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Crowne Plaza Liverpool City Centre

2,541 reviews
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Traveller (487)
Room & Suite (198)
Dining (45)
Overview
  • Excellent50%
  • Very good34%
  • Average11%
  • Poor3%
  • Terrible2%
Travellers talk about
“liver building”(265 reviews)
“the club lounge”(84 reviews)
“albert dock”(223 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
All hotel details
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,541)Write a Review
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1,210
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277
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1,210
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277
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All reviewsliver buildingthe club loungealbert dockleisure facilitiescity centresauna and steam roomriver viewcar parkisle of mantwo double bedslovely hotelpier headbreakfast was excellentfamily roomreception staffexecutive roomwithin easy walking distance
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1 - 5 of 2,469 reviews
Reviewed 2 days ago via mobile

I cannot put into words how incredible their customer service is. If you are not happy with something, just let them know and they will fix it. I'm a bit of an awkward customer (!) yet they still listened and acted on all my requests....More

Thank Katherine L
Hotel's Favourite
Reviewed 2 December 2017

Our stay was only for one night, but it was a super experience. From the moment of arrival and checking in, everything was so smooth and hassle free with a touch of the Liverpool sense of humour. We have nothing against any race or nationality,...More

1  Thank lovetrav_9
Response from CrownePlazaLiverpool, Guest Relations Manager at Crowne Plaza Liverpool City CentreResponded 16 December 2017

Dear Lovetrav_9 Thank you very much for taking the time to share your fantastic 5 star review with us. We are so pleased you had an excellent time at the hotel. Enjoyed our bedroom, breakfast, health club spa and service of staff. We look forward...More

Reviewed 2 days ago via mobile

The hotel is very nice very clean and has good standard rooms. The staff are friendly too. The hotel has a swimming pool which is again very nice .. All good got it at a good price from booking.com Could do with more milks in...More

1  Thank Steve L
Reviewed 2 days ago via mobile

Nice room and clean. Access to a good pool & spa. Didn’t eat in the hotel but looked good. Right next to the liver building, easy location for walking to the shops, bars and docks. Will stay here again.

Thank sheffieldmiller
Reviewed 3 days ago

First time in Liverpool. Were greeted by a fantastic reception. Thorough and helpful, very professional. Our room was fantastic, we were spoilt to a king size executive with separate seating area. We had great views over the Mersey. Bathroom was large and well appointed. Service...More

Thank afterbanns
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Pool
Room Service
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$ 105 - US$ 378 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Spa Hotel in Liverpool
#11 Business Hotel in Liverpool
#11 Family Hotel in Liverpool
#12 Luxury Hotel in Liverpool
#14 Romantic Hotel in Liverpool
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 105 - US$ 378 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Spa Hotel in Liverpool
#11 Business Hotel in Liverpool
#11 Family Hotel in Liverpool
#12 Luxury Hotel in Liverpool
#14 Romantic Hotel in Liverpool
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (487)
Room & Suite (198)
Dining (45)
Pool & Beach (4)
Family and Play Areas (1)
Questions & Answers
Ask a question
greenmyrtle
23 January 2018|
AnswerShow all 5 answers
Response from JAKESEY3 | Reviewed this property |
I had no issue with noise during my stay
0
Votes
alice1970
13 January 2018|
AnswerShow all 11 answers
Response from Angelawotzername | Reviewed this property |
Sorry I don't know about charges for disabled parking, there where plenty if disabled parking bays and conserve staff to help with luggage. The hotel staff or website can advise. Enjoy your stay
1
Vote
Chris C
9 December 2017|
AnswerShow all 9 answers
Response from jarmop65 | Reviewed this property |
Yes.
0
Votes
Google Translation
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12345617
Room Tips
"Avoid suites if expecting luxury."
Read review
"ask for dockside view."
Read review
"Having one of the rooms that look over the Mersey or the Princes dock is a great view"
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"308 had a lovely view and good size room"
Read review
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