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BEST WESTERN Palm Hotel

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728 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Palm Hotel
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Showing 593: English reviews
Richmond, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 weeks ago

Stayed at this hotel several times now and we always get a comfortable nights rest. Staff and friendly and helpful. Extremely easy to get to from M1 without queuing for hours (just over 2 miles from M1) bus around the corner to Golders Green tube. We will be staying again!

Review collected in partnership with Best Western GB

Helpful?
Thank Ian B
PalmHotelLondon, Operations Manager at BEST WESTERN Palm Hotel, responded to this review

Dear Ian B, Thank you for your five star review. I am delighted you enjoyed your stay with us and found the team at the Palm Hotel to be accommodating and friendly. We are looking forward to welcome you back in the near future. Best wishes Ivona J - Operations Manager. More 

Telford, Shropshire
Level Contributor
30 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 5 weeks ago

Good stop-over for business, Found the Best Western Palm Hotel via Hotels.com. Great Restaurant with a good selection of a la carte or set menu choices. Nice comfortable room to a high standard with a real walk-in shower, I had a room at the front onto a dual carriageway, which when curtains were drawn wouldn't know was there. I will... More 

Helpful?
Thank Chimpanzee1001
PalmHotelLondon, Operations Manager at BEST WESTERN Palm Hotel, responded to this review

Dear Chimpanzee1001, Many thanks for your feedback. It is great to hear that you enjoyed your stay in our hotel and our hotel suited your needs. We always try our best to help our guests as much as we can. We look forward to accommodating you once more. Best wishes, Ivona J – Operations Manager. More 

Trowbridge, United Kingdom
Level Contributor
60 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 28 October 2016

Stayed here for one night. Did not bring car as parking said it be limited,but would have been able to park. Large room. Good breakfast lots of choice. Obliging staff. Quite a walk uphill to tube, especially if you have cases. Had 2nd floor room, so not disturbed by traffic noise from busy road.

Helpful?
Thank Hencharding
PalmHotelLondon, Operations Manager at BEST WESTERN Palm Hotel, responded to this review

Dear Hencharding, Many thanks for taking the time to share your experience with us. I am pleased to hear that you overall enjoyed your stay at the Palm Hotel and we sincerely hope you’ll return to stay with us in the future! Best wishes Ivona J - Operations Manager. More 

Salisbury, Wilts
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 25 October 2016

Stayed at the Best Western Palm Hotel for two nights as part of a Theatre Break booking. Reception inviting and efficient booking in, was a little concerned when we were given the room next to the bar, facing the main road, I thought no sleep for us but this was not the case, no noise even on the Friday night... More 

Helpful?
Thank suthick
PalmHotelLondon, Operations manager at BEST WESTERN Palm Hotel, responded to this review

Dear Suthick, Many thanks for your feedback we really do appreciate it! Really pleased to hear you enjoyed your stay and thanks for the feedback about our friendly staff. We’re all looking forward to welcoming you back soon. Warm regards, Ivona J – Operations Manager. More 

Toronto, Canada
Level Contributor
39 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 24 October 2016

The Palm Best Western is a clean and nicely, if spartan, updated hotel that does serve its purpose. The rooms are clean, the furniture for now relatively new, the towels are large and thick, the breakfast is nice, the staff very friendly and helpful.....to sum up, a nice place to spend a few nights . Now for the minus: It... More 

Helpful?
Thank SWEsteban
PalmHotelLondon, Operations Manager at BEST WESTERN Palm Hotel, responded to this review

Dear SWEsteban, Many thanks for your review, we really do appreciate it! Really pleased to hear you enjoyed your stay and thanks for the feedback about our friendly staff. We’re all looking forward to welcoming you back soon. Warm regards, Ivona J – Operations Manager. More 

London, United Kingdom
Level Contributor
97 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 23 October 2016 via mobile

Lovely place spoilt but noisy road. A1M was right by our window. It was like having a racing track in our hotel room. I had to sleep with headphones on. Has a free gym and WiFi. Spotless and modern. There is also a fridge. Had issues with remote not working. Bed a little small for two. Stayed in 009.

Helpful?
Thank sunnyray_13
PalmHotelLondon, Operations Manager at BEST WESTERN Palm Hotel, responded to this review

Dear sunnyray_13, Thank you very much for your comments with regards to your recent stay at the Palm Hotel. I am glad to know that you overall enjoyed our services and I would like to apologize for any inconvenience you might have experienced with the outside noise. I hope you will come back and stay with us again and thank... More 

Thunder Bay
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 October 2016

The breakfast was generally very good, but on some days the staff seemed overwhelmed and the food plates were empty. However, staff showed up pretty quickly and things got rolling. The breakfast food was fine when things worked and the evening restaurant was ok, except when on one day we showed up at 6:05 pm (opening at 6:00 pm) and... More 

Helpful?
Thank Reino_Pulkki
PalmHotelLondon, Operations Manager at BEST WESTERN Palm Hotel, responded to this review

Dear Reino_Pulkki, Thank you for taking the time to leave us your review. I am very sorry to learn that you experienced some challenges with our staff at the restaurant. I would like the opportunity to discuss your comments directly with you. Therefore if you can kindly contact me directly via operations@palmhoteluk.com I would be very grateful. I look forward... More 

Bradford, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 18 October 2016 via mobile

We visited The Plam Best Western for a family celebration. The welcome at reception was lovely and our check in was informative and friendly. We had 2 nice rooms on the second floor. They were very clean and modern with all you could expect from a reasonably priced hotel.There is a nice bar area. The staff even opened the bar... More 

Helpful?
Thank 186408John
PalmHotelLondon, Operations Manager at BEST WESTERN Palm Hotel, responded to this review

Dear 186408John, Many thanks for taking the time to share your experience with us. Your kind words about the team’s are very much appreciated. I am pleased to hear that you overall enjoyed your stay at the Palm Hotel and we sincerely hope you’ll return to stay with us in the future! Best wishes Ivona J - Operations Manager. More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 October 2016 via mobile

The hotel is ok , parking is a nightmare , first come first served but you get blocked in and have to wait for people to move in the morning , not good if you need to be somewhere by a specific time Also the hotel to boiling hot , air con in room is noisy, so didn't use it... More 

Helpful?
Thank Ben C
PalmHotelLondon, Operations Manager at BEST WESTERN Palm Hotel, responded to this review

Dear Ben C, Thank you very much for your comments with regards to your recent stay at the Palm Hotel. I am glad to know that you overall enjoyed our services and I would like to apologise for any inconvenience you might have suffered with the parking arrangement. I hope you will come back and stay with us again and... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Located on the A41, just minutes from the North Circular and M1, the BEST WESTERN Palm Hotel has recently completed a full renovation and now boasts 100 modern and spacious guest bedrooms, two large function suites, and restaurant onsite (available Monday – Thursday). Our hotel is within close proximity to Golders Green tube station, just 15 minutes’ walk or £6 by taxi (approx.), journey to Kings Cross/St Pancras station is just 30 minutes. We are also ideally located for visits to Camden Town, Wembley Stadium, Wembley Arena and Lords Cricket Ground.Recently renovated to a high standard, the BEST WESTERN Palm Hotel offers modern & comfortable accommodation in the heart of North West London. Our spacious rooms are elegantly decorated in natural colours with walnut furniture, en-suite bathroom with luxury walk-in shower, complimentary toiletries, comfortable bed, spacious work desk, complimentary high-speed internet access, and wall mounted Freeview LCD TV.Relax and unwind in the spacious guest lounge with ample seating, which features large flat screen TV and modern art. You can also take advantage of complimentary use of Wi-Fi internet in public areas. The Churchill restaurant serves a variety of dishes and is open from Monday until Thursday. ... more   less 

Additional Information about BEST WESTERN Palm Hotel

Address: 64 - 76 Hendon Way | Hendon, London NW2 2NL, England
Region: United Kingdom > England > London
Price Range: ₹ 6,498 - ₹ 10,806 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN Palm Hotel 4*
Number of rooms: 73
Reservation Options:
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Also Known As:
Palm Hotel London
Hotel Style:
#72 Best Value Hotel in London
#297 Luxury Hotel in London
#370 Family Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Palm Hotel staff and other travellers.
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Questions? Get answers from BEST WESTERN Palm Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A good size double room on the first floor, good access via lift”
 of 5 bubbles SGFDewey, 9 Nov 2016 | Read review
“Rooms to the rear a quieter”
 of 5 bubbles Chimpanzee1001, 30 Oct 2016 | Read review
“Ask for upstairs room at back of hotel”
 of 5 bubbles Hencharding, 28 Oct 2016 | Read review
“If you have a car and need a value place then Palm is great!”
 of 5 bubbles SWEsteban, 23 Oct 2016 | Read review
“The wing we were in had a funny smell, but the staff started to deal with this after we complained.”
 of 5 bubbles Reino_Pulkki, 18 Oct 2016 | Read review
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