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Holiday Inn Express Liverpool-Albert Dock

HIExpress.comUS$ 88*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 88*
US$ 88*
US$ 88*
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Holiday Inn Express Liverpool-Albert Dock
Holiday Inn Express Liverpool-Albert Dock
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1,435 Reviews from our TripAdvisor Community

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Showing 1,335: English reviews
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Reviewed 3 days ago NEWvia mobile

I could not have asked for any more from the hotel, nothing was too much trouble the staff are very friendly and couldn't do enough for you, very polite and friendly. Breakfast is good and easy to get if your an early bird. A good choice and tasted lovely and you can go and have had much as you like...

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Helpful?
Thank Carl A
HIEXAlbertDock, Guest service manager at Holiday Inn Express Liverpool-Albert Dock, responded to this review

Thank you for your lovely 5* review of our hotel. I am pleased to read that you enjoyed your stay with us. I will be sure to pass on your kind words to the team, they do work hard to maintain their high customer service to make each guests stay an enjoyable experience here with us. We are in the...

Stoke-on-Trent, United Kingdom
HOTEL’S FAVOURITE REVIEW
Reviewed 31 March 2017

We loved this Hotel the building it is in is an old warehouse hence the spaciousness of the floors. The room was clean and well sized and overlooked the dock. Good shower plenty of soap and a good supply of hot water. The staff were very helpful and always gave service with a smile. The breakfast is great the choice...

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Helpful?
Thank Trevor F
About Hotel's Favourite Review
HIEXAlbertDock, Guest Service Manager at Holiday Inn Express Liverpool-Albert Dock, responded to this review

Thank you for a 5* review we thank you for your wonderful comments our location is amazing right on the dock you have a wonderful view no matter what window you look from. Our Breakfast has recently changed so I will be sure to use your comments constructively. The hop on hop off is a great thing to do while...

Perth, United Kingdom
Reviewed 5 days ago NEW

This was my first visit to Liverpool, myself and my two children (8&12) decided to have a few days away over Easter break. We often stay at Holiday Inn/Express as I feel they offer everything we need at a good price. We were certainly not disappointed. Location is fab, just on the edge of the Dock area with some rooms...

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Helpful?
Thank Mummytra
HIEXAlbertDock, Guest service manager at Holiday Inn Express Liverpool-Albert Dock, responded to this review

Thank you for your lovely review of our hotel. I am pleased to read that you enjoyed your time with us. We are in the perfect location here on the Albert Dock and being in a Grade 1 listed building, each room has its own characteristics about them. We have a lovely views from each window. We hope to welcome...

Reviewed 5 days ago NEW

I stayed for 4 nights here and the staff could not have been more helpful. I was caring for two disabled relatives and their stays were certainly eased by the extra mile the staff gave. I would be more than happy to stay there again. It's very well located for museums, galleries, restaurants, the Echo arena and ACC and shopping...

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Helpful?
Thank Handsworthian
HIEXAlbertDock, Guest service Manager at Holiday Inn Express Liverpool-Albert Dock, responded to this review

Thank you for your 5* review of your recent stay with us. I am pleased to read that you enjoyed your stay and our staff exceeded expectations and going that extra mile to make your stay more memorable. We are in the perfect location being a short walk from all main attractions. I will be sure to pass along your...

Morecambe, United Kingdom
Reviewed 1 week ago

Staying in Liverpool to attend a conference,room and hotel as expected. After returning from a great meal at Mowglis on Bold Street returned for a good nights sleep. Woken at 3am by the couple next door rowing which proceeded to last for 3 hours. Despite calls to reception to request they investigate no apparent action taken. In the morning where...

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Helpful?
Thank janeS9873EP
HIEXAlbertDock, Guest Service Manager at Holiday Inn Express Liverpool-Albert Dock, responded to this review

Thank you for your review. Please accept my apologies for any inconvenience this matter caused you during your stay. I will be looking into this further and see who it was that you have spoken to during your stay as our night's team should have dealt with this complaint asap. I will also be speaking to the team member who...

Royal Tunbridge Wells, United Kingdom
Reviewed 1 week ago via mobile

Very good value for your money. The reception staff where very efficient and friendly, my room was very good with a great view. A buffet Breakfast was included in the room cost and was very enjoyable. All in all it was a delight to stay there.

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Helpful?
Thank kevenbrown
HIEXAlbertDock, guest service manager at Holiday Inn Express Liverpool-Albert Dock, responded to this review

Thank you for your 5* review. I am pleased to see that you have enjoyed your recent stay with us. I will be sure to pass along your kind words to our team. I am pleased to see that you enjoyed your inclusive breakfast as this is one of the areas we have recently improved on from our guest feedback...

Reviewed 1 week ago

Great location. Very spacious rooms, we were very impressed. Whole building is spacious. Could hold a party in the corridors and lobby areas on each floor. Industrial feel to many of the buildings in Liverpool including this one. Room clean in important areas, bed linen, toilet, shower and surfaces clean, however, close inspection shows dust on valance on beds in...

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Helpful?
Thank Claire11122
HIEXAlbertDock, guest service manager at Holiday Inn Express Liverpool-Albert Dock, responded to this review

thank you for your review of the hotel. I will be sure to pass on your comments regarding your room to our housekeeping department so they can look further into this matter, please accept my apologies for this not being up to our high standard we set. We are very lucky being in the location that we are in as...

Reviewed 1 week ago via mobile

Stayed 1 night. Location excellent. Lots of bars and restaurants nearby. Room clean and tidy. No air conditioning available hence room far too hot therefore we didn't sleep much. Disappointed with the location of our room (222)and should have asked for a move. It was right above the Beatles experience museum which had Beatles music blaring out from 0845 to...

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Helpful?
Thank Megan1234567
HIEXAlbertDock, guest service manager at Holiday Inn Express Liverpool-Albert Dock, responded to this review

Thank you for your review. I am sorry to hear you had some issues during your stay with outside noise. we do have a 24 hour reception who would have been able to assist you to a quieter room. I am pleased to read that you enjoyed your inclusive breakfast. I will pass on your kind words and comments to...

Newcastle upon Tyne, United Kingdom
Reviewed 2 weeks ago

The hotel is in a beautifully converted warehouse and everything about it is bright and comfortable. Staff are extremely friendly and helpful, recommending restaurants and ordering vegetarian sausage for us at breakfast. What really made it special was waking up to old Beatles' songs from the Beatles Experience next door. You can sing along before breakfast!

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Helpful?
Thank Buteo
HIEXAlbertDock, Guest Service Manager at Holiday Inn Express Liverpool-Albert Dock, responded to this review

Thank you for your 5* review of our hotel. I am pleased to see that your enjoyed your stay with us, I will pass on your kind words to our team. We hope to welcome you back to the hotel in the future.

Basildon, United Kingdom
Reviewed 3 weeks ago

Not one of the more expensive hotels. This could probably be classed as a modest hotel but I found it both comfortable and friendly. Nice airy room with walk in shower in bathroom ,tea/coffee making facilities and a basic hanging space. Breakfast is buffet style and, although not massively extensive, is perfectly adequate for most people. All this is set...

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Helpful?
1Thank Michael C
HIEXAlbertDock, Guest Service Manager at Holiday Inn Express Liverpool-Albert Dock, responded to this review

Thank you for taking the time to review the hotel. I am pleased to see that you enjoyed your stay with us. We are very lucky to be in the building that we are as this allows us to have nice large rooms with amazing views over the Albert Dock, River Mersey and the Liverpool Wheel. We hope to welcome...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Express by Holiday Inn Liverpool has been developed within the Britannia Pavillion, Albert Dock. A group of 19th Century Grade one listed warehouses, made entirely from cast iron & red brick. The Albert Dock is now the largest group of Grade One listed buildings in the UK and as such the Express by Holiday Inn Liverpool has retained many of the original features. Today the Warehouse has been beautifully renovated and now offers 135 bedrooms, which offer choice and flexibility to business and leisure clients alike. All rooms feature Wi-Fi, modem points, direct dial telephones, power showers, hairdryers, tea/coffee making facilities and fully interactive colour TV's showing Sky TV & Pay Movies. Our conference rooms can accommodate up to 35 delegates and also have their own unique decor. Also located in The Albert Dock are numerous quality restaurants and bars all within a minutes walk. Be sure to book a table at weekends. We are located just five minutes walk from Liverpool's vibrant town centre where you will find one of the busiest and friendliest nights out in the country. The hotel is situated opposite the New Echo Arena and BT Convention Centre. ... more   less 

Additional Information about Holiday Inn Express Liverpool-Albert Dock

Address: Albert Dock, Liverpool L3 4AD, England
Region: United Kingdom > England > Merseyside > Liverpool
Price Range: ₹ 5,374 - ₹ 13,100 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Liverpool-Albert Dock 3*
Number of rooms: 135
Reservation Options:
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Also Known As:
Holiday Inn Express Liverpool-Albert Dock Hotel Liverpool
Holiday Inn Liverpool
Hotel Style:
#25 Family Hotel in Liverpool
#30 Business Hotel in Liverpool
#32 Romantic Hotel in Liverpool
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Liverpool-Albert Dock staff and other travellers.
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Questions? Get answers from Holiday Inn Express Liverpool-Albert Dock staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Join IHG Rewards club prior to visit for free wifi”
Mummytra, 19 May 2017 | Read review
“If you can, get a view over the dock area and Liver Building”
Handsworthian, 19 May 2017 | Read review
“A room facing the dock might be preferable.”
michaelcD1193IP, 1 May 2017 | Read review
“Free Wi-Fi provided you join IHG in advance.”
Woody1864, 24 Apr 2017 | Read review
“Recommend rooms on 3rd floor for an excellent view!”
Ebhfe, 16 Apr 2017 | Read review
5 of 5
HIExpress.com
US$ 88* /night
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Prices are for 1 room, 2 adults
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