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ibis Liverpool Centre Albert Dock - Liverpool One

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ibis Liverpool Centre Albert Dock - Liverpool One
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1,490 Reviews from our TripAdvisor Community

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Showing 1,315: English reviews
Reviewed 5 days ago NEWvia mobile

Was disappointed first of all as my view was of a building site not the Docks, and it had 2 separate beds rather than a double. However when I unpacked it was clean and warm. The toilet/bathroom is a wet room with walk in power shower. I was a bit scared of flooding the place, but drainage is good. The...

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Helpful?
Thank Michael D
Reviewed 6 days ago NEWvia mobile

Stayed here for a Saturday night out in the city The car park was a nightmare The sat nav using the postcode takes you to the rear of the car park which is an exit only When we got into the car park it was ridiculously busy with cars parked on verges Luckily someone did come back from their shopping...

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Thank Steven J
Tamworth, United Kingdom
Reviewed 1 week ago

Probably the smallest double room i've stayed in. So small only one person could enter room at a time as the door opened onto the bed. Reception area dirty. Breakfast appalling stale bread the scrambled egg needed to be cut with a knife it was so overcooked and dried up. my wife is disabled and although there were about 6...

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Thank alangZ7718TL
Kendal
Reviewed 1 week ago

Nice place with free parking if you get their early enough. Reception good. Room great.....bed very comfortable(soft). Room quiet....so slept very well. Did not have breakfast but it looked ok.... we went to wetherspoons. Very handy for both albert dock and Liverpool one. I don't know where the person who says it's disgusting stayed but they are way off the...

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Helpful?
Thank jimfol
IbisLiverpool, Manager at ibis Liverpool Centre Albert Dock - Liverpool One, responded to this review

Dear Jimfol, Thank you for posting your thoughts. I was pleased to hear that you enjoyed your stay!It's definitely a boost for us every time we hear positive reviews such as this. Our location is definitely one of the things we are very proud of about our hotel. We hope to welcome you back to the hotel soon! Kind regards,...

Falkirk, United Kingdom
Reviewed 1 week ago

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Thank Robert B
IbisLiverpool, Manager at ibis Liverpool Centre Albert Dock - Liverpool One, responded to this review

Telford, England, United Kingdom
Reviewed 1 week ago via mobile

We arrived on a horrible night with sleet lashing down. We got the last parking spot in the car park I think. Check in was friendly and efficient and we made our way to our room, we were very pleased with it, quite large for a city hotel, very clean and warm with a very comfy bed. We stayed for...

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Helpful?
Thank Michael P
IbisLiverpool, Manager at ibis Liverpool Centre Albert Dock - Liverpool One, responded to this review

Dear Michael P, Thank you for your very kind words. They are very much appreciated and my team will be delighted to hear that you enjoyed yourselves in Ibis Liverpool Albert Dock. I look forward to welcoming you back. Kind regards, Prashant Shewale

March, United Kingdom
Reviewed 1 week ago via mobile

This Hotel is absolutely disgusting. Front door not working have to use a side door that is very hard to open. Rooms very sparse, no information in rooms, blind falls down when using. No sugar or milk in rooms. Very dirty with cleaning solutions left near main lifts. Very noisy ignorant people stay here who are up all night partying...

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Helpful?
Thank Alison R
IbisLiverpool, Manager at ibis Liverpool Centre Albert Dock - Liverpool One, responded to this review

Dear Alison R, Thank you for your comments, but I was sorry to learn that you were disappointed with your recent stay. At Ibis we aim to provide superior customer service to all our guests, and I am sorry for the shortfalls you experienced in the points highlighted. We treat all feedback with the utmost seriousness and we will take...

Poulton Le Fylde, United Kingdom
Reviewed 2 weeks ago

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Thank vern f
IbisLiverpool, Manager at ibis Liverpool Centre Albert Dock - Liverpool One, responded to this review

Palermo
Reviewed 2 weeks ago

A perfectly located hotel with wonderful views of the docklands (if you're fortunate enough to get the right rooms, which at first we were'nt). The rooms were clean and comfortable and the staff friendly and helpful. A great place for a city break.

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Thank Penny R
IbisLiverpool, Manager at ibis Liverpool Centre Albert Dock - Liverpool One, responded to this review

Dear Guest, Thank you for taking the time to share your experiences online and rating us with 5 stars. It is always a pleasure to receive such positive feedback and I was happy to read you enjoyed every aspect of your stay. We look forward to welcoming you back soon. Kind regard, Prashant Shewale

Glasgow, United Kingdom
Reviewed 2 weeks ago

November 2016 Party of 6 stayed at the Ibis Albert Dock. The hotel is basic, rooms small but bathroom a good size and shower fantastic, tea and coffee in your room. The hotel is spotlessly clean and staff are friendly and very helpful - I left my charger for my tablet and they posted it on to me, much appreciated....

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Helpful?
Thank Norma S
IbisLiverpool, Manager at ibis Liverpool Centre Albert Dock - Liverpool One, responded to this review

Dear Norma S, I thank you for your detailed, very personal feedback. I was extremely pleased to read the summary of your comment in such words of praise. We genuinely put a lot into exceeding our guests expectations and I am truly glad to hear that we have achieved our aim with you. We look forward to your next stay....

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Multilingual Staff
  • Laundry Service
  • Breakfast Available
Official Description (provided by the hotel)
The ibis Liverpool Centre Albert Dock - Liverpool One is located 5 km from the airport and a 10 min walk from the city centre. With pubs, theatres, historic buildings, nightspots and the Everton FC and Liverpool FC stadia all within the immediate vicinity, the hotel is ideal for weekends as well as longer business or holiday stays. Offers 192 rooms including 10 for guests with limited mobility, a restaurant, a bar offering snacks 24hrs and secure outdoor parking (chargeable). Business guests will appreciate use of complimentary WiFi Internet. ... more   less 

Additional Information about ibis Liverpool Centre Albert Dock - Liverpool One

Address: 27 Wapping, Liverpool L1 8LY, England
Region: United Kingdom > England > Merseyside > Liverpool
Price Range: ₹ 2,894 - ₹ 10,555 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — ibis Liverpool Centre Albert Dock - Liverpool One 3*
Number of rooms: 192
Reservation Options:
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Also Known As:
Ibis Liverpool City Centre Hotel Liverpool
Accor Liverpool City Centre
Hotel Ibis Liverpool
Ibis Hotel Liverpool
Hotel Style:
#30 Romantic Hotel in Liverpool
#30 Family Hotel in Liverpool
#32 Business Hotel in Liverpool
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Questions & Answers

Here's what travellers have asked, with answers from ibis Liverpool Centre Albert Dock - Liverpool One staff and other travellers.
21 questions
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10 months ago
Dublin
over a year ago
Kilmarnock, United Kingdom

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Questions? Get answers from ibis Liverpool Centre Albert Dock - Liverpool One staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“When I booked the break I couldn't be guaranteed a room with a views, and when we arrived there was none available, so the first night was spent in a smallish room with no view. However, the staff were very helpful in arranging for us to move into a larger room with a view for the next three nights of our stay.”
 of 5 bubbles 350pennyr, 26 Nov 2016 | Read review
“Good views higher up”
 of 5 bubbles Louannhood, 26 Nov 2016 | Read review
“Lifts take a while, so ground floor”
 of 5 bubbles eldylto001, 19 Nov 2016 | Read review
“Be specific about the quality you need, and how clean you need it.”
 of 5 bubbles Frankaol9, 17 Nov 2016 | Read review
“Ask for a high dock view room”
 of 5 bubbles smudge27, 15 Nov 2016 | Read review
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