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Crowne Plaza Liverpool City Centre

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Crowne Plaza  Liverpool City Centre
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2,224 Reviews from our TripAdvisor Community

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Showing 2,162: English reviews
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glasgow
Reviewed yesterday NEWvia mobile

I stayed here for 2 days. From checkin to checkout was perfect. Room was spotless clean with excellent bedding and towels. Staff at reception and restaurant were very friendly and professional. Ideally situated near Albert Dock and easy walking distance to city centre and hop on bus tours. Wouldn't hesitate to recommend this Hotel. Great value for money

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Helpful?
Thank happylassie52
Leeds
Reviewed yesterday NEWvia mobile

This is a great hotel with excellent facilities. We were blown away by Liverpool and the hotel whose staff were amazing - every one of them were professional, efficient, helpful and warm... a credit to the IHG Group. Special thanks to Adina on reception for her excellent restaurant recommendations and the surprise cakes / welcome which were left in our...

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Thank LeedsTanya
Reviewed 3 days ago NEWvia mobile

Worth the high price. The room was gorgeous, a nice size, comfy bed, and ours was overlooking the docks. Such a great location we managed to walk everywhere and the station was an easy walk away. Perfect and close to Formby beach. Lovely airy bright hotel with spa facilities. We had breakfast included which was so nice but get there...

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1Thank eveee235
CrownePlazaLiverpool, Guest Relations Manager at Crowne Plaza Liverpool City Centre, responded to this review

Dear Ivita S, Thank you very much for taking the time to share your wonderful 5 star review with us about our lovely room overlooking the docks and our great location and brilliant spa facilities. Thank you for the lovely feedback about our hotel team. We hope you choose to stay with us on your next visit to Liverpool. Kind...

Worksop, United Kingdom
Reviewed 3 days ago NEWvia mobile

Beautiful hotel. Well situated for dockside, transport. Meals drinks bar restaurant great quality. Room large, clean with clean comfortable bed, good view over Mersey. Friendly, professional staff. Highly recommended.

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Helpful?
Thank Paul W
CrownePlazaLiverpool, Guest Relations Manager at Crowne Plaza Liverpool City Centre, responded to this review

Dear Paul W, Thank you very much for taking the time to share your amazing 5 star review with us. We are very happy you had a comfortable stay with us and enjoyed the view from the room and your dining experience in both Restaurant and Bar. Thank you for the lovely feedback about our hotel staff. We look forward...

Reviewed 3 days ago NEWvia mobile

Came here for 2 nights away with my girlfriend and could not fault it. Breakfast and room service was great. Mohammed who brought up our room service was friendly and courteous. Frank the concierge helped us on our departure and couldn't have been more helpful. Really friendly and nothing was too much for him. A real gent which you dont...

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Helpful?
Thank Bradley K
CrownePlazaLiverpool, Guest Relations Manager at Crowne Plaza Liverpool City Centre, responded to this review

Dear Bradley K, Thank you very much for taking the time to share your excellent 5 star review with us. We appreciate your amazing feedback about our hotel and our super colleague Frank. We look forward to welcoming you back on your next visit. Kind regards Luke Jenkinson

Harvington, England, United Kingdom
Reviewed 4 days ago NEW

Have just returned from a long weekend at the Crowne Plaza Liverpool, and it was a delight. It is a lovely hotel, made even better by the fantastic staff. Nothing was too much trouble for them, and they were relentlessly cheerful. Loved my stay there, and will definitely return

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Thank Cathy H
CrownePlazaLiverpool, Guest Relations Manager at Crowne Plaza Liverpool City Centre, responded to this review

Dear Cathy H, Thank you very much for taking the time to share your amazing 5 star review with us about our lovely hotel, fantastic staff. We look forward to your next visit. Kind regards Luke Jenkinson

Durham, United Kingdom
Reviewed 5 days ago NEWvia mobile

You are always made to feel special when staying in the Crown Plaza. Had a fantastic nights stay with my daughter. Room was very comfortable. Loved the gym and pool. Buffet style breakfast very tasty.

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Helpful?
Thank Juleslady1976
CrownePlazaLiverpool, Guest Relations Manager at Crowne Plaza Liverpool City Centre, responded to this review

Dear Juleslady1976, Thank you very much for taking the time to share your fantastic 5 star review. We are ever so pleased you felt so welcome & special when arriving at our hotel and enjoyed your stay with us. Thank you for the lovely feedback about comfort of room & our tasty breakfast. We hope you choose to stay with...

Reviewed 5 days ago NEW

I took my mum for a mothers day treat, we stayed in an Exec Room and had a fabulous time. We made good use of the Exec Lounge and for one of the nights we were served by Steph. She was an absolute joy,very attentive (but not over the top) she made our break away more enjoyable. The rooms were...

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Helpful?
Thank Nicola A
CrownePlazaLiverpool, Guest Relations Manager at Crowne Plaza Liverpool City Centre, responded to this review

Dear Nicola A, Thank you very much for taking the time to share your amazing 5 star review. We are so pleased you had a fantastic stay with us, enjoyed your club room and thank you for the lovely feedback about our Club Lounge Host Stephanie. We look forward to welcoming you back on your next visit. Kind regards Luke...

Birmingham, United Kingdom
Reviewed 6 days ago NEW

Long weekend with friends and couldn't have asked for a nicer hotel. All aspects were excellent - room and service top rate and a special mention to Michael on front desk - very professional, friendly and welcoming - made a real difference. Rooms were fresh, comfortable and clean. Really could not find fault. All staff a real credit - thankyou...

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Helpful?
Thank paulL1043JI
CrownePlazaLiverpool, Guest Relations Manager at Crowne Plaza Liverpool City Centre, responded to this review

Dear paulL1043JI, Thank you very much for taking the time to share your incredible 5 star review. We are very happy you had a comfortable stay in our lovely rooms and received great service throughout especially from our Concierge Mike Plaskett. We hope you choose to stay with us again on your next visit to Liverpool. Kind regards Luke Jenkinson

Bury, United Kingdom
Reviewed 1 week ago via mobile

I stayed here in April whilst entertaining customers. Excellent service from checking in to checkout. The quality of the room is superb, absolutely nothing to complain about. The breakfast is legendary, well cooked and presented.

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Helpful?
Thank Mike769953
CrownePlazaLiverpool, Guest Relations Manager at Crowne Plaza Liverpool City Centre, responded to this review

Dear Mike769953, Thank you very much for taking the time to share your fantastic 5 star review. We appreciate your amazing feedback about your stay. We hope you choose to stay with us again on your next visit to Liverpool. Kind regards Luke Jenkinson

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
No photo provided
Plaza Brasserie
Cuisines: French
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Crowne Plaza Hotel Liverpool is located in the heart of this vibrant city with fantastic views of the river and the iconic Royal Liver building. You will find comfort and luxury at one of the most central and desirable locations in Liverpool.The Crowne Plaza Hotel is near Anfield, home of Liverpool FC, The Beatles Museum, Liverpool 1 and a 10 minute riverside walk from the Echo Arena and BT Convention Centre. Enjoy modern dining in The Plaza Brasserie or your favorite drink in 'The Lounge', our bright and airy atrium is ideal for relaxing or informal meetings with wireless internet access. From the best breakfast in town , to feasting on fabulous food in the evening, our team look forward to welcoming you.Our spacious air conditioned bedrooms most with river views and free internet access, provide you with outstanding comfort. Why not treat yourself to the benefits of a Club room. Eygtian cotton linen on a king sized bed, stunning river views, and exclusive membership to our club lounge, provide you with guaranteed luxury.Our unique meeting and event facilities accommodate up to 500 people and with the convenience of our own secure and well lit on site car park.We can help you put fun in your day in our Leisure club enjoy a swim in our large pool, the bubbles of the spa, or energise in our fully equipped gymnasium. ... more   less 

Additional Information about Crowne Plaza Liverpool City Centre

Address: St. Nicholas Place | Princes Dock, Pier Head, Liverpool L3 1QW, England
Region: United Kingdom > England > Merseyside > Liverpool
Price Range: ₹ 6,925 - ₹ 21,352 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Liverpool City Centre 4*
Number of rooms: 159
Reservation Options:
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Also Known As:
Crowne Plaza Liverpool Hotel Liverpool
Liverpool Crowne Plaza
Hotel Style:
#5 Spa Hotel in Liverpool
#10 Luxury Hotel in Liverpool
#11 Business Hotel in Liverpool
#14 Romantic Hotel in Liverpool
#18 Family Hotel in Liverpool
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Liverpool City Centre staff and other travellers.
31 questions
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Bolton
1 month ago
Newcastle and Gateshead, United Kingdom
9 months ago
Newcastle and Gateshead, United Kingdom
9 months ago
Chester, United Kingdom

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Questions? Get answers from Crowne Plaza Liverpool City Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Waterside view”
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