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The New Promenade Hotel

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The New Promenade Hotel
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294 Reviews from our TripAdvisor Community

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Showing 294: English reviews
Durham
Reviewed 4 October 2016 via mobile

2nd Time at the Promenade and improvements have been made from last year!! Debbie is amazing and nothing is ever too much trouble for her. We have booked for next year and have been told there is a refurbishment happening on bedrooms, however also the price per room Is going up It is comfortable and tea & Coffee facilities are...

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Helpful?
Thank JanetteDurham
Stoke-on-Trent, United Kingdom
Reviewed 28 September 2016

This is our fourth time stay at the new promenade, myself my wife and my friends wife, raoffe is a fantastic hotelier nothing is ever to much trouble for him, Debbie and Beth are wonderful, always so pleasant and helpfull in every way possible, food is great, yes it's not quite the Hilton yet as is still under refurb but...

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1Thank Petejvale
London, United Kingdom
Reviewed 26 September 2016

Booked this hotel due to many good reviews, They cannot be real! The room (and the whole hotel) was very shabby and uncomfortable - sold to us as a triple but barely big enough as a double. Double bed tucked against the wall due to lack of space so had to climb over each other to get out of bed....

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Thank nw1045
Reviewed 26 September 2016 via mobile

We stayed at this hotel for the weekend. Rooms were spotless, breakfast was delicious and the staff were very friendly and warm welcoming. Thank you to Debbie, Beth and the hotel manager for a memorable weekend. Will definitely recommend and be back very soon!.

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1Thank Rennie85
Reviewed 21 September 2016 via mobile

Recommend this hotel , nice staff nd lovely friendly owner , fantastic location nd with the balcony on the bar makes a great view , clean nd nice breakfast , all u need for a good holiday. Resonably priced bar , Rauf the owner is still updating the rooms , hasnt had this hotel for long , but hes making...

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Thank Beko14
Raouf E, General Manager at The New Promenade Hotel, responded to this review

Thank you for taking the time to write a review. Your kind comments are superb. The refurbishment work on the Hotel is ongoing and we are happy that you like the works completed thus far. See you in the none to distant future . Regards The New Promenade Hotel

Sunderland, United Kingdom
Reviewed 21 September 2016

Booked via getaroom..com. First mistake. Arrived at hotel, Reception area very modern, clean and bright. Once you leave this area, it is a disaster. On entering the first room a smell of urine hit you. Room in bad state of repair. Then went to check second room. This had a musty smell. Slightly better on checking than the first room....

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Thank ysmithy52
scotland
Reviewed 20 September 2016

stayed here over the weekend, debbie beth and every other of the hotel staff were great. Breakfast was great rooms were clean. We stayed in room 15 and unfortunatley we were kept awake for most of the night due to room facing a karoke bar, a pub and a kebab shop, the pubs were open to 4am so a huge...

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1Thank joannieScotland
Raouf E, General Manager at The New Promenade Hotel, responded to this review

Thank you so much. It is unfortunate that you were disturbed by the noise and I am happy to see that this was resolved to your satisfaction. We hope to see you again very soon. Regards The New Promenade Hotel

Barrow-in-Furness, United Kingdom
Reviewed 19 September 2016 via mobile

Had a great family weekend staying here, Breakfast was spot on nothing was to much trouble for the staff same goes for upstairs in the bar. Debbie was always around to help with any queries she was very helpful. They served a lovely Pint of Carling which was nice & chilled and made better by the balcony on the Promenade...

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1Thank BarrOwl9
Raouf E, General Manager at The New Promenade Hotel, responded to this review

Thank you for your wonderful review. Comments like that make our work at the Hotel worthwhile. The balcony has indeed proved to be very popular indeed. We hope to welcome you back to the Hotel in the near future. Regards The New Promenade Hotel

Reviewed 18 September 2016 via mobile

a big thank you to all the staff at the new promenade hotel had fab weekend Debbie & Beth were amazing would recommend to family & friends food was excellent meet some lovely people will go back again thank you xx

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1Thank Jayne M
Raouf E, General Manager at The New Promenade Hotel, responded to this review

Your review is very kind, thank you for taking the time to write. Debbie and Beth will of course be told of your complements. We hope to see you again soon Regards The New Promenade Hotel

Stoke-on-Trent, United Kingdom
Reviewed 13 September 2016

This is my second stay here. So hopefully that speaks volumes. The hotel is just south of Blackpool tower (250m ish). Great location. Staff very helpful and polite. Rooms are basic but clean and tidy, tv, coffee etc. Breakfast is lovely, full English, cereal to start your day. I do recommend this hotel and will be booking it next year.

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1Thank Bob W
Raouf E, General Manager at The New Promenade Hotel, responded to this review

Thank you very much . It is always a pleasure to welcome you back to the New Promenade Hotel. Your comments are very kind. See you again soon Regards The New Promenade Hotel

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Amenities

Highlights
  • Free Parking
  • Beachfront
  • Bar/Lounge
  • Free Internet
About the property
  • Beachfront
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
Services
  • Free Parking

Additional Information about The New Promenade Hotel

Address: 229 Central Promenade, Blackpool FY1 5DL, England
Region: United Kingdom > England > Lancashire > Blackpool
Price Range: ₹ 3,141 - ₹ 4,385 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The New Promenade Hotel 3*
Number of rooms: 30
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Questions & Answers

Here's what travellers have asked, with answers from The New Promenade Hotel staff and other travellers.
2 questions
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Hamilton, Scotland, United Kingdom

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We've never had a bad room at this Hotel; and we've stayed here 5 times in the last four years!”
 of 5 bubbles 757nigeb, 14 Nov 2016 | Read review
“If you want a good room stay somewhere else.”
 of 5 bubbles Kensal_Rise186338, 22 Oct 2016 | Read review
“talk to Debbie”
 of 5 bubbles angelabrophy81, 16 Oct 2016 | Read review
“Good view at the side were we stayed, (Room 23) :-)”
 of 5 bubbles , 9 Sep 2016 | Read review
“Best views on the front”
 of 5 bubbles MEADOWELL, 31 Aug 2016 | Read review
5 of 5