in. We wanted a good night sleep closer to Central London in a cheap accommodation. Nice cosy and comfy rooms with clean bathroom. Parking was free and secured which was a plus knowing how difficult it is to find a secured spot in London. Good for night sleep.Recommended!

Thank SalttoTaste
PalmHotelLondon, Operations Manager at BEST WESTERN Palm Hotel, responded to this review

Dear SalttoTaste, The team and I greatly appreciate your feedback about our hotel and it is a pleasure to read that your stay was comfortable and that we exceeded your expectations. We look forward to welcoming you again in the future. Kind Regards Ivona J - Operations Manager.

Northwich, United Kingdom
Reviewed 13 May 2016 via mobile

Ok hotel. Standard sort of motel like place. Average rooms and food. Service st the bar was sometimes slow as staff tended to wander away. But on the third night a party was being held in the conferance room directly below us but it may as well have been in the room. I could expect it if I was in...

6Thank youldy2015
PalmHotelLondon, Operations Manager at BEST WESTERN Palm Hotel, responded to this review

Dear youldy2015, Thank you for sharing your feedback after your recent stay with us. I would like to apologize for any inconvenience you might have experienced with the noise and I would like to take the opportunity to discuss your experience directly with you. If you could kindly please contact me at operations@palmhoteluk.com it would be greatly appreciated. Kind regards...

Reviewed 12 May 2016

Firstly, I must say how very friendly and helpful the staff are at the hotel. Check-in was quick and easy. We had a room at the back and had no problems with noise from the road. The room was large, very clean and had a huge bed! The shower room was a bit small but functional. We had a meal...

Thank Pauline66Kent
PalmHotelLondon, Operations Manager at BEST WESTERN Palm Hotel, responded to this review

Dear Pauline66Kent, Thank you for taking the time to provide feedback on your recent stay with us. We are delighted to see you enjoyed your stay here at the Best Western Palm Hotel. Making our guests feel warmly welcoming and truly comfortable is an important part of the hotels experience so it is especially wonderful to read how highly you...

Wigan, United Kingdom
Reviewed 11 May 2016 via mobile

I booked a double room however on entering the room I noticed that the bed was made up of 2 double beds pushed together and 2 single quilts on the bed overlapping in the middle, I went to reception to ask for a double quilt to which I was told they don't have any and there was one guest yet...

3Thank Catherine P
Reviewed 8 May 2016 via mobile

Spent 2 nights here and would happily stay again. Parking no issue despite arriving after 6 on a Friday. Stayed 1st night in a family room in 1st floor at back of hotel so absolutely no street noise at all. Lovely room and facilities. 2nd night there was a function in the room directly below; music was so loud the...

Thank Victoria P
PalmHotelLondon, Operations Manager at BEST WESTERN Palm Hotel, responded to this review

Dear Victoria P, Thank you for taking the time to share your recent feedback with us. I am pleased to read that you had a wonderful stay with us, and that the staff looked after you during your stay. Thank you for your positive comments about our breakfast. We hope to see you again soon! Best wishes Ivona J -...

Reviewed 6 May 2016 via mobile

Just arrived back from a two night stay,doing the normal touristy thing.This was our 4th stay here and will be definitely returning as this hotel offers fantastic value for money,for the London area.Clean rooms,lovely shower,a bar,free secure parking,efficient staff and a great all you can eat breakfast.Yes a little bit out of London but the 113 bus stops 100 metres...

Thank Christopher N
PalmHotelLondon, Operations Manager at BEST WESTERN Palm Hotel, responded to this review

Dear Christopher N, Many thanks for your review, we really do appreciate it! Really pleased to hear you enjoyed your 4th stay and thanks for the positive feedback about our friendly staff. We’re all looking forward to welcoming you back soon. Warm regards, Ivona J – Operations Manager.

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07/05/2017 08/05/2017
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  • Free Parking
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Located on the A41, just minutes from the North Circular and M1, the BEST WESTERN Palm Hotel has recently completed a full renovation and now boasts 100 modern and spacious guest bedrooms, two large function suites, and restaurant onsite (available Monday – Thursday). Our hotel is within close proximity to Golders Green tube station, just 15 minutes’ walk or £6 by taxi (approx.), journey to Kings Cross/St Pancras station is just 30 minutes. We are also ideally located for visits to Camden Town, Wembley Stadium, Wembley Arena and Lords Cricket Ground.Recently renovated to a high standard, the BEST WESTERN Palm Hotel offers modern & comfortable accommodation in the heart of North West London. Our spacious rooms are elegantly decorated in natural colours with walnut furniture, en-suite bathroom with luxury walk-in shower, complimentary toiletries, comfortable bed, spacious work desk, complimentary high-speed internet access, and wall mounted Freeview LCD TV.Relax and unwind in the spacious guest lounge with ample seating, which features large flat screen TV and modern art. You can also take advantage of complimentary use of Wi-Fi internet in public areas. The Churchill restaurant serves a variety of dishes and is open from Monday until Thursday. ... more   less 

Additional Information about BEST WESTERN Palm Hotel

Address: 64 - 76 Hendon Way | Hendon, London NW2 2NL, England
Region: United Kingdom > England > London
Price Range: ₹ 6,100 - ₹ 10,659 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN Palm Hotel 4*
Number of rooms: 73
Reservation Options:
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Also Known As:
Palm Hotel London
Hotel Style:
#89 Best Value Hotel in London
#323 Luxury Hotel in London
#370 Family Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Palm Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stayed in room 206. No view, but away from the main road.”
Saddlerphil, 6 Apr 2017 | Read review
“One at the back of hotel - 215 is a big twin but did smell. The lift is very efficient.”
Goldpilatesbabe, 30 Jan 2017 | Read review
“Rooms in a completely different hotel will be the best option!”
nick_grimsley, 12 Jan 2017 | Read review
“Second floor was very quiet”
AliB123238, 9 Jan 2017 | Read review
“possibly not roadside, but we had no noise on rear side”
stuart_gee, 2 Jan 2017 | Read review
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