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BEST WESTERN Palm Hotel

Agoda.comUS$ 81*
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14/05/2017 15/05/2017
1 room 2 adults 0 children
US$ 121*
US$ 81*
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US$ 92*
US$ 92*
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BEST WESTERN Palm Hotel
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761 Reviews from our TripAdvisor Community

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Showing 621: English reviews
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Lisbon, Portugal
Reviewed 1 week ago via mobile

Everything was nice, the staff was amazing, commodation, nice clean rooms, the bed is excellent! The only think i didnt like was the food cause the british food is not that good, but is not a hotel problem but in general.. Its a little bit far from the center but there was a bus 2 min walking from the hotel!...

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Helpful?
Thank MarcosCarrilho92
PalmHotelLondon, Operations Manager at BEST WESTERN Palm Hotel, responded to this review

Dear MarcosCarrilho92, Thank you for choosing the Palm Hotel for your recent stay and rating us with 5*. Thank you for sharing your comments about our restaurant food, really appreciated! We hope you do come back again – we often have great specials and seasonal promotions! Kind regards Ivona J – Operations Manager.

Lancashire, United Kingdom
Reviewed 1 week ago

Great stay at the best western the hotel I would rate as 5*. Was a bus and tube away from kings cross and really easy to get to and was a decent price for three nights stay especially if your looking for something reasonably priced in london. Would definitely recommend the breakfast there was so much variety from pastries to...

Review collected in partnership with Best Western
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Helpful?
Thank furby786
PalmHotelLondon, Operations Manager at BEST WESTERN Palm Hotel, responded to this review

Dear furby786, Thank you so much for staying with us and for taking the time to post this 5* review of your experience at the Palm Hotel. I'm pleased to learn that you enjoyed your stay and it makes me happy to read that you would stay with us again. We are looking forward to welcoming you back soon! Kind...

Reviewed 1 week ago via mobile

I stayed there for one night only but all I can say, it was perfect. The room was finished to a high standard. The breakfast in the morning was just excellent even though it would be just typical english breakfast. There are lots of fruits and bakery to choose from. There is a small car park as well and I...

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Helpful?
Thank Michal Š
PalmHotelLondon, Operations Manager at BEST WESTERN Palm Hotel, responded to this review

Dear Michal S, Thank you for choosing the Palm Hotel for your recent stay and rating us with 5*. Thank you for sharing your comments about breakfast, really appreciated! We hope you do come back again – Kind regards Ivona J – Operations Manager.

South Yorkshire, United Kingdom
Reviewed 2 weeks ago via mobile

Shocking nights sleep in a bed where I could feel every spring. I expected to be covered in bruises in the morning! I came close to simply getting up and walking out. Describes itself as 4*. I have had far better beds in a youth hostel. Best western should be ashamed.

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Helpful?
Thank Rosemary M
PalmHotelLondon, Operations Manager at BEST WESTERN Palm Hotel, responded to this review

Dear Rosemary M, Thank you for taking the time to share your experience with us and your fellow travellers. We are disappointed to hear about the issues you experienced during your stay in our hotel and would like to sincerely apologise. We aim to deliver outstanding customer service and even more we regret to hear about your less enjoyable stay....

Israel
Reviewed 2 weeks ago via mobile

Not the best hotel but modern, clean, quite and helpfull staff. We stayd there for 3 nights and it was really cheap compare to all other hotels in London. The bus station is only 5 minuts walking and the nearest underground is about 15 minuts walking. Very recomended if you want to spend your mony for shopping and restaurants😊 if...

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Helpful?
Thank ayala1311
PalmHotelLondon, Operations Manager at BEST WESTERN Palm Hotel, responded to this review

Dear ayala1311, Thank you for your feedback relating to your recent stay at our hotel. We pleased to know that you enjoyed your stay with us. We look forward to welcoming you back soon. Kindest regards, Ivona J - Operations Manager.

Plymouth, United Kingdom
Reviewed 2 weeks ago

Went there with a coach party on March 30 The room was filne but the shower room was so small I'm glad I didn't take my cat ! Evening meal and breakfast were served in what seemed like the entertainment hall. We were told breakfast was from 7.30am so when we went down to this basement hall at 8am the...

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Helpful?
Thank sah2a
PalmHotelLondon, Operations Manager at BEST WESTERN Palm Hotel, responded to this review

Dear sah2a, Thank you for taking time to provide your feedback relating to our breakfast. I’m sorry that you didn’t get the opportunity to enjoy the hotel as our other guests do. Our team here work very hard to keep our guests happy, and are pleased and proud of the positive feedback and reviews we receive here on TripAdvisor. Please...

Willenhall, United Kingdom
Reviewed 3 weeks ago

I booked a double room for myself and wife. Using this as a base for a trip to the West End. We travelled in/out on Bus 113. Its a little walk for the theatres (about a mile) but as the weather was dry it wasnt a problem. The hotel was good and ticked all our trip boxes. Clean,warm,quiet and a...

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Helpful?
Thank Saddlerphil
PalmHotelLondon, Operations Manager at BEST WESTERN Palm Hotel, responded to this review

Dear Saddlerphil, Thank you very much for your lovely review. I am delighted to hear that you enjoyed your stay with us. It is fantastic to hear that you feel welcome and looked after by our teams on your stay. We are looking forward to welcome you back very soon! Best wishes Ivona J - Operations Manager.

Barnstaple, United Kingdom
Reviewed 4 weeks ago

I was part of a large group staying for one night. Bedrooms and staff all very good. However the buffet breakfast was poor as virtually cold and unappetising as likewise was the tea coffee and toast. Upon complaining to the Manager on duty in the restaurant he did offer to have the breakfast re-cooked but time schedule did not give...

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Helpful?
Thank janetbryant53
PalmHotelLondon, Operations Manager at BEST WESTERN Palm Hotel, responded to this review

Dear janetbryant, Thank you very much for your comments with regards to your recent stay at the Palm Hotel. I am glad to know that you overall enjoyed our hotel and I would like to apologies for any inconvenience you might have suffered with the breakfast arrangement. I hope you will come back and stay with us again and thank...

Reviewed 19 March 2017 via mobile

After a long day of travelling from the North of England. We had spent many hours walking around London. Arriving back at the hotel exhausted. We settled in to our room after 11pm to be greeted with a very load base sounding disco/ band below us. It was impossible to sleep or even relax, I contacted reception to ask what...

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Helpful?
1Thank Cindy M
PalmHotelLondon, Operations Manager at BEST WESTERN Palm Hotel, responded to this review

Dear Cindy M, Thank you for taking the time to share your experience with us. We are disappointed to hear about the noise issues you experienced during your stay in our hotel and would like to sincerely apologies once more for the inconvenience caused. I would love the opportunity to discuss your comments directly with you. Therefore if you can...

East Yorkshire
Reviewed 19 March 2017 via mobile

Stayed for one night (Saturday) got back after a long day at 23:30 and there was booming music from what sounded like a band shaking the room and stopping me sleeping. Totally unacceptable to have this level of noise in a hotel.

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Helpful?
Thank Lee_Nolan
PalmHotelLondon, Operations Manager at BEST WESTERN Palm Hotel, responded to this review

Dear Lee_Nolan, Thank you for sharing your feedback after your recent stay with us. I would like to apologise for any inconvenience you might have experienced here at the Palm Hotel and I would like to take the opportunity to discuss your experience directly with you. If you could kindly please contact me at operations@palmhoteluk.com it would be greatly appreciated....

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Free Parking
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Located on the A41, just minutes from the North Circular and M1, the BEST WESTERN Palm Hotel has recently completed a full renovation and now boasts 100 modern and spacious guest bedrooms, two large function suites, and restaurant onsite (available Monday – Thursday). Our hotel is within close proximity to Golders Green tube station, just 15 minutes’ walk or £6 by taxi (approx.), journey to Kings Cross/St Pancras station is just 30 minutes. We are also ideally located for visits to Camden Town, Wembley Stadium, Wembley Arena and Lords Cricket Ground.Recently renovated to a high standard, the BEST WESTERN Palm Hotel offers modern & comfortable accommodation in the heart of North West London. Our spacious rooms are elegantly decorated in natural colours with walnut furniture, en-suite bathroom with luxury walk-in shower, complimentary toiletries, comfortable bed, spacious work desk, complimentary high-speed internet access, and wall mounted Freeview LCD TV.Relax and unwind in the spacious guest lounge with ample seating, which features large flat screen TV and modern art. You can also take advantage of complimentary use of Wi-Fi internet in public areas. The Churchill restaurant serves a variety of dishes and is open from Monday until Thursday. ... more   less 

Additional Information about BEST WESTERN Palm Hotel

Address: 64 - 76 Hendon Way | Hendon, London NW2 2NL, England
Region: United Kingdom > England > London
Price Range: ₹ 6,111 - ₹ 10,678 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN Palm Hotel 4*
Number of rooms: 73
Reservation Options:
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Also Known As:
Palm Hotel London
Hotel Style:
#88 Best Value Hotel in London
#322 Luxury Hotel in London
#370 Family Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Palm Hotel staff and other travellers.
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Questions? Get answers from BEST WESTERN Palm Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stayed in room 206. No view, but away from the main road.”
Saddlerphil, 6 Apr 2017 | Read review
“One at the back of hotel - 215 is a big twin but did smell. The lift is very efficient.”
Goldpilatesbabe, 30 Jan 2017 | Read review
“Rooms in a completely different hotel will be the best option!”
nick_grimsley, 12 Jan 2017 | Read review
“Second floor was very quiet”
AliB123238, 9 Jan 2017 | Read review
“possibly not roadside, but we had no noise on rear side”
stuart_gee, 2 Jan 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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