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Hilton Liverpool City Centre

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Hilton Liverpool City Centre
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2,443 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Liverpool City Centre
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Showing 2,382: English reviews
Los Angeles, California
Level Contributor
212 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 1 week ago via mobile

Stayed here in two different occasion during a European vacation. The hotel is located in Liverpool one, a beautiful shopping and dining area. It's steps away from the dock and the Mersey river. Waking distance to Matthews street, the famous Cavern club, and more. The staff is attentive and friendly, rooms are roomy, modern, and clean. Bed are very comfortable... More 

Helpful?
Thank karula76
marcusmagee, General Manager at Hilton Liverpool City Centre, responded to this review

Dear karula76, Thank you for your fantastic feedback, we are glad you enjoyed your stay. In particular for your comments regarding our team, I will certainly ensure to circulate your glowing feedback to the relevant teams. We certainly look forward to welcoming you back in the very near future. Kind Regards, General Manager Marcus Magee More 

wirral united kingdom
Level Contributor
51 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 2 weeks ago

Afternoon tea booked for 1.30 we arrived 45 minutes early only had to wait 15 minutes while they got table ready food fresh tasty cakes spoilt for choice couldn't eat all cakes so boxed them so could take home

Helpful?
Thank Karen B
marcusmagee, General Manager at Hilton Liverpool City Centre, responded to this review

Dear Karen B, Thank you for your fantastic feedback, we are glad you enjoyed your Afternoon Tea. I am sorry to learn you had to wait for the table 45 minutes however I am happy to see that you have enjoyed the fresh food and specially the cakes. I will certainly ensure to circulate your glowing feedback to the team.... More 

Wolverhampton, United Kingdom
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 2 weeks ago

We stayed here primarily for a show at the Echo arena, train got us in about 12.30, no issues with being there early, were able to have keys to the room & I asked to switch to a twin from a king, no issues. Ideal base for shopping or trip round the dock & museums area, all in easy walking... More 

Helpful?
1 Thank Tenerife106
marcusmagee, General Manager at Hilton Liverpool City Centre, responded to this review

Dear Tenerife1006, Thank you for taking the time to review us after your recent stay with Hilton Liverpool City Centre. I am happy to learn that you have enjoyed your stay with us and that you had your room before the check-in time. Thank you for your kind comments in regards to our team member from restaurant. I will make... More 

Wrexham County, United Kingdom
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 2 weeks ago via mobile

Me and 3 friends went here for afternoon tea for a 30th birthday. We could not recommend it any more than we have. We LOVED it. A man called roberto served us and he was amazing. Thanks to him for making it so good.

Helpful?
Thank Rebecca J
marcusmagee, General Manager at Hilton Liverpool City Centre, responded to this review

Dear Rebecca J, Thank you for staying at the Hilton Liverpool City Centre and for leaving a comment regarding your recent stay. It was a pleasure for me to learn, that overall you enjoyed your Afternoon Tea with us and that you remained highly satisfied with our services and facilities. Thank you very much for praising our colleague Roberto. We... More 

Level Contributor
46 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 2 weeks ago

I have stayed at this hotel several times before mostly in summer months and enjoyed my stay, the beds are very comfortable, rooms are spotless and breakfast always good. This time I am staying in the winter and when I arrived the room temperature was pre-set at 24c, I did not think this was a problem but I found the... More 

Helpful?
Thank JETank
marcusmagee, General Manager at Hilton Liverpool City Centre, responded to this review

Dear JETank, Thank you for taking the time to review your recent stay with Hilton Liverpool City Centre. I am happy to see that you have returned back for a stay with us and I am sorry to learn that you did not enjoyed the temperature of your room. On your next visit please let us know if the temperature... More 

Villennes-sur-Seine, France
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 weeks ago

This hotel is extremely well located near the docks. This is its main advantage. Other than that is a quite basic, service quality is low and comfort is just ok. When you arrive at night, the entrance is very dark and not welcoming, the lightning is rather cold and missing. Rooms ore ok, bed are comfortable. Too bad that the... More 

Helpful?
Thank EMMANUELLE V
marcusmagee, General Manager at Hilton Liverpool City Centre, responded to this review

Dear EMMANUELLE V, Thank you for taking the time to write a review on TripAdvisor following your recent stay at Hilton Liverpool City Centre. I am sorry to hear that you were disappointed with your recent stay. It is always our intention to make sure our guests are well looked after and if we fell short of your expectations, I’m... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

stayed sunday 13/11/16 to see a concert at echo arena ideal location excellent value for money superb staff lovely clean and comfortable room breakfast great with lots of choice and would not hesitate to revisit

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank Stephen W
marcusmagee, General Manager at Hilton Liverpool City Centre, responded to this review

Dear Stephen W, Thank you for your fantastic feedback, we are glad you enjoyed your stay. I will certainly ensure to circulate your glowing feedback to the relevant teams. We certainly look forward to welcoming you back in the very near future. Kind Regards, General Manager Marcus Magee More 

Gloucester
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 2 weeks ago via mobile

Stayed for 3 nights to attend a conference. The hotel overlooks Albert Dock and is right in the heart of the shopping centre. Lots of bars and restaurants are right on the doorstep. The room. So are a good size, very clean and comfortable. Best bed I have ever slept in apart from my own! Even though the hotel is... More 

Helpful?
Thank netball_nutter
marcusmagee, General Manager at Hilton Liverpool City Centre, responded to this review

Dear netball_nutter, Thank you for your fantastic feedback, we are glad you enjoyed your stay. I will certainly ensure to circulate your glowing feedback to the relevant teams. We certainly look forward to welcoming you back in the very near future. Kind Regards, General Manager Marcus Magee More 

Lanzarote, Spain
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 2 weeks ago

Booked this hotel due to the location, we had tickets for the Echo arena which is only a short stroll away. Brilliant base for exploring the Albert Dock and for shopping at Liverpool One. Rooms are comfortable and very clean, friendly staff and superb breakfast. Highly recommended!

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank huddy19642016
marcusmagee, General Manager at Hilton Liverpool City Centre, responded to this review

Dear huddy19642016, May I take this opportunity to thank you for your kind words regarding our service and product. We take pride in offering the highest of degree of service and I am glad you enjoyed your stay. We look forward to welcoming you back in the not too distant future. Kind regards, Marcus Magee General Manager More 

Kristiansund, Norway
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 2 weeks ago

Great location for shopping and restaurants! Helpfull staff.A bit crowded during breakfast, but off course hotel fully booked due to home match Liverpool and Black Friday Weekend. A wedding reception/celebration in receptionarea made us (not guests of the wedding) a bit unconfortable, as we felt barging into a private party.

Helpful?
Thank Lynx7
marcusmagee, General Manager at Hilton Liverpool City Centre, responded to this review

Dear Lynx7, Thank you for taking the time to review us after your recent stay. We take pride in offering the highest of degree of service and I am glad you enjoyed your stay. We look forward to welcoming you back in the not too distant future for a more enjoyable stay. Kind regards, Marcus Magee General Manager More 

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Hilton Liverpool City Centre

Address: 3 Thomas Steers Way, Liverpool L1 8LW, England
Region: United Kingdom > England > Merseyside > Liverpool > Central Liverpool
Price Range: ₹ 7,729 - ₹ 24,349 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Liverpool City Centre 4*
Number of rooms: 215
Reservation Options:
TripAdvisor is proud to partner with Hilton EMEA, Expedia, Booking.com, Travelocity, Odigeo, Hotels.com, Priceline, Cancelon, HotelTravel.com and Agoda so you can book your Hilton Liverpool City Centre reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Liverpool Hotel Liverpool
Hotel Style:
#2 Green Hotel in Liverpool
#6 Spa Hotel in Liverpool
#16 Business Hotel in Liverpool
#18 Luxury Hotel in Liverpool
#26 Romantic Hotel in Liverpool
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Liverpool City Centre staff and other travellers.
22 questions
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Wrexham County, United Kingdom
Alsager
Murfreesboro, Tennessee

See all questions (22)

Questions? Get answers from Hilton Liverpool City Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“high room overlooking the park”
 of 5 bubbles ukpsychiatrist, 30 Nov 2016 | Read review
“3rd floor was extremely quiet.”
 of 5 bubbles TimmyNorris, 29 Nov 2016 | Read review
“Don't use the bar - go out”
 of 5 bubbles 451annea, 14 Nov 2016 | Read review
“Use Trivago to book the room”
 of 5 bubbles Niknok01, 7 Nov 2016 | Read review
“Higher floors (6 and 7) are the most attractive”
 of 5 bubbles rylan69, 2 Nov 2016 | Read review
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