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Novotel Liverpool

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Traveller (328)
Room & Suite (127)
Dining (14)
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Overview
  • Excellent43%
  • Very good39%
  • Average13%
  • Poor3%
  • Terrible2%
Travellers talk about
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
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Additional information
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Rooms
8 Jul9 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,547)
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Traveller rating
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858
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82
47
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307
82
47
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All reviewsseparate toiletpool and steam roomexecutive roomsmall poolalbert dockhanover streetcity centreleisure facilitiesq parknespresso machinethe sofa bedcar parkexcellent locationdiscount vouchermodern hotelmini barhotel bar
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11 - 15 of 2,246 reviews
Reviewed 2 weeks ago via mobile

I stayed here recently for a few days with my sister. I was pleasantly surprised by the lovely staff who couldn't do enough for us.The breakfast was good, the room was clean and had everything we required.Beds were very comfortable. The pool was small not...More

Thank helenmcveigh
Response from NovotelLiverpoolGM, Guest Relations Manager at Novotel LiverpoolResponded 1 week ago

Dear Helenmcveigh, Thank you for your lovely review about the Novotel Liverpool. It is so nice to hear positive feedback such as this. I will make sure the time are fully aware of the fantastic service they are providing to our guests and will make...More

Reviewed 2 weeks ago

Despite having the aircon on it was warm and stuffy in the rooms. We stayed on the 8th and 11th floors and both had the same problem, in mid May. Had to have the windows open while we were in the room to get some...More

Thank Rachel B
Response from NovotelLiverpoolGM, Front Office Manager at Novotel LiverpoolResponded 2 weeks ago

Dear Rachel, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent...More

Reviewed 3 weeks ago via mobile

Earlier this year I reviewed about the rooms being too cold. This last visit they were too hot. Aircon not working. Hot nights end may/ early June. Still, that, and the lack of sockets, are the only niggles. Room a good size, bed comfortable, check...More

Thank John W
Response from NovotelLiverpoolGM, Front Office Manager at Novotel LiverpoolResponded 3 weeks ago

Dear John, We very much appreciate your comments regarding your stay at the Novotel Liverpool City Centre. It is always a pleasure to receive positive feedback. I will share your comments about the AC and sockets in the room with our team. I am sure...More

Reviewed 3 weeks ago via mobile

We stayed at the Novotel on bank holiday Monday for a night and it was brilliant! Really friendly staff at the front desk & in the bar. The room was clean & comfortable! Although the view wasn’t great (just other high rise buildings) it didn’t...More

1  Thank nprabatani
Response from NovotelLiverpoolGM, Front Office Manager at Novotel LiverpoolResponded 3 weeks ago

Dear nprabatani, We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for...More

Reviewed 3 weeks ago via mobile

We stayed during a hot weekend 26 degrees outside - so most people probably won't have this issue. It's such a shame to give a low score, but the heat in our room (despite air con being cranked up) was unacceptable. Spoke to staff the...More

1  Thank tanewman
Response from NovotelLiverpoolGM, Front Office Manager at Novotel LiverpoolResponded 3 weeks ago

Dear tanewman, Thank you for taking the time to tell us about your experience at the Novotel Liverpool Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a...More

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Pool
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Heated pool
Indoor pool
Details
Price range
US$ 88 - US$ 314 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Green Hotel in Liverpool
#10 Family Hotel in Liverpool
#15 Business Hotel in Liverpool
#18 Luxury Hotel in Liverpool
#27 Romantic Hotel in Liverpool
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 88 - US$ 314 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Green Hotel in Liverpool
#10 Family Hotel in Liverpool
#15 Business Hotel in Liverpool
#18 Luxury Hotel in Liverpool
#27 Romantic Hotel in Liverpool
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (328)
Room & Suite (127)
Dining (14)
Pool & Beach (4)
Business Centre & Event Rooms (1)
Questions & Answers
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EmmBrookes
13 March 2018|
AnswerShow all 6 answers
Response from John W | Reviewed this property |
108, 208 and 308 have both a bath and walk in shower.
1
Vote
Tyre S
23 February 2018|
AnswerShow all 6 answers
Response from MoP3 |
Maybe it's better in some rooms than others? Ask a staff member if they can help. Good luck.
2
Votes
Susan F
19 October 2017|
AnswerShow all 3 answers
Response from NovotelLiverpoolGM | Property representative |
Good Afternoon Susan, The booker must be over the age of 18 to stay in the hotel. Kind Regards Novotel Liverpool
1
Vote
Room Tips
"Request a room which doesn't overlook the multi story car park next door"
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"Try to stay in the room with a City View."
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"Ensure room does not have an interconnecting door"
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"I'd go for first or second floor so that you can walk up the stairs. The key card swipe to operate the..."
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