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Hallmark Hotel Liverpool South

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Hallmark Hotel Liverpool South
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628 Reviews from our TripAdvisor Community

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Showing 625: English reviews
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Reviewed 1 week ago via mobile

Very quiet environment and room are really pleasant. Very close to jogging area and very close to city centre (15 mins driving). Wifi was available at all time. Restaurant at acceptable prices and it's possible to save money with an early booking.

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Helpful?
Thank Veniero S
James C, Front Office Manager at Hallmark Hotel Liverpool South, responded to this review

Thank you Veniero for that the time for sending us your feed back. We are glad you enjoyed your stay with us and hope to welcome you back soon. Many thanks Claire Dawkins Reception Manager

Reviewed 1 week ago via mobile

We had a very enjoyable weekend stay at the Alicia. Our room overlooked the front of the hotel with views of the park. Our room was spotlessly clean comfy bed lovely bathroom. The only criticism the window was quite drafty. The lady on reception was very friendly and helpful. We had a lovely meal in the restaurant and very good...

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Helpful?
Thank Tombeaucon
James C, Front Office Manager at Hallmark Hotel Liverpool South, responded to this review

Dear Tombeaucon, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Kind Regards James Constantine

Blackpool, United Kingdom
Reviewed 1 week ago via mobile

Arrived here with a Groupon voucher bought as a present. Most pleasant receptionist. Clean and tidy room. Great location for nearby Lark Lane. Wonderful breakfast. The lift was a bit slow and we'd prefer at least the option of stairs for -1 level. Some noisy people at 2am but really we should have called reception to sort. I cannot understand...

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Helpful?
Thank Jimmy O
James C, Front Office Manager at Hallmark Hotel Liverpool South, responded to this review

Thank you so much for your lovely comments about the hotel and staff, i will make sure these are passed on for you. We hope to welcome you back to Hallmark Liverpool South in the near future. Many thanks Claire Dawkins Reception Manager

oxfordshire
Reviewed 1 week ago

The Hallmark is in a lovely area of Liverpool overlooking Sefton Park. The staff at reception are really helpful, so no complaints. Our twin room would have been great for one person. The bathroom was spotless and had obviously been renovated recently. The beds were comfortable, and the room itself was clean. There was absolutely no room for two people...

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Helpful?
Thank hugh_john
James C, Front Office Manager at Hallmark Hotel Liverpool South, responded to this review

Dear Hugh_john Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience....

Dorking, United Kingdom
Reviewed 2 weeks ago via mobile

I was staying in your sister hotel, but as they and your staff assured me that your wheel chair access was much better I moved to this hotel. Could not access restaurant so was extremely annoyed by this! Chair struggled to get around as doors and halls are narrow. Room was also freezing cold because the heating was broken. Staff...

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Helpful?
Thank hayley412
James C, Front Office Manager at Hallmark Hotel Liverpool South, responded to this review

Dear Hayley412, Thank you for your review. We apologise that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Please...

Runcorn, United Kingdom
Reviewed 2 weeks ago via mobile

Went in quite a large party (27) for works outing. Staff accommodating and the room they put us in overlooked Sefton Park which was lovely. The really special thing was that we sat on one long table and so could chat easily. The pre-booked menu was varied and they greeted us with Bucks Fizz. Starters came out together and was...

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Helpful?
Thank Ruthsad
James C, Front Office Manager at Hallmark Hotel Liverpool South, responded to this review

Dear Ruthsad, Thank your for taking the time to post a review of your stay at Hallmark Inn Liverpool. I am pleased that you enjoyed your stay and our staff. We look forward to welcoming you back in the near future. Kind Regards James Constantine

Wrexham, United Kingdom
Reviewed 2 weeks ago via mobile

We stayed 2 nights room was a bit small, was very clean and modern with a walk in shower. There were power points every were with USB ports. Our room was in the front of the hotel and it was a bit traffic noisy. Hotel was clean and cosy staff were great. Breakfast was buffet and plenty of it. The...

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Helpful?
Thank edwardellis09
James C, Front Office Manager at Hallmark Hotel Liverpool South, responded to this review

Dear Edwardellis09, Thank your for taking the time to post a review of your stay at Hallmark Liverpool South. I am pleased that you enjoyed your stay and our staff. We look forward to welcoming you back in the near future. Kind Regards James Constantine

Reviewed 3 weeks ago via mobile

I attended a wake here in January. The holder looks a bit tired but the event room was clean and tidy. The food was no more than average (and below average when I later learned the cost per head). However, the drink prices were hugely inflated and often appeared to be made up by the staff as the same round...

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Helpful?
1Thank vicky8751
James C, Front Office Manager at Hallmark Hotel Liverpool South, responded to this review

Dear Vicky8751, Thank you for taking the time to write a review on TripAdvisor following your stay at Hallmark Liverpool South . We do appreciate your feedback however as we are always trying to improve what we do , and if you have the change to stay again , I hope you will find things much better. Kind regards: James...

Liverpool, United Kingdom
Reviewed 3 weeks ago

The venue was booked immediately after our event being held there in 2016. The evening ran so smoothly,thanks to John the MC. The food was delicious & piping hot,thanks to Ian Goss the head chef & his marvellous team for courteous waiting on. Finally a massive thanks to Becky events manager who accommodated our every need including VERY last minute...

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Helpful?
Thank PatLoggsie
James C, Front Office Manager at Hallmark Hotel Liverpool South, responded to this review

Dear PatLoggsie, Thank you for your recent feedback from your stay at Hallmark Liverpool South. I am happy to hear that you enjoyed your event at the hotel. I will pass your feedback onto Becky and John. Kind Regards James Constantine

Buckie, United Kingdom
Reviewed 4 weeks ago via mobile

Booked this last minute due to unscheduled late overnight to Liverpool. Only required bed to sleep so didn't require high facilities however it's grubby appearance disappoints for its cost. At £85 for a twin room for 2 adults it was to include breakfast. Upon arrival advised this wasn't the included. Dead phone battery and late time of arrival meant difficult...

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Helpful?
Thank Seanyboi30
James C, Front Office Manager at Hallmark Hotel Liverpool South, responded to this review

Dear Seanyboi30, Thank you for taking the time to write a review on TripAdvisor following your stay at Hallmark Liverpool South. I am sorry to hear that you were disappointed with your recent stay. It is always our intention to make sure our guests are well looked after and if we fell short of expectations I am very sorry ....

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Room Service
  • Dry Cleaning
  • Conference Facilities
  • Breakfast Available

Additional Information about Hallmark Hotel Liverpool South

Address: 3 Aigburth Drive, Liverpool L17 3AA, England (Formerly Best Western Hallmark Liverpool Alicia)
Region: United Kingdom > England > Merseyside > Liverpool > Sefton Park
Price Range: ₹ 3,762 - ₹ 11,118 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hallmark Hotel Liverpool South 3*
Number of rooms: 41
Reservation Options:
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Also Known As:
Best Western Liverpool
Liverpool Best Western
Hotel Style:
#34 Family Hotel in Liverpool
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Questions & Answers

Here's what travellers have asked, with answers from Hallmark Hotel Liverpool South staff and other travellers.
7 questions
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2 months ago
Rugeley, United Kingdom
over a year ago
Chesterfield, United Kingdom
over a year ago

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Questions? Get answers from Hallmark Hotel Liverpool South staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms in the older front part of the hotel are probably larger”
 of 5 bubbles hugh_john, 11 Feb 2017 | Read review
“As no guests stayed this doesn't apply.”
 of 5 bubbles PatLoggsie, 30 Jan 2017 | Read review
“Room 44 'Chestnut' room is more than adequate fir a short break”
 of 5 bubbles kayaMidEngland, 16 Jan 2017 | Read review
“Opt for another hotel - don't stay.”
 of 5 bubbles markclivejones, 12 Dec 2016 | Read review
“ask for one of the higher floors to avoid the noise”
 of 5 bubbles 851ustanep, 12 Dec 2016 | Read review
5 of 5