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Hampton by Hilton Liverpool City Centre

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Hampton by Hilton Liverpool City Centre
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2,645 Reviews from our TripAdvisor Community

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Showing 2,492: English reviews
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Liverpool, United Kingdom
Reviewed yesterday NEW

Excellent location for concert goers - Echo Arena just across the road. Walking distance from Liverpool Lime Street, retail, bars and restaurants. Good, clean facilities, had everything we needed and more.

Review collected in partnership with Hampton
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Helpful?
Thank kellypV8190ZW
Cork
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago

An over in Liverpool regularly enough. Having had a fairly poor experience in a different Hilton hotel in Liverpool before Christmas, I decided to book the Hampton for the night as it was reasonably priced given the match was on and last year's experience here was great. Again, we were not disappointed. Early check in meant we could get ready...

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Helpful?
3Thank Samantha L
About Hotel's Favourite Review
Andrew W, Front Office Manager at Hampton by Hilton Liverpool City Centre, responded to this review

Dear Samantha L Thank you for your review regarding your recent stay at Hampton by Hilton Liverpool city centre, Its a pleasure to see that you had a very enjoyable stay and that all staff was very friendly, We hope to welcome you soon, WE LOVED HAVING YOU HERE!! Kind Regards Andrew Wren

Grimsby, United Kingdom
Reviewed 2 days ago NEW

Looked for a couple of not too expensive days away to visit Liverpool and found this hotel. The location was pretty central 5 minutes from Liverpool one and just across the road from Albert Dock and echo arena. We stayed as a family (2 adults 2 children) all in one room and although the rooms are touch small. There was...

Review collected in partnership with Hampton
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Helpful?
Thank maclaw2017
Bethany H, Guest Service Assistant at Hampton by Hilton Liverpool City Centre, responded to this review

Dear maclaw2017 , Thank you for taking the time to leave a review of your recent stay at the Hampton By Hilton Liverpool City Centre. Its great too see that you had a good stay while with us. I am glad you enjoyed our breakfast and location. Recently at breakfast we are trying new items and I am pleased you...

Sheffield, United Kingdom
Reviewed 2 days ago NEW

Hotel was lovely, room was very relaxing and staff were extremely accommodating. Breakfast was to a good standard, however having to pay £18.50 for a day and a half of parking for me is eye watering. Massive detractor for me personally and would consider using another hotel for future stays in Liverpool.

Review collected in partnership with Hampton
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Helpful?
Thank george_illidge
Bethany H, Guest Service Assistant at Hampton by Hilton Liverpool City Centre, responded to this review

Dear george_illidge , Thank you for taking the time to leave a review of your recent stay with us at the Hampton By Hilton Liverpool City Centre. I am pleased after reading your review that you found the hotel room lovely and had good contact with staff and enjoyed our complimentary breakfast. At the Hampton we have a car park...

Wigan, United Kingdom
Reviewed 2 days ago NEWvia mobile

The hotel is presented in a smart, casual and modern way. Rooms are clean and tidy. Bed comfy and nice. However the room was very small. This maybe because we where given an accessible room, for disabled people. For what the hotel costs per night, there are much better value ones in the same locality. Breakfast was also a let...

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Helpful?
Thank Hailfire101
Bethany H, Guest Service Assistant at Hampton by Hilton Liverpool City Centre, responded to this review

Dear Hailfire101 , Thank you for taking the time to leave a review of your recent stay at the Hampton By Hilton Liverpool City Centre. I am pleased too see that you enjoyed the hotels cleanliness and comfy beds. Regarding breakfast we do offer a selection of hot and cold food with fruit , pastries and muffins and the Hampton's...

Kingston-upon-Hull, United Kingdom
Reviewed 3 days ago NEWvia mobile

A great nights stay easy to find and a carpark too ! The man on the reception was very polite and friendly ! We stayed on the 1st floor the room was very welcoming bed comfortable and the shower was amazing ! The centre was not far to walk ! Breakfast was a buffet downstairs couldn't fault it and so...

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Helpful?
Thank ginao39
Bethany H, Guest Service Assistant at Hampton by Hilton Liverpool City Centre, responded to this review

Dear ginao39 , Thank you for taking the time to leave a review of your recent stay at the Hampton By Hilton Liverpool City Centre. I am thrilled too see that you had such an great stay with us. I will surely pass on all your kind comments to my team. Regarding breakfast and guest room I couldn't be happier...

Reading, United Kingdom
Reviewed 3 days ago NEW

Very helpful front of house staff, breakfast area too small making it very busy, great location to access the Albert Dock. Having parking on site was a big plus if a little expensive.would return if in Liverpool again

Review collected in partnership with Hampton
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Helpful?
Thank simondZ7816OI
Bethany H, Guest Service Assistant at Hampton by Hilton Liverpool City Centre, responded to this review

Dear simondZ7816OI , Thank you for taking the time to leave a review of your recent stay at the Hampton By Hilton Liverpool City Centre. I am glad you enjoyed the majority of your stay and used the advantage of our handy location. I Have taken notes of your comments regarding car park and the breakfast area and they will...

Norwich
Reviewed 5 days ago NEWvia mobile

This is a modern really well equipped hotel. Very reasonably priced with a well cooked and varied choice of breakfast included in the price. The best coffee I have had in a hotel for a long time. The car park easy to access and the hotel is a few minutes from all the shops and The Albert Dock. Lovely rooms...

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Helpful?
Thank sovenna
Sarah W, Administrator at Hampton by Hilton Liverpool City Centre, responded to this review

Dear sovenna, Many thanks for taking the time and leaving your comments regarding your recent stay with us. We appreciate all feedback, good or bad, as it helps us to constantly monitor our performance in each business area of the hotel. It is our sincere regret that you felt the service you received during your stay was not to the...

Birmingham, United Kingdom
Reviewed 5 days ago NEW

Very very slow check in and check out service. Overall an ok experience. Nice hotel. Staff seemed helpful apart from the man that knocked on my door at 1215pm to tell me that I should basically be out as should have checked out at 12pm. I guess it goes both ways... not a single thank you at checkout... well.. what...

Review collected in partnership with Hampton
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Helpful?
Thank Misskayseven
Bethany H, Guest Service Assistant at Hampton by Hilton Liverpool City Centre, responded to this review

Dear Misskayseven , Thank you for taking the time to leave a review of your recent stay at the Hampton By Hilton Liverpool City Centre. Regarding your review I am glad too see that you did have an overall good experience. I will surly make a note of all your comments and they will be passed onto the team that...

Reviewed 5 days ago NEWvia mobile

The hotel was very clean, modern and comfortable. Staff were friendly and there was an abundance of towels and pillows. Very modern. The only issue I had was that one of our couples couldnt attend due to a passing away in the family. The hotel wouldnt refund or even let them change the date for them to come again, so...

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Helpful?
Thank Jonathan A
Sarah W, Administrator at Hampton by Hilton Liverpool City Centre, responded to this review

Dear Jonathan A, Thank you for taking the time to write a review on your stay, your kind comments about the staff and facilities are most appreciated and I am pleased you found your entire stay most pleasurable. In relation to the cancellation request unfortunately we have to abide by terms and conditions for all our guests. We wish you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Breakfast included
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
With an enviable location at Kings Mill Dock in the "Baltic Triangle" area, the Hampton by Hilton™ Liverpool City Centre hotel puts you near it all! We're close to Wapping, Salthouse, Canning and Albert docks, as well as the Echo Arena and BT Convention Centre. The Lime Street and James Street train stations are all less than three kilometers away, while Liverpool John Lennon Airport can be easily reached in minutes by car or coach transfer from Lime Street Station. Take a short walk from our Liverpool hotel and you'll experience the stunning architecture, exciting museums, world-class attractions, abundant nightlife and excellent dining this great city has to offer. If shopping is on the agenda, Liverpool ONE, a 1.65 million square-foot complex, is just steps from our Liverpool, UK hotel. The name "Liverpool" is also synonymous with football and we have two Premiership clubs, Everton and Liverpool, about five kilometers away. We're also just minutes from Aintree, home of the Grand National horse race. Whether you're traveling for business or pleasure, the Hampton by Hilton Liverpool hotel puts world-famous attractions at your doorstep. ... more   less 

Additional Information about Hampton by Hilton Liverpool City Centre

Address: 7 Hurst Street | Kings Dock Mill, Liverpool L1 8DA, England
Region: United Kingdom > England > Merseyside > Liverpool
Price Range: ₹ 4,680 - ₹ 14,775 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hampton by Hilton Liverpool City Centre 3*
Number of rooms: 151
Reservation Options:
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Also Known As:
Hampton By Hilton Liverpool City Centre Hotel Liverpool
Hotel Style:
#1 Green Hotel in Liverpool
#12 Business Hotel in Liverpool
#17 Romantic Hotel in Liverpool
#28 Family Hotel in Liverpool
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Questions & Answers

Here's what travellers have asked, with answers from Hampton by Hilton Liverpool City Centre staff and other travellers.
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Questions? Get answers from Hampton by Hilton Liverpool City Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“due to the traffic on wapping id select a room on the other side.”
 of 5 bubbles gkminirock, 8 Feb 2017 | Read review
“I had a room that faced the road, not bad but view terrible.”
 of 5 bubbles 976wandaa, 5 Feb 2017 | Read review
“Superior dock view rooms are best”
 of 5 bubbles banksywigan, 1 Feb 2017 | Read review
“Higher better view”
 of 5 bubbles tracyleeLiverpool, 2 Jan 2017 | Read review
“best view prob over docks ours was a building site!”
  • no plastic cap on seat so hit knee
  • grout coming out in bathroom doorway
  • damp ceiling in bedroom
  • carpet gripper stabbed your feet
  • plughole dirty
 of 5 bubbles dawnneil, 19 Dec 2016 | Read review
5 of 5