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Crowne Plaza Liverpool City Centre

St. Nicholas Place | Princes Dock, Pier Head, Liverpool L3 1QW, England
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Close 
  • Pier Head
    0.4 km
  • 4 star hotel
  • Pool
Reviewed yesterday
Nice place
Really good hotel, staff really good and the food there was... more
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2,092 Reviews from our TripAdvisor Community

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Showing 2,037: English reviews
Garstang, United Kingdom
Reviewed yesterday NEWvia mobile

Great location, friendly staff and pleasant, if very small, room with a nice view. Room heating was dreadful. In order to get some heat into the freezing room in arrival (nice welcome) the heat comes via a warm air fan but the draft is cold by the time it gets to the bed. Very unpleasant and was switched off. I...

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Helpful?
Thank Mercedesmadman
Reykjavik, Iceland
Reviewed yesterday NEW

Really good hotel, staff really good and the food there was excellent. I booked it over the phone and the lady was really honest and described it very well before I booked so I knew what I was booking. (Because sometimes pictures aren't all that true on hotel sites). There is a great gym and swimming pool there as well...

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Thank gardarrunarsson
Reviewed 2 days ago NEWvia mobile

We stayed at the Crowne for the weekend arriving on Friday and checked out Sunday , I am originally from Liverpool and have stayed in many Crowne Plaza hotels but unfortunately I was bitterly disappointed in some of the customer service failings which is more policy driven than the hard working staff on the shop floor", I am in the...

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1Thank Paul M
Liverpool, United Kingdom
Reviewed 2 days ago NEW

just finished a busy xmas and new year working so looking forward to rest and relaxation just great the blue harbour lovely breakfast brill suite so comfortable would recommend to every one and i do see you again in march thanks to emma & dominic

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Helpful?
Thank gem148
CrownePlazaLiverpool, Guest Relations Manager at Crowne Plaza Liverpool City Centre, responded to this review

Dear Gem148, Thank you very much for taking the time to share your fantastic feedback with us about your stay. Your lovely feedback about Emma and Dominic has been passed on. We look forward to welcoming you back in March. Please email me at guestrelations@cpliverpool.com to let me know your coming. Kind regards Luke Jenkinson

Reviewed 5 days ago NEW

Stayed here for 3 nights. Welcomed by friendly staff. In fact all the staff were. Our room overlooked the dock. Really modern, clean and warm! The breakfast buffet was splendid and again the staff were lovely. Loved the location, everywhere was in walking distance.

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Helpful?
Thank Bubblypink48
CrownePlazaLiverpool, Guest Relations Manager at Crowne Plaza Liverpool City Centre, responded to this review

Dear Bubblypink48, Thank you very much for taking the time to share your brilliant feedback. I am pleased to see you had a warm welcome and great service from our staff and a comfortable stay with us. Our breakfast is super, thank you for staying with us and we look forward to you welcoming you back again soon. Kind regards...

Oxford
Reviewed 6 days ago NEWvia mobile

Stayed here for one night whilst working in Liverpool. Check in quick and easy, room lovely. Used the pool which was great and ate dinner in the restaurant which was lovely. The staff were all so friendly and helpful I would definitely stay here again. Location also very good for the center and the docks.

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Helpful?
Thank OxfordPingu2
CrownePlazaLiverpool, Guest Relations Manager at Crowne Plaza Liverpool City Centre, responded to this review

Dear OxfordPingu2, Thank you very much for taking the time to share your wonderful feedback with us. I am pleased to see your check in experience was great and room was lovely and friendly service from our hotel team. Very happy to see you enjoyed our new Restaurant menu. We look forward to welcoming you back on your next visit...

London, United Kingdom
Reviewed 6 days ago NEW

Had a one night stay at this lovely hotel. Situated close to many of the attractions/shopping centre of this vibrant city. Comfortable clean room. Staff very friendly and efficient . Restaurant and lounge offering good selection of food with Gluten Free options. (Had the soup of the day -onion- as part of lunch and dinner as it was so delicious!)....

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1Thank 65YvonneT
CrownePlazaLiverpool, Guest Relations Manager at Crowne Plaza Liverpool City Centre, responded to this review

Dear 65YvonneT, Thank you very much for taking the time to share your excellent feedback with us. I am pleased to see you enjoyed your visit to Liverpool and had a great experience at the hotel. Thank you for bringing our free access internet being slow to my attention so I can have this resolved. Very happy to see you...

Reviewed 6 days ago NEW

The location is very close to great restaurants and the sorrounding is worth for a walk. The breakfast is good, in line with the Hotel category. I was impressed by finding in the room a spray of essential oils to apply on the pillows to better relax - Well done! A little bit disappointing the fact that at the entrance...

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Helpful?
Thank Mirco P
CrownePlazaLiverpool, Guest Relations Manager at Crowne Plaza Liverpool City Centre, responded to this review

Dear Mirco P , Thank you very much for taking the time to share your feedback with us. I am pleased to see you enjoyed your stay with us and our sleep advantage spray. We do apologise for the Parking is full sign being left out when not full. Thank you for bringing this to my attention I will see...

Jersey, United Kingdom
Reviewed 1 week ago via mobile

Great location. Good bar area. Ate lunch here and invited friends back for a drink after an evening out. Comfy quiet room. Excellent breakfast choice. Good spa facilities. Near to all the lively bars & restaurants in Liverpool. Would definitely stay here again

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Helpful?
Thank kim_cope
CrownePlazaLiverpool, Guest Relations Manager at Crowne Plaza Liverpool City Centre, responded to this review

Dear Kim_Cope, Thank you very much for taking the time to share your feedback with us. I am pleased to see you had comfortable stay with us and enjoyed breakfast and using the Harbour Club. Our location is great for Restaurants,bars and Liverpool tourist attractions nearby. We look forward to welcoming you back on your next visit. Kind regards Luke...

Edinburgh, United Kingdom
Reviewed 1 week ago

Amazing location! The hotel is ideal enabling you to be able to walk to lots of the attractions, whilst leaving your car in the secure car park. The staff were very friendly and helpful giving us a local map to find our way around. The room was spotless and very quiet and warm (important in January!), the bed really comfy...

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Helpful?
Thank 99Elaine
CrownePlazaLiverpool, Guest Relations Manager at Crowne Plaza Liverpool City Centre, responded to this review

Dear 99Elaine, Thank you very much for taking the time to share your awesome 5* review. Thank you for the lovely feedback about our bedroom, service of staff, breakfast and location. We look forward to welcoming you back on your next visit. Kind regards Luke Jenkinson

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
No photo provided
Plaza Brasserie
Cuisines: French
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Crowne Plaza Hotel Liverpool is located in the heart of this vibrant city with fantastic views of the river and the iconic Royal Liver building. You will find comfort and luxury at one of the most central and desirable locations in Liverpool.The Crowne Plaza Hotel is near Anfield, home of Liverpool FC, The Beatles Museum, Liverpool 1 and a 10 minute riverside walk from the Echo Arena and BT Convention Centre. Enjoy modern dining in The Plaza Brasserie or your favorite drink in 'The Lounge', our bright and airy atrium is ideal for relaxing or informal meetings with wireless internet access. From the best breakfast in town , to feasting on fabulous food in the evening, our team look forward to welcoming you.Our spacious air conditioned bedrooms most with river views and free internet access, provide you with outstanding comfort. Why not treat yourself to the benefits of a Club room. Eygtian cotton linen on a king sized bed, stunning river views, and exclusive membership to our club lounge, provide you with guaranteed luxury.Our unique meeting and event facilities accommodate up to 500 people and with the convenience of our own secure and well lit on site car park.We can help you put fun in your day in our Leisure club enjoy a swim in our large pool, the bubbles of the spa, or energise in our fully equipped gymnasium. ... more   less 

Additional Information about Crowne Plaza Liverpool City Centre

Address: St. Nicholas Place | Princes Dock, Pier Head, Liverpool L3 1QW, England
Region: United Kingdom > England > Merseyside > Liverpool
Price Range: ₹ 6,501 - ₹ 19,250 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Liverpool City Centre 4*
Number of rooms: 159
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, IHG, Hotels.com and Travelocity so you can book your Crowne Plaza Liverpool City Centre reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Liverpool Hotel Liverpool
Liverpool Crowne Plaza
Hotel Style:
#5 Spa Hotel in Liverpool
#11 Business Hotel in Liverpool
#12 Luxury Hotel in Liverpool
#14 Romantic Hotel in Liverpool
#18 Family Hotel in Liverpool
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Liverpool City Centre staff and other travellers.
25 questions
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Newcastle and Gateshead, United Kingdom
6 months ago
Newcastle and Gateshead, United Kingdom
6 months ago
Chester, United Kingdom
3 months ago

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Questions? Get answers from Crowne Plaza Liverpool City Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a room on top floor overlooking dock.”
 of 5 bubbles Bubblypink48, 19 Jan 2017 | Read review
“this hotel offers quiet floors”
 of 5 bubbles 65YvonneT, 18 Jan 2017 | Read review
“Trade up to an executive room”
 of 5 bubbles philwill, 13 Jan 2017 | Read review
“third floor rooms have good views of the mersey and the canal area”
 of 5 bubbles john1002_11, 9 Jan 2017 | Read review
“All rooms appear to be quiet and very comfortable”
 of 5 bubbles Bozzybear, 8 Jan 2017 | Read review
5 of 5