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    Mercure Leicester The Grand Hotel

    73 Granby Street, Leicester LE1 6ES, England
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    6/2/2018 7/2/2018
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    US$ 217
    US$ 191
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    Traveller (162)
    Room & Suite (41)
    Dining (17)
    Overview
    • Excellent20%
    • Very good34%
    • Average25%
    • Poor12%
    • Terrible9%
    Travellers talk about
    “privilege room” (32 reviews)
    “car park” (64 reviews)
    Free Wifi
    Parking
    Breakfast Buffet
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    4.0 Star Hotel
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    Rooms
    6 Feb7 Feb
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Reviews (911)
    There are newer reviews for Mercure Leicester The Grand Hotel
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    121 - 125 of 891 reviews

    Reviewed 17 March 2017 via mobile

    The Mercure Grand Hotel is impressively decorated, clean and comfortable and within the main helpful and obliging staff. The hotel was badly let down by the manager of the breakfast room located in Marco Pierre White restaurant area. We were not told that breakfast would...More

    Thank MartiniJane
    Response from Shirley M, Guest Relations Manager at Mercure Leicester The Grand HotelResponded 20 March 2017

    Thank you for your feedback which is disappointing to read as we do pride ourselves on our high standard of service. The young lady who approached you has since left the business but l am sorry for the bad customer service you endured. I do...More

    Reviewed 17 March 2017 via mobile

    The lobby and bar are lovely but the rooms are extremely basic. My room stunk of smoke and felt like I was sleeping in an ash tray. So much for for 100% non smoking! Hideous! Give me a premier inn any day!

    2  Thank Sarahwillis100
    Response from Shirley M, Guest Relations Manager at Mercure Leicester The Grand HotelResponded 20 March 2017

    Thank you for your review, however, l was very disappointed to read your comments. Yes we certainly are a non smoking hotel and l am extremely sorry that you found your room to be otherwise.

    Reviewed 14 March 2017 via mobile

    Stayed here last year for three nights. Rooms were spotless. Bed really comfy. Would definitely stay again. We didn't eat in the hotel but it was central to everywhere. Only complaint our room was a bit dark as it was over looked

    Thank Regina D
    Response from Shirley M, Guest Relations Manager at Mercure Leicester The Grand HotelResponded 17 March 2017

    Thank you for your review. We have noted your comment regarding the light in your room for future refurbishment, thank you. Also pleased that you will return and hopefully next time we can welcome you to our Restaurant.

    Reviewed 14 March 2017

    Room was basic but had a large bathroom, I forget which floor I stayed in (as you would after that much fun hehe). Had a great nights sleep and didn't want to get out of bed so very comfy indeed. Though be advised due to...More

    Thank relax101731
    Response from Shirley M, Guest Relations Manager at Mercure Leicester The Grand HotelResponded 17 March 2017

    Thank you for your great comments, we are so pleased that you enjoyed your stay with us. We certainly look forward to your return

    Reviewed 9 March 2017

    The hotel has been refurbished recently. The rooms are spacious and clean and really warm. Bed and pillows really comfortable. The personel very friendly and helpfull. I recommend it if you are looking for something near to the railway station and just in the centre...More

    Thank Tsops
    Response from Shirley M, Guest Relations Manager at Mercure Leicester The Grand HotelResponded 10 March 2017

    Thank you for your great review, l am so pleased you received our usual high standard of quality and service.. We will certainly look forward to your next visit.

    About
    Amenities
    • Top amenities
    • Restaurant
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Meeting Rooms
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Dry Cleaning
    • Business Centre with Internet Access
    • Laundry Service
    • Things to do
    • Restaurant
    Details
    • Price range
    • US$ 92 - US$ 178 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #6 Luxury Hotel in Leicester
    • Room types
    • Non-Smoking Rooms ,
    • Suites
    • Number of rooms
    • 104
    • Reservation Options
    • TripAdvisor is proud to partner with Accorhotels.com, Expedia, Hotels.com, Travelocity, Priceline, Cancelon, HotelQuickly, Evoline ltd, TripOnline SA and getaroom.com so you can book your Mercure Leicester The Grand Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • Leicestershire >
    • Leicester
    • Also Known As
    • Mercure Leicester Hotel Leicester ,
    • Ramada Leicester ,
    • Leicester Ramada
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    Traveller (162)
    Room & Suite (41)
    Dining (17)
    Hotel & Grounds (137)
    Bathroom (13)
    Business Centre & Event Rooms (2)
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    Ask a question
    Questions & Answers
    leandaljc
    3 August 2016|
    AnswerShow all 6 answers
    Response from guestwithstandards | Reviewed this property |
    The nearest Parking is behind the Hotel. It is, I believe, shared with other local businesses though the Hotel does have a limited space dedicated Parking right next to the Hotel rear entrance. Entry and Exit from the... More
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    Votes
    Room Tips
    "Skip breakfast."
    Read review
    "if it's weekend they have lots of noise until 1 am, then the people go to rooms, so expect no sleep"
    Read review
    "Avoid ones facing the bars/street. If you store luggage, cable lock it to a wall like a bicycle."
    Read review
    "Rooms of course vary according to category and position, Receptionshould be able to advise."
    Read review
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