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ibis Liverpool Centre Albert Dock - Liverpool One

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ibis Liverpool Centre Albert Dock - Liverpool One
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1,489 Reviews from our TripAdvisor Community

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Showing 1,314: English reviews
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed yesterday NEW via mobile

Stayed here for a Saturday night out in the city The car park was a nightmare The sat nav using the postcode takes you to the rear of the car park which is an exit only When we got into the car park it was ridiculously busy with cars parked on verges Luckily someone did come back from their shopping... More 

Thank Steven J
Tamworth, United Kingdom
1 review
Reviewed 4 days ago NEW

Probably the smallest double room i've stayed in. So small only one person could enter room at a time as the door opened onto the bed. Reception area dirty. Breakfast appalling stale bread the scrambled egg needed to be cut with a knife it was so overcooked and dried up. my wife is disabled and although there were about 6... More 

Review collected in partnership with Accorhotels.com

Thank alangZ7718TL
Level Contributor
55 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 6 days ago NEW

Nice place with free parking if you get their early enough. Reception good. Room great.....bed very comfortable(soft). Room quiet....so slept very well. Did not have breakfast but it looked ok.... we went to wetherspoons. Very handy for both albert dock and Liverpool one. I don't know where the person who says it's disgusting stayed but they are way off the... More 

Thank jimfol
Telford, England, United Kingdom
Level Contributor
38 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 1 week ago via mobile

We arrived on a horrible night with sleet lashing down. We got the last parking spot in the car park I think. Check in was friendly and efficient and we made our way to our room, we were very pleased with it, quite large for a city hotel, very clean and warm with a very comfy bed. We stayed for... More 

Thank Michael P
March, United Kingdom
1 review
Reviewed 1 week ago via mobile

This Hotel is absolutely disgusting. Front door not working have to use a side door that is very hard to open. Rooms very sparse, no information in rooms, blind falls down when using. No sugar or milk in rooms. Very dirty with cleaning solutions left near main lifts. Very noisy ignorant people stay here who are up all night partying... More 

Thank Alison R
2 reviews
Reviewed 1 week ago

A perfectly located hotel with wonderful views of the docklands (if you're fortunate enough to get the right rooms, which at first we were'nt). The rooms were clean and comfortable and the staff friendly and helpful. A great place for a city break.

Review collected in partnership with Ibis Hotels

Thank Penny R
IbisLiverpool, Manager at ibis Liverpool Centre Albert Dock - Liverpool One, responded to this review

Dear Guest, Thank you for taking the time to share your experiences online and rating us with 5 stars. It is always a pleasure to receive such positive feedback and I was happy to read you enjoyed every aspect of your stay. We look forward to welcoming you back soon. Kind regard, Prashant Shewale More 

Glasgow, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 1 week ago

November 2016 Party of 6 stayed at the Ibis Albert Dock. The hotel is basic, rooms small but bathroom a good size and shower fantastic, tea and coffee in your room. The hotel is spotlessly clean and staff are friendly and very helpful - I left my charger for my tablet and they posted it on to me, much appreciated.... More 

Thank Norma S
IbisLiverpool, Manager at ibis Liverpool Centre Albert Dock - Liverpool One, responded to this review

Dear Norma S, I thank you for your detailed, very personal feedback. I was extremely pleased to read the summary of your comment in such words of praise. We genuinely put a lot into exceeding our guests expectations and I am truly glad to hear that we have achieved our aim with you. We look forward to your next stay.... More 

Level Contributor
123 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed 1 week ago

First stay in Liverpool and choose this hotel because of proximity to the Albert docks. Got a good price and the parking was £8 which is much cheaper than elsewhere. We had problem with our room as it was near to an air conditioning unit which vibrated through the wall. However someone came up from reception and our room was... More 

Thank Louannhood
IbisLiverpool, Manager at ibis Liverpool Centre Albert Dock - Liverpool One, responded to this review

Dear Guest, Thank you for staying with Ibis Liverpool Centre Albert Dock-Liverpool one and I am pleased to read that the hotel met your expectations and our location was suitable for your purpose of visit. I do hope we will have the opportunity to welcome you back in our hotel in the near future. Kind regards, Prashant Shewale More 

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All Management Photos (19)
Hotel & Grounds (4)
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  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Multilingual Staff
  • Laundry Service
  • Breakfast Available
Official Description (provided by the hotel)
The ibis Liverpool Centre Albert Dock - Liverpool One is located 5 km from the airport and a 10 min walk from the city centre. With pubs, theatres, historic buildings, nightspots and the Everton FC and Liverpool FC stadia all within the immediate vicinity, the hotel is ideal for weekends as well as longer business or holiday stays. Offers 192 rooms including 10 for guests with limited mobility, a restaurant, a bar offering snacks 24hrs and secure outdoor parking (chargeable). Business guests will appreciate use of complimentary WiFi Internet. ... more   less 

Additional Information about ibis Liverpool Centre Albert Dock - Liverpool One

Address: 27 Wapping, Liverpool L1 8LY, England
Region: United Kingdom > England > Merseyside > Liverpool
Price Range: ₹ 2,928 - ₹ 10,677 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — ibis Liverpool Centre Albert Dock - Liverpool One 3*
Number of rooms: 192
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Travelocity, ACCOR, Priceline, Booking.com and HotelTravel.com so you can book your ibis Liverpool Centre Albert Dock - Liverpool One reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Ibis Liverpool City Centre Hotel Liverpool
Accor Liverpool City Centre
Hotel Ibis Liverpool
Ibis Hotel Liverpool
Hotel Style:
#30 Family Hotel in Liverpool
#30 Romantic Hotel in Liverpool
#32 Business Hotel in Liverpool
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Questions & Answers

Here's what travellers have asked, with answers from ibis Liverpool Centre Albert Dock - Liverpool One staff and other travellers.
21 questions
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10 months ago
over a year ago
Kilmarnock, United Kingdom

See all questions (21)

Questions? Get answers from ibis Liverpool Centre Albert Dock - Liverpool One staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“When I booked the break I couldn't be guaranteed a room with a views, and when we arrived there was none available, so the first night was spent in a smallish room with no view. However, the staff were very helpful in arranging for us to move into a larger room with a view for the next three nights of our stay.”
 of 5 bubbles 350pennyr, 26 Nov 2016 | Read review
“Good views higher up”
 of 5 bubbles Louannhood, 26 Nov 2016 | Read review
“Lifts take a while, so ground floor”
 of 5 bubbles eldylto001, 19 Nov 2016 | Read review
“Be specific about the quality you need, and how clean you need it.”
 of 5 bubbles Frankaol9, 17 Nov 2016 | Read review
“Ask for a high dock view room”
 of 5 bubbles smudge27, 15 Nov 2016 | Read review
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