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Adelphi Hotel & Spa

6,112 reviews
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Traveller (2238)
Room & Suite (622)
Dining (105)
Overview
  • Excellent11%
  • Very good27%
  • Average22%
  • Poor16%
  • Terrible24%
2 days ago
“winter break for 10 !”
3 days ago
“ROAD WORKS”
Wifi
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
3.0 Star Hotel
All hotel details
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Reviews (6,112)Write a Review
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Traveller rating
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1,505
1,344
946
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678
1,505
1,344
946
1,485
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11 - 15 of 5,958 reviews
Reviewed 4 days ago

We chose this hotel because of its location. The hotel itself is incredibly tired and lacks identity. The staff are incredibly short and often witnessed them rolling their eyes and paying very little attention to guests concerns. As a manager in hospitality I understand that...More

Thank Nathan B
Reviewed 5 days ago via mobile

This hotel has seen better days. Reception staff efficient and told us they had upgraded us to a room with a Spa bath, but that it was broken!!. Oh well, probably wouldn't have used it anyway. Our room was large and that is the only...More

Thank Becky B
A TripAdvisor Member
6
Reviewed 5 days ago via mobile

Nothing to grumble about for price £82.00 for two with breakfast.. Rooms large ,bed comfortable, staff helpful . Hotel compliments the city with lovely Edwardian features.. Would definitely stay again.. If a was to upgrade anything it would Be the coffee in the room.More

Thank A TripAdvisor Member
Response from GuestRelationsBH, Guest Relations Manager at Adelphi Hotel & SpaResponded 2 days ago

Thank you for leaving such a good review of our hotel, which I'm sure other guests will find very useful. I am glad to hear you enjoyed your stay at our Adelphi Hotel, and hopefully you will return again in the future. If you do...More

Reviewed 5 days ago via mobile

Night in Liverpool with hubby to see Jersey Boys and stayed at the Adelphi , fantastic location, staff really friendly, room was clean and very warm. As soon as you walk threw the door you can see what a fabulous hotel it was in its...More

1  Thank Cath S
Response from GuestRelationsBH, Guest Relations Manager at Adelphi Hotel & SpaResponded 2 days ago

Thank you for taking the time to write a review. As a company we are always delighted to hear that our guests have enjoyed their stay with us and have checked-out happy. I will however forward your concerns regarding the hotel maintenance over to the...More

Reviewed 5 days ago via mobile

Mid week break 2 nights with national holidays. Have been to the Adelphi before so thought we knew what to expect but then you get what you pay for and we thought we were fine with that. Things have not improved. They have really got...More

4  Thank Elaine A
Response from GuestRelationsBH, Guest Relations Manager at Adelphi Hotel & SpaResponded 2 days ago

Thank you for taking the time to write a review of our Adelphi Hotel, Liverpool. Your review is disappointing to read. If I could please ask you to contact our Customer Services Team (customerservices700@britanniahotels.com) with your concerns in order for them to fully investigate and...More

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About
Amenities
Top amenities
Room Service
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Spa
Indoor pool
Details
Price range
US$ 44 - US$ 259 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$ 44 - US$ 259 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Add Photo Photos
Traveller (2238)
Room & Suite (622)
Dining (105)
Pool & Beach (8)
Hotel & Grounds (1389)
Bathroom (196)
Business Centre & Event Rooms (16)
Family and Play Areas (4)
Questions & Answers
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Elleanor F
19 January 2018|
AnswerShow all 8 answers
Response from Tmfoodie | Reviewed this property |
Sorry didn’t use a car so I don’t know about parking. Didn’t see any cars up on bricks either. Strangely didn’t see any crime either. I must have visited around the criminals annual two week holiday. Wouldn’t go driving... More
1
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sarahumpage
7 January 2018|
AnswerShow all 11 answers
Response from Jayne N | Reviewed this property |
I would cancel and go some where else I would not set foot in that horrid dump if they paid me please don't waste your hard earned money.
1
Vote
lake2b
2 January 2018|
AnswerShow all 8 answers
Response from edithmiddlesbrough | Reviewed this property |
yes towels are provided.x
1
Vote
Room Tips
"Side rooms on our floor (top) larger than front facing and warmer due to round windows being single glazed"
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"do not select a room on the front if you want quiet nights sleep."
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"Review is about restaurant"
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"Avoid if possible, not a nice environment!"
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