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Heywood House Hotel

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Heywood House Hotel
Heywood House Hotel
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1,384 Reviews from our TripAdvisor Community

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Showing 1,349: English reviews
Essex, United Kingdom
Reviewed 14 July 2016

Had a lovely stay at the Heywood friendly staff couldn't do enough for us had no bottled water in our room receptionist only too happy to give us 2 bottles. We were close to everything we had planned to do all within walking distance. Clean towels each day too. We will definitely choose Heywood again for a city mini break...

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Helpful?
Thank grahamcathymrg
HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this review

Dear grahamcathymrg, thank you for taking the time to leave us such a positive review. I am delighted that you had a lovely stay with us and that our team contributed to a memorable experience for you. I am also pleased to learn that we are now your number one choice of hotel in Liverpool for future visits. We look...

Derry
Reviewed 12 July 2016

The staff were very friendly especially the receptionist on Friday the 8th and the night porter on that evening when we arrived back from our evening out. The rooms are very warm and our airconditioning was not working but as we were only there 2 nights we didn't menchion it.

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1Thank mrd259
HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this review

Dear mrd259, thank you for your feedback on your recent stay with us. I am pleased that you had a memorable experience with our team. I am really sorry about the air conditioning issue you encountered that affected that particular room. Our maintenance team have been working very hard to resolve this problem and it is now resolved. We encourage...

London, United Kingdom
Reviewed 11 July 2016 via mobile

Stayed here during a visit to the city for my friends birthday. It's a really cute hotel in a perfect location near the shops and restaurants. Rooms are lovely and the shower is the best shower I think I have ever had. If you're visiting Liverpool and want a low price place to stay in a perfect location then I...

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Helpful?
Thank Russell W
HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this review

Dear Russell W, thank you for your positive review on your recent stay with us to celebrate your friends special occasion. I am pleased that you found our location ideal for you and that your allocated room and the facilities within were to your liking. I hope that we become your number one choice of hotels in Liverpool. Kind Regards,...

Telford, United Kingdom
Reviewed 11 July 2016

Great Hotel for the money, took advantage of the summer special offer. Staff very pleasant and welcoming. Advise drivers to use the Q car park for L1 and obtain a voucher from Hotel reception for a very good discount (from memory £9.50 for 24 Hrs) Would not hesitate to stop at this Hotel again.

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Thank 19JONES69
HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this review

Dear 19JONES69, thank you for your review. I am delighted that you found us good value for money and had a positive experience with the team. We look forward to welcoming you back in the future. Kind Regards, James Assistant Manager

Liverpool
Reviewed 11 July 2016

Staff where excellent help, lovely and friendly!! Rooms where to a very high standard of cleanliness and we will most defiantly be staying again! We would highly recommend this hotel to anyone as we really enjoyed are time there!

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Thank byrneoliviamissb
HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this review

Dear byrneoliviamissb, thank you for taking the time to post such a positive review. Myself and the team are delighted that you enjoyed your time with us and that your allocated room was to your liking and to a standard we promise to all of our guests. I am also pleased to see that we can expect your return, we...

London, United Kingdom
Reviewed 11 July 2016

I've stayed here before and love the hotel, not expensive and a bit quirky. The room was clean and comfy and in a great place, though noisy in the morning - not that the staff can do anything about seagulls!

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Thank kellyronniemrk
HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this review

Dear kellyronniemrk, thank you for returning to Heywood House. It is always a pleasure to see returning guests and even more so that we offered them a consistent level of service. I hope that we can welcome you back for a third time. Kind Regards, James Assistant Manager

Dumfries and Galloway, United Kingdom
Reviewed 11 July 2016

One night here on 8th July 2016 , lovely modern room , very central hotel just round corner from all shops, pubs etc , lively pub next door but very friendly , parked car near to hotel in the Q Park which had a reduced rate for hotel guests so full day for £10.50 so happy we were x

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Thank Woodman, Sarah,... W
HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this review

Dear Woodman, Sarah,...W, thank you for your score and sentiments on your recent stay with us. I am pleased that we were able to offer you a convenient location and discounts on local services that contributed to a positive experience for you. I hope that we become your number one choice of hotel in the future. Kind Regards, James Assistant...

york
Reviewed 9 July 2016

This was our third (and will be our last) stay at Heywood House. On this visit their was a noticeable drop in standards. The bathroom in particular was in poor state of repair with amongst other things, the shower door was loose and would not close properly, the toilet seat was loose, the fan did not work, the toilet flush...

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Thank stevenyork
HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this review

Dear stevenyork, I am really sorry that your third stay with us was disappointing. From your feedback, I can see there were several maintenance issues that contributed to this and I would like to apologise. As noted in the majority of our reviews, we provide a high level of service and standards, and I am interested in learning in more...

Reviewed 8 July 2016 via mobile

Wow! What a gem. This accommodation was a 2 minute walk from St James Station, had great pubs nearby, had gorgeous rooms, an excellent shower and lovely staff. Wished we stayed longer!! Great value for money. Breakfast can be bought next door for £5, however coffee tea and croissants are available each morning downstairs.

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Thank Rachael S
HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this review

Dear Rachael S, thank you for your positive and detailed review. I am delighted that you found everything from our location, rooms, facilities and staff were all to your liking. I hope that we can welcome you back to Liverpool in the near future. Kind Regards, James Assistant Manager

Lincoln, United Kingdom
Reviewed 7 July 2016

Lovely room in a very welcoming hotel. Perfect location for a conference at the Town Hall and only a short walk from the station. Very good value for money. The bar next door was unexpectedly very noisy on the Sunday night so you might want to ask for a room on the other side if you need an early night

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Helpful?
Thank kellysisson
HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this review

Dear kellysisson, thank you for your very positive review. I am pleased that our conveniently located hotel was ideal for your particular trip and that you found your booking was good value for money. I do apologise about any noise disturbance you encountered on your stay, I do hope that this has not deterred you from returning to us. Kind...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Laundry Service
Official Description (provided by the hotel)
Situated in the heart of Liverpool, the Heywood House Hotel combines original elegance with modern luxury. Carefully restored from what was the first bank in Liverpool, The Heywood House Hotel delicately blends old with new.Since its inauguration in March 2010, the Heywood House Hotel has built up a faithful following of discerning guests to Liverpool. Comfortable Hypnos beds, sumptuous fabrics and invigorating showers ensure you enjoy rest, relaxation and rejuvenation in equal measures! These luxuriously appointed rooms feature complimentary high-speed Internet access, iPod docking stations and all the comforts of sleek, chic and tasteful accommodation. Other in-room facilities include 32-inch flat screen satview TV, workdesk, welcome tray, safe, hairdryer, iron & ironing board. ... more   less 

Additional Information about Heywood House Hotel

Address: 11 Fenwick Street, Liverpool L2 7LS, England
Region: United Kingdom > England > Merseyside > Liverpool
Price Range: ₹ 3,898 - ₹ 15,525 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Heywood House Hotel 4*
Number of rooms: 35
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Hotel Style:
#5 Business Hotel in Liverpool
#8 Luxury Hotel in Liverpool
#9 Family Hotel in Liverpool
#11 Romantic Hotel in Liverpool
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Questions & Answers

Here's what travellers have asked, with answers from Heywood House Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask when you check in not to be at the back”
 of 5 bubbles D3604ZUkevinh, 15 Feb 2017 | Read review
“High room - no noise!”
 of 5 bubbles TheWelshs, 28 Jan 2017 | Read review
“Top floor 3rd floor - balcony and quiet.”
 of 5 bubbles Zzzzing281, 24 Jan 2017 | Read review
“If you would like a balcony ask for room 307 or I think the room next door was 308”
 of 5 bubbles Caffy30, 7 Jan 2017 | Read review
“we had a room on the 3 rd floor, a little noisy with either air condition unit outside”
 of 5 bubbles gfitzgibb0n, 4 Jan 2017 | Read review
5 of 5