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    Crowne Plaza Liverpool City Centre

    St. Nicholas Place | Princes Dock, Pier Head, Liverpool L3 1QW, England
    011 91 124 455 1263
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    1/1/2018 2/1/2018
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    Savings alert: 15% below average rate

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    US$ 101
    US$ 91
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    Traveller (465)
    Room & Suite (185)
    Dining (45)
    Overview
    • Excellent50%
    • Very good34%
    • Average11%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “liver building” (258 reviews)
    “the club lounge” (82 reviews)
    “albert dock” (218 reviews)
    Free Wifi
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    4.0 Star Hotel
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    Rooms
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    1 room, 2 adults, 0 children
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    Write a Review
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    Reviews (2,474)
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    1 - 5 of 2,406 reviews

    Reviewed 4 days ago via mobile

    Stayed due to conference . Location was excellent as near the Albert docks and there was parking but is limited. Not walking distance to train station but a shirt cab ride Rooms were fairly standard but staff were generally helpfulMore

    Thank MN8888
    Response from CrownePlazaLiverpool, Guest Relations Manager at Crowne Plaza Liverpool City CentreResponded 3 days ago

    Dear MN8888, Thank you very much for taking the time to share your feedback with us about your recent stay at the hotel. Thank you for the lovely feedback about our lovely stay and excellent location. Hope you had a great conference. We hope you...More

    Hotel's Favourite
    Reviewed 4 weeks ago via mobile

    We arrived here for a one night stay, 2 adults and 2 kids. On arrival there was plenty parking available in an on site car park, and when entering reception we were greeted by a very helpful reception team who were very informative and helpful....More

    Thank Lauren_clox
    Response from CrownePlazaLiverpool, Guest Relations Manager at Crowne Plaza Liverpool City CentreResponded 3 weeks ago

    Dear Lauren_clox, Thank you so much for taking the time to leave us your feedback. We are delighted to hear that you had such an enjoyable stay. I am sorry to hear that the cot you requested was not in your room upon arrival but...More

    Reviewed 5 days ago via mobile

    The Crowne Plaza is a well positioned hotel, close to both the Waterfront attractions and the city centre. Our main focus was the former with a visit to one of the Albert Dock eateries and a show at the Echo Arena. Both of which were...More

    Thank Parkrunner71
    Response from CrownePlazaLiverpool, Guest Relations Manager at Crowne Plaza Liverpool City CentreResponded 2 days ago

    Dear Parkrunner71, Thank you very much for taking the time to share your amazing 5 star experience with us at the hotel. We are very pleased you had good service from all our team. Excellent room with a view and its extras and enjoyed breakfast....More

    Reviewed 5 days ago

    What can I say the staff where very nice, the room was very nice, it was all very nice. For a mid range hotel it's not bad it's in a great location for Liverpool one and all the night life of Liverpool. The room also...More

    Thank davemathieson
    Response from CrownePlazaLiverpool, Guest Relations Manager at Crowne Plaza Liverpool City CentreResponded 2 days ago

    Dear DaveMathieson, Thank you very much for taking the time to share your excellent feedback about your recent stay at our hotel. Thank you for the wonderful comments about our staff. We are very pleased you had a very nice stay. We hope you choose...More

    Reviewed 6 days ago via mobile

    As apparently no form of complaint is acceptable I shall confine myself to saying that the so-called free wifi access does not work efficiently and you would be better off disconnecting your wifi - which only leads to endless delay and battery wastage - and...More

    Thank Stephen D
    Response from CrownePlazaLiverpool, Guest Relations Manager at Crowne Plaza Liverpool City CentreResponded 2 days ago

    Dear Stephen D, We are very disappointed to see this review. We apologise for the issues you had with the Wi-Fi during your stay with us. Any complaint issued to us is taken seriously. I am sorry if we have let you down on this...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
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    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
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    • Room types
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    • Number of rooms
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    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, IHG, Hotels.com, Agoda, Expedia, Travelocity, Hotwire, Orbitz, Cancelon, HotelQuickly, TripOnline SA, getaroom.com and Evoline ltd so you can book your Crowne Plaza Liverpool City Centre reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • Merseyside >
    • Liverpool
    • Also Known As
    • Crowne Plaza Liverpool Hotel Liverpool ,
    • Liverpool Crowne Plaza
    Add Photo Photos
    Traveller (465)
    Room & Suite (185)
    Dining (45)
    Pool & Beach (4)
    Hotel & Grounds (380)
    Bathroom (13)
    Family and Play Areas (1)
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    Ask a question
    Questions & Answers
    Chris C
    9 December 2017|
    AnswerShow all 7 answers
    Response from Vicky249 | Reviewed this property |
    Sorry , not 48 hours, but 24 are usually required
    0
    Votes
    Emma W
    1 December 2017|
    AnswerShow all 8 answers
    Response from Maggie C | Reviewed this property |
    Yes -- and high quality toiletries. Really enjoyed my stay and will definitely return.
    1
    Vote
    Emma504202
    25 November 2017|
    AnswerShow all 5 answers
    Response from James O | Reviewed this property |
    No, 12 pounds per night
    0
    Votes
    Room Tips
    "If you want a quiet room, ask for one on the side nearest the river Mersey - there is no traffic noise."
    Read review
    "Ask for room overlooking the dock, very quiet."
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    "They do have waterfront rooms with a view of the Mersey and the Liver building right opposite."
    Read review
    "We stayed in a 3rd floor waterfront room with great views across the river."
    Read review
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