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So we stayed at this location for 2 nights over the weekend whilst we were attending an event at the Winter Gardens and I can honestly say - fantastic.
We arrived late on Friday night and were directed to the parking located at the rear...More
We booked this hotel as it had on site parking and reviews had glowing reports. We arrived to be told in a couldn't care attitude by a lady called Caroline that we had no car park space as it had been given to someone else,...More
1 Thank carol j
Response from kingscrosshotel, Owner at Kings Cross HotelResponded 26 September 2017
Firstly, I am the owner.
Check in is from 2pm you arrived before 12, yes there was confusion over the parking which if you had arrived on time would have been rectified.
your son was stood at the side of you whilst you verbally abused...More
First class hotel staff where brilliant nothing was to difficult breakfast wwas excellent I had a single room plus my breathing equipment still lots off room everything easy set up for me will back again 2 minute walk to centre
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Just come back from a weekend here myself and 14 others ladies, Lauren was friendly & very helpful nothing was too much trouble. Rooms lovely and clean , Breakfast just what you need after a night out. Everything just great .
Your staff member, Lauren is an absolute credit to your establishment. Bubbly personality, just a fantastic young lady. Always goes the extra mile to help. She really made my day. I really cannot thank her enough.
Response from kingscrosshotel | Property representative |
Hi, we do have parking available at the hotel, it's best to book the parking when you book the room because I only have 4 spaces so they might not be available when you arrive, the parking is £5 a night, so when you book... More
Hi, we do have parking available at the hotel, it's best to book the parking when you book the room because I only have 4 spaces so they might not be available when you arrive, the parking is £5 a night, so when you book just make sure to put through a request and I'll write it in my book.