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Hilton Leicester

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1,410 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Leicester
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Showing 1,397: English reviews
Durham
Reviewed 1 August 2016

The stag was initially spoilt by the rubbish and debris I. The car park and entrance to the hotel. Reception staff were good and quick however the staff on the resturant were very slow and very inattentive, the food and drinks were exceptionally slow. Breakfast staff good and protect.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank 132nr
Paul M, General Manager at Hilton Leicester, responded to this review

Dear 132nr, Thank you for taking the time for posting your review about your recent experience at the Hilton Leicester, your feedback is most welcome and valuable to ensure we strive to deliver the best customer service associated with Hilton Brand. I am most sorry to read that your first impression of the hotel was of disappointment due to high...

London, United Kingdom
Reviewed 1 August 2016

Sleep disturbed on both nights. Woken at 2am and racket continued until 5am. Reported to night manager but no action taken. Shame as room, breakfast and pool great. Party crowds seem to be the norm judging by the shear number of "shush" posters. Families beware.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank drillerfiller
Paul M, General Manager at Hilton Leicester, responded to this review

Dear Drillfiller, Thank you for taking the time for posting your review about your recent experience at the Hilton Leicester, your feedback is most welcome and valuable to ensure we strive to deliver the best customer service associated with Hilton Brand. I am sorry to read the your stay was not to your satisfaction on this occasion specifically around a...

Yorkshire, United Kingdom
Reviewed 29 July 2016

No-aircon, requested a room away from the busy road only to be given one on the roundabout, noisy traffic so had to keep the window closed. Poor water pressure, totally inadequate for a shower. Room clean, bed and bedding comfortable but hotel decor quite dated. Only use as convenient location for work - doesn't live up to the Hilton Brand

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Raymond Barry G
Paul M, General Manager at Hilton Leicester, responded to this review

Dear Raymond Barry G, Thank you for taking the time for posting your review about your recent experience at the Hilton Leicester, your feedback is most welcome and valuable to ensure we strive to deliver the best customer service associated with Hilton Brand. Please express my sincere apologies that you found your recent stay not to the normal standard associated...

Leicester, United Kingdom
Reviewed 29 July 2016

Stayed here for my sisters wedding and it was truly fantastic. Staff were amazing from the beginning to the end, had no problems at all. Rooms are really clean and have lots of space. Lots of choice at breakfast and the food is of good quality. Will definitely stay again.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank krazyalex89
Paul M, General Manager at Hilton Leicester, responded to this review

Dear Krazyalex98, Thank you for taking the time for posting your review about your recent stay at the Hilton Leicester, your feedback is most welcome and valuable to ensure we strive to deliver the best customer service associated with Hilton Brand. I am glad to read that we made your sisters wedding a truly memorable occasion and delighted read that...

Reading, United Kingdom
Reviewed 29 July 2016

Fantastic leisure facilities. Very close to M1 and M69. Outside the town centre and close to industrial area makes the travel very convenient. Easy to go to town centre. Fantastic Indian restaurants near the hotel within 10- 15 mins drive.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank 785vinodm
Paul M, General Manager at Hilton Leicester, responded to this review

Dear 785vnodm, Thank you for taking the time for posting your review about your recent stay at the Hilton Leicester, your feedback is most welcome and valuable to ensure we strive to deliver the best customer service associated with Hilton Brand. I am glad to read that you found the hotel to your satisfaction during your stay especially the newly...

Devizes, England, United Kingdom
Reviewed 28 July 2016

The rooms are clean but they are a bit outdated; lack of air con and the walls are pretty thin. Room Service was a bit hit and miss; breakfast is good and the staff are friendly. Take a long time to answer the phone for room service and reception. Concierge was a bit non existent. I think they are doing...

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Helpful?
Thank David P
Paul M, General Manager at Hilton Leicester, responded to this review

Dear Krazyalex98, Thank you for taking the time for posting your review about your recent stay at the Hilton Leicester, your feedback is most welcome and valuable to ensure we strive to deliver the best customer service associated with Hilton Brand. I am sorry to read that your experience of the staff that you encountered is consistent as the hotel...

Dronfield, United Kingdom
Reviewed 27 July 2016

No air conditioning, no complementary bottled water, no biscuits on the tea and coffee tray, no ice machine and no lift to the 1st. floor. The cooked breakfast was acceptable but the cold breakfast buffet was the worst I have ever come across, with little choice and tiny amounts on offer, eg.3 slices of salami, and 4 pieces of smoked...

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Helpful?
Thank Sue A
Paul M, General Manager at Hilton Leicester, responded to this review

Dear Sue A, Thank you for taking the time for posting your review about your recent experience at the Hilton Leicester, your feedback is most welcome and valuable to ensure we strive to deliver the best customer service associated with Hilton Brand. Please express my sincere apologies that you found your recent stay not to the normal standard associated with...

Somersham, United Kingdom
Reviewed 26 July 2016 via mobile

Booked a triple room last weekend for me and 2 of my friends.Value for money is amazing and we were happy with the facilities. The swimming pool and gym was a huge bonus! Will definitely stay here again!

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Helpful?
Thank Paula T
GM_HiltonLeicester, General Manager at Hilton Leicester, responded to this review

Dear Paula T Thank you for taking the time to share your feedback on Trip Advisor after your recent stay. it is great to hear that you and your friends enjoyed the experience and I hope happy memories were generated. We look forward to seeing you again soon. Kind Regards Paul Michael General Manager.

Leicester, United Kingdom
Reviewed 26 July 2016

Noisy wedding party but not hotels fault that the guests were so rude and they clearly thought they had hired the entire venue for themselves, rooms super hot fan was provided but really for this price i would expect air con in rooms

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Suzanne M
GM_HiltonLeicester, General Manager at Hilton Leicester, responded to this review

Dear Suzanne M, Thank you for posting your feedback on tripadvisor after your recent stay. I was sorry to hear that your were disturbed by other guests. Your comments regarding air conditioning have been noted too and will be reviewed by our executive team. Thank you again for sharing your comments with ourselves. Kind Regards Paul Michael General Manager.

Reviewed 25 July 2016 via mobile

We use this hotel frequently due to its central location and close proximity to the motorway networks but that really is all it has to offer. service is very slow and the food and refreshments are of a low quality considering the prices you have to pay and take ages to arrive without even an apology for the delay. As...

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Helpful?
Thank JTGieuseppefirenze71
GM_HiltonLeicester, General Manager at Hilton Leicester, responded to this review

Dear JTGieuseppefirenze71, Thank you for taking the time to share your feedback on Trip Advisor after your recent visit. We are grateful for your feedback and will take your comments into consideration when we next review our coffee lounge provision. We hope we will see you again in the future. Kind Regards Paul Michael General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Stay at the Hilton Leicester hotel, 3 miles from the city center, just off junction 21 of the M1. Unwind in the gym, pool, restaurant and bar. Do business in one of 10 meeting rooms for 2-150. The hotel is 25 minutes' drive from Nottingham East Midlands Airport. Indulge in traditional cuisine at Flavours restaurant, a light lunch and cool drink in the Hilton Leicester hotel's Court Bar and coffee and sandwiches in our coffee lounge. Unwind in the LivingWell Health Club, swim in the indoor pool, work out in the gym and relax in the sauna. ... more   less 

Additional Information about Hilton Leicester

Address: 21 Junction 21 Approach, Leicester LE19 1WQ, England
Region: United Kingdom > England > Leicestershire > Leicester
Price Range: ₹ 5,304 - ₹ 11,670 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Leicester 4*
Number of rooms: 179
Reservation Options:
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Also Known As:
Hilton Leicester Hotel Leicester
Hilton International Leicester
Leicester Hilton International
Hotel Style:
#2 Luxury Hotel in Leicester
#5 Family Hotel in Leicester
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Leicester staff and other travellers.
8 questions
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Batley, United Kingdom
Leicestershire, United Kingdom
6 months ago
over a year ago
over a year ago

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Questions? Get answers from Hilton Leicester staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Some rooms are VERY far away from the entrance.”
 of 5 bubbles virchow, 24 Mar 2017 | Read review
“Rooms surrounding the garden”
 of 5 bubbles 623lynnw, 10 Mar 2017 | Read review
“Ask for a room that does not overlook the main road.”
 of 5 bubbles 421JimR, 8 Mar 2017 | Read review
“Don't stay in the end rooms, there is a chance of no Wifi.”
 of 5 bubbles B8693PEjohnw, 13 Feb 2017 | Read review
“Car park side is quieter.”
 of 5 bubbles TheFrog59, 5 Feb 2017 | Read review
5 of 5