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62 Castle Street

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62 Castle Street
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728 Reviews from our TripAdvisor Community

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Showing 718: English reviews
Manchester, United Kingdom
Reviewed 6 days ago NEW

Would highly recommend this Hotel! Spacious rooms that are super modern, they are more mini suites than anything else. The beds are HUGE! We could have stayed in the room for our entire stay. The Location of the hotel is perfect with loads of bars & restaurants nearby.

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Helpful?
Thank Bluffallo23
London, United Kingdom
Reviewed 1 week ago

A colleague stayed here a week before me and recommended I book. I'll be honest - I was disappointed. If you're on a work trip, look elsewhere. There isn't really room service, no gym, barely a reception to speak of, no breakfast, and the hotel smelled of paint. An amazing building with a lot of potential, I imagine when the...

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Helpful?
Thank TravellingQuallie
Sonny F, Front Office Manager at 62 Castle Street, responded to this review

Dear TravellingQuallie, Thank you for taking the time out to leave us your comments. I am sorry to hear you were disappointed during your stay. We try our hardest to do renovations at times when the hotel is quieter to limit the amount of disruption caused to the guests so I apologise that we missed the mark on this occasion....

Reviewed 3 weeks ago via mobile

Amazing place to stay, a real treat , just perfect, beautiful rooms,friendly helpful staff ,we will stay again .huge comfortable beds , beautiful building, spotlessly clean.This place is conveniently situated within walking distance to most places.we have stayed at various hotels in Liverpool but this is our favourite

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Helpful?
Thank Damoliam
Sonny F, Front Office Manager at 62 Castle Street, responded to this review

Dear Damoliam, What a lovely review! Thank you so much for your kind words, were always thrilled when we get good feedback and I will make sure I pass it on to all our staff. We really appreciate any review we receive but comments like this really make us smile. Thanks again.

Reviewed 3 weeks ago via mobile

Me and my boyfriend stayed here to go Christmas shopping this week. I expected the hotel to be great as I heard a good review but I was very disappointed. There was a used condom behind the day bed in my room which is appalling but to make the situation worse when I called reception to tell them about it...

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1Thank Izzy W
Sonny F, Front Office Manager at 62 Castle Street, responded to this review

Dear Izzy, Thank you for taking the time to leave us comments. Obviously we strive for a better standard than what you experienced and as you will see from our many other positive reviews this is not the usual way we operate. A member of the company's management team will be making contact with you directly to discuss the matter...

Huddersfield, United Kingdom
Reviewed 4 weeks ago via mobile

Had a lovey stay at this hotel. Staff were very nice and the room was great however slightly too warm even when we turned the radiators off. This is a great hotel and i would really recommend for the price we paid. Also very close to all the central attractions of liverpool. Thankyou we will certainly stay here again

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Helpful?
Thank IsabelSkelton16
Sonny F, Front Office Manager at 62 Castle Street, responded to this review

Hi IsabelSkelton16, Thank you for your kind review of our business. As a small hotel in a very competitive market every little help we get really means a lot to us, and its always nice to hear some good feedback. Thanks again.

Liverpool, United Kingdom
Reviewed 4 weeks ago

The shower was amazing! Great rooms, we were a little late checking out and the staff were fine about it. Would recommend it to anyone looking to stay in Liverpool. Right by Liverpool One for shopping and loads of good bars and places to eat all around!

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Helpful?
Thank PhilBaroni001
Sonny F, Guest Relations Manager at 62 Castle Street, responded to this review

Hi PhilBaroni001, Thank you for taking time out to leave us such lovely comments. We appreciate any reviews we receive especially such positive ones. Thanks again

Reviewed 14 December 2016 via mobile

I took my boyfriend to this hotel. As I walked in we had a very nice welcome. The bed is comfy. The hotel interior could do with abit of tlc. It's fairly noisy in the morning with noise from outside. & also it's fairly noisy at night hearing bars empty their glass bins right at the side of this building....

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Helpful?
Thank Eva O
Sonny F, Front Office Manager at 62 Castle Street, responded to this review

Dear Eva O, Firstly thanks for leaving us this review. We appreciate all comments we receive as it helps us improve the product we offer. We understand that a few guests have recently heard a little noise from the outside while the restaurant next door has been clearing up, so we have spoken to them and arranged for them to...

Preston, United Kingdom
Reviewed 12 December 2016

We were upgraded to the best suite on arrival. Expected it to be perfect, it wasn't. The bathroom was disgusting around the edges. The shower plug was broken and filthy also shower tray cracked. Wasnt warned that the bar next door played very very loud music till early hours of the morning.

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2Thank helen6610
Bray, Ireland
Reviewed 9 December 2016 via mobile

This hotel is fab! The rooms are huge and the decor is beautiful! Myself and my boyfriend stayed here for three days! There is a lovely large mirror for getting ready only one downside is the lighting is a bit dim! The staff are all lovely and polite and the location is brilliant with a two minute walk to Matthew...

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Thank Jen D
Sonny F, Front Office Manager at 62 Castle Street, responded to this review

Dear Jen D, Thank you for your review and kind comments. Were glad you enjoyed your time with us and we hope to see you again soon.

Reviewed 9 December 2016 via mobile

Great place to stay. Lovely clean room. Friendly staff. We stayed for one night and used the room as a Base for our Christmas shopping trip. My only down point from my stay is that the street below is quite busy and loud. But the hotel is in a busy city centre and this is to be expected and not...

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Helpful?
Thank Darren C
Sonny F, Front Office Manager at 62 Castle Street, responded to this review

Hi Darren C, Thanks for your comments, were glad that you had a good visit to Liverpool and enjoyed your stay with us. We appreciate anybody who takes the time to leave us a review. We look forward to welcoming you again soon. Thanks again.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Official Description (provided by the hotel)
62 Castle Street is a 4 star hotel in the heart of the City Centre. 62 Castle Street is a Grade II listed building which was built in 1868. The luxurious hideaway of 62 Castle St is more than just an exclusive hotel. The original site was known as "The Old Bank" although, dramatically transformed in 1985 the building has maintained its unique features including, the main staircase, huge marble pillars and stunning high decorated ceilings, not forgetting the old bank vaults, which still remain intact to this day! The 4 star hotel offers 20 individually designed Suites offering guests high quality and spacious rooms. All rooms have King-size beds, a lounge area with sofas or lounge chairs and a flatscreen LCD TV. All rooms have two phones in the room, and are equipped with a desk for working or used as a dressing table. The large stylish rooms include modern en-suite bathrooms with powerful drench showers and some with Baths and all luxury toiletries. The rooms have an amazing full Length leaner mirror which is a main feature in the rooms. The rooms are even large enough to unwind and do Yoga. Some rooms have Juliet balcony doors which flood the room with natural light. 62 Castle St Hotel does not have its own restaurant/bar, however we are in the heart of the city centre and our team have a wide knowledge of the best places to dine. Whether you are coming to Liverpool 1 for a shopping extravaganza or experiencing the excitement of the Beatles phenomena or simply visiting for business, the hotel is within easy reach of everything Liverpool has to offer. ... more   less 

Additional Information about 62 Castle Street

Address: 62 Castle Street, Liverpool L2 7LQ, England
Region: United Kingdom > England > Merseyside > Liverpool
Price Range: ₹ 5,369 - ₹ 16,979 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — 62 Castle Street 3*
Number of rooms: 20
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Also Known As:
62 Castle Street Hotel Liverpool
62 Castle St Liverpool
62 Castle St Hotel Liverpool
Hotel Style:
#33 Romantic Hotel in Liverpool
#35 Family Hotel in Liverpool
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Questions & Answers

Here's what travellers have asked, with answers from 62 Castle Street staff and other travellers.
7 questions
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5 months ago
Workington, United Kingdom
9 months ago

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Questions? Get answers from 62 Castle Street staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms look great!”
 of 5 bubbles PhilBaroni001, 19 Dec 2016 | Read review
“Definitely chose one of the Exec rooms the increased size and seating area etc really make it worthwhile.”
 of 5 bubbles RussellP833, 1 Dec 2016 | Read review
“Rooms ar eof an extremely high standard and the costs ar very reasonably.”
 of 5 bubbles SScott007, 16 Nov 2016 | Read review
“Our room was on the top floor and was very warm - we needed to use the air conditioning for comfort to sleep at night.”
 of 5 bubbles 160susanm, 1 Nov 2016 | Read review
“Ask for a room in the front of the hotel”
 of 5 bubbles LindaH588, 20 Oct 2016 | Read review
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