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Mercure Leicester The Grand Hotel

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Traveller (185)
Room & Suite (56)
Dining (24)
Overview
  • Excellent20%
  • Very good33%
  • Average25%
  • Poor12%
  • Terrible10%
Travellers talk about
“privilege room”(34 reviews)
“car park”(68 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
All hotel details
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Reviews (970)
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950 results
Traveller rating
197
295
242
120
96
Traveller type
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LanguageEnglish
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197
295
242
120
96
Show reviews that mention
All reviewsprivilege roommarco's restaurantcar parkcity centregranby streetpublic areassaturday nightbreakfast staffbuffet styleone night stayvictorianvenueironuniversity
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1 - 5 of 950 reviews
Reviewed 5 days ago

I did my research beforehand & put in a specific request for the room we wanted ie. quiet, bath & shower, largest room they had in the standard range. I got exactly what I had asked for and as the hotel was fully booked I...More

Review collected in partnership with Accorhotels.com
Thank X4615JK
Response from Manpreet S, Manager at Mercure Leicester The Grand HotelResponded 4 days ago

Dear X4615JK, Thank you for your review. I'm glad to hear that team at the hotel made sure that your request was catered for. Please be assured that your comments will be passed on to them and I'm sure that everyone involved in making your...More

Reviewed 6 days ago via mobile

At first the doors opened up to show some aesthetically grand architecture and a welcomed atmosphere from the reception desk. We had forgotten our identification but this was swiftly resolved and our twin room accepted for our short stay. On first glance of the rooms,...More

1  Thank Bryce N
Response from Manpreet S, Manager at Mercure Leicester The Grand HotelResponded 4 days ago

Dear Bryce N, Thank you for taking time to review your stay with us. I'm delighted to hear that you enjoyed your stay with us. Please be assured that your comments will be passed on to the team and I'm sure that this will act...More

Reviewed 6 days ago via mobile

Firstly after negotiating the nightmare change of priorities in the town centre we eventually picked up the small signs the to the Mercure. I think rhyming slang for Richard 3rd best describes this hotel. On probably the hottest weekend of the year I expected better...More

Thank BigJBRockOut
Reviewed 1 week ago via mobile

I stayed here for 2 nights with work, the room was small, dark and the window didn’t open which was a nightmare as the weather is currently very hot and there isn’t any air con, it was very difficult to sleep in the heat. The...More

Thank Mark G
Response from Manpreet S, Manager at Mercure Leicester The Grand HotelResponded 6 days ago

Dear Mark G, Thank you for your review. We are sorry that certain issues marred your stay, please accept our sincere apologies. Had you mentioned to our reception team regarding your room I'm they would have changed room to the one of your liking. Thank...More

Reviewed 1 week ago

I booked a twin room here as a surprise visit to a gin school for my Mum. We checked in early but our room was ready which was really helpful. There were no opening windows in our room which was a disappointment given that we're...More

Thank Sharon M
Response from Manpreet S, Owner at Mercure Leicester The Grand HotelResponded 6 days ago

Dear Sharon M, Thank you for taking time to review your stay. We are sorry to hear about your experience, please accept our sincere apologies. Windows in guest bedrooms open only few inches due to health and safety reasons and we provide fans on request....More

View more reviews
About
Amenities
Top amenities
Restaurant
Room Service
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Wheelchair Access
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Dry Cleaning
Business Centre with Internet Access
Breakfast Available
Things to do
Restaurant
Details
Price range
US$ 91 - US$ 181 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Luxury Hotel in Leicester
Room types
Non-Smoking Rooms, Suites
Details
Price range
US$ 91 - US$ 181 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Luxury Hotel in Leicester
Room types
Non-Smoking Rooms, Suites
Add Photo Photos
Traveller (185)
Room & Suite (56)
Dining (24)
Business Centre & Event Rooms (9)
Questions & Answers
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leandaljc
3 August 2016|
AnswerShow all 6 answers
Response from guestwithstandards | Reviewed this property |
The nearest Parking is behind the Hotel. It is, I believe, shared with other local businesses though the Hotel does have a limited space dedicated Parking right next to the Hotel rear entrance. Entry and Exit from the... More
0
Votes
rro74
5 May 2016|
Answer
Response from candyNorthampton | Reviewed this property |
11 pound but there’s a weatherspoons going up towards the station
0
Votes
Room Tips
"Room 311 is a disability friendly room"
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"Ask not to be roadside."
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"Rooms on the second floor seem to be more spacious, from what I've heard."
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"Ask for a room nearer to the lift (when it’s working)."
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